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All 1,073 London hotels

The Connaught

5.0 of 5 Hotel   |   Carlos Place | Mayfair, London W1K 2AL, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #76 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Alison A London, United Kingdom
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479 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was a treat for one of my daughters and I was glad I chose this restaurant. From the moment we walked in, we had great service. Our waiters were attentive but not overbearing. Sandwiches and cakes were delicious and a glass of champagne made the afternoon that little bit more special. With the added bonus of watching a bride... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We were send by claridges, wrongly assuming they were doing us a favour. The place is like a factory processing afternoon teas. We only got a two hour slot, so had to be hurried out of the room to make space for the next lot. They never brought us the last serving of cakes, the tea itself was average the... More

Was this review helpful? Yes 2
Chicago, Illinois
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My friend and I got classic English afternoon tea at the Connaught. We had herbal peppermint tea, mint cream cheese and cucumber sandwiches, other sandwiches with cheese, and salmon, a variety of pastries with raspberries, chocolate, cream, etc. It was finished off with scones and a selection of jams. It was all very good, but it seemed extremely overpriced. Many... More

Was this review helpful? Yes 2
Top Contributor
60 reviews 60 reviews
15 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the best hotel that served afternoon tea, we were the only non English people there , which made me feel more that am in England . Afternoon tea portions is too big, generosity was one of the noticeable things in this place , although the hotel was a bit of old hotel, it was super clean .. Would... More

Was this review helpful? Yes 2
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My room was cute, old school but neat with all modern amenities, but I liked the most was lunch at Helene Darroze on the ground floor. Service was simple yet efficient and my set menu was so delicious. Food presentation was so beautiful... We did not have diner there but drinks at the Champagne bar: cool, trendy but discreet. There... More

Was this review helpful? Yes 1
Los Angeles
16 reviews 16 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We have stayed at Mayfair Hotels for this past four years during our stays in London and we decided to try the Connaught for a change. Unfortunately it was a big mistake and we are so sorry we ever did that. Everything is distorted from the moment you step into the hotel, mostly the service and the staff. THIS IS... More

Was this review helpful? Yes 6
Nathalie S, General Manager at The Connaught, responded to this review

I truly thank you for having taken the time to post a review following your stay and I apologise sincerely for your experience which falls far short of the standards we strive for and which you can rightfully expect from us. I am travelling currently but Paul Heery, my Hotel Operations Manager, would welcome the opportunity to speak with you... More

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The lobby bar is the place to see and be seen on any late afternoon. There's always a gentle buzz and bustle about. The mix of once upon a time old world vibe mixed with money of any era. The staff always senses who has the money today to spend. The staff is excellent: If you are a regular: Discreet... More

Was this review helpful? Yes 3
Norwich, United Kingdom
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014 via mobile

The Connaught is a beautiful & traditional, small Mayfair Hotel. We stayed for 1 night, which they did upgrade for us too. The staff were attentive, but not over the top. It was first class without being pretentious. The only unfortunate situation was with the breakfast, it came out 3 times incorrectly. When it was served correctly, it was delicious.... More

Was this review helpful? Yes 1
Croydon, United Kingdom
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 16, 2014

The best martini i have ever had, especially as it was made in front of us on the cart. the service is incredible, the bar men will talk you through every part of the martini making process. only down side, i had a few old fashions. these were made with Pappy van Winkle as recommended by the bar tender BUT... More

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
117 reviews 117 reviews
34 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed July 15, 2014 via mobile

Went here for a couple of drinks with friends/ work colleagues before going on to dine at Murano. Polite, discreet service. Bar snacks were good olives but slightly soft crisps so not a patch on Claridge's. My Bellini was great, and the cocktail and other drinks list was extensive. Nice bathrooms.

Was this review helpful? Yes 1
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Additional Information about The Connaught

Address: Carlos Place | Mayfair, London W1K 2AL, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Connaught 5*
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Also Known As:
The Connaught Hotel London
Connaught Hotel London
Connaught London
The Connaught London, England

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Small, traditional hotel with tranquil atmosphere, multilingual staff; overlooking one of the most picturesque spots in Mayfair. ... more   less 
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