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One Aldwych

5.0 of 5 1 Aldwych, London WC2B 4BZ, England
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Certificate of Excellence 2014
One Aldwych
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One Aldwych
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775 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York
1 review
5 of 5 stars Reviewed yesterday NEW

I have stayed in at least 50 hotels in London over the past 20 years, but for the past 6-7 years the only hotel I choose is the One Aldwych. First, the location in Covent Gardens is absolutely fantastic. So many of the hotels are far from everything in London. I find it particularly convenient to meet with clients, attend... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

It was such a treat to visit One Aldwych for the charlie and the chocolate factory themed afternoon tea for my mum's birthday. The staff were so helpful and couldn't do enough for us. We had the charlie cocktail which came like a bubbling delight in a teapot and the waitress kept our glasses topped up. The food was delicious... More 

Was this review helpful? Yes
KostasSfaltos, General Manager at One Aldwych, responded to this review

Dear Kelly S It was a pleasure to welcome you for afternoon tea at One Aldwych. We are delighted to know that your mum’s birthday celebrations were a great success. Thank you for your lovely comments on our team and service and we hope that we will have the opportunity to see you again. Yours sincerely Kostas Sfaltos General Manager More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Probably, no definitely the best hotel experience we have had thus far,hands down! From the second we entered the doors to the moment we left, the service provided was incredible. I booked an overnight trip with spa treatments for my girlfriends birthday and upon arrival there was a card and cake with happy birthday written on the plate. The spa... More 

Was this review helpful? Yes
KostasSfaltos, General Manager at One Aldwych, responded to this review

Dear Selom D Thank you for writing following your birthday celebrations at One Aldwych. It is a pleasure to read your review and your comments on our team and service are greatly appreciated. We do hope that we will welcome you back soon and thank you again for your recommendation. Yours sincerely Kostas Sfaltos General Manager More 

Rugby, United Kingdom
Top Contributor
80 reviews 80 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What can I say to describe the One Aldwych - Perfection! From the moment we stepped out of the Taxi, to the minute we left, the staff were outstanding, the hotel was wonderful, and everything about it was just the best. It deserves it's 5 stars, and more. We went to the One Aldwych for my husband's birthday and the... More 

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KostasSfaltos, General Manager at One Aldwych, responded to this review

Dear Sharon M Thank you for your fantastic review following your birthday celebrations at One Aldwych. I am delighted that you and your husband so enjoyed your time with us and I know our team will be thrilled to read your wonderful feedback. Thank you for coming to stay for your special visit and we hope very much to see... More 

Cobh Co Cork Ireland
Top Contributor
64 reviews 64 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Simple as the title says. I was planning to propose to my girlfriend of 6 years and kept looking for the perfect hotel on trip advisor. Couldn't take m eyes off this and was treated with so much care by Mafalda when I emailed and booked telling the hotel what I was planning. We arrived the 16th January and were... More 

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KostasSfaltos, General Manager at One Aldwych, responded to this review

Dear SMinihane Thank you for your heartfelt review following your recent visit to One Aldwych. We are sincerely thrilled and delighted to read your very generous feedback. It is wonderful to know that our team helped to make your special stay even more memorable and thank you for mentioning so many aspects of your time with us. Congratulations from us... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

We had a fantastic afternoon in the lobby bar. Great atmosphere, delicious cocktails and friendly and attentive staff with manager Indre. We did not book the Afternoon tea, but saw it and it looked amazing. We will be back to try it!!!!

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KostasSfaltos, General Manager at One Aldwych, responded to this review

Dear KerstinXX Thank you for your positive feedback following your visit to the Lobby Bar at One Aldwych. We are pleased to hear that you had a fantastic time and we would be delighted to welcome you back for Afternoon Tea soon. Yours sincerely Kostas Sfaltos General Manager More 

Guildford, United Kingdom
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Dined at Spring in Somerset House and stayed here after. A fabulous hotel, exceptionally comfortable bed, decent sized room. Bath shower room was ok, shower not the best. Staff generally very good, attentive and helpful. I did find it odd that in a bar of such elegance we were sitting next to groups eating chips and ketchup whilst we were... More 

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KostasSfaltos, General Manager at One Aldwych, responded to this review

Dear Annix2013 Thank you for taking the time to write, I am pleased to read your many positive comments. I do wish to apologise for our shortfalls in service during breakfast. This is certainly not the norm and I will address your feedback with the team. We are pleased to know that you would plan a return visit and do... More 

Senior Contributor
38 reviews 38 reviews
25 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 1 week ago

this hotel is well located and the staff great but something was missing terms of greatness. For a leading hotel I was expecting a more polished hotel but it was simple average. The pool and gym felt very much like a local gym especially compared to the standard of rival hotels in London. The rooms are small, we had a... More 

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KostasSfaltos, General Manager at One Aldwych, responded to this review

Dear markandnige Thank you for your feedback following your recent stay. I am sorry that we did not quite meet your expectations, but appreciate your positive comments regarding our famous Lobby Bar. I realise that there are many choices of hotel in London and it would be a pleasure to welcome you again if the occasion suited. Yours sincerely Kostas... More 

Hong Kong, China
1 review
5 of 5 stars Reviewed 1 week ago

I've been coming here every quarter for the past 2 years. This hotel is perfect for what I do in London: work and the occasional West End musical. The hotel is about 5-10 minutes walk from most theaters and 20 minute from my office. Great service and not to mention a perfect breakfast (it matters a lot when you've been... More 

Was this review helpful? Yes
KostasSfaltos, General Manager at One Aldwych, responded to this review

Dear tchenatmit Thank you for your review of One Aldwych. We are delighted to welcome you for your regular visits and appreciate your positive feedback. One Aldwych is an independent hotel, however as we are a member of the Leading Hotels of the World, you can accrue points and benefits from your stays by being part of their Leader’s Club.... More 

Washington DC
Contributor
12 reviews 12 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff and service at One Aldwych are outstanding. You are welcomed from the very first approach to the front door and the staff are attentive without hovering at your every move. Having your name remembered and being greeted shows caring by the staff. Whatever I needed to make my stay more comfortable and productive was provided and always with... More 

Was this review helpful? Yes
KostasSfaltos, General Manager at One Aldwych, responded to this review

Dear PAI_DC It is a pleasure to read your review of One Aldwych following your recent visit. Thank you for all your great feedback regarding our team and for your mentions of our location and facilities. We look forward to welcoming you on your next visit to London and thank you again for taking the time to write. Yours sincerely... More 

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Additional Information about One Aldwych

Address: 1 Aldwych, London WC2B 4BZ, England
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — One Aldwych 5*
Number of rooms: 105
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Also Known As:
1 Aldwych
One Aldwych Hotel London
One Aldwych London, England
Hotel Style:
#14 Spa Hotel in London
#18 Business Hotel in London
#28 Family Hotel in London
#37 Luxury Hotel in London
#49 Romantic Hotel in London

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