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Metropolitan by COMO, London

5.0 of 5 Old Park Lane, London W1K 1LB, England (Formerly Apartments at Metropolitan by COMO, London)
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Certificate of Excellence 2014
Metropolitan by COMO, London
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Metropolitan by COMO, London
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649 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We really enjoyed a recent stay at the Metropolitan by COMO in London. Positives: 1. Great Location! Located in Mayfair near Hyde Park, it is an easy walk to the Hyde Park Corner Underground station. Also within walking distance to Buckingham Palace. 2. Hotel Staff! They could not have been more lovely and welcoming. We were met at the front... More

Was this review helpful? Yes
New York City, New York
Top Contributor
53 reviews 53 reviews
39 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an update of my review of 2.5 years ago. Little has changed. The rate is still 160 pounds, pre VAT, and the staff is still very well scrubbed, very eastern European, and very obsequious. The location is very very good, and the rooms are small (but not total closets!). Ie, nothing in the footprint of the place has... More

Was this review helpful? Yes 2
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you, once again, for your comments regarding your recent stay with us. I am very pleased to hear that you continue to enjoy our location and the service that you received from the team at the hotel. I am, however, sorry to hear that your overall experience was less than perfect and that you felt the hotel was not... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I stayed in the Metropolitan for one night on a busy business trip. That meant that I was basically just looking for a place to conveniently rest so that I could start the next day with my batteries fully charged. I booked a room via the website of the hotel and was upgraded upon arrival to a spacious room with... More

Was this review helpful? Yes 1
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Many thanks for your comments following your recent stay with us. I was very pleased to hear that you liked the design and comfort of the room you stayed in and I was also very pleased that you enjoyed the atmosphere in the hotel. I am, however, very sorry to hear that you were disappointed with your breakfast experience and... More

Geneva, Switzerland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Andrew Thomson and his very capable staff sets the Metropolitan London apart from the typical big city luxury hotel. As expected from a top hotel the Metropolitan London has nice rooms, a good gym, an excellent spa, and a great restaurant in Nobu Park Lane. It is the staff, however, that places this hotel as one of my preferred city... More

Was this review helpful? Yes 2
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you so much for your amazing comments following your recent stay at the Metropolitan by COMO. I am so pleased to hear how highly you valued your experience with us and that we managed to enhance your precious family time in some way. I am also delighted that you enjoyed the service you received throughout the hotel during your... More

madison, nj
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here on a business trip and could not have been more pleased. The rooms are comfy, we had a fabulous view of London and the staff is friendly and accommodating. The hotel features the world famous Nobu restaurant, which did not disappoint. There is also a fabulous spa and their signature scent permeates the hotel and the toiletries... More

Was this review helpful? Yes
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much for your comments and your recommendation following your recent stay at the Metropolitan by COMO. I am delighted to hear how much you enjoyed your stay and your room, as well as our location. Please also let me know when you are planning a return to London as it would be my pleasure to look after... More

London
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Another great stay with friends at the Met in London. Good room, wonderful breakfast and the place smells divine everywhere. Went for another fantastic treatment by Yuki in the Como Shambala spa. She is just fantastic!

Was this review helpful? Yes
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much for your comments following your recent stay at the Metropolitan by COMO. I am delighted to hear how highly you valued your experience with us and that you particularly enjoyed your treatment by Yuki. Please let me know when you are planning a return to London as I would be very pleased to look after your... More

Stoke-on-Trent, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed on friday night as we were staying in London and meeting friends for dinner. As we entered the lobby we were greeted by a very inviting smell which I later noticed was the same as the shower products in the room. The reception staff were very efficient and friendly and swiftly took us to our room which overlooked... More

Was this review helpful? Yes 1
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Many thanks indeed for your comments following your recent stay at the Metropolitan by COMO. I am delighted to hear how much you enjoyed your experience with us. Please let me know when you are planning a return visit as I would be delighted to look after your booking and ensure a converter to charge your phone is placed in... More

Lisbon, Portugal
Contributor
15 reviews 15 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for two nights on business. Rooms are extremelly spacious, staff is very helpful, location is great and restaurant (Nobu) is a must for japanese food fans. Only negative: breakfast is a la carte only, no buffet. The quality and diversity of the food was good but takes longer than buffet food and I missed being able to choose with... More

Was this review helpful? Yes 1
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much for your comments following your recent stay at the Metropolitan by COMO. I am delighted to hear how much you enjoyed your stay with us, that you liked your room and that you had the opportunity to dine in Nobu whilst you were with us. I am sorry to hear that you missed the buffet option... More

Sydney, Australia
Top Contributor
108 reviews 108 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed September 14, 2014

Well located in Mayfair, a close walk to several hotels and the tube (Hyde Park Corner). Really good food & excellent service. Great atmosphere. Would certainly return for another evening. Thanks guys... :)

Was this review helpful? Yes 1
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you very much for your comments about your recent stay at the Metropolitan by COMO. I am very pleased indeed to hear that you enjoyed your stay and that you liked our location. Please let me know when you are planning a return to London as I would be delighted to look after your arrangements myself. Warm regards, Andrew More

Paradise Valley, Arizona
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 14, 2014

We had been on the road for 23 days by the time we arrived in London. The Metropolitan by Como was a great way to end our trip before departing for home. This hotel was in a great location across from Hyde Park and just north of Buckingham Palace. There was easy access to all sights via the underground and... More

Was this review helpful? Yes 1
AndrewDThomson, Manager at Metropolitan by COMO, London, responded to this review

Thank you so much for your very generous comments and your recommendation following your recent visit to the Metropolitan by COMO. I am very pleased indeed to hear that you enjoyed your experience with us and that you liked our location. It is also particularly pleasing to hear that you felt the staff really made a difference for you. Please... More

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Additional Information about Metropolitan by COMO, London

Address: Old Park Lane, London W1K 1LB, England (Formerly Apartments at Metropolitan by COMO, London)
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Metropolitan by COMO, London 5*
Number of rooms: 144
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Also Known As:
The Metropolitan Hotel London
Metropolitan London
Metropolitan Hotel London
Metropolitan By COMO, London England

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