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The Capital Hotel

#47 of 1,060 Hotels in London
Certificate of Excellence
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22 - 24 Basil Street | Knightsbridge, London SW3 1AT , England
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The Capital Hotel
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The Capital Hotel
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388 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Melbourne, Australia
Contributor
16 reviews 16 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I have stayed for a second time at The Capital in Knightsbridge, London, on both occasions staying in one of their apartments. The location is perfect being so close to the V&A, the Museum of Natural History, the Albert Hall, Harrods and the Underground is also close at hand. The apartments are wonderfully comfortable and of a... More 

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for your wonderful review. I was delighted to read that you enjoyed your stay in our apartments and found our location so convenient. I am pleased that you were able to experience our Michelin starred restaurant, Outlaw’s, and that the team throughout the hotel looked after you so well. Thank you for recommending us, it is... More 

Chicago, Illinois
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Just enjoyed every minute of a three-night stay at the Capital. Our advance requests (late arrival and rollaway for our teenager) were met. Staff all warm, professional, knowledgeable. Bed wonderful, linens sumptuous. We had tea in the sitting room one afternoon, which we thoroughly enjoyed, and are sorry we didn't get to try Outlaw's. Next time!

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for your kind comments and taking the time to write your review. I am delighted that you enjoyed your stay, and found our team to be professional, and knowledgeable. We all look forward to welcoming you back and on your next visit we hope that you will have the time to go to Outlaw’s. Kind regards,... More 

Hampshire
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Ideally situated for museums, Concert halls and of course shopping, we returned again for another stay at the Capital Hotel. We where not only welcomed back, but remembered by the excellent consierge Graham as soon as we got inside the Hotel, after being met outside by the doorman as the Taxi arrived. Once our bags where taken upstairs, it wasn't... More 

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you for your wonderful review and for taking the time to write. I am delighted to read that you enjoyed your stay, and that you found our enviable location so convenient. As a boutique hotel, we pride ourselves on providing personable service, demonstrated by Graham and the concierge team, - he has the most amazing knowledge of London, and... More 

Los Angeles, California
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Capital is a jewel of a hotel hidden in plain sight in Knightsbridge, very convenient to the Knightsbridge Tube station (and Harrod's). It is the antithesis of the large chain hotels. You feel immediately welcome and the service is warm, accommodating and personalized. This was my 3rd stay at the The Capital and it was delightful. The room was... More 

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you for your lovely review and for taking the time to write. I was delighted to read that you find our location so convenient, and that the team looked after you so well during your visit. For a guest to return and stay with us multiple times is the highest compliment we can receive and as a family run... More 

Aberdeen
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the moment you arrive at the front door, of this wonderfully located Hotel, you are made welcome. Always friendly, courteous and polite. Attention to your own preferences are paramount and not forgotten throughout your stay. All of our pre-check in details had been noted which is important espescially dietry requirements. Our junior suite on the 6th floor was beutifully... More 

Was this review helpful? Yes 1
Kate_Levin, General Manager at The Capital Hotel, responded to this review

I was delighted that you enjoyed your stay, and that you liked our quietly situated Junior Suites overlooking Basil Street, and Harrods. I am pleased that you found the hotel so peaceful, and that all of your requirements were met. Thank you for such a lovely review, and we look forward to welcoming you back on your next visit to... More 

Oakham, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The best hotel in London by a country mile. Two restaurants to choose from both brilliant but both completely different. If you like fish I can't think of a better place to eat in London. The hotel is spotlessly clean and comfortable and staff are all friendly and nothing is too much trouble. It's just a few yards from Harrods... More 

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you for your wonderful review, it was very spoiling to read such glowing comments. I am so pleased that you took advantage of our restaurants: Michelin starred Outlaw’s and our Brasserie, The Metro and will pass on your lovely comments to the team. We look forward to welcoming you on your next trip to London. Kind regards, Kate More 

Ennis, Ireland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It has been my great pleasure to pay a return visit to the most charming of hotels, the lovely CAPITAL .all staff have been most courteous and attentive, comfort appears paramount and elegance is understated food excellent. I look forward to my return visit.

Was this review helpful? Yes 2
Kate_Levin, General Manager at The Capital Hotel, responded to this review

I am delighted that you returned to The Capital, and that you enjoy your regular visits. Thank you for your wonderful comments about the hotel, a comfortable stay is a fundamental value of ours and we look forward to welcoming you back soon. Kind regards, Kate More 

Chicago, IL
Top Contributor
80 reviews 80 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If youre a fan of the Knihtsbridge area, you cant beat The Capital Hotel for location, service and warmth. This was probably our 4th stay at this hotel. You are greeted by the staff the minute you step into this small luxury hotel, located on a quiet street, steps from Harrod's departmen store. It seems that they can't do enough... More 

Was this review helpful? Yes 1
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you for your kind review. We are very spoilt with our location, just 87 footsteps from Harrods, and close to the luxury shopping of Sloane Street. Clive and our concierge team work tirelessly to book highly sought after reservations, and I am pleased that they were able to book you your reservations and tickets. I hope that you had... More 

Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I forgot to mention Cesar who is an absolute legend! I am looking forward to my next stay when hopefully the Whisky Master can give us some good recommendations! Please see my earlier review for more details!

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you for adding this note about Cesar, he is the youngest ever Keeper Of The Quaich an accolade from the Scottish Whiskey Association, and is adored by guests for his knowledge of whisky. Cesar and I both look forward to your next stay, where he will be thrilled to make some recommendations. Kind regards, Kate More 

Venice, Italy
Senior Contributor
27 reviews 27 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We had Afternoon Tea at The Capital Hotel and it was excellent! The selection of teas here was even better than at The Ritz were we also went. In fact all the food that was served, sandwiches, cakes, mousses and scones were definitely more delicious than at The Ritz. Of course you do not have the splendor of the Palm... More 

Was this review helpful? Yes 1
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you for your wonderful review, I am delighted that you enjoyed your tea. I will pass on your fabulous comments to the kitchen team; they will be delighted to be compared so favourably! Our team pride themselves on friendly, non-obtrusive service, and I am pleased that you experienced this. We hope to welcome you back on your next visit... More 

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Knightsbridge
When millions of tourists want to shop 'til they drop, they do it along Brompton Road and its boutique-lined tributaries, including the world-renowned Harrods. And when millionaires want to flaunt what they've already got, many of them find Knightsbridge and Belgravia the perfect place to do so, often behind stately mansion walls or down quiet private mews. Delve beyond the ultra-luxe exterior and you'll find some of this city's cosiest pubs, quiet gardens, and all sorts of indie retailers and enterprises worth a short exercise in spontaneous window shopping. For those looking to take a break from shopping, Hyde Park, Kensington Gardens, and some of the city's most popular museums are nearby.
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