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All 1,073 London hotels

The Capital Hotel

5.0 of 5 Hotel   |   22 - 24 Basil Street | Knightsbridge, London SW3 1AT , England (Knightsbridge / South Kensington)
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Ranked #83 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
ollon Aigle, Switzerland
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316 people have reviewed this hotel

Traveler rating
    238
    51
    12
    12
    3
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46
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Aigle, Switzerland
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Spent one night here. Perfect for a business trip. Relatively small hotel, so probably would not stay here for more than two nights. Staff are friendly, breakfast is excellent. I thought a glass of wine at £15 was steep. Location is excellent - just beside Harrods.

Was this review helpful? Yes 1
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you for your kind review, I am glad that you enjoyed your stay. We are very lucky with our location, and I am glad that you think so too. I hope that on your next visit Cesar will be able to introduce you to some of our other wines by the glass which are less expensive. Thank you for... More

London
Top Contributor
55 reviews 55 reviews
53 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Capital has been a stalwart of London's independent hotel scene for decades and has maintained a reputation for quality and service. The area in August is decidedly souk like with Arab boy racers taking over the streets in their preposterous and noisy performance cars, giving the hotel a refuge status. I stayed for 2 nights in a de luxe... More

Was this review helpful? Yes 1
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for taking the time to review, I am delighted that you had such a good stay at The Capital, and enjoyed the amenities in the room. There is nothing worse than being caught in the rain with no umbrella and I am glad you found ours so ideal! I will be sure pass on your compliments... More

London, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I were treated by a family member to an afternoon tea for two at The Capital Hotel. As soon as we walked in the staff couldn't have been more friendly. We were shown to our table (we actually ended up with an entire room to ourselves) and the room was clean, warm and beautifully decorated. There was... More

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for taking the time to write, I am thrilled to hear that you had a lovely tea and I am so glad that the team looked after you so well. I am delighted that you will recommend us the friends, and we will look forward to welcoming you back to The Capital. Kind regards, Kate More

Gladstone, Michigan
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful rooms, amazing staff, never for one moment did we feel that our satisfaction not their number one priority. If Laura Ashley and Ralph Lauren had a love child, it would have decorated this hotel. If you're looking for sleek and modern - this is probably not for you. But if you're looking for cloud soft beds in lovingly designed... More

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

I am delighted to hear that you enjoyed the hotel so much, thank you for taking the time to write your review. A good sleep in a soft bed is a great compliment and I very happy that you liked the design of our bedrooms. The team and I hope to welcome you back on your next visit to London.... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff were warm and friendly. The hotel was charming much like a bed and breakfast with the benefit of a hotel staff to assure your stay is perfect. The location was perfect being near Harrods department store and walking distance of other desired locations to visit as a tourist.

Was this review helpful? Yes 1
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank so much for your very kind review, I am delighted you enjoyed your recent visit and the team looked after you. We are very spoilt with our location as we are very close to a lot of London's best attractions and I am glad you found it so convenient. I hope to welcome you back again soon. Kind regards... More

Naples, Florida
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Friends of ours recommended The Capital Hotel for a number of reasons. Location, accommodations, service, and price. We hit a home run on all accounts. The Levin family,who our the hotel, are on the property so you are not a number like you would be at a large hotel. Clive, the concierge, who has been there for 24 years and... More

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

It is such a treat to read your glowing review, thank you so much for taking the time to write. I am delighted that we have lived up to your friends recommendation and that the team looked after you so well. It sounds as though you explored our local area thoroughly and I am happy to hear that you enjoyed... More

Chappaqua, NY
Top Contributor
55 reviews 55 reviews
27 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed July 8, 2014

My husband and I travelled with our 18 year olds son. We booked an apartment next store to the hotel. We received all the good service of the hotel, but were next store in their apartment building. I knew going in that the apt was small, but the location was unbeatable and they managed to pack everything you would need... More

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to review The Capital apartments, and I am very happy that you found our location so convenient and that the accommodation suited your needs so well. It is a great compliment that you would recommend and consider returning to see us on your next visit to London, thankyou! Kind regards Kate More

Oxford
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 25, 2014

Not stayed here but have had drinks in the bar , the cherry brandy shots are amazing and very strong also complimentary! Very friendly staff , always popping to the table to see if you need anything , the type of treatment you would expect in knights bridge

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for your review, I am delighted that you enjoyed your recent visit to the bar and were made to feel so welcome by the team. We hope that you will return soon. Kind regards Kate More

Frankfurt am Main, Germany
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 23, 2014

We returned to the Capital and everything was just like the first time: warm welcome, faultless service, comfortable and spotlessly clean rooms. The advantages of this hotel are many: it is small and family run, the location is very convenient yet quiet, since Basil street is only lively during the day. The hotel never feels crowded and you do get... More

Was this review helpful? Yes 1
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for your lovely review, I am delighted to hear that your return to the hotel was as successful as your first visit. Justyna and her housekeeping team work to such a high standard and I am very happy that you found the bedrooms so comfortable. Cesar's bar is always a perfect place to relax and our... More

Sheffield, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 16, 2014

Just visited the capital hotel for our wedding anniversary for 2 nights.the hotel was fab from the first moment we turned up to the last when we left. All the staff were wonderful as well as the place itself. I would thoroughly recommend this hotel for your next trip to London.

Was this review helpful? Yes 1
Kate_Levin, General Manager at The Capital Hotel, responded to this review

It such a treat to hear that you enjoyed your recent visit to celebrate your anniversary. Thank you so much for fantastic review and recommendation. I am very grateful and hope to welcome you back soon. Kind regards Kate Levin More

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Additional Information about The Capital Hotel

Address: 22 - 24 Basil Street | Knightsbridge, London SW3 1AT , England
Phone Number:
Location: United Kingdom > England > London > Knightsbridge / South Kensington
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Capital Hotel 5*
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Also Known As:
Capital Hotel London
The Capital Hotel London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#68 Luxury Hotel in London #99 Romantic Hotel in London #125 Family Hotel in London #154 Business Hotel in London
Hotel Class
Number of rooms
49

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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