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All 1,073 London hotels

The Dorchester

5.0 of 5 Hotel   |   53 Park Lane | Mayfair, London W1K 1QA, England
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Ranked #45 of 1,073 hotels in London
A recent review
4 of 5 stars reviewed 2 days ago
Emmaral50 London, United Kingdom
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915 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Please note, we did not stay here we just had tea. Vintage tea to be exact. The experience was lovely we were looked after by Sham and May. I hope I have spelled their names correctly. They were lovely, helpful and looked after us well. We sampled the Paris, Dorchester blend and Earl Grey. It was three of us so... More

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Lincoln, United Kingdom
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Whilst in London we thought that lunch at the Dorchester seemed like a good idea, and it most certainly was. The Promenade restaurant is a lovely setting, having a relaxed atmosphere coupled with very attentive staff. All the courses were of high quality and served in a meticulous manner, the desserts being exceptional. There was a comprehensive choice of drinks/... More

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Grayshott, United Kingdom
Top Contributor
54 reviews 54 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Attending club functions in the Orchid room for many years past. Afternoon tea is very good, surroundings fabulous! The American bar obviously expensive but you have to do, the roomsw are great, not all of them that large but very comfortable.

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Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear grahan044, I thank you for your continued patronage and I am delighted to know that we have managed to meet your expectations consistently for a long time. I will make sure to share your kind words with the rest of the team here and I look forward to your next visit. Kind regards, Roland Fasel, General Manager and Regional... More

Contributor
14 reviews 14 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

My fabulous in laws cane to stay for a few days to celebrate their 60th wedding anniversary and were treated with great kindness and respect. The manager even remembered to ask if they enjoyed their evening at the phantom of the opera. Just attention to detail . Thank you

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Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Crazyjayne, Thank you for the wonderful comment. I am thrilled to see that your parents in law had a memorable stay with us, while celebrating such a special occasion. I look forward to welcome you back in the not too distant future. Kind regards, Roland Fasel, General Manager and Regional Director UK, The Dorchester, Dorchester Collection More

Plymouth
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I took my family to the Dorchester (my wife and two sons) and it far exceeded our expectations. I was concerned that we would be a little cramped in our room, but as they had upgraded is to a Mayfair suite there was no risk of that. The service was impeccable and the staff extra attentive to my children, although... More

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Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Matthew R, Thank you for reviewing your recent stay at The Dorchester. I was pleased to read how much you enjoyed your stay, and I am delighted that this was a return visit to The Dorchester. However, I was concerned when reading about the shortfall with the valet and turn down services and I do apologise for that. I... More

north Wales
Top Contributor
72 reviews 72 reviews
53 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in July for three days with our youngest daughter. Mix up on arrival led to an unnecessary wait, although we were given a complementary drink. Room was excellent couldn't find a fault. We ate breakfast in the bar area which although good was expensive. £34 each for my wife to have yogurt and fruit. We had breakfast in... More

Was this review helpful? Yes 1
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear pentrelegal, Thank you for sharing your recent experience at The Dorchester. I am pleased to hear you enjoyed your stay and particularly the rooms, the afternoon tea and the dinner at The Promenade as well as your China Tang dining experience. However, I am sorry to read about the delay during your check-in and I do appreciate your feedback... More

Winchester
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

What a brilliant experience I had at the Dorchester, the room was beautiful and the people were the most pleasant people I've had the honer of meeting, at dinner my waiter Marvin was amazing, he catered to my every need nothing was a hassle for him, (give this man a promotion) will be defiantly be visiting again.

Was this review helpful? Yes 1
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear John S, Thank you for the kind words, having you stay with us has been an absolute pleasure and I am delighted that your overall experience was to your complete satisfaction. It is also my pleasure to read your complimentary comments about Marvin. I will make sure I share these with him and the rest of the team and... More

South Witham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Pre-booked Afternoon Tea for my finance's birthday and we was not disappointed! Excellent service and attention to detail for the whole experience, the team of waiters/waitresses made sure our time was personal and comfy! A particular highlight was the recommendation of the green tea on offer! Whole menu was value for money and the surroundings were extremely homely, also the... More

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Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Deejmcarthur, Thank you for choosing The Dorchester to celebrate such a special occasion. I am delighted that your overal experience was to your complete satisfaction and I am very pleased that you and your fiance had a memorable visit. Your feedback and suggestions on the cake and jam are most appreciated and I will be discusing this with our... More

Arlington, Massachusetts
Contributor
14 reviews 14 reviews
6 hotel reviews
3 of 5 stars Reviewed 1 week ago

The sleeping rooms are very nice, service is great, location is perfect for business travelers and tourists. I had a lot of business meetings in the Promenade and it was a bit too frilly and old English - not very modern. But many people love that about the Dorchester. The hotel restaurants are great and the event space on the... More

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Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear mforae, Thank you for taking the time to review The Dorchester. It is a pleasure to see that you enjoyed your stay with us and in particular the guestrooms, restaurants, location and most of all the service provided by our team. I also thank you for your feedback with regard to The Promenade. Your personal view on the decoration... More

Huntingdon Valley, Pennsylvania
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I have stayed at the Dorchester many times. I cannot seem to find fault with it. The staff is quietly competent and attentive. The high tea is quite an experience, particularly for people watching. The rooms are spacious and contain every amenity. The location is great; my husband and I walked all over London and always found... More

Was this review helpful? Yes 1
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Lydia D, Thank you for taking the time to write and let us know about your stay at The Dorchester. It sounds as though you truly enjoyed The Dorchester experience and made the most of our favourable location and facilities, which gives me great pleasure. I am also delighted to read that this was a return visit to The... More

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Additional Information about The Dorchester

Address: 53 Park Lane | Mayfair, London W1K 1QA, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Dorchester 5*
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Also Known As:
The Dorchester Hotel London
Dorchester Hotel London
Dorchester London
The Dorchester London, England

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#30 Romantic Hotel in London #41 Luxury Hotel in London #86 Business Hotel in London #97 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Dorchester occupies the most prestigious acre and a half of real estate in the world, in the heart of Mayfair overlooking the glorious green expanse of Hyde Park. The preferred hotel of British society, The Dorchester embodies the highest service values whilst its design and character exude 1930s glamour with a contemporary edge. Prized for its spacious and beautifully designed rooms and suites, The Dorchester’s restaurants and bars - Alain Ducasse, China Tang, The Grill and The Promenade – also attract Londoners and the glitterati alike. The Dorchester Spa was recently transformed to create the most desirable and indulgent pampering destination in London with a uniquely named Spatisserie for tea and cake. ... more   less 
Number of rooms
244

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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