It is a wonderful hotel, rich with history and character. The staff are very friendly and professional. The bedroom is small for the price but you basically pay for all of the services on offer and the name of where you are staying. The facilities are perfect, the restaurant is of the best standard and the decor is classy -... More

Excellent service, very nice rooms, fantastic kids amenities in the room (baby products and equipment as well as lovely toys) and extremely friendly staff who made our stay truly special. We had dinner at the Albemarle Restaurant each night with the kids. The food was delicious and again the service was very friendly especially with the children as well. The... More

We stayed here for two nights this week (admittedly on a significantly discounted rate!) and came away very impressed with the whole experience. The location is very convenient for the West En, and easily accessed from Green Park tube station. The building interior is wonderful, although we did not make use of most of the facilities due to other arrangements.... More

Having visited Browns for Afternoon tea for a family member’s birthday I had to come on here to write a review. I have visited several Hotels in London for afternoon tea and Browns is now by far my favorite. The staff was extremely friendly and attentive, the food, which included finger sandwiches, scones and cakes, was delicious and constantly replenished... More

My wife and I stayed here on our first night of our honeymoon. The staff from checking to concierge were great. Donovan's cocktail bar is a must, try the signature martini. However the room a 'executive king size' was poor. The room had no view, was next to an air conditioning duct and was so dimly lit you couldn't see... More

A very relaxing couple of hours drinking as much tea as we wanted and eating as much as we wished of delicious finger sandwiches, melt in the mouth scones with jam and cream and a delectable assortment of cakes. Our waiter Saliya looked after us very well. Afterwards, whilst admiring the floor tiles, we met Darren the hotel's engineer who... More

When I arrived, I had a fantastic welcome by the friendly doormen. The service in the tea room was excellent. My room was great! All the staff made me feel like I was at home. Looking forward to my next stay.

We arrived exceptionally exhausted - and we were told our room was still occupied...but was offered an upgrade for a little more money..which was SO worth it. Very large, quiet room, no view, but very comfortable bed and tremendous bathroom. The staff warmed up to us after a few days. Loved Mustafa, the evening concierge and Rita at the Front... More

This hotel is lovely but not perfect by any means. My daughter and I stayed 3 nights. Our room was on the small side but very comfortable and clean. Highlights - the central location, the ambiance, Afternoon tea, and breakfast in the restaurant. Downsides - It took a little while for the staff to get to know us as we... More