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All 1,073 London hotels

Metropolitan by COMO, London

5.0 of 5 Hotel   |   Old Park Lane, London W1K 1LB, England (Formerly Apartments at Metropolitan by COMO, London) (Mayfair / St James's / Piccadilly / Green Park )
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Metropolitan by COMO, London
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87%
Ranked #48 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
blackpantherevo Pewsey
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  • Reviews (621)
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621 people have reviewed this hotel

Traveler rating
    408
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    41
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144
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
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Pewsey
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Check in staff were great, valet parking was awesome, room was absolutely lovely. Very clean and modern, I don't like any bathrooms other than my own but this was so clean it seemed almost brand new! I just can't think of a bad word to say, we booked with lastminute.com so got a cheap deal but even so the staff... More

Was this review helpful? Yes
Cambridgshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked this hotel at the last minute for a one night stay. I had never heard of the hotel chain before and was a little unsure of how luxurious the stay would be as for a 5* I thought the room photos looked a bit sparse. However my initial concerns couldn't have been more wrong. Yes the room pictures... More

Was this review helpful? Yes 1
Singapore, Singapore
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

One night stay in London where I wanted to be convenient to shops, greenery and for meeting up with friends… This was perfect. Due to proximity to Marble Arch and Hyde Park, I had it all. The room was exceptionally large for a London hotel, reception was efficient and I really appreciated the in room Nespresso machine. Great modern bathroom... More

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Plymouth, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Lovely hotel with friendly staff. The room was spacious and very clean, with everything you would want. Had a fabulous night in the Met Bar - so fabulous that we forgot we needed our room card to get back in the lift, and stood there for 10 minutes waiting for it :-/

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AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Many thanks indeed for your lovely comments following your recent stay at the Metropolitan by COMO. I am delighted to hear you enjoyed your stay with us and that you particularly enjoyed your time in the Met Bar. Please let me know when you are planning a return as it would be my pleasure to look after your booking personally.... More

2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked this as a last minute trip through secret escape, and did not think this would be a problem as I have done this before. How wrong could I be we arrivedto a somewhat frosty welcoming committee, when I gave my name to check in there was no booking on there system, I showed my booking confirmation, this was not... More

Was this review helpful? Yes 1
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Further to my recent direct message to you I wanted to thank you for your comments following your recent stay with us. I am very sorry indeed to hear that an error was made with your booking and that we failed to handle this appropriately upon your arrival to the hotel. If a mistake is made it is how we... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Four seasons without the high price. I like this hotel very much. The people are nice, the food is very good and the location is second to none. You can't go wrong staying here. The concierge is splendid and extremely knowledgeable of London. Rooms are clean and welcoming. Just a great place.

Was this review helpful? Yes
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much indeed for your comments following your recent stay at the Metropolitan by COMO. I am delighted to hear that you enjoyed our location and your room as well as the service you received from the team, especially the Concierge. Your recommendation is highly appreciated and we look forward to welcoming you back in the future. Please... More

Las Vegas
Top Contributor
51 reviews 51 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were staying at the Hilton Park Lane next door to the Metropolitan. we extended our stay and decided to move hotels. The Metropolitan is an amazing hotel. the rooms are not only spacious but the staff go out of their way to ensure your stay is nothing but the best. Amazing location (close to the tubes) easy to catch... More

Was this review helpful? Yes
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much indeed for your lovely comments following your recent stay at the Metropolitan by COMO. I am delighted that you enjoyed our location, your room and especially the service that you received from the team. Please let me know when you are due back to London as I would be delighted to make your reservation myself and... More

Jersey
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel itself is great. The staff are friendly and helpful, its in a great location, the room was spacious and comfortable. However the food was a big let down. The main restaurant is busy, the menu is confusing to the point that you might as well just ask for a random selection as it gives to clues as to... More

Was this review helpful? Yes
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Many thanks indeed for your comments following your recent stay with us. I am very pleased indeed to hear that you enjoyed the service you received from the team at the hotel as well as our location and your room. I am sorry, however, that you were disappointed with your experience in Nobu and that the menu was not sufficiently... More

Basingstoke, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed here to celebrate our 10th wedding anniversary. From the minute we arrived the staff were welcoming and extremely helpful. The room was beautiful and clean and just what we wanted. The highlight of our stay was when we returned from a night out to find a bottle of wine and a cake, including a personalised card to wish... More

Was this review helpful? Yes
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much indeed for your comments following your recent stay at the Metropolitan by COMO. I am delighted to hear how highly you valued your experience with us and I am very pleased indeed that we were able to enhance your anniversary celebrations in some way. Your recommendation is greatly appreciated and we look forward to welcoming you... More

London, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed only for one night late May. Have got an upgrade so it was a nice touch. Lovely bar and atmosphere. Stuff was incredible as well. Perfect location. Good choice if you want to have short city escape. Definitely will be coming back.

Was this review helpful? Yes
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much for your comments following your recent stay at the Metropolitan by COMO. I am delighted to hear how much you enjoyed your stay, that you liked our location and your room as well as the service that you received from the team. Your recommendation is greatly appreciated and we look forward to welcoming you back. Please... More

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Additional Information about Metropolitan by COMO, London

Address: Old Park Lane, London W1K 1LB, England (Formerly Apartments at Metropolitan by COMO, London)
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Metropolitan by COMO, London 5*
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Also Known As:
The Metropolitan Hotel London
Metropolitan London
Metropolitan Hotel London
Metropolitan By COMO, London England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#18 Spa Hotel in London #38 Romantic Hotel in London #40 Family Hotel in London #43 Luxury Hotel in London #50 Business Hotel in London
Hotel Class
Official Description (provided by the hotel)
As a London luxury hotel, Metropolitan by COMO has a sleek, serene urban aesthetic that is both contemporary and timeless. Natural light fills all 144 rooms and suites-each a cool, pared-back space perfect for business or leisure travel. The materials and colours contribute to the general air of calm and relaxation-walls of glass, soft whites, pear-wood panelling, suede upholstery, coffees, creams and plum accents. High-tech details and Asian-inspired furniture complete each room. For extended stay guests Metropolitan by COMO offers some of the best serviced apartments in Central London. Situated just off Park Lane on Hertford Street and Brick Street, our apartments deliver privacy and flexibility with the hotel's signature facilities and 24-hour room service. ... more   less 
Number of rooms
144

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