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Metropolitan by COMO, London

5.0 of 5 Old Park Lane, London W1K 1LB, England (Formerly Apartments at Metropolitan by COMO, London)
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Certificate of Excellence 2014
Metropolitan by COMO, London
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Metropolitan by COMO, London
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719 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leeds, United Kingdom
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We accidently stayed at the Metropolitan Hotel in January we enjoyed it that much we booked again for February but this time for two nights. Upgraded both times on arrival, the hotel is spotless almost clinical set by Hyde Park perfect for a sunday morning strolland in between some exceptional hotels the four seasons and the intercontinental. You can get... More 

Was this review helpful? Yes 1
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much for your comments and recommendation following your recent experiences at the Metropolitan by COMO. I am delighted to hear how happy you were with your first stay and that prompted your return. I am also particularly pleased that you enjoyed a sense of well-being at the hotel and the service that you received, particularly from Messaoud.... More 

East Allington, null, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Best pit stop ever, unforseen stay due to travel chaos ,4 weary travelers acomodated at very short notice, greeted by exelent management team(nice touch).checked in by olga who was fantastic, Bedrooms were very well appointed, modern and very comfortable, breakfast was a hurried one but everything was done very quicly helped along by the amazing Sweety.shame we only had the... More 

Was this review helpful? Yes 1
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you so much for your lovely comments following your recent stay with us. I am delighted that we were able to help at the last minute and that you enjoyed your stay, your room and the service that you received from the team. Please do contact me directly when you are planning a return London visit as it would... More 

Salcombe
Top Contributor
90 reviews 90 reviews
34 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 1 week ago

Thanks to all the management for their extra work to help me at short notice after missing flights. You can tell the attention to detail runs from the top down and all the staff have great resect for the hands on management team Olga did a great job checking us in and ensuring we were settled in The thing about... More 

Was this review helpful? Yes
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Many thanks indeed for your terrific comments and your recommendation following your most recent stay at the Metropolitan by COMO. It is lovely to hear that you continue to enjoy so many aspects of the hotel from the welcome you receive, to the comfort of your room and our location. It is also hugely rewarding to know that the service... More 

UK
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Comfortable, well located, excellent service, everything a 5-star hotel should be in London. Views of Hyde Park are stunning, rooms quiet & comfortable, car park is just outside hotel, Nobu restuarant is on property (book in advance if you want a table or go early, before 7:00pm to eat at sushi bar) & there are lots of restaurants within easy... More 

Was this review helpful? Yes 1
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much for your very generous feedback about your recent stay at the Metropolitan by COMO. I am very pleased indeed to hear that you enjoyed your stay so much and that you liked our location. Please let me know when you are planning a return to London as I would be delighted to look after your arrangements... More 

Dubai, United Arab Emirates
Top Contributor
56 reviews 56 reviews
3 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

My visits to London are usually very brief, so what I am looking for is a comfortable bed with crisp linens, a quiet room and a hot, strong shower. The Metropolitan delivers time and time again. Check in and Check out is a breeze, and it doesn't hurt to have an abridged Nobu offering on the Room Service menu. A... More 

Was this review helpful? Yes
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much indeed for your lovely feedback following your recent stay at the Metropolitan by COMO. As a loyal guest of the hotel your comments and recommendation are particularly appreciated. I am delighted that you continue to enjoy so many aspects of your time with us including our location, our Nobu offering, and especially the service that you... More 

Southampton, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Been here a couple of times now and am planning to go back at the end of March. I always end up paying extra to upgrade the room when I get here - the Metropolitan rooms are larger and have good views. I would like to try a suite one day to see how they stack up. Great location, close... More 

Was this review helpful? Yes
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you so much for your terrific comments following your recent stay at the Metropolitan by COMO. I am delighted to hear how highly you valued your recent experiences at the hotel, that you like our location and that you particularly enjoy the size and views from our rooms. Please do let me know when you wish to go ahead... More 

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have just returned from a weekend visit to London with my daughter and we were lucky enough to stay at the Metropolitan by COMO London! The service and staff are amazing, soooo attentive, polite and professional, greet you by name always willing to help with a smile, our lovely receptionist personally showed us to our room and explained all... More 

Was this review helpful? Yes
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much indeed for your comments and recommendation following your recent stay at the Metropolitan by COMO. I am delighted to hear how highly you valued your experience with us and that we were able to enhance your precious family time in some way. I am also particularly pleased that you enjoyed the atmosphere in the hotel as... More 

Fort Lauderdale, Florida
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Happy to see the many upgrades to the Metropolitan done by COMO. Love the fine appointments, location in Mayfair and food and beverage options ( home to NOBU London). Order a burger from the room service menu and it was deliver perfect ! Above all enjoy the excellent service of it's well trained staff. They were quick to respond to... More 

Was this review helpful? Yes
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much for your comments following your recent stay with us. I am very pleased indeed to hear that you enjoyed your experience with us, that you enjoyed our location and the service that you received. I am sorry, however, that you were inconvenienced by a room move but was very relieved to hear that this was handled... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed on a Saturday night at The Metropolitan and were very impressed indeed. Our room had recently been upgraded and everything in it was top notch. The big bed, the stylish bathroom, the huge sofa and the largest TV I've ever seen in my life. The staff were excellent and made our stay easy and relaxing. The hotel is... More 

Was this review helpful? Yes
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much indeed for your terrific comments following your stay at the Metropolitan by COMO. It is terrific to hear that you enjoyed your stay and your room so much and your recommendation is greatly appreciated. Please do let me know when you are planning your next London visit as it would be my pleasure to look after... More 

Wolverhampton, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

two night pleasure stay - the room and friendliness of staff was excellent. The rooms were outstanding with a high degree of automation that worked very well. Obviously a great deal of thought has gone into the creation of this very comfortable hotel. If I had to make a criticism I would say the mini bar items could be at... More 

Was this review helpful? Yes 1
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Many thanks indeed for your lovely comments following your recent stay with us. I am very pleased indeed to hear how much you enjoyed your experience at the hotel, that you liked your room and the service that you received from the team. Your recommendation is greatly appreciated and we look forward to welcoming you back to the Metropolitan by... More 

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Additional Information about Metropolitan by COMO, London

Address: Old Park Lane, London W1K 1LB, England (Formerly Apartments at Metropolitan by COMO, London)
Phone Number:
Location: United Kingdom > England > London > Mayfair
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Metropolitan by COMO, London 5*
Number of rooms: 144
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Also Known As:
The Metropolitan Hotel London
Metropolitan London
Metropolitan Hotel London
Metropolitan By COMO, London England
Hotel Style:
#21 Spa Hotel in London
#36 Romantic Hotel in London
#59 Luxury Hotel in London
#71 Family Hotel in London
#103 Business Hotel in London

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