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The Dorchester

5.0 of 5 53 Park Lane | Mayfair, London W1K 1QA, England
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The Dorchester
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The Dorchester
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929 reviews from our community

Traveler rating
    694
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    57
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    14
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for The Dorchester
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Great Yarmouth
Top Contributor
57 reviews 57 reviews
34 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed December 27, 2011

I spent 2 nights here for my 40th and it was fantastic. Staff are all really lovely, the suite we had was excellent, on the 8th Floor, so a real treat, where all the extra special suites are. We only ate breakfast here, as we were always busy in the evening, we also had Christmas lunch on The Orient Express,... More

Was this review helpful? Yes
PromenadeDorchester, Manager at The Dorchester, responded to this review

Dear Guest, It is wonderful to read that we were able to play a part in your special birthday treat. I will certainly pass on your lovely comments to the rest of the team, thank you for taking the time to share your experience with us. I am very happy to hear that you plan to return to The Dorchester,... More

Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2011

What a fantastic time we had staying at the Dorchester for our honeymoon earlier this week. The staff went out of their way to make the stay really special for us. The hotel is stunning and our breakfast in the Grill was just perfect.I really can't wait to stay here again next time we come to London.

Was this review helpful? Yes 1
PromenadeDorchester, Manager at The Dorchester, responded to this review

Dear Guest, I am absolutely delighted to learn you enjoyed your stay at The Dorchester, celebrating such an exciting an occasion. I will be sure to pass along your kind comments to the rest of the team who will be thrilled to hear about your pleasant experience. We look forward to welcoming you back to London again in the future.... More

Hustai National Park, Mongolia
Top Contributor
63 reviews 63 reviews
20 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed December 21, 2011

Of course the Dorchester offers a magnificent experience (at a price)! From start to finish, the real stars of the whole thing were the fantastically well trained and friendly staff. Management must be very proud of the sunny outlook and professionalism of the Dorchester team. If being picky I would say that the hotel itself - the rooms especially -... More

Was this review helpful? Yes 1
PromenadeDorchester, Manager at The Dorchester, responded to this review

Dear Guest, I am very pleased to note that you enjoyed your stay at The Dorchester. Thank you for taking the time and trouble to share your valuable comments as it is feedback such as this, which helps us to continually strive for service excellence. Rest assured I have since shared your kind words with team and management who were... More

Rio de Janeiro
Top Contributor
60 reviews 60 reviews
17 hotel reviews
76 helpful votes 76 helpful votes
1 of 5 stars Reviewed December 21, 2011

It is so sad when you visit an old rich, aristocratic friend who is now struggling to keep the air of class and dignity. The Hotel is packed with Russians and Middle eastern and is for those kind of new money bearers that the staff is focused to render their services. That explains why everything is over offered and over... More

Was this review helpful? Yes 19
PromenadeDorchester, Manager at The Dorchester, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback regarding your stay at The Dorchester. I was most concerned to learn of your disappointing experience during your stay with us and I would very much appreciate to further discuss with you the details of your feedback. I would be most grateful if would kindly please provide... More

United Kingdom
Top Contributor
70 reviews 70 reviews
29 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed December 18, 2011

Our stay at this hotel was the start of a wonderful holiday in London and then travelling on the Orient Express to Venice. For pure luxury this was our hotel of choice and it exceeded all our expectations. We booked a superior room which was quite large and had all the comforts we could of hoped for. The linen and... More

Was this review helpful? Yes 2
thedorchester, Manager at The Dorchester, responded to this review

Dear Guest, Thank you for taking the time to share your positive review of The Dorchester. I am delighted to hear that you enjoyed your stay, particularly, The Bar at The Dorchester. I will be sure to pass your kind comments along to the rest of the team. I do hope that you enjoyed the rest of your holiday in... More

Manchester
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed December 14, 2011

This was our second 2 night stay at this fabulous hotel and as i had previously omitted to write a review i thought it was only fair that i did so on this occasion. The hotel is perfectly situated to explore all the main areas of London , all the staff from the doormen , receptionist and cleaners all seem... More

Was this review helpful? Yes 1
thedorchester, Manager at The Dorchester, responded to this review

Dear Guest, I am very pleased to hear that you enjoyed your stay at The Dorchester; I will be sure to pass your kind comments on to the rest of the team, who will be thrilled to hear your compliments. I am happy that you were able to enjoy the behind the scenes tour on your last visit; it is... More

northumberland
Top Contributor
279 reviews 279 reviews
25 hotel reviews
535 helpful votes 535 helpful votes
5 of 5 stars Reviewed December 12, 2011

we really enjoyed our afternoon tea at the dorchester and found it a fantastic experience. we were made very welcome and the staff were extremely professional. our sandwiches and cakes were lovely and a great selection of teas etc. we had a drink in the bar while waiting for our table which was expensive but worth it just to feel... More

Was this review helpful? Yes 1
PromenadeDorchester, Manager at The Dorchester, responded to this review

Dear Guest, I am very pleased to note that you and your family enjoyed Afternoon Tea at The Dorchester. I very much appreciate that you have taken the time to share your experience. I will be certain to share your kind comments with the rest of the team as they certainly are passionate about their service. We look forward to... More

Los Angeles, California
Contributor
12 reviews 12 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 10, 2011

My husband and I have nothing but wonderful things to say about our afternoon tea at The Dorchester. We were visiting London for our honeymoon and I insisted that he take me to a tea and The Dorchester did not disappoint. The hotel itself is lovely to walk through; all of the staff were gracious, accommodating, and very nice; and... More

Was this review helpful? Yes 1
PromenadeDorchester, Manager at The Dorchester, responded to this review

Dear Guest, I am truly delighted to read your kind comments; thank you for taking the time to share your positive review. I hope that you and your husband enjoyed the rest of your honeymoon and London and we look forward to welcoming you back to The Dorchester in the future. Kind Regards, Renaud Gregoire Director of Food and Beverage... More

East Midlands
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 8, 2011

I booked afternoon tea at The Dorchester as a 90th birthday treat for my grandmother. The food, service, staff and whole experience was wonderful. My grandmother had a wonderful and memorable afternoon with the staff presenting her with a birthday cake and Happy Birthday being played on the piano. We were both made to feel special. The staff were attentive... More

Was this review helpful? Yes 2
PromenadeDorchester, Manager at The Dorchester, responded to this review

Dear Guest, I am delighted to hear you enjoyed Afternoon Tea at The Dorchester whilst celebrating such an exciting milestone and I am incredibly pleased that your experience lived up to your expectations. Thank you for taking the time to share your comments. Kind Regards, Renaud Gregoire Director of Food and Beverage The Dorchester, Dorchester Collection More

JERSEY
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 2, 2011

Had a Brilliant time at the hotel, really worth the money and also the restaurant Alain Duchassee was fantastic my best restaurant, great staff and not over bearing

Was this review helpful? Yes 1
thedorchester, Manager at The Dorchester, responded to this review

Dear Guest, I’m happy to read your comments about your stay at The Dorchester. I will be sure to pass your compliments along to the team in Alain Ducasse who will be very pleased to hear your feedback. We look forward to welcoming you back to The Dorchester in the future. Kind Regards, Kostas Sfaltos Executive Assistant Manager, Rooms The... More

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Additional Information about The Dorchester

Address: 53 Park Lane | Mayfair, London W1K 1QA, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Dorchester 5*
Number of rooms: 244
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Also Known As:
The Dorchester Hotel London
Dorchester Hotel London
Dorchester London
The Dorchester London, England

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