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Metropolitan by COMO, London

#63 of 1,052 Hotels in London
Certificate of Excellence
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Old Park Lane, London W1K 1LB, England (Formerly Apartments at Metropolitan by COMO, London)
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Metropolitan by COMO, London
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Metropolitan by COMO, London
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777 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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    (777)
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    (190)
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Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I like coming to the MET BAR when I have the occasion with a friend to taste their delicious cocktails. I am working for a luxury Hotel in the area and I know a lot about high standards procedure. The service here is excellent and the atmosphere is warm and cosy. Special thanks to LEWIS and ZYDRUNAS who always provide... More 

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glasgow
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked through hotwire and foned before to confirm a twin bed room would be possible. When arrived had double receptionist told me twin rooms were full. Then spoke to the manager who contradicted this by saying my class of room never had any twin options. Regardless of this i found all reception staff very cold and unfriendly towards us possibly... More 

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Miami, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

As a Hotelier myself, I am extremely discerning and picky. The Metropolitan is truly a class of its own. Service, comfort, attention and quality. The list is long but some highlights: Impeccable rooms, professional and attentive staff, well rounded very eager to please concierge. It is true luxury at one of the best locations in London. In and of itself,... More 

Was this review helpful? Yes
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much for your comments following your recent stay with. I am very pleased to read how much you enjoyed your stay with us, and particularly pleasing to hear your comments about how friendly and attentive all of the team were especially Atin and Natalie. Your recommendation is hugely appreciated and we look forward to welcoming you back... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
66 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We hadn't stayed at 'the Met' for a while and kind of missed it. Our return was better than expected. There was some refurbishment taking place in the lobby area, this didn't matter, but it did get me excited as I'm keen to see what they have done. The room was stunning. Well laid out, everything spotlessly clean and lovely... More 

Was this review helpful? Yes
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Thank you so much for your kind recommendation and your comments following your recent stay with us. It is terrific to hear that you enjoyed so many aspects of your experience on your return visit, especially the service that you received from all of the team. Please let me know when you are planning a return to London as I... More 

Istanbul
Level Contributor
56 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed for one night in the Met hotel - rooms were good size with modern decoration - full of light with white design. This is a fresh breeze to outdated / compact London hotel room standards. The room was equipped with Nespresso machine - with 3 free capsules/day- bathrooms are again good size, modern decoration ; amenities were reasonably... More 

Was this review helpful? Yes
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Thank you so much for your recommendation and your comments following your recent stay with us. It is terrific to hear that you enjoyed so many aspects of your experience and enjoyed the new design of our guest rooms. We are fortunate to be nearing the end of a significant investment program to ensure our offering remains current and fresh... More 

San Francisco
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very modern, attractive, clean, comfortable, gracious and helpful staff. Location is terrific for Mayfair near buses and the Tube and some great pubs. Loved the power switches for curtains, shades, lights etc. Very spacious room with all the comforts. Loved coffee maker. One downside is the one small elevator which had long waits. Also, at breakfast the waitress stood across... More 

Was this review helpful? Yes
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much for your recommendations and comments following your recent stay with us. I was delighted to hear that for the most part you enjoyed your stay with us and the newly renovated rooms especially the coffee maker. However, I am very sorry and concerned to hear about your experience during breakfast and rest assured we will look... More 

houston
Level Contributor
39 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

pros, great room, very modern, very clean, minor carpeting stains, great wifi, great modern electronics, power curtains and blinds, nice touch. excellent staff, all of whom were very helpful, most especially messeaud who worked the door, he was helpful with train advice, dining, traffic and was most enjoyable. the bar was very nice, lively good food, great bar staff, everyone... More 

Was this review helpful? Yes
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Thank you so much for your recommendation and your comments following your recent stay with us. It is terrific to hear that you enjoyed so many aspects of your experience, especially the service that you received from all of the team especially Messeaud. We are fortunate to be nearing the end of a significant investment program to ensure our offering... More 

Wellington, New Zealand
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 23, 2015

The Met is an upscale hotel on Park Lane with near neighbours the Four Seasons, Dorchester, Grosvenor House. The place is a competitor to a Morgans Hotel. Uber cool with Nobu the canteen. Staff decked out in Armani or Armani like clothing. The Met has the Look! What makes the met is the people. They are bright, intelligently friendly people... More 

Was this review helpful? Yes
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Thank you so much for your recommendation and your comments following your recent stay with us. It is terrific to hear that you enjoyed so many aspects of your experience, especially the service that you received from all of the team. Please let me know when you are planning a return to London as I would be delighted to look... More 

Helsinki, Finland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 18, 2015

Excellent hotel. Every other hotel me and my family visit we always compare it with Metropolitan in London. You know will get a quality hotel if the restaurant Nobu is located within the hotel. Stayed in two connecting rooms with king beds and a balconies.

Was this review helpful? Yes
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Many thanks indeed for your comments and your recommendation following your recent stay at the Metropolitan by COMO. I am delighted to hear that you and your family enjoyed your experience with us so much and that you enjoyed the service you received. It is the staff at the hotel that truly make the difference for all of our guests... More 

London
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 17, 2015

Having organised a two day business meeting with the Metropolitan I can only sing their praises, nothing was too much for them We had booked The Met Space for two days and was looked after by Giovanni & Dickey who could not do enough to help, nothing was too big or too small

Was this review helpful? Yes
DavidJMonson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much for your comments following your recent stay with. I am very pleased to read how much you enjoyed your stay with us, and particularly pleasing to hear your comments about how friendly and helpful Dickey and Giovanni were during your meetings with us. Your recommendation is hugely appreciated and we look forward to welcoming you back... More 

Hotel Review Summarization

What travelers say

  • Hyde park(25)
  • Met bar(6)
  • Room service(6)
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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Prices are for 1 room, 2 adults
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