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Keystone House

272 - 276 Pentonville Road | Kings Cross, London N1 9JY, England
Hotel amenities
Keystone House
Best prices for: 1 room 1 guest
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Ranked #275 of 684 Specialty Lodging in London
A recent review
3 of 5 stars reviewed 2 weeks ago
Ahmad A
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161 reviews from our community

Traveler rating
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    31
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Boise, Idaho
1 review
1 of 5 stars Reviewed 3 days ago NEW

This is a terrible hostel with apathetic, worthless staff. Our tiny room smelled like rot and the carpets had huge stains on them, we had a miserable night's sleep due to rude dormmates and the lack of any courtesy curfew, and in the morning we found black mildew growing on the walls behind a bench they'd placed probably to hide... More 

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Buffalo, New York
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Don't get me wrong, the staff was great. Very friendly and accommodating...the next morning. I stayed at several hostels in my jaunt across Europe and I have to say this might have been my least favorite. There are things that factor in that should be said on Keystone's behalf: 1) It's in a crazy popular area, so the security is... More 

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Travelers are raving about these London hotels

Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed 1 week ago via mobile

We were told at reception to wait and see if our room still had electricity. We were informed that there had been a flood in the basement where our room was. We then had to wonder though a completely dark corridor with water dripping down the walls. Our room was very damp and stuffy and as it was underground we... More 

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Senior Contributor
26 reviews 26 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for 1 night with my family in twin private room with ensiut toilet. Too narrow room, clean, not so good beds but ok for 1 night, no tables or even side table to put my stuff, clean and good toilet with shower and big closet. Few steps from Kings cross and st. Pancras train stations. Only one person ar... More 

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Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 14, 2015

For a 3 night stay with friends we booked an ensuite room but were not given an ensuite room and no explanation was provided for why not, and we weren't offered to switch when we became aware that an ensuite room was available. It seems that they use two separate booking companies and tend to overbook/double-book certain rooms. Some girls... More 

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Lower Portland, Australia
Contributor
18 reviews 18 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed April 7, 2015

The hostel is in a fantastic location, very close to Kings Cross train station. The wifi was adequate for browsing and the kitchen was sufficient, including a microwave sandwich toaster and fridge! We stayed in a private basement room. We were forewarned about the lack of windows which we coped with. However the overpowering smell of cleaning equipment including bleach... More 

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Cologne, Germany
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 12, 2015

I'm pretty shocked to be honest! A friend and me stayed in the hostel for 3 nights. It seemed to quite tidy and clean during our stay and we didn't have any problems.Therefore a nice place for a short trip i thougt! But looks like i was very wrong! A few days after my stay i discoverd red and itchy... More 

Was this review helpful? Yes 3
Hereford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 28, 2015

I stayed there last night ... £63 for a 4 person room for one night (so £16 for me as we booked as 4 persons) ... Very clean ... Adjacent bathroom facilities were immaculate ... Very friendly staff ... Recommended ... I was there for the football and live in Hereford ...One night stay ... Two times bunk beds that... More 

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Arnhem, The Netherlands
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 19, 2015 via mobile

Keystone House Hostel has surprised me on many levels. First, everything went wrong with booking a bed. When I emailed first about paying upon arrival because I don't own a credit card, they were very strict and said no. After two weeks I accidentally emailed the same hostel with the same question and now it was possible. But after reserving... More 

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London, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 20, 2014

Stayed here with friends at very short notice, walked in looking for a place to stay that night and the only room they had space in was the 16 bed female dorm room which was fine for us. Beds were clean and comfy. Right next to st Pancras station which is useful. Overall we enjoyed our stay. For the price... More 

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