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The Connaught

#97 of 1,060 Hotels in London
Certificate of Excellence
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Carlos Place | Mayfair, London W1K 2AL, England
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The Connaught
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The Connaught
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437 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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Birmingham, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Since entering through the classic gold and glass rotating doors to being led to our stunning table overlooking Ando's 'Silence' water feature - our experience of Afternoon Tea was sheer class! I visited The Connaught for Afternoon Tea two weeks ago with my mother and sister and very extremely impressed. The service is impeccable and the choice of teas are... More 

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east williston
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is my first trip to London and might I say, probably one of the most enjoyable due to the wonderful experience at The Connaught. Everyone, and I mean everyone, from check in, dining, and the bar were friendly, helpful and very professional. There is truly not one negative thing I can say. The room was comfortable and impeccable! I... More 

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights in the spectacular Grovesnor suite. Period gorgeousness with everything you could ask for and the bed nights sleep I've had in years. What really makes the hotel is not the amazing period detail at every turn it's the staff. They cannot do enough for you but not in an imposing or fussy way. Would stay... More 

Was this review helpful? Yes
TheConnaughtHotel, General Manager at The Connaught, responded to this review

Our staff were as thrilled as I was to read your review and we are delighted that you enjoyed your stay with us. We look forward to welcoming you back soon. With my warmest regards Nathalie Seiler-Hayez General Manager More 

Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 1 week ago

Simple class!!!! Every time we visit London we always plan to visit connaught. Even if it's just for a drink. The service is outstanding, from the moment you are greeted at the front door to the moment you sit down and order a drink. Just simply class!!!!!

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TheConnaughtHotel, General Manager at The Connaught, responded to this review

Thank you for your wonderful review and we look forward to your next visit. With my warmest regards Nathalie Seiler-Hayez General Manager More 

Cambridge, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been at The Connaught for three nights to celebrate our anniversary. Tonight is our last. Each time we come, the hotel is even better. From the greeting on arrival by the doormen and reception, to the beautiful, sparklingly clean room. The bed is like sleeping on a cloud and even the flannels and towels smell delightful! This year... More 

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TheConnaughtHotel, General Manager at The Connaught, responded to this review

Thank you for your review. Your lovely comments mean so much to us all at the Connaught and we look forward to welcoming you back soon. With my warmest regards Nathalie Seiler-Hayez General Manager More 

Windsor, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a lovely hotel - we stayed in the beautifully grand Connaught Suite and couldn't fault it. Every detail, every decoration and every furnishing is of the finest quality plus there's an abundance of lavish extras that supplement the suite ensuring every square foot feels like an enormous treat. I was particularly keen on the television in the bath and... More 

Was this review helpful? Yes
TheConnaughtHotel, General Manager at The Connaught, responded to this review

We are so pleased that you enjoyed your stay in our Connaught Suite and we look forward to your next visit. With my warmest regards Nathalie Seiler-Hayez General Manager More 

Denver
Contributor
18 reviews 18 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have been to London many times, both for business and pleasure. Other properties are not to be insulted, as there are many excellent hotels in London but just as there can only be one horse in the winner’s circle, for the moment (and this moment has lasted over 25 years for me) the Connaught is the Ace of Hotels in... More 

Was this review helpful? Yes
TheConnaughtHotel, General Manager at The Connaught, responded to this review

Everyone at the Connaught was thrilled to read your review and we look forward to welcoming you back soon. With my warmest regards Nathalie Seiler-Hayez General Manager More 

Contributor
15 reviews 15 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a very comfortable and predictable hotel. The location is great and the service is always consistent. The restaurants and bars in this hotel ooze of class and not necessarily priced over the top. Likes: - service and location - F&B outlets - gym Dislikes: - the difficulty in securing a room during peak months (which is testimony to... More 

Was this review helpful? Yes
TheConnaughtHotel, General Manager at The Connaught, responded to this review

Thank you for your wonderful review. I was especially delighted to read your comments regarding our level of service. We look forward to welcoming you back to the Connaught soon. With my warmest regards Nathalie Seiler-Hayez General Manager More 

Milan, Italy
Top Contributor
104 reviews 104 reviews
44 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location is very beautiful, old and historical with incredible wood decorations. Is very well located in the heart of may fair and in front of the old church of St.Maria Martire. The service is on the average of a luxury hotel, people are kind, helpful and completely at your disposal. The room was very good, comfortable bed, nice furniture,... More 

Was this review helpful? Yes 3
TheConnaughtHotel, General Manager at The Connaught, responded to this review

Thank you for taking the time to review your recent visit to the Connaught. While we are delighted that you were pleased with the room you stayed in and our level of service, we were understandably disappointed to hear you were less than happy with other aspects of your stay. Your feedback and comments are extremely valuable to us and... More 

Auckland, New Zealand
Senior Contributor
27 reviews 27 reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The service I received at this hotel is bar none the best service I have had from a hotel. The staff were very knowledgeable and extremely attentive. The standard in which this hotel is displayed has to be seen. Beautiful rooms and artwork. The flow between the original part of the hotel and the new wing is seamless and a... More 

Was this review helpful? Yes 2
TheConnaughtHotel, General Manager at The Connaught, responded to this review

Our staff were as delighted as I was to read your amazing review. I was also thrilled by your comments - as combining Heritage with Modernity is truly what makes us special on the design side. Many thanks for your wonderful remarks. With my warmest regards Nathalie Seiler-Hayez General Manager More 

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