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The Dorchester

5.0 of 5 53 Park Lane | Mayfair, London W1K 1QA, England
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The Dorchester
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947 reviews from our community

Traveler rating
    705
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    60
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Greenback
Contributor
15 reviews 15 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

As part of of christmas trip we stayed here for 4 nights. The concierge team was extremely helpful with ideas for escaping christmas shoppers, getting last minute dinner reservations etc. All staff gave friendly helpful service. This hotel sets the bar extremely high for others. Our room was remarkably quiet, a great escape from the london noise. Dining, an adventure,... More 

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Berkshire, United Kingdom
Top Contributor
84 reviews 84 reviews
10 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

A second time of having lunch at their top restaurant in the Hotel. A lovely venue throughout, an interesting range of dishes which are fairly reasonably priced for their quality. The wine list of course is rather expensive (understatement) but only to be expected. Service all excellent, although things became a little tense when a second bottle of £250 wine... More 

Was this review helpful? Yes 1
Peterborough, England, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Spectacular, friendly, great service, great food. I love the grand old London hotels and The Dorchester is among the very best. The staff were fantastic and were all really enjoying their jobs with smiles on their faces. Great to see. Our car was parked for us and they even took care of the congestion charge. Nice 'Christmassy' feel to the... More 

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Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Jamie M, Thank you for taking the time to review your recent experience at The Dorchester. I was delighted to hear that that you consider our hotel to be among the best in London, and enjoyed the atmosphere that we have created for the festive season. I will be sure to pass on your kind words about the service... More 

bournemouth
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We just loved every single second of our stay, what a fantastic weekend, We hadn't been for about ten years, so where should we go to celebrate our Wedding Anniversary, where else? THE DORCHESTER, Park Lane It's not possible to do anything but to relax and be pampered by a wonderful team, from the moment you arrive, until we left,... More 

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Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at The Dorchester. I am delighted to hear that you chose to return to The Dorchester for your wedding anniversary and that you had a fantastic weekend. Rest assured I will pass your comments to the team and we look forward to welcoming you again very soon.... More 

Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 1 week ago

I've wanted to stay here since I had dinner in 1978! And it not only lived up to but exceeded my expectations from the moment I stepped out of the taxi until the moment 2 days later, when I regretfully left for the next stage of my holiday. The service was exceptional without being 'smarmy', and the food both at... More 

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Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear SarahKingsbury Thank you for taking the time to review your recent stay at The Dorchester. I am pleased that we managed to exceed your expectations and I would be delighted to have the opportunity to welcome you back to The Dorchester in the near future. Kind regards, Roland Fasel Regional Director, UK and General Manager More 

devon
Top Contributor
75 reviews 75 reviews
34 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for 4 nights as a triple occassion for us as a couple. We previously enjoyed a visit 4 years ago and vowed to return to celebrate our special occassions having had such good service previously. Overall, the service and food were very unpredictable. The hotel is lovely but spells of poor service, food and lack of respet for... More 

Was this review helpful? Yes 2
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear DevonMim, Thank you very much for your review regarding your recent stay at The Dorchester. I am disappointed to hear of your experience and I would really appreciate it if you would like to contact me directly so that I may investigate and get back to you. I look forward to hearing from you. Kind regards Roland Fasel, Regional... More 

Köln
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've always dreamed of staying at The Dorchester once in my life, and (as an early christmas present) we stayed there for two nights. I must admit, I found it a bit daunting to enter the high-class world of The Dorchester, but I needn't have worried. The staff was incredibly friendly and made us feel very welcome (even though we... More 

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Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear ciucchi, Thank you for reviewing your recent stay at The Dorchester. I am delighted to know that your experience lived up to your expectations and that the issue you first had with your room could be resolved to make your stay perfect. Thank you for mentioning one of our staff members by name, rest assured I will reach out... More 

Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I had the pleasure to stay here on the 28th November for a black tie dinner with work. The welcome was amazing and our room was ready at 11am which was a lovely surprise as we could settle in before doing a little Black Friday shopping. However as we went to leave the room, the door handle came of in... More 

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Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Timmytwobins, I appreciate you taking the time to review your recent stay at The Dorchester. I am delighted to hear that you enjoyed the hotel; however, I am disappointed to hear about your experience at The Grill at The Dorchester. I would like the opportunity to discuss this further with you and invite you to contact me directly at... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I suprised my husband with a stay at the dorchester as he has always wanted to stay there. I booked a supreme king room and the hotel suprised us on the day and upgraded us to a Dorchester Suite with views of Hyde Park! Husband was over the moon, he had a Birthday cake waiting in the room and they... More 

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Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Irfana P, Thank you for reviewing your recent stay at The Dorchester. I am delighted to hear that your husband’s birthday surprise was a great success and that you both enjoyed a magical experience during your stay with us. I will pass your kind words on to the team and very much look forward to the opportunity of welcoming... More 

Truro, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I stay regularly at London hotels and have stayed several times at the Dorchester in the past, although recently we have preferred both Claridges and the Savoy. Anyway we got a good deal on a 3 night stay in an Executive deluxe king which promised, according to the Hotel's own publicity, Mayfair or Hyde Park views and... More 

Was this review helpful? Yes
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear fluffpots, Thank you for taking the time to review The Dorchester, we always appreciate feedback from our guests to enable us to improve upon the standard of service we offer. It was with much regret and concern that I read about your disappointing experience and I would like to discuss this further with you, if you would be kind... More 

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Additional Information about The Dorchester

Address: 53 Park Lane | Mayfair, London W1K 1QA, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Dorchester 5*
Number of rooms: 244
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Also Known As:
The Dorchester Hotel London
Dorchester Hotel London
Dorchester London
The Dorchester London, England
Hotel Style:
#35 Luxury Hotel in London
#35 Romantic Hotel in London
#62 Business Hotel in London
#63 Family Hotel in London

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Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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