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Sanderson London Hotel

5.0 of 5 50 Berners Street, London W1T 3NG, England
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Certificate of Excellence 2014
Sanderson London Hotel
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Sanderson London Hotel
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926 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sanderson London Hotel
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London
Top Contributor
51 reviews 51 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 21, 2010

The Sanderson Hotel in London is part of the Morgans Group of hotels and is another Philippe Starck designed hotel. My wife and I were staying in a deluxe room for our 6 yr wedding annniversary. The room was not ready on arrival so the guy on reception took my luggage. I had to speak to the concierge to arrange... More 

Was this review helpful? Yes
MarcelaAlmeida, Guest Relations Manager at Sanderson London Hotel, responded to this review

Many congratulations on your 6th wedding anniversary, we’re delighted that you chose Sanderson to celebrate the event and that we exceeded expectations. We’re always thrilled to welcome guests on such special occasions and thank you so much for taking the time to write such a wonderful review. It’s always disappointing if anyone is not more considerate to the relaxation and... More 

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San Francisco, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 20, 2010 via mobile

The modernist icon, usually reserved for celebrities, will gladly attend to you, at a price. The rooms are a bit too clever and not as practical (don't even try to find a work desk; if you have to use a laptop for work, you're clearly too square for this place). The service and the common areas are exceptional, and the... More 

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MarcelaAlmeida, Guest Relations Manager at Sanderson London Hotel, responded to this review

Hi Barnaby, thank you so much for the great comments on service and location in particular. We are truly delighted you enjoyed the hotel and look forward to welcoming you back. Please let me know next time you book with us as I would be happy to be of any help, particularly if you have any specific requirements on room... More 

Contributor
20 reviews 20 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 11, 2010

I am lately in London a lot for business and this must be the most user unfriendly hotel to date. The staff are all wannabe models with a pretentious air surrounding them and cant get a decent nights sleep as the aircon (which doesnt turn off) makes a dreadful noise. I have tosay that even the bed was offputting, its... More 

Was this review helpful? Yes 1
MarcelaAlmeida, Guest Relations Manager at Sanderson London Hotel, responded to this review

Thank you for your feedback and our sincere apologies for the disturbance to your comfort due to any air-conditioning issue, I am sorry if we were not aware during your stay as we should have immediately investigated. Our ethos and core values are important to us, it is always our intention to welcome every guest as if into our own... More 

Paris, France
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 8, 2010

The hotel is very expensive, yet underwhelming in style and service. The room is completely white, the bed not very comfortable, and not even an arm-chair... Not worth it

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MarcelaAlmeida, Guest Relations Manager at Sanderson London Hotel, responded to this review

I am very sorry to hear you did not enjoy your stay. We do understand that the design of the hotel is not to everyone's individual preference, however there is no excuse for any less than gracious or attentive service at any time. We have new mattresses in place and I do hope you will give us another chance -... More 

Dublin, Ireland
1 review
5 of 5 stars Reviewed October 26, 2010

The Sanderson is an amazingly stylish hotel but also doesn't take itself too seriously. The staff are extraordinarily skilled, friendly and down to earth. Style is fab, spa is fab particularly the individual curtained off couches, the food is phenomonal, great atmosphere. It is high end, nobody there looks like the recession has touched them and in many ways this... More 

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MarcelaAlmeida, Guest Relations Manager at Sanderson London Hotel, responded to this review

WOW! Thank you for such an amazing review! It’s so lovely to hear you enjoyed your stay with us and particularly our spa. Whether you decide to book at Sanderson or our sister hotel in London, St Martins Lane, please contact me when you have made your reservation and I will be more than happy to oversee your stay.. More 

yvette.randquist@victoriakliniken.com
Contributor
13 reviews 13 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 25, 2010

The girls loved the design it was a good location for shopping and we had a wonderful time. The concierige were absolutely terrific and helpful :-) Will go back with my husband can recommend this hotel... Only downside was the breakfast buffé wich was expensive and not anything special...

Was this review helpful? Yes
MarcelaAlmeida, Guest Relations Manager at Sanderson London Hotel, responded to this review

Yvette, thank you so much for such a lovely review and great comments about our staff and design, it really does make our spirits soar and it is wonderful to know that you will be recommending Sanderson. Apologies if the breakfast buffet did not match the enjoyment of other elements and we will be reviewing. We very much look forward... More 

Leeds, United Kingdom
1 review
2 of 5 stars Reviewed October 24, 2010

I just wanted to treat myself while I was on business trip to stay in a fancy hotel. Ok, I know that London is a very expensive capital, I have to come here almost every month but I would never go back to the hotel. When you pay such a high price you would expect an outstanding service. Nothing of... More 

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MarcelaAlmeida, Guest Relations Manager at Sanderson London Hotel, responded to this review

It is very sad to read that your experience with us was so disappointing that you feel unable to return. We take any service failure very seriously and it is unacceptable if we did not display our core values or ethos to ensure a more attentive and gracious service in all areas. As a regular guest to London, I hope... More 

Surrey
1 review
3 of 5 stars Reviewed September 27, 2010

My husband arranged a night at the Sanderson for my birthday. The room was cool and trendy, but when you are paying nearly £400 a night, we were disappointed we had to pay £7.00 for a cup of tea and an extra £50 for a cooked breakfast! We ate in the evening and again the food was not worth the... More 

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MarcelaAlmeida, Guest Relations Manager at Sanderson London Hotel, responded to this review

Please accept our most sincere apologies that your special day fell below expectations. We have taken the opportunity to write to you separately to address the areas concerned as we do take such feedback very seriously. I sincerely hope you will also allow us the opportunity to redeem ourselves by returning in the future and please contact me direct at... More 

Hertfordshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2010

Wow! From check-in I knew straight away this was going to be a wonderful stay! We were provided with champagne on arrival which was such a lovely touch. The Staff member who checked us in made us feel so welcome and special. All Reception staff were like this with all guests - lovely to see. Some people harp on about... More 

Was this review helpful? Yes
CarolineEvans, Guest Relations Manager at Sanderson London Hotel, responded to this review

And we cannot wait to welcome you back!! So thrilled you enjoyed your time with us and thank you for the great comments regarding our staff, always lovely to hear. When you return you must try our Malaysian restaurant, Suka and drop by the Long Bar for a drink. Please don’t hesitate to contact me before your next visit and... More 

manchester, uk
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 5, 2010

I recently stayed at the Sanderson for a work conference and was impressed with all aspects of the hotel. The hotel offers minimalist design inspired rooms which are very spacious and comfortable. I Had the best sleep in a while and considering the central location just off leicester square I experienced a very peaceful nights sleep. The staff are friendly... More 

Was this review helpful? Yes
CarolineEvans, Guest Relations Manager at Sanderson London Hotel, responded to this review

Thank you for the wonderful comments about the hotel, it’s always a pleasure to read such positive feedback and it really does make our spirits soar! Please contact me directly when you return to London so that I may oversee your next stay. More 

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Additional Information about Sanderson London Hotel

Address: 50 Berners Street, London W1T 3NG, England
Phone Number:
Location: United Kingdom > England > London > Fitzrovia
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sanderson London Hotel 5*
Number of rooms: 150
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Also Known As:
London Sanderson Hotel
Sanderson London Hotel England
Hotel Style:
#25 Spa Hotel in London
#61 Romantic Hotel in London
#61 Business Hotel in London
#68 Luxury Hotel in London
#105 Family Hotel in London

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Fitzrovia
This sophisticated and sociable slice of Central London is a shopper’s paradise, offering the latest fashions, gadgets, and souvenirs. Fitzrovia is conveniently located between the major retail thoroughfares of Regent Street to the west and Tottenham Court Road to the east, with a handful of well connected Tube stations dotted around the area for easy transport. This neighborhood is a favorite among foodies as well, with an impressive number of quality restaurants, pubs, cafes and food shops vying for your patronage – especially along Charlotte Street and near Goodge Street Station.
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