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All 1,073 London hotels

The Connaught

5.0 of 5 Hotel   |   Carlos Place | Mayfair, London W1K 2AL, England (Mayfair / St James's / Piccadilly / Green Park )
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The Connaught
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85%
Ranked #64 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
samantha p London, United Kingdom
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  • Reviews (473)
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  • Room tips (65)
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473 people have reviewed this hotel

Traveler rating
    336
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Los Angeles
Contributor
14 reviews 14 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We have stayed at Mayfair Hotels for this past four years during our stays in London and we decided to try the Connaught for a change. Unfortunately it was a big mistake and we are so sorry we ever did that. Everything is distorted from the moment you step into the hotel, mostly the service and the staff. THIS IS... More

Was this review helpful? Yes 4
Nathalie S, General Manager at The Connaught, responded to this review

I truly thank you for having taken the time to post a review following your stay and I apologise sincerely for your experience which falls far short of the standards we strive for and which you can rightfully expect from us. I am travelling currently but Paul Heery, my Hotel Operations Manager, would welcome the opportunity to speak with you... More

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The lobby bar is the place to see and be seen on any late afternoon. There's always a gentle buzz and bustle about. The mix of once upon a time old world vibe mixed with money of any era. The staff always senses who has the money today to spend. The staff is excellent: If you are a regular: Discreet... More

Was this review helpful? Yes 2
Norwich, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The Connaught is a beautiful & traditional, small Mayfair Hotel. We stayed for 1 night, which they did upgrade for us too. The staff were attentive, but not over the top. It was first class without being pretentious. The only unfortunate situation was with the breakfast, it came out 3 times incorrectly. When it was served correctly, it was delicious.... More

Was this review helpful? Yes
Croydon, United Kingdom
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The best martini i have ever had, especially as it was made in front of us on the cart. the service is incredible, the bar men will talk you through every part of the martini making process. only down side, i had a few old fashions. these were made with Pappy van Winkle as recommended by the bar tender BUT... More

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London, United Kingdom
Top Contributor
113 reviews 113 reviews
34 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Went here for a couple of drinks with friends/ work colleagues before going on to dine at Murano. Polite, discreet service. Bar snacks were good olives but slightly soft crisps so not a patch on Claridge's. My Bellini was great, and the cocktail and other drinks list was extensive. Nice bathrooms.

Was this review helpful? Yes
London, United Kingdom
Top Contributor
66 reviews 66 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is one of the most amazing hotels I have ever stayed in. This hotel makes you live the life of luxury -Traditional English hospitality very impressive -TV's in the room are too small for my taste -Rooms are excellent, very comfortable and amazing -If you can afford a suite, go with the princess lodge, there is no way you... More

Was this review helpful? Yes
Nathalie S, General Manager at The Connaught, responded to this review

Thank you so much for your wonderful review and I am truly delighted you enjoyed your stay. I do hope we shall have the pleasure of welcoming you back again soon. With my best wishes, Nathalie Seiler-Hayez General Manager More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Brought my 15 year old son on my business trip - we both enjoyed a white linen service breakfast in the glass enclosed restaurant. Our room was in the new wing in the back of the hotel the Connaught offers a perfect Old English experience with accommodating staff but a modern room a comfortable bed, beautiful "spa" bathroom and good... More

Was this review helpful? Yes
Nathalie S, General Manager at The Connaught, responded to this review

I am delighted you and your son enjoyed your stay and our location in Mayfair is ideal for getting around London. We all hope to have the pleasure of welcoming you back when you are next in “London”. Nathalie Seiler-Hayez General Manager More

Geneva, Switzerland
Contributor
12 reviews 12 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you can afford the price of the smallest room, so there is no other place to stay in London. Very close for your expensive shopping in Mayfair. Discretion and english style. Oh I forgot.... Have a drink at the bar and watch the staff doing the cocktails...it is very chic whyle sipping a glass of Krug.

Was this review helpful? Yes 1
Nathalie S, General Manager at The Connaught, responded to this review

I am delighted you had an enjoyable stay with us and indeed watching our staff in the bars preparing cocktails is truly an amazing sight. We all hope to have the pleasure of welcoming you back again soon. With my best wishes, Nathalie Seiler-Hayez General Manager More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Visited Espelette today (6 July 2014) for afternoon tea and there were absolutely no faults! From the moment we arrived in the cab (the doors of which were opened for us by the porters outside the hotel which was lovely and unexpected) to the moment we left, the staff were polite, friendly and attentive. All of the food was delicious,... More

Was this review helpful? Yes 2
Nathalie S, General Manager at The Connaught, responded to this review

Thank you so much for your review and I am delighted you enjoyed our Afternoon Tea and scones in particular. We all hope to have the pleasure of welcoming you back when you are next in London. With my best wishes, Nathalie Seiler-Hayez General Manager More

Dublin, Ireland
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Visited Connaught for afternoon tea with family for my sister's birthday It was fab, great service, lovely sandwiches and spectacular cakes. One of the party was coeliac but this caused no problem and she was given almost identical fare. Aside from the cakes the jam was also amazing. I would have bought a pot if I had known it was... More

Was this review helpful? Yes
Nathalie S, General Manager at The Connaught, responded to this review

I am delighted you had such an enjoyable afternoon tea with us celebrating your sister’s Birthday and thank you for taking the time to write a review. We all hope to have the pleasure of welcoming you back again soon. With my best wishes, Nathalie Seiler-Hayez General Manager More

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Additional Information about The Connaught

Address: Carlos Place | Mayfair, London W1K 2AL, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Connaught 5*
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Also Known As:
The Connaught Hotel London
Connaught Hotel London
Connaught London
The Connaught London, England

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#21 Spa Hotel in London #36 Business Hotel in London #50 Romantic Hotel in London #53 Luxury Hotel in London #71 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
Small, traditional hotel with tranquil atmosphere, multilingual staff; overlooking one of the most picturesque spots in Mayfair. ... more   less 
Number of rooms
92

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