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The Dorchester

5.0 of 5
53 Park Lane | Mayfair, London W1K 1QA, England
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The Dorchester
Ranked #38 of 1,081 hotels in London
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634 reviews from our community

Traveler rating
    466
    96
    44
    18
    10
See reviews for
Families
109
 
Couples
252
 
Solo
52
 
Business
87
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Sandbach, United Kingdom
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 of 5 stars Reviewed May 20, 2013 NEW

We were a party of 8 and called in for one final cocktail before going our separate ways and what better place after a night in Mayfair than the Dorchester? The service was slow and not very welcoming. The décor felt a bit old and tired but the overall experience was ok. I've had better experiences in other London landmark... More

Was this review helpful? Yes
See 14 more reviews by Dave A for London
La Canada Flintridge, California
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 of 5 stars Reviewed May 19, 2013 NEW

Nice ambience, décor, setting, super seeing exotic cars in lot outside Lobby Great Bar service. But Slow Food Service for dinner. & Yet hotel is booked solid but lack food service wait staff, doesn't add up. Great for meet others in lobby & head out to see city etc. Food Service was for PM dinner.

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See 3 more reviews by spacetourist for London
PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review
May 20, 2013

Dear spacetourist, I am pleased to read that you enjoyed your recent visit to The Dorchester and how much you enjoyed drinks in The Bar. I am very sorry to read that the food service was not up to your expectations and I will share these comments with the team involved. I hope to welcome you back here again soon.... More

london
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 19, 2013 NEW

great location for restaurants and shopping in mayfair belgravia and Knightsbridge,its in park lane so easy access every where , rooms are clean smart but no wow factor, they have ruined the down stairs art deco bar, by referb into an arab style club type bar so tacky now. afternoon tea is nice in the hall , i would pass... More

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See 7 more reviews by lucky l for London
PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review
May 20, 2013

Dear lucky l, Thank you for taking the time to leave a review of your most recent stay at The Dorchester. I am pleased to read that you enjoy the central location with shopping and restaurants close by, however I am sorry to read that your dining experience did not live up to your expectations. All feedback we receive is... More

Durham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed May 15, 2013 NEW via mobile

Having stayed in most of the premier hotels in London, I still keep coming back to The Dorchester time and time again. Everything about it is first class - it's location, the service from all staff (reception to bar and cleaners to concierge ), the rooms, the facilities. All are second to none. I honestly cannot recall any reason for... More

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PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review
May 16, 2013

Dear SuperSonic1979, Many thanks for taking the time to leave feedback of your most recent visit to The Dorchester. I am delighted to read how much you enjoy your visits and how highly you value the location, service and rooms. It will be my pleasure to share your comments with the team and I look forward to welcoming you here... More

Palmetto Bay, Florida
2 reviews
4 of 5 stars Reviewed May 15, 2013 NEW

Soooo disappointed! Just returned where my friend and I had reserved time for High Tea. She mentioned that it was fantastic so we chose this over other hotels and were absolutely disgusted. The room was beautiful but the guests were not dressed for the occasion. Service was great but the food was mediocre. Our scones were cold and hard, there... More

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PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review
May 16, 2013

Dear linpru, I am very sorry to read that your recent visit to The Dorchester for Afternoon Tea did not live up to your expectations and that your salmon sandwich was not to a high standard. I would very much like to discuss your experience further if you kindly contact me directly at the hotel. Kind regards, Stephane Lafon, Director... More

Chester, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 14, 2013 NEW

Stayed at this hotel for my birthday a few months ago and loved it. After my mum had an awful Savoy experience it was refreshing to stay in a lovely 5 star hotel. Room lovely, staff lovely. I could not fault the hotel one bit. I shall be returning at the end of my honeymoon next month for another lovely... More

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PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review
May 15, 2013

Dear Nicola F, I am delighted that you chose to celebrate your mother’s birthday at The Dorchester and to read how much you both enjoyed the experience. It is a pleasure to read how highly you appreciated the rooms and the service and I look forward to welcoming you here at the end of your honeymoon. Kind regards, Stephane Lafon,... More

Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2013 NEW

It is very easy to find fault when ever you reach a standard of hotel that is, or is similar to, The Dorchester. Having been a regular for 20 plus years I can very easily tell you what's wrong with the place but trust me, this is an "institution" that few in the world can compare.. Rooms, suites, bathrooms are... More

Was this review helpful? Yes 1
PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review
May 15, 2013

Dear RGGold, Many thanks for taking the time to leave such a kind review of your recent stay at The Dorchester. It is a pleasure to read how highly you value the service, rooms and suites and our dining facilities. It will be a pleasure to share your comments with the team here and I look forward to welcoming you... More

Orlando, Florida
Top Contributor
56 reviews 56 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 14, 2013 NEW

I have stayed in a number of the luxury hotels in London and this is always our favourite. Check in is a breeze, we had a spacious, exquisitely furnished room with views over Hyde Park, a good size luxury bathroom with nice toiletries. Our room had a four poster bed and was very clean. The staff were all well mannered... More

Was this review helpful? Yes 1
PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review
May 15, 2013

Dear BeachyWaves30, It is a pleasure to read how much you enjoyed your recent stay at The Dorchester. I am delighted to read just how much you appreciated your bedroom with views over Hyde Park and that you were able to enjoy cocktails in The Bar as well as breakfast and dinner in The Grill. I will share your kind... More

Fort Myers, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 13, 2013

Excellent in every way. A 5 star hotel that has earned its stars with no exception. Our room was newly redecorated and outstanding. The concierge and front desk were extremely helpful, professional and attentive. The wait staff and doormen also. Mayfair is a great location with lots of lovely streets to wander through. Hyde Park is across the street, St.... More

Was this review helpful? Yes
PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review
May 15, 2013

Dear MKN-77, Many thanks for taking the time to leave such a kind review of your recent stay at The Dorchester. It is a pleasure to read how much you appreciated the service and décor and also the close proximity to Hyde Park and central London. I will be delighted to share your comments with the team here and I... More

Miami Lakes, Florida
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 10, 2013

I first starting staying at the Dorchester twenty seven years ago on an average of every three years. I loved that hotel, it was so English and that was what I was looking for. The staff went out of their way with kindness toward my children and absolute friendliness toward me. The service was impecccable, the food top quality and... More

Was this review helpful? Yes 2
See 2 more reviews by Virginia1997 for London
PromenadeDorchester, Director of Food and Beverage at The Dorchester, responded to this review
May 13, 2013

Dear Virginia1997, I am very concerned to read of you most recent experience at The Dorchester and I would very much like to discuss your comments further. Please can you kindly contact me direct at the hotel? Kind regards, Stephane Lafon, Director of Food and Beverage, The Dorchester, Dorchester Collection More

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Hotel Summarization (Beta)

What travelers say

  • Afternoon tea(23)
  • Alain Ducasse(13)
  • Room service(12)
  • Hyde park(7)
  • Best hotel(4)
  • Birthday cake(4)
  • Special occasion(4)
  • Very nice(3)

Additional Information about The Dorchester

Address: 53 Park Lane | Mayfair, London W1K 1QA, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Business Center Fitness Center Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Romantic Hotels in London
#32 Luxury Hotels in London
#42 Family Hotels in London
#117 Business Hotels in London
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Dorchester occupies the most prestigious acre and a half of real estate in the world, in the heart of Mayfair overlooking the glorious green expanse of Hyde Park. The preferred hotel of British society, The Dorchester embodies the highest service values whilst its design and character exude 1930s glamour with a contemporary edge. Prized for its spacious and beautifully designed rooms and suites, The Dorchester’s restaurants and bars - Alain Ducasse, China Tang, The Grill and The Promenade – also attract Londoners and the glitterati alike. The Dorchester Spa was recently transformed to create the most desirable and indulgent pampering destination in London with a uniquely named Spatisserie for tea and cake. ... more   less 
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Also Known As:
The Dorchester Hotel London
The Dorchester Hotel
Dorchester Hotel London
Dorchester London
The Dorchester London, England

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The Dorchester
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