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The Lanesborough, a St. Regis Hotel


TripAdvisor Popularity Index
#35 of 1,132 hotels in London
TripAdvisor Traveler Rating
4.5 of 5 stars 65 Reviews
Recommend87% |
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“A Tradition of Excellence” Oct 18, 2009 - mcog
“Disappointed in Afternoon Tea” Oct 2, 2009 - liverpoolCheshire
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What's Near The Lanesborough, a St. Regis Hotel

Top-Rated Nearby Accommodations
Distance in: mi km
Hotel USD* Distance Rating
Goldsmid House $50 0.2 mi 0.3 km 4 of 5 stars
The Berkeley $785 0.2 mi 0.3 km 4 of 5 stars
The Dorchester $694 0.3 mi 0.5 km 4.5 of 5 stars
The Halkin $750 0.4 mi 0.6 km 5 of 5 stars
Grosvenor House, A JW Marriott Hotel $449 0.4 mi 0.7 km 4.5 of 5 stars
All Accommodations in London
*Average price
Top-Rated Nearby Restaurants
Distance in: mi km
restaurant Distance Rating
Theo Randall 0.2 mi 0.3 km 4.5 of 5 stars
The Caramel Room 0.2 mi 0.4 km 4.5 of 5 stars
Murano 0.5 mi 0.8 km 5 of 5 stars
All Restaurants in London
Top-Rated Nearby Things to Do
Distance in: mi km
Thing to Do Distance Rating
Sawyers Arms 0.6 mi 1.0 km 4.5 of 5 stars
Billy Elliot 0.7 mi 1.2 km 4.5 of 5 stars
Marks & Spencer 0.8 mi 1.2 km 4.5 of 5 stars
All Things to Do in London
The Lanesborough, a St. Regis Hotel
Hyde Park Corner
London SW1X 7TA
England
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Traveler Advice on The Lanesborough, a St. Regis Hotel

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  • Ask a question or view 1,737 posts on London from this week.
Professional Advice (12)
Title Source
“The Lanesborough” Fodors.com
“The Lanesborough” Conde Nast Traveller
“The Lanesborough Hotel” Wcities.com
“The Lanesborough, A St. Regis Hotel” Gayot.com
“The Lanesborough” TravelIntelligence.net
“Teatime in London” in-lan.com / In Magazine
“Staying in London” Business Traveller
“London's hippest hotels” msnbc.msn.com / Forbes
“T+L Editor's Picks” Travel + Leisure
“Spa treatment” timesonline.co.uk / Times Newspapers Ltd.
“Being Pampered in London” TravelLady
“Come to tea. Darjeeling, dahling?” Los Angeles Times (free registration required)
Web Comments from Travelers (1)
Title Source
“The Lanesborough” Fodors.com
The Lanesborough, a St. Regis Hotel
Hotel class 5.0 of 5
Hyde Park Corner, London SW1X 7TA, England
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Reviews you can trust

87% Recommend
4.5 of 5 stars 65 reviews
Excellent
47
Very good
10
Average
2
Poor
3
Terrible
3
By trip type
All (65)
Business (11)
Couples (13)
Family (2)
Friends getaway (4)
Solo travel (4)
[ Date ] [ Rating ]
“A Tradition of Excellence”
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5 of 5 stars
mcog   13 contributions
Wisconsin
Oct 18, 2009 | Trip type: Couples
1/1 found this review helpful

This was our second visit to the Lanesborough and look forward to returning. Not only are the accommodations comfortably elegant but the entire staff make you feel as if their sole purpose in life is to provide for your every need. Apsleys restaurant was the best we enjoyed in London during the week we stayed. The staff in the Library... more

Management response from
Lanesborough Management, Manager

Dear Guest, Thank you for taking the time to post your review and your return visits to The Lanesborough. I am delighted to read that you had a chance to enjoy Apsleys, a Heinz Beck Restaurant and The Library Bar. I understand you tried the Carbonara Fagottelli in the restaurant, one of Chef Beck signature dishes which was also enjoyed...

“Disappointed in Afternoon Tea”
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4 of 5 stars
liverpoolCheshire   1 contribution
Cheshire
Oct 2, 2009 | Trip type: Friends getaway
1/2 found this review helpful

My Son and Daughter, paid for me and 2 friends, to have afternoon tea on 26th September, for my birhday. We where all looking forward to our weekend in London, especially our visit to the Lanesborough. Our arrival was fine. Decor very nice. Our reservation was 4.30. We enjoyed our strawberrys. Sandwiches and pastries arrived. We had not started on... more

Management response from
Lanesborough Management, Manager

Dear Guest, Thank you for your review and for sharing your experience with us. I am sorry to hear that your afternoon tea experience was not as enjoyable as you had hoped. Your feedback is appreciated and has been passed on to our team. The Afternoon Tea at The Lanesborough is served daily between 16.00hrs and 18.00hrs. As our restaurant...

“All good but if you like classy don't go to the Library Bar...”
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4 of 5 stars
Supermara   4 contributions
Phoenix
Sep 18, 2009 | Trip type: Friends getaway
0/2 found this review helpful

... unless you don't mind staff with a lack of respect and proffessionalism, rude and loud. Poor service. The location only doesn't justify the high prices unless it comes with an impecable service. It's more like a countryside tavern than an stylish hotel. The Hotel itself is fantastic, promt and friendly service everywhere but Library. Beautiful rooms and full of... more

Management response from
Lanesborough Management, The Manager

Dear Guest, Thank you for taking the time to post your review and sharing your experience with us. We are very sorry to learn that your experience in the Library bar did not meet your expectation. Your feedback is greatly appreciated and will be passed on to our team. Thank you for your kind comments regarding the overall service at...

“The Best”
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5 of 5 stars
willcarling   22 contributions
London
Sep 6, 2009 | Trip type: Couples
1/1 found this review helpful

I have to say that this is without doubt the best hotel in London, or any city that I have stayed in, as far as I am concerned. You pay for what you get and the Lanesborough is not cheap, but the service is exceptional and the staff are in a class of their own. Nothing is too much trouble,... more

Management response from
Lanesborough Management, Manager

Dear Mr Carling, Thank you so much for taking the time to express your very positive comments on The Lanesborough. We look forward to welcoming you back in the near future and we are delighted that your only concern is that the shops are too close! With very best regards Michael Neylor-Leyland Front of House Manager

“Afternoon Tea at the Lanesborough: Our top tip for a day in London”
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5 of 5 stars
Thrift_Junky   2 contributions
Cheltenham Spa
Aug 30, 2009 | Trip type: Couples
1/1 found this review helpful

The ultimate treat! Greeted by impeccably dressed doormen, waited on by extremely attentive yet unobtrusive waiters and soothed by the gently tinkling of romantic but cheeky improvised live piano music. The conservatory tearoom is bright and refreshingly decorated with a clever blend of traditional and ultra-contemporary, reflected in everything from the furnishings to the wall art. A wide selection of... more

Management response from
Lanesborough Management, Manager

Dear Guest, Thank you for taking the time to write your wonderful review. I hope that you had the opportunity to meet with Karl Kessab, England’s first tea sommelier during your afternoon tea. Karl has carefully selected 56 varieties for the hotel and is available to guide each of our guests with their personal tea preference. We hope to have...

“Lovely”
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5 of 5 stars
fickleWestMids   8 contributions
West Mids
Aug 23, 2009 | Trip type: Couples
1/1 found this review helpful

The Lanesborough was recommended to us for an overnight stay in London and it did not disappoint. Great location to start with and first impressions of the reception etc, were very good. We were briefly shown round and then to our room by a very attentive chap. The staff in general were all a credit to the place. Our room... more

Management response from
Lanesborough Management, Manager

Dear Guest, Thank you for taking the time to post your review. I am delighted that you have enjoyed your experience at The Lanesborough. I am pleased to inform you that we have removed and cleaned the netting above the restaurant and this is checked on a daily basis. We look forward to welcoming you back in the near future....

“Sublime, sumptuous”
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5 of 5 stars
benitomussolini   2 contributions
Tahiti
Jul 18, 2009 | Trip type: Couples
2/2 found this review helpful

This is the finest establishment in the world. This hotel oozes character, it reminds me of my old Knightsbridge apartment. I now spend my time between Paris and Bora Bora. I can assure you that there are very few hotels that deliver such a high level of comfort. The manager here is a genius. His care for customers is reflected... more

Management response from
Lanesborough Management, Manager

Dear Guest, Thank you for taking the time to write your review and also for your very positive comments. I’m delight to read that you have enjoyed your stay and your Butler experience. The Butlers are here to make you feel at home during your stay. We look forward to welcoming you back to The Lanesborough in the near future....

“Awesome”
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5 of 5 stars
Trvlstrp   2 contributions
Nashville
Jun 19, 2009 | Trip type: Couples
3/3 found this review helpful

The Lanesborough is probably the nicest hotel in which I have stayed in quite some time. I travel extensively and stay in very deluxe properties and this one is tops. My husband and I, along with another couple had the pleasure of staying here for just one night before we boarded a SilverSea cruise. The service was impeccable. Our room... more

Management response from
Lanesborough Management, Manager

Dear Guest, Thank you very much for posting your positive review. We are delighted to hear that you enjoyed our complimentary Butler Service and Sony laptops with internet in the rooms. The Lanesborough looks forward to welcoming you back very soon. Thank you. Kind regards, Michael Naylor- Leyland Front of House Manager

“A hotel with character and great service”
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5 of 5 stars
Mmcconnie   3 contributions
San Francisco (but rarely there)
May 28, 2009 | Trip type: Business, Solo travel
4/4 found this review helpful

I stay at a lot of hotels, and I have been lucky enough to stay in some very lovely places - Mandarin Oriental, Peninsula, Four Seasons, Ritz lines, as well as tons of Starwood/St Regis properties all over the world. I am a pretty seasoned traveller who stays 80-100+ nights a yr in hotels. I really enjoyed my stay at... more

Management response from
Lanesborough Management, Manager

Dear Guest, Thank you for taking the time to write your review. I am delighted that you have enjoyed your stay with us. On your next visit perhaps why not ask your Butler to unpack your luggage and assist with pressing. We hope to have the pleasure of welcoming you back in the near future. With best regards, Michael Naylor-Leyland...

“Absolute Perfection”
Save Review
5 of 5 stars
afficionado92   3 contributions
toronto, canada
May 20, 2009 | Trip type: Family
3/3 found this review helpful

The Lanesborough is the perfect London hotel, with a prime location (easy acess to Knightsbridge, Mayfair and a short walk to St. James) The atmostphere is lovely, very small and classically British. We first learned about the Lanesborough after walking past it on a previous visit on our way back from Harrods. We then booked a table for afternoon tea... more

Management response from
Lanesborough Management, Manager

Dear Guest, Thank you for your return visits to The Lanesborough and taking the time to post your review. I am glad to hear that you had a chance to use our one of our new Sony laptops in the room. We look forward to welcoming you in the very near future. With best regards, Michael Naylor-Leyland Front of House...

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The Lanesborough, a St. Regis Hotel Also Known As

  • St Regis London
  • London St Regis
Address: Hyde Park Corner, London SW1X 7TA, England