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The Dorchester

5.0 of 5
53 Park Lane | Mayfair, London W1K 1QA, England
Hotel amenities
The Dorchester
Ranked #32 of 1,070 hotels in London
4.5 of 5 stars 422 Reviews
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422 reviews from our community

What travelers say about this hotel
  • Room service(17)
  • Afternoon tea(16)
  • Alain Ducasse(14)
  • Hyde park(7)
  • Special occasion(5)
  • Very nice(4)
  • Junior suite(4)
  • Staff are polite(3)
Traveler rating
    305
    69
    27
    13
    8
Only show reviews for Family (68) | Couples (169) | Business (60)
Date Rating
Perth, Australia
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 31, 2012 NEW

We stayed at the Dorcherster at the end of may.It is one of the best hotel i have ever stayed in the world the staff are fantastic and very professional. On checkin we were welcomed back as previous guest and promptly upgraded to a suite which was great we were also warmly greeted by the concierge who remembered us from... More

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See 2 more reviews by 255103Robert for London
Johannesburg, South Africa
1 review
5 of 5 stars Reviewed May 30, 2012 NEW

Very beautiful victorian style hotel with all the royal trimmings! Me and my boyfriend stayed over for a holiday. Their breakfast was absolutely wonderful, with options that could wet your palate every morining! The concierge was very helpful with guiding us what to do and where. The rooms are very old style, a little creepy with little access to the... More

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somerset
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW
1
person found this review helpful

booked for Sunday Lunch at the Dorchester grill room. Have been before and all very nice as we expected. The only criticism is that the dessert menu was not very exciting - i always think that desserts should be very naughty - but these were a bit boring, nothing decadent or exciting. Otherwise the service was perfect, with good food... More

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Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 27, 2012 NEW

Stayed twice during April and May. Arguably the best urban hotel experience anywhere. The staff is unfailingly courteous yet easygoing - a rare combination. Special thanks to the housekeeping ladies who somehow knew exactly when I would take my morning walk and had the room refreshed by the time I returned. Bravo to all!

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Perth, Australia
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 27, 2012 NEW

We stayed at The Dorchestor at the end of our travels and were not disappointed. A beautifully British hotel with outstanding service and rooms. We were collected from the Airport by a Rolls specially organised by the hotel for our arrival. Upon check in we were whisked away to our suite and our luggage promptly unpacked for us. The High... More

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UK
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 22, 2012

Stayed here recently to attend a wedding at the hotel, very inpressed with our overall experience. The hotel is full of the opulence and grandeur one would expect the foyer was breathtaking with the beautiful smell from the huge flower arrangements. Our room was classic in design with huge queen bed and gorgeous marble stone bathroom. The decor is not... More

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New York City
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 21, 2012
1
person found this review helpful

Wow, I've never stayed at The Dorchester Group Hotels, but have, of course, visited many times, the various locations-The Bel Air, 45 Park Lane, and the Grande Dame, The Dorchester! I can't tell you how disappointed I am with the rooms-everything is so old, I'm not sure my Grand-mother would have liked it here! The rooms need a complete redo... More

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See 3 more reviews by keentraveler30 for London
Tokyo, Japan
Contributor
15 reviews 15 reviews
Reviews in 18 cities Reviews in 18 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed May 18, 2012
4
people found this review helpful

It was very unfortunate that our itinerary in Europe allowed only a night stay in this hotel in the heart of London, however, a day was long enough to become one of the hotel supporters by its ‘grace and comfort’. In addition, the friendliness felt at the reception was unforgettable. Although the Hyde Park side rooms were fully booked, ours,... More

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lciester
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 14, 2012
2
people found this review helpful

We stayed for one night and I must admit when we arrived we were expecting nothing as goods as the savoy where we normally stay. But the place is so much more relaxing and friendly and the promenade is probably the best breakfast experience I have ever had. Only downside would be the prices as some a little kick in... More

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See 3 more reviews by pauliooh for London
John Scanlon, Manager at The Dorchester, responded to this review
May 16, 2012

Dear pauliooh, Thank you for taking the time to share your valuable feedback from your stay a The Dorchester. I was really disappointed to read about your experience at the Promenade Bar and I can assure you that this is not how we expect any of our staff to behave and I will definitely address this. On a better note... More

salisbury
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 13, 2012
1
person found this review helpful

The hotel is amazing the service and friendliness of all the staff is exceptional. You are made to feel very welcome and nothing is too much trouble. You are treated like an old friend and all front desk staff and concierge seemed to know our names within an hour of arriving. Thank you, we will be back.

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John Scanlon, Manager at The Dorchester, responded to this review
May 16, 2012

Dear wiltshirelandford, Thank you for taking the time to share your kind review about The Dorchester, I am delighted that you enjoyed your stay. I’m very pleased that you plan to return and I look forward to welcoming you on your next visit. Kind regards, John Scanlon, Hotel Manager, The Dorchester, Dorchester Collection More

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Additional Information about The Dorchester

  • Dorchester Hotel London
  • Dorchester London
Address: 53 Park Lane | Mayfair, London W1K 1QA, England
Price Range: PLN: $$$$

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