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Brown's Hotel

5.0 of 5 33 Albemarle Street | Mayfair, London W1S 4BP, England
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Certificate of Excellence 2014
Brown's Hotel
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Brown's Hotel
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664 reviews from our community

Traveler rating
    477
    130
    33
    17
    7
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131
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cardiff, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed yesterday NEW

First time for afternoon at Browns. The service was impeccable ;The waitresses courteous and attentive. Sandwiches were served and were moist and tasty. We had a second plate! The scones were brought to he table , fresh and warm and the strawberry jam was as good as home made. Cakes however were disappointing. We asked for the 'truffle ?' cake... More 

Was this review helpful? Yes
Southampton, United Kingdom
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A superb experience from the moment we were greeted by the doorman 'til the moment we left. All the staff young and old present as courteous, professional with even the youngest displaying a level of confidence rarely seen. If I have any criticism at all it would be to provide Nespresso machines or similar in the rooms, coffee sachets do... More 

Was this review helpful? Yes
San Antonio, Texas
Contributor
15 reviews 15 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our family of five enjoyed a wonderful stay at Brown's Hotel over Christmas and New Year's 2014. We had two deluxe rooms next door to each other. The children were so spoiled! Cookies and milk everyday. Over Christmas the hotel delivered embroidered stockings filled with goodies for each child. Adults also enjoyed the gorgeous, comfortable room (everything recently renovated.) We... More 

Was this review helpful? Yes 1
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

I am truly delighted you and your family enjoyed a wonderful Christmas and New Year while at Brown's. I am pleased the children enjoyed their Christmas gifts, and that concierge could help with festive family plans. Thank you for visiting us at a special time of year and I look forward to the next visit. More 

Island of Malta, Malta
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We often travel to London, yet this was our very first time at the Rocco Forte Brown's Hotel. This place could not fault in any way, thanks to its brilliant position, its "British-Italian" atmosphere and moreover thanks to its well trained, professional, courteous and always smiling staff. Our overall experience at the Brown's hotel made our last trip to London... More 

Was this review helpful? Yes 2
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

Thank you for your special review. I am very pleased to read that your first experience of Rocco Forte & Brown's Hotel was an extremely positive one and that you cannot fault your recent stay with us. I shall share this news with the team and am delighted that I can welcome you from Malta again soon. More 

London, England, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The most amazing afternoon tea experience with champagne. Beautifully prepared finger sandwiches, mini pastries , hot scones and cream cakes. The cake stand will be filled up as much as you like however , you can just about finish one stand. A huge choice of teas. As it was around xmas we were also given xmas cake to finish. Small... More 

Was this review helpful? Yes 3
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

How wonderful to read that you had the most amazing afternoon tea experience and that the offering, the tea selection and the service were to your liking. I hope that I can welcome you again soon to The English Tea room. More 

Senior Contributor
44 reviews 44 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Browns again met and exceeded expectations during my three day business stay. Hix was excellent for business breakfasts and Donovans great for the end of day drinks (although needs a little more life - maybe the music or the lighting??). The spa massage helped a weary executive. Well done.

Was this review helpful? Yes 3
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

Thank you for your excellent feedback from your most recent time at Brown's. You seem familiar with our offering and I am very glad that your business stay went over and above your expectations. Your feedback is much appreciated and will be shared with the team. More 

Brighton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned from staying at Browns Hotel in Mayfair on a sales conference, the standard of service was more than 5 star from the doorman to the reception. Nothing was too much trouble and the rooms are all amazingly comfortable. If you want to spoil yourself and have a trouble free stay then i would highly recommend Browns. This... More 

Was this review helpful? Yes 2
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

Excellent to read that you have fallen further in love with Brown's Hotel and all it has to offer. I am thrilled you felt the standard of service exceeded five star expectations and that you were comfortable from arrival to check out. Please do visit us again - I look forward to welcoming you. More 

Dublin, Ireland
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in Browns for 3 days this week and i couldn't fault it. The rooms are large and spacious and bathrooms are stocked with REN skincare products. The bathrobes and huge and fluffy and beds are really inviting and cozy. One pet hate is my Double Bed was actually Two Singles pushed together - i'd expect more from a... More 

Was this review helpful? Yes 1
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

I am delighted to experienced a luxury stay at Brown's and that you highly recommend the hotel for its service, decor and location. I am also pleased to read you enjoyed HIX Mayfair during your visit. Wonderful to welcome you and I do hope you will return again in soon. More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed during Valentines Day and this place is amazing, simply amazing, great food, lovely staff, especially Natalie. and I loved the afternoon tea what a delight. All I can say was we really enjoyed our stay. Hope to Come back soon

Was this review helpful? Yes 2
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

Thank you for a lovely review from last year's visit - I am so pleased you still want to share your comments from February so I feel we must have made quite an impression. We hope to welcome you again this year. More 

Rotherham
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for the weekend for a shopping and theatre break arriving Friday lunch time and from the moment we entered this wonderful Boutique Hotel could not fault the excellent and very personal service shown by all the staff we encountered. Donovans Bar was buzzing with a very dedicated bar team mixing up some excellent cocktails - Gin Daisy being... More 

Was this review helpful? Yes 2
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review

Well thank you for such wonderful comments on your recent shopping and theatre stay. A pleasure to welcome you and I am very pleased to read that everything about Brown's was to your liking and that you consider us a 'gem'! You must return to experience in our new and improved English Tea Room. I look forward to welcoming you... More 

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Additional Information about Brown's Hotel

Address: 33 Albemarle Street | Mayfair, London W1S 4BP, England
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Brown's Hotel 5*
Number of rooms: 117
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Also Known As:
Browns Hotel London
Brown's Hotel London, England
Hotel Style:
#15 Spa Hotel in London
#34 Family Hotel in London
#42 Luxury Hotel in London
#45 Romantic Hotel in London
#54 Business Hotel in London

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