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Four Seasons Hotel London at Park Lane

#25 of 1,060 Hotels in London
Certificate of Excellence
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Hamilton Place | Park Lane, London W1J 7DR, England
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Four Seasons Hotel London at Park Lane
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Four Seasons Hotel London at Park Lane
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561 reviews from our community

Traveler rating
    462
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    22
    7
    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Contributor
16 reviews 16 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Since entry to this hotel you will engoy the design of the lobby and reception method . The rooms are decorated superbly . Room service is very excellent and wonderful coffee shop with a pretty easy list . Exterior terrace is wonderful lets you see the Park Lane area and enjoy the colostrum of hydepark from a beautiful angle.

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Riyadh, Saudi Arabia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Excellent hotel services Staff of this hotel is very polite, helpful and with the permanent smile This hotel rooms are excellent and clean their furniture Fast and good room service The hotel's restaurants more than wonderful The location of this fabulous hotel which is close to tourist attractions as Hyde Park

Was this review helpful? Yes 1
Lutterworth, United Kingdom
Contributor
20 reviews 20 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Four Seasons for one night in February, our expectations were high due to the wonderful experience we had during our last stay. Unfortunatly we had to change our room due to it smelling of stale smoke. The most dissapointing factor was that we had to request the room change rather than the staff taking the lead.... More 

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Been here a couple of times now when in the area and have never ventured further than the bar, but what bar. The service is really friendly and attentive without being intrusive. It is certainly in my top 5 for best martinis in London and always a seemingly endless supply of slightly addictive nibbles. While the surroundings are lovely I... More 

Was this review helpful? Yes 1
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Feeling very angry at the service we received tonight, just had a lovely dinner at the four seasons with two others, had a little bit too drink and thought about staying the night. Asked a Veronica [--], deputy desk manager, who blatantly told my colleague and I they were full. We realised she wasn't being honest, and sent another colleague... More 

Was this review helpful? Yes 6
FourSeasonsLondon, Hotel Manager at Four Seasons Hotel London at Park Lane, responded to this review

Dear Mauzzy77, Thank you for taking the time to leave a review of your recent experience with us. It concerns me to read this and I apologise for the disappointment you feel following your experience with us. We take all feedback extremely seriously so I would very much like to speak with you further about this if you are able... More 

santa barbara ca
Top Contributor
50 reviews 50 reviews
30 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great FOUR SEASONS with great service in every department. Room service 5 stars, check in 5 stars, concierge 5 stars. Only place I would stay in London! There is a professional air about in the whole place. The gym is magnificent with views of all the great buildings in London. St. Pauls, the Barbican, Houses of Parliament,... More 

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FourSeasonsLondon, Hotel Manager at Four Seasons Hotel London at Park Lane, responded to this review

Dear peternoone, Thank you for taking the time to post your review on your recent stay with us. It delights me to read your kind words about our hotel and staff, and we will ensure your feed back is passed on to the team. We look forward to welcoming you back soon. Regards, Annabel Shaw More 

Woking, United Kingdom
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have visited the hotel on several occasions and have always been impressed by my experience. I attended the hotel recently for a business conference. From the moment of my arrival the calibre of staff and the hotel's customer-centric ethic was obvious. I was not just told where my event was being held I was escorted. The attitudes and behaviours... More 

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El Gouna, Egypt
2 reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel was recently reviewed in the Time Out magazine and the article concerned refered to Afternoon tea. However, aside from the traditional english and vegetarian option, they now include an Italian version. now my wife is Italain and as it was her brithday i decided to give it a try. Previously we have used other high end hotels for... More 

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Douglas, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were celebrating our wedding anniversary and were very kindly upgraded on our room to a suite and complimentary bottle of champagne. The service and quality of the hotel is excellent and means we return to stay when we are in London. Every member of staff was excellent.

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Charlottesville, Virginia
Top Contributor
66 reviews 66 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Impressive hotel near Hyde Park. I arrived early after an overnight flight from the US and surprisingly did not have to wait long for my room. The room and, in fact, all of the spaces at the hotel are beautifully furnished and immaculate. Service was superb! I was very impressed with the quality of the materials and furnishing in the... More 

Was this review helpful? Yes 3
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