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The Dorchester

5.0 of 5 Hotel   |   53 Park Lane | Mayfair, London W1K 1QA, England
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Ranked #53 of 1,055 Hotels in London
A recent review
5 of 5 stars reviewed 2 days ago
Darren L Las Vegas, Nevada, United States
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931 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Las Vegas, Nevada, United States
Contributor
14 reviews 14 reviews
8 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed there for one night as the location was perfect for a Grosvenor House bash! It's hard to compare it like for like to somewhere like the Langham or the Berkeley because they all offer something different. At the Langham we were upgraded to a massive suite too. This place ouzes with class though and seems smaller than the... More

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Telford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Dorchester for the first time,we usually stay at The Savoy ,it was a excellent stay and we really enjoyed the fantastic service and suite we had. We will visit again in the very near future. The service for afternoon tea and in the French restraunt was fantastic.

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Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear scarlettandevie, We are thrilled to know that you had a wonderful experience at The Dorchester. I am very pleased to see that you truly enjoyed your suite and service from our team and I very much look forward to your next visit. Kind regards, Roland Fasel, General Manager and Regional Director UK, The Dorchester, Dorchester Collection More

Montreal, Canada
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 1 week ago

What can be said about The Dorchester that hasn't been said before ? Not much. I fully understand that one cannot satisfy all the people all the time ; but one thing that few reviewers have commented on is that any deficiencies which are brought to the attention of the hotel management are immediately rectified with superior satisfaction. This is... More

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Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear travelgurudoctor, Thank you for the kind words, having you stay with us has been an absolute pleasure. This is the type of experience we strive to create for each and every guest, and it’s wonderful to know that you enjoyed every aspect of your visit. I will share your kind words with John and the rest of the team... More

Hong Kong Region, China
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the hotel rooms are a maze to figure out at first and service quality at the front desk varies from really average to good at times. The concierge are definitely worth commending given their knowledge and ability to provide guests with timely advice. My only gripe is on the price and the seemingly lack of attention for meeting rooms being... More

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Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Eug L, Thank you for taking the time to review The Dorchester. I am pleased that your overall stay with us was to your satisfaction and thank you for your complimentary comments about our Concierge team. I would also like to thank you for your feedback about the meeting rooms, which I will definitely be discussing with the rest... More

Muscat, Oman
Contributor
11 reviews 11 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Ive had several very enjoyable visits. The attention to detail from the rooms to the barber shop is quite extraordinary. The location and the hotel's restaurants and bars - exceptional. A home from home, and a great place to conduct business meetings too.

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Awesome visit to this fabulous hotel, sadly I did not get the opportunity to stay however we did enjoy a large banquet meal for over 20 guests with a full show round of the hotel! What an amazing evening with great food fantastic service and one I would love to repeat with the wife! Thank you

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Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear MJBSOT, It is with great pleasure that I read about your recent visit to The Dorchester and I am pleased that you enjoyed your time with us and I would be delighted to have the opportunity to welcome you back to The Dorchester for a relaxed stay with your wife in the near future. Kind regards, Roland Fasel, General... More

NYC
Top Contributor
143 reviews 143 reviews
36 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Used conference rooms here recently for business. Very average. The room had no AC, they never came to refill beverages, service was missing in the afternoon. We ordered food for lunch -- it was late, very expensive and not very good. This hotel is for the mega-rich who don't know any better. Skip this hotel.

Was this review helpful? Yes 4
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked a deluxe room for the evening, but we were given a free upgrade to the Oliver Messel a £3700+ per night room, we were told that this was Elizabeth Taylor's favorite room to stay in whilst in London (which added to the enjoyment of receiving the free upgrade). The suite offered a 270 degree balcony and superb views... More

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New York City, New York
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love love love the Dorchester. I stayed here two times last December and both stays were excellent. The hotel is old world elegance and so close to everything in London. My specific London hotel experience is probably more limited but I travel a lot. The rooms are not particularly exceptional nor modern but beautifully appointed and extremely charming. I... More

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Senior Contributor
39 reviews 39 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was lucky enough to spend two days here recently for a training conference. We were not staying in the hotel but were here for two full days and I thoroughly enjoyed every minute of it. The hotel in a word is stunning. When first entering the staff our absolutely wonderful, so helpful and friendly and as the two days... More

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Additional Information about The Dorchester

Address: 53 Park Lane | Mayfair, London W1K 1QA, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Dorchester 5*
Number of rooms: 244
Reservation Options:
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Also Known As:
The Dorchester Hotel London
Dorchester Hotel London
Dorchester London
The Dorchester London, England

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