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All 1,054 London hotels

The Capital Hotel

5.0 of 5 Hotel   |   22 - 24 Basil Street | Knightsbridge, London SW3 1AT , England (Knightsbridge / South Kensington)
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Ranked #75 of 1,054 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Terri J Carnegie, Oklahoma, United States
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325 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Carnegie, Oklahoma, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This was our first trip to London and The Capital Hotel was our first experience. The staff was amazing, making us feel at home from the time we stepped in the door. From the wonderful and very comfortable room, to the restaurant, tea time, furnishing umbrellas because of the rain, they were always willing to do whatever we needed to... More

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Santa Monica, California
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a jewel of hotel in Knightsbridge. We only had two nights at the conclusion of a three week trip. We have been to London many times and I wanted to be close to shopping. The hotel is small, the rooms are nice size. Breakfast is buffet style but you can order from the menu. 20 steps from Harrods... More

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Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you very much for your kind review. I am so glad that you enjoyed your stay with us and that you took advantage of our fabulous location, you are right, we are perfectly located for shopping! It is such a lovely thing to hear that you would choose the hotel again on another visit to London, thank you for... More

Scarborough, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Staying at the Capital is like coming home, always a warm and friendly welcome, is in a wonderful location, everything is on your doorstep. The best feeling when leaving is looking forward to our next visit back to the hotel.

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for taking the time to review the hotel. I am delighted that you enjoyed your recent stay at The Capital, we are blessed with a fantastic location. There is no greater compliment than a guest who would like to return to the hotel and I am thrilled that you look forward to staying with us on... More

Washington
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just steps away from Harrods,on Basil Street is one of the finest hotels in London.. Family owned five+star property..Attentive,non obstrusive staff,comfortable accomodations and a lovely bar and outstanding restaurant..Having stayed there many times for both business and pleasure I can attest to the genuine quality experience you will have at this hotel. A special word goes out to Clive and... More

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you very much for your glowing review. I am so pleased that you enjoyed your stay with us. I am thrilled to hear that you rate our staff so highly. Graham and Clive will greatly appreciate this recognition, they are just so knowledgeable about the goings on in London. Thank you again for your delightful review, and we look... More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here twice with our 4 & 5 year olds, we loved the hotel. We stayed in a junior suite and the room was well appointed and a good size. One of the most comfortable beds we've slept in! The staff were great and very helpful with the kids. On both check-ins the kids were given a toy double-decker... More

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you very much for your review and I am delighted that you so enjoyed your visits. A good night’s sleep is the best review that a hotel can receive, and it is lovely to hear that we lived up to this. We enjoy having families with us and are always happy to help with arrangements. Delighted you also tried... More

York, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked this hotel due to it's great location 2 minutes walk from both Harrods and Harvey Nichols. The staff were extremely friendly and made us feel at home from the moment we arrived. The hotel is intimate (only approx 50 rooms) than many large, impersonal hotels which resulted in a great service from the reception and concierge staff. The lounge... More

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for your very kind review. I am delighted that you enjoyed your stay, and am so glad that the team looked after you so well. We are very spoilt with our location, and I am pleased you found it so convenient. I am thrilled that you had a good night’s sleep; we feel that a good... More

Perth, Australia
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here by accident. We were supposed to stay at The levin the sister hotel but there was a mix up with our booking. We were quickly moved next door and even though more expensive they matched the price. We went out for an hour whilst our room was prepared and on our return the doorman and those at... More

Was this review helpful? Yes
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you very much for taking the time to write your review. I am delighted to hear that you enjoyed your stay with us. As we are a small family run hotel, we aim to provide a high level of personal service, and it is a pleasure to hear that we achieved this. I am thrilled that the team looked... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We had booked a room at the sister hotel "The Levin" on Expedia. For some reason the booking did not go through and when we arrived at "the Levin" there were no rooms available. The lady on reception could not have been more helpful and managed to get us the last available room at the sister hotel "The Capital". We... More

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Kate_Levin, General Manager at The Capital Hotel, responded to this review

I am terribly sorry about your original booking and the confusion at The Levin. However I am glad that you found the team helpful and personable, and of course that you were able to stay with us! A good nights sleep is the very best review a hotel can receive and it is lovely to hear we lived up to... More

Milton Keynes
Top Contributor
223 reviews 223 reviews
21 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I visited here for a whiskey and cheese tasting and found the hotel to be lovely, everyone welcoming and very impressive decor. The tasting itself was absolutely great, it was really informative and the whiskeys and cheese were presented really well. I would recommend the experience to anyone who would be interested.

Was this review helpful? Yes 1
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for writing your review. I am delighted that you enjoyed your visit to The Capital. Cesar has an excellent team in the bar, and I am glad that you think so too and that you feel that you had a very informative experience. Kind regards, Kate More

Aigle, Switzerland
Contributor
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent one night here. Perfect for a business trip. Relatively small hotel, so probably would not stay here for more than two nights. Staff are friendly, breakfast is excellent. I thought a glass of wine at £15 was steep. Location is excellent - just beside Harrods.

Was this review helpful? Yes 1
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you for your kind review, I am glad that you enjoyed your stay. We are very lucky with our location, and I am glad that you think so too. I hope that on your next visit Cesar will be able to introduce you to some of our other wines by the glass which are less expensive. Thank you for... More

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Additional Information about The Capital Hotel

Address: 22 - 24 Basil Street | Knightsbridge, London SW3 1AT , England
Phone Number:
Location: United Kingdom > England > London > Knightsbridge / South Kensington
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Capital Hotel 5*
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Also Known As:
Capital Hotel London
The Capital Hotel London, England

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