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The Capital Hotel

#53 of 1,055 Hotels in London
Certificate of Excellence
Hotel website
22 - 24 Basil Street | Knightsbridge, London SW3 1AT , England
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1 room 1 guest
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433 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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    (433)
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1 review
5 of 5 stars Reviewed 4 days ago NEW

We had a lovely suite, the service was great, tea sent up after a long day out to refresh us for dinner in the Outlaw. We had breakfast at the hotel every day, it was great. One of us is gluten free and they accommodated that even preparing a marvelous tea for us one afternoon.

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you for your review. It is such a pleasure to read that you enjoyed your stay and had the opportunity to enjoy other areas of the hotel such as the restaurant and afternoon tea. I am delighted to read the team were able to accommodate all your dietary requirements, and that you had such a marvellous afternoon tea! We... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

Very Lovely top 4 stars &(*****)half hotel in the heart of Knightsbridge - next to Harrods & Gran cafe, Very English Quiet hotel, their Reception staff very excellent & talented, They make you feel like you are at Home. The Resturant (sea food) is very good & fresh. Defiantly I'll stayI the hotel again.

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your review. I am delighted you found our location, just 87 footsteps from Harrods and so close to the luxury shopping of Sloane Street, to be so convenient. The team were thrilled to read your comments and are so happy to have contributed in making your stay so enjoyable. I am pleased... More 

Kingston, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

My mother and I recently spend seven nights at The Capital. It was a true home away from home--albeit, one with all the amenities. First of all, we were greeted upon a late night arrival with tremendous graciousness--the kitchen was officially closed, but the bartender made us perfect tea sandwiches. All of the hotel staff, from the doormen to the... More 

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for your wonderful review. It is always such a treat to read such kind words. The team were so thrilled to read your review and I am obviously delighted to hear that they all looked after you so well during your visit and ensured you both felt at home while staying with us. We are spoiled... More 

Lancashire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I never stay anywhere else when visiting London, the Capital is small, intimate and discrete with extremely attentive staff. It is just round the corner from Harrods, Harvey Nicohols and Sloane Street - great for shopping.

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you very much for your very kind review, it is always so delightful to hear from repeat guest and I am pleased you find the team to be so attentive – they work very hard in providing a unique, five star service to all of our guests. The team and I are always so happy to welcome returning guests,... More 

Dublin, Ireland
Level Contributor
95 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Its been about 7 months since I stayed at the Capital, a small hotel just around the corner form Harrods. I have stayed here many many times and its just amazing. Greta staff, rooms are superb, lovely bar ans a really beautiful restaurant... and 2 minute walk from Harrods and all of KNightsbridge. 10/10

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for your amazing review, it is always so wonderful to hear from a repeat guest of the hotel. I was delighted to read that you enjoyed your room and that you found the team to be so helpful on your recent visit and that you had the chance to visit our restaurant. The team and I... More 

Adelaide Hills, Australia
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location for shopping - Harrods two minutes away. Small boutique hotel, nice bar, brilliant breakfast although staff can be slow when busy. Rooms very nice. But very expensive. You are paying a premium for location. All in all it's comfortable and reliable.

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for taking the time to write. I am glad you found our enviable location, just footsteps away from Harrods and the luxury shopping of Sloane Street, to be so convenient and that your room and that breakfast was to your taste. We look forward to welcoming you back soon. Kind regards, Kate More 

Greater London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Had a lovely nights stay and will certainly return We booked in at the last minute as we were supposed to stay at the Chelsea Harbour They refused to honor our booking telling us at the last minute they didn't have a room for us The Capitol could not have been more helpful and it really is a gem of... More 

Was this review helpful? Yes 1
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for taking the time to write your review after your recent stay with us. I am so pleased you enjoyed your visit especially as it was a last minute decision and we look forward to welcoming you back when you are next in London. Kind regards, Kate More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent small hotel with brilliant service. Our third stay at this hotel and we will still go back and stay at the hotel. Fresh food always served at breakfast. I appreciate that the have dropped the 12,5% service fee they use to charge on the hotel bill and you can give a tip to each one of the staff that... More 

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for taking the time to write your review, I was delighted to read that you enjoyed your recent return stay and that you liked our new refurbishments. The team and I look forward to welcoming you back on your next visit to London. Kind regards Kate More 

Sydney, Australia
Level Contributor
73 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed at the Capital Hotel many times over the years, my husband even more on business, so it was like meeting an old friend again after not being in London for about 5 years. The staff are all very friendly but professional and it was very nice to be welcomed back. We had had to cancel 2 nights... More 

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for your very kind review. I was delighted to read that you found the team to be so friendly and helpful and that our newly refurbished rooms were to your taste. The team and I so enjoy welcoming our repeat guests back to the hotel and it is wonderful to hear that you will be coming... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed July 27, 2015

Ours was a long 6 week stay at the hotel whilst our home nearby was renovated. We chose to stay in room 271, a small intimate space with quaint decor. The staff were unbelievably friendly and you can imagine, after such a long stay, we became part of the family. Every member of staff is extremely attentive, from the doorman... More 

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for taking the time to write. It is such an honour to read that the team made you feel at home and part of our family here at The Capital and we were all so thrilled to read your review. The team were especially touched when you left them a thank you card on departure: it... More 

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Staying in Knightsbridge

Neighborhood Profile
Knightsbridge
When millions of tourists want to shop 'til they drop, they do it along Brompton Road and its boutique-lined tributaries, including the world-renowned Harrods. And when millionaires want to flaunt what they've already got, many of them find Knightsbridge and Belgravia the perfect place to do so, often behind stately mansion walls or down quiet private mews. Delve beyond the ultra-luxe exterior and you'll find some of this city's cosiest pubs, quiet gardens, and all sorts of indie retailers and enterprises worth a short exercise in spontaneous window shopping. For those looking to take a break from shopping, Hyde Park, Kensington Gardens, and some of the city's most popular museums are nearby.
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