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The Dorchester

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53 Park Lane | Mayfair, London W1K 1QA, England
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The Dorchester
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1,062 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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Braunton, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

As you would expect from this type of establishment. Very lavish and well presented reception area. Floral displays magnificent. The little touches were wonderful throughout the Hotel. The dining room was lovely, food very good. Staff kind, helpful and eager to please and speak to my daughter. Great staff on hand for everything. Very welcoming and accommodating. The bedroom was... More 

Was this review helpful? Yes
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear EX33Sharon, Thank you for taking the time to review your recent stay at The Dorchester. I’m delighted to know that all aspects of your stay lived up to your expectations and in particular that you praise our team for being ‘kind, helpful and eager to please’ as this is exactly the kind of experience that we strive to achieve... More 

London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed in this beautiful hotel for two nights and can not praise it or the staff more highly. I was looked after incredibly well, with plenty of smiles and made so welcome it was hard to leave. The promenade and the staff working there were amazing. I'm looking forward to staying here again.

Was this review helpful? Yes
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear DebCra, Thank you for your wonderful review of The Dorchester. It gives me great pleasure to read that you felt incredibly well looked after and rest assured I will share your comments with the team who take great pride in providing a first class professional and attentive service to every guest. I look forward to welcoming you back to... More 

Level Contributor
7 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Every year at Christmas to do our Christmas shopping my Mum and I go to London for what we call Paddington day. It's our yearly Mum & Daughter tradition - very special. We book the best London has to offer. This particular year Dec 2014 we chose to stay at the Dorchester and it did not disappoint. While the hotel... More 

Was this review helpful? Yes
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Tarynlisamolle, Thank you for taking the time to review your stay at The Dorchester. I am delighted to read that our décor and service provided a wonderful setting to your special visit. I am also glad to learn that you would recommend others to visit and I look forward to sharing your kind words with the team, who take... More 

Belfast, United Kingdom
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

business trip to the Dorchester, very plush very well staffed to the highest standard. well heeled cosmopolitan clientele, the Dorchester treats the best to the best, any minor complaints are dealt with immediately the reputation as a top quality hotel is maintained throughout. However one will pay for it. Staff can be a little overbearing, but are there to serve... More 

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Cambridgeshire
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here in December with my partner and I have to say, it is a wonderful place. The staff are helpful and attentive. The room we stayed in was beautiful. Nicely furnished, if a little twee, but nonetheless a very pleasant room. The concierge was very helpful and things I requested were waiting in the room when we got... More 

Was this review helpful? Yes
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear robgj, Thank you for taking the time to review your stay at The Dorchester in December. It gives me great pleasure to learn that you enjoyed most aspects of your stay and in particular the professional and attentive service you received. Your feedback is highly valued and appreciated as this is the best way for us to improve our... More 

Monte-Carlo, Monaco
Level Contributor
12 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I have known this hotel for over 30 years and despite living in the same area and am very aware of all the Luxury hotels in the area of Mayfair. Quite frankly this is the best from the bar to the Restaurants. They have never failed in the 30 years to deliver outstanding service of perfection in all aspects. I... More 

Was this review helpful? Yes
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear 11mon12, Thank you for taking the time to review your recent visit to The Dorchester, we are very pleased to have you stay with us on many occasions over the past 30 years. I am delighted to read your kind words on our service, décor and setting. Rest assured I will share your feedback with the team who will... More 

London, United Kingdom
Level Contributor
160 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 1 week ago

My first visit to Dorchester for a ball. On entering the hotel it is very imposing - decor is gorgeous and the flower arrangements are quite fantastic. Staff were very eager to take our bags. Young, management trainee lady was super-courteous and took some pics for us. Before ball, lots of staff to ensure 270 of us got our welcome... More 

Was this review helpful? Yes
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear DanDunleavy, Thank you for taking the time to review your visit to The Dorchester. It gives me great pleasure to read your kind words on our attentive service, décor and setting. I look forward to sharing your feedback with the team who take great pride in ensuring that each guest experiences a memorable visit to The Dorchester. I am... More 

Makati, Philippines
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Lobby at The Dorchester Hotel smells so good . Adorned with assorted species of Flowers everywhere in all kind of vases from giant to the smallest flower vase . Alain Ducasse The Grill is the best among all the other Alain Ducasse establishment we sampled . I Highly recommend The Dorchester Hotel .the staff are friendly and helpful .

Was this review helpful? Yes
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Liberty I, Thank you for taking the time to review your visit to The Dorchester. I am delighted to read that you enjoyed your stay at The Dorchester, from our opulent floral displays to our décor, dining venues and service. I am looking forward to sharing your feedback with the team who take great pride in ensuring each guest... More 

Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The redecorated rooms are very silvery and elegant. The old room decor was more traditional and warmer. The employees are first rate, speak English, very helpful in a sincere way, and polite. But the lobby decor is gauche, bad loud music plays in the evening. You can sit there and have a nice snack and drinks, yet you don't feel... More 

Was this review helpful? Yes 1
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear STurtle, Thank you for taking the time to review your stay at The Dorchester. I am glad to read that you enjoyed most aspects of your stay, including our attentive service. However, I am naturally disappointed to learn that some of our décor and settings were not to your taste. Your feedback is highly valued as it gives us... More 

Monte-Carlo, Monaco
Level Contributor
179 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We celebrated our Silver wedding anniversary at the Dorchester last month, and took four rooms so we could join up with our closest friends for the occasion. From the moment we stepped through the door, we were at home. Reception was brilliant and very discreet, our friends were greeted like VIPs and service throughout our stay was fantastic. Our room... More 

Was this review helpful? Yes 1
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Moth, Thank you for taking the time to review your stay at The Dorchester. I am delighted to read that The Dorchester provided a wonderful setting for your special wedding celebration, from our luxurious rooms to our attentive staff and various dining venues. It gives me great pleasure to read your recommendation and I look forward to sharing your... More 

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Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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