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The Connaught

5.0 of 5
Carlos Place | Mayfair, London W1K 2AL, England
Hotel amenities
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SHOPPING WEEKENDS
The Connaught
Ranked #141 of 1,070 hotels in London
4.5 of 5 stars 203 Reviews
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203 reviews from our community

What travelers say about this hotel
  • New wing(8)
  • Butler service(7)
  • Very good(4)
  • Carlos Place(3)
Traveler rating
    126
    36
    22
    11
    8
Only show reviews for Family (22) | Couples (75) | Business (45)
Date Rating
München
Senior Contributor
37 reviews 37 reviews
Reviews in 27 cities Reviews in 27 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 29, 2012 NEW

The reception desk is very kind and service oriented. The rooms are also for London at the upper range of the prices. Unfortunately the rooms are rather small and do not even have tea or coffee making facilities. At least the internet access was for free. Breakfast is nice but not in-expensive.

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See 5 more reviews by Neubiberg75 for London
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 27, 2012 NEW

Best in class! This hotel brought the heritage of British Service into the present. Very relevant. The staff was beyond attentive, but not fussy. Friendly, but not too familiar. I stayed in both the new part of the hotel as well as in the original structure. Very different experiences, and enjoyed both equally. The Bar at the Connaught was a... More

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See 2 more reviews by MrGatsbys for London
Nathalie Seiler-Hayez, General Manager at The Connaught, responded to this review
May 29, 2012

Thank you very much indeed for your review. I was truly delighted to read your comments which I will share with all the team and do hope we shall have the pleasure of welcoming you back again soon. With very best wishes, Nathalie Seiler-Hayez General Manager More

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 20, 2012

I visited the Connaught Bar for drinks on a Friday evening and having heard so much about the grand hotel and its bar was not disappointed. The service was outstanding, with a member of staff immediately taking the coats of our group on entry and ushering us to the well adorned bar while we waited for a table to clear.... More

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See 2 more reviews by LifeAquatc for London
Nathalie Seiler-Hayez, General Manager at The Connaught, responded to this review
May 21, 2012

I was truly delighted to read your very kind comments which I will share with all the team and we hope to have the pleasure of welcoming you back again soon. With best wishes, Nathalie Seiler-Hayez Genearl Manager More

Northants
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 19, 2012

I was taken to the Connaught by my husband and two daughters for my 50th birthday treat, I cannot recognise any of the criticism regarding the afternoon tea on here as our experience was sensational and I was made to feel extremely important as were my husband and daughters, the flavours of the cakes were amazing, we cut everything in... More

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Nathalie Seiler-Hayez, General Manager at The Connaught, responded to this review
May 21, 2012

Thank you for taking the time and trouble to write a review and I am delighted to know you had such an enjoyable Afternoon Tea with your family in celebration of your 50th Birthday. With very best wishes, Nathalie Seiler-Hayez General Manager More

Monte-Carlo, Monaco
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 19, 2012

This is a lovely hotel in the heart of Mayfair and we definitely recommend it to who ever is reading this review.The rooms are decorated with a British style that we really loved.Service is great and everyone is more than friendly and most important for a city hotel, location is perfect.We are definitely going back.

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Nathalie Seiler-Hayez, General Manager at The Connaught, responded to this review
May 21, 2012

Thank you very much indeed for your review and we hope to have the pleasure of welcoming you back again soon. With very best wishes, Nathalie Seiler-Hayez General Manager More

Oslo, Norway
Senior Contributor
40 reviews 40 reviews
Reviews in 32 cities Reviews in 32 cities
1,526 helpful votes 1,526 helpful votes
5 of 5 stars Reviewed May 18, 2012

I have just returned from a short, but extremely nice stay at the Connaught in London. I visited London for business and my employer had taken care of my hotel reservation. I knew nothing about the Connaught when I arrived. There are many sort of hotels. You have the big holiday beach resorts, the remote luxury retreats and so on.... More

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Nathalie Seiler-Hayez, General Manager at The Connaught, responded to this review
May 21, 2012

I was truly deligthed to read your very kind review and so pleased that Sven took good care of you on arrival. We all hope to have the pleasure of welcoming you back when you are next in London. With very best wishes, Nathalie Seiler-Hayez General Manager More

London
Contributor
18 reviews 18 reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 12, 2012

As luxurious and well throught through as you would expect, but the shower door leaks. For a price nudging £500 per night, you could do without puddles in the bathroom.

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Nathalie Seiler-Hayez, General Manager at The Connaught, responded to this review
May 21, 2012

I was so very sorry to read of your experience with the shower and rest assured this should not have happened and has been addressed. I hope you will allow us another opportunity when you are next in London and if I can ever be of assistance, please do let me know as it would be my pleasure to assist.... More

New York City, New York
Top Contributor
85 reviews 85 reviews
Reviews in 47 cities Reviews in 47 cities
221 helpful votes 221 helpful votes
5 of 5 stars Reviewed May 9, 2012
1
person found this review helpful

This is my third stay at The Connaught Hotel in the last three years, and each time continues to impress. I can be a very picky, detail oriented, demanding woman. Not an easy guest, to say the least. However, The Connaught's wonderful team - from Clement Fabiana Reception Suprvisor at the front desk, to the concierges Andrew and Corrado, to... More

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See 11 more reviews by Cinderella_Dearest for London
Nathalie Seiler-Hayez, General Manager at The Connaught, responded to this review
May 21, 2012

Thank you so very much for your review. I was truly delighted to read your very kind comments and hope we shall have the pleasure of welcoming you back to your "London home" again soon. With very best wishes, Nathalie Seiler-Hayez General Manager More

London, United Kingdom
Top Contributor
54 reviews 54 reviews
Reviews in 15 cities Reviews in 15 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed May 8, 2012
1
person found this review helpful

The location is perfect, right by Mount Street, definitely one of the most charming streets in London. Close to Bond Street if you want to go shopping, or alternatively, not far from Oxford street (more to the North). I recommend this hotel and strongly advise you to try the cocktails at the bar... Great meeting place. Business friendly, but also... More

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See 28 more reviews by John D for London
Nathalie Seiler-Hayez, General Manager at The Connaught, responded to this review
May 21, 2012

Thank you very much indeed for taking the time to write a review and your kind comments are very much appreciated. We hope we shall have the pleasure of welcoming you back again soon. With best wishes, Nathalie Seiler-Hayez General Manager More

Sydney
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 8, 2012
2
people found this review helpful

My husband and I stayed at the Connaught in March 2012. The room was gorgeous, the bar was fun and the restaurant was out of this world! The location was spot on, being a short and easy walk to all the shopping you could want. We ate at Helene Darroze on one of our nights at the hotel and both... More

Was this review helpful? Yes
Nathalie Seiler-Hayez, General Manager at The Connaught, responded to this review
May 21, 2012

Thank you truly for your very kind comments which I have shared with all the team. With very best wishes, Nathalie Seiler-Hayez General Manager More

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Additional Information about The Connaught

  • Connaught Hotel London
  • Connaught London
Address: Carlos Place | Mayfair, London W1K 2AL, England
Price Range: PLN: $$$$

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