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Metropolitan by COMO, London

#55 of 1,052 Hotels in London
Certificate of Excellence
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Old Park Lane, London W1K 1LB, England (Formerly Apartments at Metropolitan by COMO, London)
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Metropolitan by COMO, London
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769 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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houston
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

pros, great room, very modern, very clean, minor carpeting stains, great wifi, great modern electronics, power curtains and blinds, nice touch. excellent staff, all of whom were very helpful, most especially messeaud who worked the door, he was helpful with train advice, dining, traffic and was most enjoyable. the bar was very nice, lively good food, great bar staff, everyone... More 

Was this review helpful? Yes
Wellington, New Zealand
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Met is an upscale hotel on Park Lane with near neighbours the Four Seasons, Dorchester, Grosvenor House. The place is a competitor to a Morgans Hotel. Uber cool with Nobu the canteen. Staff decked out in Armani or Armani like clothing. The Met has the Look! What makes the met is the people. They are bright, intelligently friendly people... More 

Was this review helpful? Yes
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Thank you so much for your recommendation and your comments following your recent stay with us. It is terrific to hear that you enjoyed so many aspects of your experience, especially the service that you received from all of the team. Please let me know when you are planning a return to London as I would be delighted to look... More 

Helsinki, Finland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel. Every other hotel me and my family visit we always compare it with Metropolitan in London. You know will get a quality hotel if the restaurant Nobu is located within the hotel. Stayed in two connecting rooms with king beds and a balconies.

Was this review helpful? Yes
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Many thanks indeed for your comments and your recommendation following your recent stay at the Metropolitan by COMO. I am delighted to hear that you and your family enjoyed your experience with us so much and that you enjoyed the service you received. It is the staff at the hotel that truly make the difference for all of our guests... More 

London
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Having organised a two day business meeting with the Metropolitan I can only sing their praises, nothing was too much for them We had booked The Met Space for two days and was looked after by Giovanni & Dickey who could not do enough to help, nothing was too big or too small

Was this review helpful? Yes
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much for your comments following your recent stay with. I am very pleased to read how much you enjoyed your stay with us, and particularly pleasing to hear your comments about how friendly and helpful Dickey and Giovanni were during your meetings with us. Your recommendation is hugely appreciated and we look forward to welcoming you back... More 

Level Contributor
89 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Special location - Old Park lane - for a hotel in London that is fine but smooth like an Armani suit. Less is more and minimalism rules here. The rooms are big and full of natural light. You are a stroll away from everything. As if understatement were a privilege.

Was this review helpful? Yes
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much for your comments following your recent stay. I am very pleased indeed to hear how much you enjoyed your stay with us and that you liked your room as well as our location. Your recommendation is hugely appreciated and we look forward to welcoming you back to the Metropolitan by COMO in the future. Please let... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall I was very pleased with The Metropolitan! It is the most high-tech hotel I have ever been to in my life. All of the light switches are right next switches for the curtains, blinds, and even for music in the bathroom. The staff was very welcoming and accommodating! I will say that I wish the hotel was a bit... More 

Was this review helpful? Yes
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much for your recommendation and your comments following your recent stay with us. It is terrific to hear that you enjoyed so many aspects of your experience, especially the service that you received from our Concierge team with recommendations for bars and clubs. I apologise for any inconvenience the works at the hotel had caused to you... More 

Ashton-under-Lyne, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Big comfy beds big quality bedding clean comfy quiet relaxing well stocked mini bar and toiletries lovley!!! Didn't have much time to try out the full facilities but I'm sure they were good. Repair work going on at mo but no problem.

Was this review helpful? Yes
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Many thanks for your kind comments following your recent stay at the Metropolitan by COMO. I am delighted to hear that you enjoyed your experience with us and particularly that you found our beds to be so comfortable and relaxing, which is always great to hear. Please contact me directly when you are planning a return visit as I would... More 

Wellsville, NY
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for 3 days and had a wonderful experience! The room was beautiful and the bed extremely comfortable! It was very close to subway so walking was minimal. The staff was very helpful! We were given hot towels upon arrival which were very refreshing! The entire hotel had a aroma of eucalyptus and something which made the place smell... More 

Was this review helpful? Yes
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much indeed for your terrific comments following your recent stay at the Metropolitan by COMO. I am delighted to hear that you enjoyed your experience with us, particularly in the way our staff looked after you and that you found our beds to be very comfortable, which is always wonderful to hear. Please contact me directly when... More 

Sydney, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is located just accross from Hyde Park. The room was quite large and the staff are fantastic. The rooms have all the mod cons e.g. electrically controlled curtains and blinds and a central control base system. It was all very easy to use. The drinks at the bar were a bit expensive but then again, this is London,... More 

Was this review helpful? Yes
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much for your comments following your recent stay. I am very pleased to read how much you enjoyed your stay with us and that you liked your room as well as our location. Your recommendation is hugely appreciated and we look forward to welcoming you back to the Metropolitan by COMO in the future. Please let me... More 

Johannesburg, South Africa
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Loved this hotel. Large and modern rooms, friendly and helpful staff. Good location. I stayed here as part of a meeting I was attending in London. I was pleasantly surprised by the quality of the hotel given that I have had mixed experiences from London hotels. This is truly a 5-star hotel! Loved it!!!

Was this review helpful? Yes 1
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Many thanks for your comments following your recent stay with. I am very pleased to read how much you enjoyed your stay with us, and particularly pleasing to hear your comments about how friendly and helpful our staff were during your stay. Your recommendation is hugely appreciated and we look forward to welcoming you back to the Metropolitan by COMO... More 

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