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All 1,073 London hotels

The Capital Hotel

5.0 of 5 Hotel   |   22 - 24 Basil Street | Knightsbridge, London SW3 1AT , England (Knightsbridge / South Kensington)
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Ranked #85 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
TheTs_VIC Melbourne, Australia
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321 people have reviewed this hotel

Traveler rating
    241
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here twice with our 4 & 5 year olds, we loved the hotel. We stayed in a junior suite and the room was well appointed and a good size. One of the most comfortable beds we've slept in! The staff were great and very helpful with the kids. On both check-ins the kids were given a toy double-decker... More

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York, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Booked this hotel due to it's great location 2 minutes walk from both Harrods and Harvey Nichols. The staff were extremely friendly and made us feel at home from the moment we arrived. The hotel is intimate (only approx 50 rooms) than many large, impersonal hotels which resulted in a great service from the reception and concierge staff. The lounge... More

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for your very kind review. I am delighted that you enjoyed your stay, and am so glad that the team looked after you so well. We are very spoilt with our location, and I am pleased you found it so convenient. I am thrilled that you had a good night’s sleep; we feel that a good... More

Perth, Australia
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here by accident. We were supposed to stay at The levin the sister hotel but there was a mix up with our booking. We were quickly moved next door and even though more expensive they matched the price. We went out for an hour whilst our room was prepared and on our return the doorman and those at... More

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you very much for taking the time to write your review. I am delighted to hear that you enjoyed your stay with us. As we are a small family run hotel, we aim to provide a high level of personal service, and it is a pleasure to hear that we achieved this. I am thrilled that the team looked... More

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

We had booked a room at the sister hotel "The Levin" on Expedia. For some reason the booking did not go through and when we arrived at "the Levin" there were no rooms available. The lady on reception could not have been more helpful and managed to get us the last available room at the sister hotel "The Capital". We... More

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Kate_Levin, General Manager at The Capital Hotel, responded to this review

I am terribly sorry about your original booking and the confusion at The Levin. However I am glad that you found the team helpful and personable, and of course that you were able to stay with us! A good nights sleep is the very best review a hotel can receive and it is lovely to hear we lived up to... More

Milton Keynes
Top Contributor
219 reviews 219 reviews
21 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

I visited here for a whiskey and cheese tasting and found the hotel to be lovely, everyone welcoming and very impressive decor. The tasting itself was absolutely great, it was really informative and the whiskeys and cheese were presented really well. I would recommend the experience to anyone who would be interested.

Was this review helpful? Yes 1
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for writing your review. I am delighted that you enjoyed your visit to The Capital. Cesar has an excellent team in the bar, and I am glad that you think so too and that you feel that you had a very informative experience. Kind regards, Kate More

Aigle, Switzerland
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent one night here. Perfect for a business trip. Relatively small hotel, so probably would not stay here for more than two nights. Staff are friendly, breakfast is excellent. I thought a glass of wine at £15 was steep. Location is excellent - just beside Harrods.

Was this review helpful? Yes 1
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you for your kind review, I am glad that you enjoyed your stay. We are very lucky with our location, and I am glad that you think so too. I hope that on your next visit Cesar will be able to introduce you to some of our other wines by the glass which are less expensive. Thank you for... More

London
Top Contributor
55 reviews 55 reviews
53 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Capital has been a stalwart of London's independent hotel scene for decades and has maintained a reputation for quality and service. The area in August is decidedly souk like with Arab boy racers taking over the streets in their preposterous and noisy performance cars, giving the hotel a refuge status. I stayed for 2 nights in a de luxe... More

Was this review helpful? Yes 2
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for taking the time to review, I am delighted that you had such a good stay at The Capital, and enjoyed the amenities in the room. There is nothing worse than being caught in the rain with no umbrella and I am glad you found ours so ideal! I will be sure pass on your compliments... More

London, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I were treated by a family member to an afternoon tea for two at The Capital Hotel. As soon as we walked in the staff couldn't have been more friendly. We were shown to our table (we actually ended up with an entire room to ourselves) and the room was clean, warm and beautifully decorated. There was... More

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for taking the time to write, I am thrilled to hear that you had a lovely tea and I am so glad that the team looked after you so well. I am delighted that you will recommend us the friends, and we will look forward to welcoming you back to The Capital. Kind regards, Kate More

Gladstone, Michigan
Contributor
12 reviews 12 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful rooms, amazing staff, never for one moment did we feel that our satisfaction not their number one priority. If Laura Ashley and Ralph Lauren had a love child, it would have decorated this hotel. If you're looking for sleek and modern - this is probably not for you. But if you're looking for cloud soft beds in lovingly designed... More

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

I am delighted to hear that you enjoyed the hotel so much, thank you for taking the time to write your review. A good sleep in a soft bed is a great compliment and I very happy that you liked the design of our bedrooms. The team and I hope to welcome you back on your next visit to London.... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The staff were warm and friendly. The hotel was charming much like a bed and breakfast with the benefit of a hotel staff to assure your stay is perfect. The location was perfect being near Harrods department store and walking distance of other desired locations to visit as a tourist.

Was this review helpful? Yes 1
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank so much for your very kind review, I am delighted you enjoyed your recent visit and the team looked after you. We are very spoilt with our location as we are very close to a lot of London's best attractions and I am glad you found it so convenient. I hope to welcome you back again soon. Kind regards... More

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Additional Information about The Capital Hotel

Address: 22 - 24 Basil Street | Knightsbridge, London SW3 1AT , England
Phone Number:
Location: United Kingdom > England > London > Knightsbridge / South Kensington
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Capital Hotel 5*
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Also Known As:
Capital Hotel London
The Capital Hotel London, England

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Near The Capital Hotel

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Top-rated Attractions Nearby
Harrods
Department Stores
Harvey Nichols
Specialty Shops

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#69 Luxury Hotel in London #88 Romantic Hotel in London #139 Family Hotel in London #159 Business Hotel in London
Hotel Class
Number of rooms
49

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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