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Brown's Hotel

#44 of 1,052 Hotels in London
Certificate of Excellence
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33 Albemarle Street | Mayfair, London W1S 4BP, England
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771 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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California
Level Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed yesterday NEW

We experienced some of the best service we have had, _ever_, at Brown's. The genuinely friendly, kind, and competent staff made us feel welcome, and really went out of their way to make sure that we were comfortable and had any help that we needed. Just a few examples of the non-standard, beyond-the-call-of-duty service we received: 1. Massive help receiving... More 

Was this review helpful? Yes
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We absolutely appreciate this wonderful hotel. We do, however, find it a bit unusual that having shown such loyalty to the Rocce Forte brand, we do not seem to be shown any real recognition in return. Who else from Australia has stayed at Browns, Balmoral, Verdura and Hotel de Rome?

Review collected in partnership with this hotel

Was this review helpful? Yes
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Organised birthday trip for my partner which included afternoon tea at the English tea rooms at Browns. Did a bit of research and it was widely acclaimed in the telegraph afternoon teas review so thought we'd give it a go. You need to book in advance as this is a bucket list the of visit, also don't be put off... More 

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Hong Kong, China
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Browns hotel is for sure one of my favorite hotels. The service is fantastic. As soon as I entered the room there were gingerbread cookies and hot milk at the side of my bed. Everyone there was very helpful and kind. The hotel is built and a great location close to lots of landmarks.

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Derby, United Kingdom
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Well I have to say I was pleasantly surprised with my recent stay here I've known of Browns for many years and have always avoided staying but got stuck due to the availability of other hotels What a really nice hotel, feels a bit like a boutique as opposed to part of a chain was also really pleased to find... More 

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New York City, New York
Level Contributor
87 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Brown's Hotel is a favourite in London for location (convenient to tube, Fortnum and Mason and restaurants), service (classic and just the kind I like without being over the top) and I enjoy the 24 hour fitness gym (some hotels have huge gyms that are not open when one needs them to be or that are pushy with time-wasting -... More 

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StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

It is a pleasure to read Brown's Hotel is once of your favourites for location, service and fitness facilities. These are all important aspects of the Rocco Forte experience so thank you for sharing your feedback. I very much hope I can welcome you and your family back to Brown's soon. More 

Dayton, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our visit to London. The Brown's Hotel was so welcoming. We have stayed in London before, but The Brown's Hotel was the best. The room was so comfortable. The hotel is newly remodeled and the attention to detail is so very thoughtful. We were warmly greeted by George upon arrival with a handshake. And he was always... More 

Was this review helpful? Yes
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

Thank you for your lovely review. I am delighted to read you felt staying at Brown's has been your best London hotel experience and that you were made to feel so welcome. I will share your kind words with my team, and I look forward to welcoming you and your family once more, when next in London. More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I was staying at this hotel for a Louis Vuitton advent in new Bond Street it was a 2min walk. This hotel is so central you can walk to everything. I just loved this hotel I have stayed many times in London but this is the best hotel the staff are so so helpful and friendly they go out of... More 

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StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

We are extremely proud of our central location in the heart of Mayfair, and I am pleased it was so convenient for your trips to New Bond Street. Thank you and your family for staying with us, and we look forward to your next visit. More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

Had a wonder four-day stay combining business and pleasure. Everything was top notch for business and very welcoming for my family. Thank you to everyone we encountered at Brown's. We will be back...!

Review collected in partnership with this hotel

Was this review helpful? Yes
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

I am delighted to read you and your family felt welcomed and experienced a seamless business trip. Thank you for your kind words and I look forward to your next visit to London. More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Upon arrival we received a warm welcome directing us to the very glamorous English Tea Room. We were shown to our table and sandwiches and pastries were brought out with a our selected tea - most delicious gluten free food including scones - great way to spend the afternoon :)

Was this review helpful? Yes
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

Thank you for your lovely review regarding your afternoon tea experience in The English Tea Room. I am pleased you found it to be delicious and hope you will spend the afternoon with us again very soon. More 

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Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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