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Metropolitan by COMO, London

5.0 of 5 Old Park Lane, London W1K 1LB, England (Formerly Apartments at Metropolitan by COMO, London)
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Certificate of Excellence 2014
Metropolitan by COMO, London
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Metropolitan by COMO, London
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693 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong, China
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed in this hotel couple of times. Good hotel, very convenient location, spacious room with all the necessary small things and good shower. Comfortable bed and good room service menu. And what is most important (since my plane lands early in the morning way before check in time) They always let me to check in and give a room even... More 

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Kuala Lumpur, Malaysia
Contributor
15 reviews 15 reviews
6 hotel reviews
1 of 5 stars Reviewed yesterday NEW

I have stayed at this hotel since 2012 and the most recent visit in Oct 2014 was rather disappointing. I normally stayed in the Piccadilly area when in London and usually rotate among 3 hotels in the area. During my last stay, I had a room that was near some sort of a compressor. The noise was loud and lasted... More 

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New York
Contributor
14 reviews 14 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I think this hotel may have been hip and modern 15 yrs ago. Funny how this style does not translate well over time: in 2014, my room was terribly dated with a decor that reminded me of a roadside hotel of my early childhood. The bathroom was very cramped and not very functional. There was no coffee maker in the... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

This is our second time staying in the serviced apartments of the Metropolitan Hotel. The apartments are large, comfortable and the designers have thought of everything - from fast internet access to the number of power outlets. The bathrooms also are very spacious and you don't have to deal with pokey apartment living which is often the case in London... More 

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Singapore, null, Singapore
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Location is prime with attentive staffs. room was spacious with wide varieties of snacks options at the mini bar. Staffs were prompt in providing a replacement room when the window button did not work. Quick responses upon receiving emails for printing.

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Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Stayed a week ago yesterday and had the most amazing time, from the moment we checked in to the moment we left the staff were incredibly attentive. The recently refurbished rooms are delightful and a must if you’re considering staying at the hotel. We were shown to our room by a gentleman called Scott who was very insightful about the... More 

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Taunton, England, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago via mobile

When we arrived outside the hotel our car was taken from us and parked in a different location without any hassle, we checked in and was very quick, we were shown to our room is was on the 2nd floor so it was newly renovated the room was immaculate everything u needed was there everything was clean and fresh couldn't... More 

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AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much indeed for your lovely comments following your recent stay at the Metropolitan by COMO. I am delighted to hear how highly you valued your experience with us and that we were able to enhance your birthday celebrations in some way. I am also very pleased to hear that you liked your room, our location and the... More 

Greenock, United Kingdom
Top Contributor
64 reviews 64 reviews
25 hotel reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed 1 week ago

This was an old favourite of mine. As many folk have mentioned, great location and very helpful staff. However the new refurb is in my opinion, a disaster. Apart from the awful construction noise going on, which other reviewers have mentioned, the new rooms themsleves are screamingly white, and have the oddest features (giant ceramic light shades in an average... More 

Was this review helpful? Yes 1
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much for your feedback. It is always a pleasure to hear from a loyal and regular guest and I am delighted that you continue to enjoy the service that you receive at the hotel as well as our location. I am, however, very sorry to hear your comments about some of the design elements of our new... More 

Swansea County, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We had a very good deal on last minute.com it was a "Secret Hotel" spent one night there. Position excellent for shopping and just over the road from Hyde Park. Room was excellent size, very modern, bathroom also fine and lovely and clean. The bed was very comfortable. . Staff very pleasant. Downside :-there was scaffolding on the outside of... More 

Was this review helpful? Yes 1
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much indeed for your comments following your recent stay with us. I am very pleased indeed to hear that you liked our location and your room. It was, however, very disappointing to learn that you were disturbed during your stay and that we failed to respond to you as we promised. If a mistake is made it... More 

Woking, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

As soon as I walked in I loved the up to the minute, cool and simple decor in the lobby and bar areas - a calm oasis from busy Park Lane! The friendly and efficient reception staff made us feel very welcome, checked us in quickly and showed us to a Metropolitan Room with a window that runs the length... More 

Was this review helpful? Yes 1
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you so much for your marvelous comments following your recent stay with us. I am delighted to hear that you enjoyed the design and comfort of your room as well as the service you received from the team so much. We look forward to welcoming you back to the Metropolitan by COMO soon. Please let me know when you... More 

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Additional Information about Metropolitan by COMO, London

Address: Old Park Lane, London W1K 1LB, England (Formerly Apartments at Metropolitan by COMO, London)
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Metropolitan by COMO, London 5*
Number of rooms: 144
Reservation Options:
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Also Known As:
The Metropolitan Hotel London
Metropolitan London
Metropolitan Hotel London
Metropolitan By COMO, London England
Hotel Style:
#18 Spa Hotel in London
#27 Family Hotel in London
#39 Romantic Hotel in London
#47 Luxury Hotel in London
#89 Business Hotel in London

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