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Metropolitan by COMO, London

#62 of 1,063 Hotels in London
Certificate of Excellence
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Old Park Lane, London W1K 1LB, England (Formerly Apartments at Metropolitan by COMO, London)
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Stay 3 Nights, Pay for 2
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Metropolitan by COMO, London
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Metropolitan by COMO, London
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734 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Barnard Castle, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

Great location close to Hyde Park Corner, a 15 minute walk from Marble Arch and Oxford Street. From the moment we arrived until we left, we only met fabulous staff. They were incredibly helpful and friendly (which isn't always the case in 5* hotels!). The lovely wine left in our room for my birthday was a delightful surprise. The rooms... More 

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Johannesburg, Gauteng, South Africa
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A convenient situated, reasonably priced (by London standards) hotel. It is very good value for your money. The renovated rooms are very, very comfortable with all the latest trappings. The staff are very, very friendly and practical. The hotel gymnasium is very good, Nobu in the Hotel. Met Bar is vibey! Tubes, Taxis, Busses and Boris Bikes are all conveniently... More 

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Vienna, Austria
Top Contributor
80 reviews 80 reviews
66 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Right across from Hyde Park (Southeast Corner) the Metropolitan is next to the Four Seasons and the Intercontinental (and for those who are interested next to the Playboy Bunny Club too), a stonethrough from Harrods and Picadilly. The service is excellent, welcoming and friendly and in large parts the hotel is brandnew due to renovation. The rooms are nice (we... More 

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Vancouver
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Pros -Superb location as 3 minute walk from Hyde Park Cr Tube Station, which is on the Picadilly line from Heathrow. -Great service. -Free and fast wifi (take that Hilton Hotels - see previous review of the Diplomat, Hollywood). -Room ->Was upgraded to a room that had a king size bed, but frosted windows, so no view (the receptionist carefully... More 

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AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you so much for your wonderful comments following your recent stay at the Metropolitan by COMO. I am delighted to hear that you enjoyed so many aspects of your stay with us from your upgraded room to our location and the service that you received from the team. I am also very pleased indeed that we appear to have... More 

Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We keep coming back here, best spot in london, staff are super friendly and helpful, location is awesome, rooms are big, best value for the price compared to other luxury hotels :) shepherd market is 5 mins walk with many choices of cozy restaurants, hyde park across the street, easy access to all top areas in london. They offer great... More 

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AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much indeed for your terrific comments following your recent stay at the Metropolitan by COMO. As a regular guest your feedback and recommendation are particularly appreciated and I am very pleased to hear that you continue to enjoy your experiences with us. Please let me know when you are due back to London as I would be... More 

Sinagpore
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed at Metropolitan by COMO, London for 6 nights in March 2015 and I must say, it is one of the highlights of my London trip (other than the food, shopping, museums and theatre). From the moment I got out of the taxi, the front door staff has already impressed me. And the service never failed throughout my stay.... More 

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AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you so much for your terrific comments following your recent stay with us. I am delighted to hear that you enjoyed so many aspects of your stay from your room space and design to our location. I was, however, sorry to read that you needed to move rooms during your stay but was relieved that this does not appear... More 

Bedford, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I was lucky enough to stay at the Metropolitan Hotel on Park Lane again last Thursday. I absolutely love this hotel and the location which is why I chose to go back there when I had a business trip to London. Upon arrival the staff were just wonderful, couldn't have been more helpful and the whole check in process felt... More 

Was this review helpful? Yes
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you so much for your amazing comments and your recommendation following your recent stay at the Metropolitan by COMO. I am very pleased to hear that you continue to value your experiences with us and that we were able to enhance your business trip to London in some way. I am also very pleased indeed to read that we... More 

Bath, United Kingdom
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here two nights and had a lovely time. The first thing I have to say is the staff are fantastic, each and everyone of them we dealt with were polite, cheery and really helpful. From the time we arrived to when we left they could not have been better. We ate in Nobu and had drinks in the... More 

Was this review helpful? Yes
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you so much for your lovely comments following your recent stay at the Metropolitan by COMO. I am delighted to hear how highly you valued your experience with us and that we were able to enhance your London visit in some way. I am also particularly pleased that you appreciated the service you received from the team throughout your... More 

chichester
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in a beautifully refurbished room. A lot of little details have been thought of, the room are modern contempory and very comfortable. A lot of the room, lighting etc is controlled through a touch screen, which if you are a technophobe you may not like. However, if you like to play with lighting there are enough options to keep... More 

Was this review helpful? Yes
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you so much for your lovely comments following your recent stay at the Metropolitan by COMO. I am thrilled to hear that you enjoyed your experience with us so much and that you enjoyed the design of the hotel as well as our location. I am also particularly pleased that you enjoyed the service you received from the team... More 

Reykjavik, Iceland
Contributor
20 reviews 20 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for business and liked most of the hotel offerings. On arrival I sensed some odor I did not immediately recognize but later found out were from hot towels given to guests at check in. The scent is a matter of taste but it wasn’t mine. My room was really nice and had a super good sleep quality... More 

Was this review helpful? Yes
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much indeed for your very generous comments following your recent experience at the Metropolitan by COMO. I am delighted to hear that you enjoyed your new room and that you particularly liked the comfort of your bedding. I am, however, sorry that you were disturbed a little during your time with us but I was relieved that... More 

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