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All 1,075 London hotels

The Lanesborough, a St. Regis Hotel

5.0 of 5 Hotel   |   Hyde Park Corner, London SW1X 7TA, England
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85%
Ranked #122 of 1,075 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed May 5, 2014
Евгений Л
  • Reviews (363)
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363 people have reviewed this hotel

Traveler rating
    261
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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  • French first
  • German first
  • Italian first
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English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 5, 2014

This hotel is worth every cent. Everything was top quality. The service was perfect, I was suggested the best restaurants in London, I asked for polishing my shoes, and in the morning they were outside the room cleaner than on the shop window. There is a '1 Michelin star' restaurant in the hotel, with the most delicious fua gra I... More

Was this review helpful? Yes 2
LanesboroughTeam, Manager at The Lanesborough, a St. Regis Hotel, responded to this review

Dear Guest, Thank you for your gracious review, and we look forward to welcoming you back to The Lanesborough when we reopen. We know you will be impressed once again with our cuisine, and you will appreciate the ongoing focus we place on the latest technological advancements available for our guests in-room. Thank you for your continued support and recommendation... More

Toronto, Canada
1 review
5 of 5 stars Reviewed April 11, 2014

SUPER, EXCELLENT, UNREAL, great and worth every single cent of it and someday I am checking again very very soon. Thank you for the coffee, the food and the wonderful classy staff, you are a real place, the real deal

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Paris, France
Top Contributor
76 reviews 76 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 10, 2014

We stayed here many years ago and it was outstanding. And just before it closed for a gut renovation end of 2013 we went for an afternoon tea. It was quite simply the best of the many 5-star tea experiences we have had in London. The quality of the finger sandwiches, hot mini quiches, scones and beautiful pastries were absolutely... More

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London, United Kingdom
Top Contributor
50 reviews 50 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed April 9, 2014

I had the misfortune of staying here and experiencing what is quite possibly the worst service from any hotel I have ever stayed at. The check in lady (receptionist) was about as rude as one could be without using profanity...telling me I had not paid enough for the room I had a confirmed booking in (executive) The room was not... More

Was this review helpful? Yes 4
LanesboroughTeam, Manager at The Lanesborough, a St. Regis Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review. I am terribly sorry to hear that you had such a negative experience with us. Please contact me directly at your earliest convenience if you wish to discuss this further. I look forward to hearing from you, Kind Regards, Paula McColgan‎ Director of Sales & Marketing +44(0)20 7259... More

Marina del Rey, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 3, 2014

I have stayed at The Lanesborough several times. My experiences there were consistently outstanding. The staff has always been courteous and efficient. The rooms are marvelous, decorated in period style but with all the up-to-date technology. The butler is always ready to respond to your wishes. I haven't been to the dining room since it became Apseley's, but the food... More

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Essex
1 review
5 of 5 stars Reviewed February 13, 2014

My friends took me here for afternoon tea for my birthday. It was really easy too get to on the underground. It is right outside Hyde Park station. We where greeted at the main entrance by the friendly doormen and told where to go. The interior is beautiful! It is very grand and feels very special. Our table was beautifully... More

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Contributor
19 reviews 19 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 28, 2013

Afternoon teas can be very much hit and miss but this experience was fantastic. There was a superb range of teas available and the ones we ordered tasted wonderful. The sandwiches and other savouries, such as the mini quiches, were delicious. The scones and sweet treats were all beautifully crafted and a pleasure to eat. The service was professional and... More

Was this review helpful? Yes 1
New York City, NY, United States
Top Contributor
56 reviews 56 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed December 17, 2013

A more contemporary dining room with subpar service. My girlfriend and I took afternoon tea at the lanesborough and were very let down. We reserved in advance and had no issues with the table but the waiter confusingly took our champagne glasses away instead of filling them when we ordered our tea. We are a young couple but look far... More

Was this review helpful? Yes 3
LanesboroughTeam, Manager at The Lanesborough, a St. Regis Hotel, responded to this review

Dear Guest, I would like to apologise on behalf of the team at Apsleys regarding your Afternoon Tea experience. It is clear on this occasion we have failed to deliver the usual standards you would expect from The Lanesborough. I would like to have the opportunity to discuss with you in detail. Please contact me on acaujolle@lanesborough.com at your earliest... More

Nashville, Tennessee
Top Contributor
60 reviews 60 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 16, 2013

Just returned from a holiday trip to London, and the Lanesborough was again spectacular. I learned during my stay that the hotel is closing on 20 December 2013 for 9 months for a complete refurbishing. They were actually auctioning off EVERY piece of furniture, art, etc. while we were there. I hope they keep the Old English look, and do... More

Was this review helpful? Yes 2
Dubai, United Arab Emirates
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 12, 2013

I love this hotel, this place is pure brilliance. They style, class, food, service and atmosphere. Cigar bar is a must as is the bar for a sit down and watch the world go by. It will be sorely missed during it's refurbishment! Lobster nachos are stunning

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Additional Information about The Lanesborough, a St. Regis Hotel

Address: Hyde Park Corner, London SW1X 7TA, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Lanesborough, a St. Regis Hotel 5*
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Also Known As:
St Regis London
London St Regis
The Lanesborough, a St. Regis Hotel London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites
Hotel Style
#33 Spa Hotel in London #92 Luxury Hotel in London #99 Family Hotel in London #100 Business Hotel in London #206 Romantic Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Lanesborough is ideally located in prestigious Knightsbridge overlooking Hyde Park featuring 95 guest rooms including 43 suites. Guests of The Lanesborough are received as honoured guests in a private home and cared for by personal butlers. ... more   less 
Number of rooms
93

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