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The Capital Hotel

5.0 of 5 22 - 24 Basil Street | Knightsbridge, London SW3 1AT , England
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Certificate of Excellence 2014
The Capital Hotel
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The Capital Hotel
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377 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the hotel as a treat for our 1st wedding anniversary on Sunday 22 February. The service, afternoon tea, room and room service were all excellent. Staff could not have been helpful enough and the room was lovely. It was a nice treat to stay in such understated luxury for the night and is a hotel we will... More 

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Cambridge, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Once again The Capital didn't disappoint. Over the years we have stayed the odd night when in London and each time feel welcomed and like nothing is too much trouble. The Deluxe Room we stayed in was lovely with a small lounge area.

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London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I stayed 5 days & experienced various rooms from standard to Ashley Blue to final suite and enjoyed All. Room service especially the Risotto haddock delicious whilst the breakfast on time tasty and all still hot ! - Staff from Front desk to room to housekeeping ALL courteous & alert. Having just returned from Milan where i sampled Armani or... More 

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Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for your wonderful review. I am delighted to read that you had such an enjoyable stay and the team looked after you so well. We look forward to welcoming you back to Basil Street on your next visit to London. Kind regards Kate More 

Chartres, France
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I very much enjoyed my brief stay at The Capital, a lovely hotel, which has class, where I was welcomed by a warm fire in an elegant fireplace and a courteous, helpful staff. Discreet luxury, natural,unaffected elegance, attention to detail, are the keywords to define this hotel. Its location is perfect, not only for Harrods, but it is a lovely... More 

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Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you very much for your kind review of all the areas of the hotel and Outlaw’s, I am delighted that you enjoyed your brief visit so much and found us so comfortable and the in the right location. We are delighted to put tea and coffee making facilities into a guests bedroom so please let us know when you... More 

Buckhurst Hill, United Kingdom
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked ourselves a double room for Valentine's night at The Capital with the expectation that we would enjoy a centrally located, smart hotel with a first class restaurant. What we didn't expect was the fantastic, warm welcome, the amazing service, the well-appointed and refined bedroom with a spotlessly clean bathroom stuffed with all manner of high-end toiletries and a... More 

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Kate_Levin, General Manager at The Capital Hotel, responded to this review

I was so happy to read your review, thank you so much for taking the time to write it. The team and I are delighted that we exceeded your expectations for what I hope was a romantic and relaxing get away over Valentines weekend. Cesar has worked with my family for many years now and along with other long standing... More 

Harrogate, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed here last Saturday night with 3 girlfriends. We had two twin rooms that were perfect - clean and comfortable . The staff were friendly and helpful. The bar was great for a several nightcaps and the breakfast the morning after was even better to soak all the alcohol up. The best thing about the hotel is the location.... More 

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

I am thrilled that you enjoyed your stay with friends, and had the opportunity to sample our fabulous bar headed up by Cesar and had a delicious breakfast in Outlaw’s. Being a stone’s throw from Harrods places us in a very spoiling location for shopping and lots of good restaurants and I am pleased that you it suited you all.... More 

Catterick, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a great time at The Capital Hotel - really friendly staff, nothing too much trouble, comfortable rooms with nice products! - fantastic location, two seconds from Harrods but away from the noise and hustle! - thoroughly recommend!

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to review your recent stay at the hotel, I am delighted that you enjoyed your stay with friends, and found our 87 footsteps from Harrods location so convenient for all of your shopping needs and desires! It is lovely to hear that the team looked after you so well, and I thank you for... More 

Southport
Contributor
14 reviews 14 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I enjoyed a wonderful stay at the Capital while in London for work. Charming hotel, cosy rooms, friendly staff and pleasant restaurant which was beautifully intimate .my only feedback would be more plugs needed in the rooms when you have a phone/kindle/lap top !

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

I am so pleased to read that you enjoyed your recent stay and I am thrilled that you find us to be charming, cosy and intimate, as these are some of the values that we strive to achieve. Thank you for your feedback regarding the plugs, I completely agree with you and whenever we redecorate rooms we always add many... More 

Chester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2015

We stayed at The Capital on 10 Jan as part of my birthday celebration. We were greeted with a warm welcome from the staff, who continued to be very helpful during our stay; a lovely room overlooking Basil St (and without traffic noise), beautifully appointed and extremely comfortable; and on our return from the theatre we ventured into the cosy... More 

Was this review helpful? Yes 1
Kate_Levin, General Manager at The Capital Hotel, responded to this review

I am delighted that you enjoyed your recent birthday visit to London and your stay with us at the Capital. It sounds like you had a busy couple of days visiting exhibitions and seeing shows but there is always so much to do in London! Thank you so much for taking the time to write your kind review complimenting the... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

Having stayed in a great many 5 Star hotels around the World we are not easily impressed but the Capital really is superb. Friendly knowledgeable staff, a member of the family welcome, well appointed rooms and a position second to none. Nowhere else in London comes close and it really is 'A short walk from Harrods'.

Was this review helpful? Yes 1
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for taking the time to write your very kind review about your recent stay at the hotel. I was delighted to read that you were well looked after by the team and found our location 87 foot steps from Harrods so convenient! My father and I look forward to welcoming you back on your next visit.... More 

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Additional Information about The Capital Hotel

Address: 22 - 24 Basil Street | Knightsbridge, London SW3 1AT , England
Phone Number:
Location: United Kingdom > England > London > Knightsbridge
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Capital Hotel 5*
Number of rooms: 49
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Also Known As:
Capital Hotel London
The Capital Hotel London, England
Hotel Style:
#45 Luxury Hotel in London
#52 Romantic Hotel in London
#64 Family Hotel in London
#95 Business Hotel in London

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Knightsbridge
When millions of tourists want to shop 'til they drop, they do it along Brompton Road and its boutique-lined tributaries, including the world-renowned Harrods. And when millionaires want to flaunt what they've already got, many of them find Knightsbridge and Belgravia the perfect place to do so, often behind stately mansion walls or down quiet private mews. Delve beyond the ultra-luxe exterior and you'll find some of this city's cosiest pubs, quiet gardens, and all sorts of indie retailers and enterprises worth a short exercise in spontaneous window shopping. For those looking to take a break from shopping, Hyde Park, Kensington Gardens, and some of the city's most popular museums are nearby.
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