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Metropolitan by COMO, London

#70 of 1,055 Hotels in London
Certificate of Excellence
Hotel website
Old Park Lane, London W1K 1LB, England (Formerly Apartments at Metropolitan by COMO, London)
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1 room 1 guest
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Metropolitan by COMO, London
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Metropolitan by COMO, London
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795 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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Singapore
1 review
5 of 5 stars Reviewed 3 days ago NEW

New refreshed room.Well appointed. Service as usual was impeccable as was the food. The concierge remembered me after a year - by name! Incredibly accessible whether it is a trip down Bond street or a visit to the theatre.

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New York City, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I've stayed at this hotel various times through it's different reincarnations by new hotel chains, but I think think this time they got it right. The rooms are still tight and the views nonexistent but everything else about this hotel is top notch.

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DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Thank you so much for your recommendation and your comments following your recent stay with us. It is terrific to hear that you enjoyed the new design of the guest rooms and the lobby lounge along with the service that our team provided during your stay with us. Please let me know when you are planning a return to London... More 

Lancaster, England, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a wonderful massage at this spa, and cannot recommend it highly enough. I felt calm, refreshed and wonderful afterward and really enjoyed the experience,old definitely book a room here next time and extend my stay x

Was this review helpful? Yes
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much for your kind comments following your recent visit to our COMO Shambhala Urban Escape. I was delighted to read that your massage was a thoroughly enjoyable experience and we look forward to welcoming you back in the very near future for another memorable experience. Warm regards, David More 

Lakeside, California
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is first class, staff is wonderful, food is excellent..rooms are lovely with a view of Hyde Park...within walking distance of Buckingham Palace, Trafalgar Square, Big Ben, Westminster Abbey, Thames River.. and across the street from Hyde Park...great location... A stroll in the park in the evening is very relaxing...people visiting the park are very polite which adds to... More 

Was this review helpful? Yes
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much for your comments following your recent stay with us and we are very pleased to read how much you enjoyed your stay with us. Your recommendation is hugely appreciated and we look forward to welcoming you back to the Metropolitan by COMO in the future. Please let me know when you are planning a return as... More 

New York
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 1 week ago

Nicely located between Green and Hyde Park. Short walk to Shepards Mkt. presented as a 5 star hotel. When we arrived, was under constructions w virtually no lobby or check in area, closed entrance and one working elevator. This was not disclosed on website we booked or we would not have. Elevator was a problem entire stay. Lobby repairs wee... More 

Was this review helpful? Yes
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much for choosing to stay at the Metropolitan by COMO, London and for taking the time to give your feedback following your stay with us. I sincerely apologise that you were not informed of the refurbishment programme that was taking place in the lobby of the hotel and the inconvenience this caused to you during your stay... More 

Glasgow, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This has to be the best hotel to stay in London for a special weekend. The management and staff look after you from start to finish, also the rooms have been refurbished (again). Unbelievable. Total luxury. I have stayed in a few top class hotels in London but this as to be the best. Perfect location, Thanks guys, will be... More 

Was this review helpful? Yes
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Many thanks indeed for your kind comments and your recommendation following your recent stay at the Metropolitan by COMO. I am delighted to read that you enjoyed your experience with us so much and it will give me great pleasure to share your feedback with all the team. We all very much look forward to welcoming you back to the... More 

Belo Horizonte, MG
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Went for the weekend in London with my husband, hotel location is great, bus and tube very easy near by, and there is always taxis in front of hotel. All the staff super friendly, bedrooms very clean and comfortable. The met bar is very good also, with lots of drinks and friendly staff! Breakfast in the bedroom was great, arrived... More 

Was this review helpful? Yes
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much for your comments following your recent stay with. I am very pleased to read how much you enjoyed your stay with us, and particularly pleasing to hear your comments about how friendly and attentive all of the team were. Your recommendation is hugely appreciated and we look forward to welcoming you back to the Metropolitan by... More 

California
Level Contributor
117 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Pros: Good location on Hyde Park Quiet rooms Cons: Lobby under construction. Major works ongoing, very loud and dusty. Only 1 working elevator. Was forced to take stairs or service elevator Hallways full of room service trays not cleared for hours

Was this review helpful? Yes
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much for choosing to stay at the Metropolitan by COMO, London and for taking the time to give your feedback following your stay with us. I sincerely apologise that you were not informed of the refurbishment programme that is currently taking place in the lobby of the hotel and the inconvenience this caused to you during your... More 

Asker, Norway
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We immideately felt at home at Metropolitan and very well taken care of by a caring, smiling and helpful staff. We were upgraded and had two double rooms which could be connected, which was very nice for our family of four. The central adress was perfect and easy to get to/from Gatwick via Victoria Station. The extra pluss was the... More 

Was this review helpful? Yes
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Many thanks for your kind comments following your recent stay at the Metropolitan by COMO. I was delighted to read that you and your family enjoyed your experience with us and all of the team looked after you so well. Please contact me directly when you are planning a return visit as I would be delighted to look after your... More 

Rainham, United Kingdom
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Went here in 2010 as was close to the park for winter wonderland.. My family took me and my family for this and the stay was so relaxing and the view was to see over Hyde park was great staff outstanding and kind..Room was so clean and spotless..

Was this review helpful? Yes 1
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Many thanks for your comments following your recent stay. I am very pleased indeed to hear how much you enjoyed your stay with us and that you liked your room with the views of Hyde Park. Your recommendation is hugely appreciated and we look forward to welcoming you back to the Metropolitan by COMO in the future. Please let me... More 

Hotel Review Summarization

What travelers say

  • Hyde park(25)
  • Met bar(6)
  • Room service(6)
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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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