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Brown's Hotel

5.0 of 5 33 Albemarle Street | Mayfair, London W1S 4BP, England
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Certificate of Excellence 2014
Brown's Hotel
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Brown's Hotel
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640 reviews from our community

Traveler rating
    457
    128
    31
    17
    7
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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cheltenham
Top Contributor
61 reviews 61 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just about everything about this hotel was excellent+, but especially the staff, who must see thousands of people but nevertheless make you feel as if you belong there. And are extraordinarily helpful. Lovely room, plenty of space - just have to be careful on the front that the offices opposite don't see into your room as you can observe theirs....... More 

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New York City, New York
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

I had the pleasure of spending just one night here with my brother in early December. We had a massive upgrade to one of the suites, which provided ample room for the two of us to get some separate space! The bathrooms were the best part. Heated towel racks, twin sinks, a full soaking tub and a steam shower. Incredible... More 

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StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

A pleasure to welcome you and your brother and I am very pleased to read you highly recommend Brown's and all it has to offer. It sounds like you thoroughly enjoyed your stay and so I do hope we shall welcome you again soon - this time to try our Traditional Afternoon Tea. More 

Barcelona, Spain
1 review
5 of 5 stars Reviewed 1 week ago

Only stayed 2 days but Browns will stay with us as a highly recommended hotel. Remarkably friendly staff, excellent accomodation, wonderful location, it really couldn't have been better. Son Pat was trapped in his bathroom for an hour when the door handle failed. He managed to extricate himself like the Apollo 13 astronauts and frankly it couldn't have been funnier.... More 

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StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

It is lovely to read you highly recommend us as being a friendly comfortable hotel in a wonderful location, and that you experienced some adventures during your stay! Do let us know when next returning to Brown's and we shall make sure the doors are unlocked for Pat's arrival! More 

Swindon, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

An amazingly friendly hotel. Staff couldn't be too helpful. A surprise birthday cake too! Beautifully decorated for Christmas and ofcourse in an incredible location for access to the sights of London. We wanted a special hotel but not one that was too pretentious and that's just what we got. Couldn't recommend it highly enough.

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StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

These are wonderful comments about the friendliness of our team and I do hope you felt welcomed. I am delighted you are a fan of our Globe-Trotter Christmas decorations and hope lots of Mayfair Christmas shopping was done. More 

Southend-on-sea, United Kingdom
Top Contributor
62 reviews 62 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for the weekend for a shopping and theatre going weekend. Arrived on Friday lunchtime and from the moment we approached the hotel we could not fault the fantastic service we were given by all the staff. They couldn't do enough for you but not in a pretencious way (which you can sometimes experience in luxury hotels). We had... More 

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StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

Your recent weekend sounded just lovely. I am very pleased that you received excellent service and that your room was to your liking. Do join us again for a Bloody Mary in our Donovan Bar soon. More 

York, United Kingdom
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked Afternoon Tea for my wife's 65th birthday, and mentioned this when booking. We were not disappointed - from the friendly reception (though we were more than half an hour early!) to the friendly and efficient service and the quality of the food. The 'extra mile' was that my wife has many food intolerances, so was unable to eat... More 

Was this review helpful? Yes 1
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

Thank you for rewarding us with such wonderful compliments from your special occasion. I am delighted that your wife's birthday celebration was enjoyed and that we could surprise you with suitable sweet treats! I do hope to welcome you again soon. More 

Budleigh Salterton, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

As a member of the leading hotels of the world programme we had clocked up our Free Night stay. Neither the ritz or landmark could supply a room! So Browns it was. Our welcome was very friendly and our allocated room excellent. The location of the hotel was great with lots of bars, pubs & restaurants in walking distance. We... More 

Was this review helpful? Yes 1
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

I am pleased to read you enjoyed your evening at Brown's Hotel. We certainly are well located in the heart of Mayfair, and glad that you explored the area as well as experiencing both our bar and HIX Mayfair for breakfast. Your thanks shall be shared with the team and we look forward to welcoming you again when next in... More 

Senior Contributor
33 reviews 33 reviews
22 hotel reviews
96 helpful votes 96 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

New to Browns and was looking forward to experiencing one of londons best 5 star hotels. Sadly for me it came nowhere close to our favourites of the firmdale group, savoy, W and the Corinthia. We checked in early as had spa treatments booked so the rooms were not ready. Not a huge problem but no real assistance in getting... More 

Was this review helpful? Yes 1
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

I am very sorry to read of your disappointing first experience at Brown's - this does not at all reflect the typical feedback we receive from our guests as we are so often commended on being that 'home from home', and take pride in exceeding expectations. I would be pleased to discuss with you personally if you would be kind... More 

Corby, United Kingdom
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My hubby booked this as a surprise valentines evening, ate in the restaurant was lovely & the bar was excellent food selection of cocktails & whisky. Well worth the money as it is quite costly but you definitely get what you pay for, great service, good food & drink & if you are very lucky you might see someone famous!... More 

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StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

Lovely to read that you enjoyed your Valentine's evening at Brown's. Thank you for your particular praise of both restaurant and bar, and that you had a chance to indulge in our cocktails! Hope you will join us Brown's Hotel again in the future. More 

Coventry, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

As a businessman I have to travel quite a lot back and forth to London and this time I had the opportunity to stay in this hotel. I can say that it has been a good stay from start to finish albeit a very short one. Unfortunately I only had the chance to have breakfast which was really good, with... More 

Was this review helpful? Yes
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

Thank you for your positive review and your recommendation as a top London hotel. I am glad you got to experience breakfast, but hope to welcome you again for longer, to try our Donovan Bar for exquisite cocktails or The English Tea Room for Afternoon Tea. More 

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Additional Information about Brown's Hotel

Address: 33 Albemarle Street | Mayfair, London W1S 4BP, England
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Brown's Hotel 5*
Number of rooms: 117
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Also Known As:
Browns Hotel London
Brown's Hotel London, England
Hotel Style:
#15 Spa Hotel in London
#37 Family Hotel in London
#40 Luxury Hotel in London
#45 Romantic Hotel in London
#77 Business Hotel in London

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