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The Connaught

5.0 of 5 Carlos Place | Mayfair, London W1K 2AL, England
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Certificate of Excellence 2014
The Connaught
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The Connaught
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505 reviews from our community

Traveler rating
    358
    74
    41
    19
    13
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Brussels, Belgium
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

I spent one night at the Connaught and it was excellent. Upon arrival I was upgraded to a superior king room. The room is still rather on the small side and the view was to the inner courtyard (i.e. a brick wall). Nevertheless it was very luxurious. The en suite bathroom had a large bath with lcd tv and a... More

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Dallas
Top Contributor
54 reviews 54 reviews
52 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 2 weeks ago

1. Extremely well run, service was top notch. 2. Philosoical Crisis - my travel philosopy up until now was always to book the cheapest room at the nicest hotel I could afford, but after staying at the Connaught, I now know that trees don't grow to the sky and that this is not always the best option. I know rooms... More

Was this review helpful? Yes 6
Nathalie S, General Manager at The Connaught, responded to this review

Dear Guest, Thank you so much for taking the time to review your recent stay at the Connaught, and for your wonderful comments. I am sorry to see that you found your room a little on the small side, our rooms are very individual and they do vary in style and size. However, I am delighted to hear that you... More

Reviewer
4 reviews 4 reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

As it was a special occasion we decided to have a drink in, what we thought, would be a perfect place. However, our experience resulted in tears due to the incompetent service and unbelievably rude staff. Firstly, the champagne was being poured to the point of overspilling out of the glass by clearly untrained staff. They all incorrectly held the... More

Was this review helpful? Yes 16
Nathalie S, General Manager at The Connaught, responded to this review

Dear Guest, Thank you for taking the time to review your recent visit to the Connaught. I was most concerned to read your comments, and assure you that a full investigation will be undertaken. It is disappointing to hear that you have left the hotel with such a poor opinion of our services, and may I ask you to contact... More

nyc
Top Contributor
79 reviews 79 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Over the years, I've stayed at just about every 5 Star Hotel in London and wanted to complete the list by finally staying at The Connaught- one of the old Grande Dames of Britain. I was severely disappointed. Even though my room was extremely expensive, it was small and had absolutely no view. When I mentioned this to the person... More

Was this review helpful? Yes 11
Nathalie S, General Manager at The Connaught, responded to this review

Dear Guest, Thank you very much for your review regarding your recent visit to The Connaught. I am so sorry and disappointed to hear of your experience. I would really appreciate it if you could take the time to please contact me directly so that I may investigate and get back to you. I look forward to hearing from you.... More

Senior Contributor
35 reviews 35 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 22, 2014

it's in the perfect spot....close to everything. Great restaurants surround it and what is inside the hotel is probably better that what you will find beyond the front doors. (why leave?) shopping everywhere.... and its a very short walk to see the changing of the guards...as well as Hyde Park. beautiful parks nearby.... but...it's a bloody beating on you wallet.... More

Was this review helpful? Yes 2
Nathalie S, General Manager at The Connaught, responded to this review

Dear Guest, I appreciate you taking the time to review your recent visit at the Connaught. I am delighted to hear that you enjoyed the hotel and the surrounding area. Thank you very much for your kind comments, and we look forward to welcoming you back in the very near future. With my best regards, More

London, United Kingdom
Top Contributor
194 reviews 194 reviews
42 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed October 18, 2014

We came here for a black tie champagne dinner function organised by the Conferie du Sabre d'Or. The Coonaught's ballroom holds around 160 people and was an excellent venue for a medium sized group such as this. This is a beautiful Hotel and the venue, service, wine and food were excellent - a superb evening.

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England
Contributor
19 reviews 19 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 9, 2014

This is my second review of The Connaught, having visited it many times over the interim years. Following a bad stay a couple of years ago, where we were given a terrible room above the delivery bay, we received a lovely letter from the management saying that they would mark our file to make sure this never happened again. Since... More

Was this review helpful? Yes 13
Nathalie S, General Manager at The Connaught, responded to this review

Thank you very much for your review regarding your recent visit to The Connaught. I am so sorry and disappointed to hear of your experience. Please contact me so that I may investigate further and get back to you. I look forward to hearing from you. Please contact me at the email address mpoli@the-connaught.co.uk Nathalie Seiler-Hayez General Manager More

London, United Kingdom
2 reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed October 8, 2014

We were invited to chose a restaurant by some very important overseas people who are members of a Royal dynasty who wanted to treat us to dinner. I decided that I wanted somewhere chic and elegant where I knew the food and service would be excellent. What a mistake - the service needs a lot to be desired. Your serving... More

Was this review helpful? Yes 17
Chesterfield, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 5, 2014

My mother and I visited The Connaught Hotel yesterday for Afternoon Tea. We were really looking forward to the visit and decided on The Connaught over The Savoy and Ritz because we thought their selection looked a lot more contemporary. The service was superb - the helpful, smiley staff could not have done enough to make the experience that bit... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 25, 2014

I have just spent 3 nights at The Connaught Hotel in London and cannot rave about it enough. The whole experience was exceptional and this hotel cannot put a foot wrong. From the beautiful decor in the rooms, to the flower arrangements on each floor, the best service, delicious food, central location, delightful and very helpful staff, groovy bars, swimming... More

Was this review helpful? Yes
Nathalie S, General Manager at The Connaught, responded to this review

Dear Guest, I appreciate you taking the time to review your recent visit at the Connaught. I am delighted to hear that you enjoyed the hotel and the surrounding area. Thank you very much for your kind comments, and we look forward to welcoming you back in the very near future. With my best regards, More

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Additional Information about The Connaught

Address: Carlos Place | Mayfair, London W1K 2AL, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Connaught 5*
Number of rooms: 92
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Also Known As:
The Connaught Hotel London
Connaught Hotel London
Connaught London
The Connaught London, England

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