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All 1,054 London hotels

The Lanesborough, a St. Regis Hotel

5.0 of 5 Hotel   |   Hyde Park Corner, London SW1X 7TA, England
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85%
Ranked #128 of 1,054 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Jimmy_FRA Frankfurt, Germany
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368 reviews from our community

Traveler rating
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57
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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  • German first
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  • Norwegian first
  • Russian first
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English first
Frankfurt, Germany
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We have spent a weekend there with my wife and had a great time! The staff was very very friendly, the service really outstanding. We had a spacious suite, nice furnishing and a really British atmosphere. Breakfast was outstanding, the staff in the restaurant very attentive . We had diner in the famous Apsleys from Heinz Beck, a beautiful experience... More

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1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed in the Lanesborough hotel for about 5 times. Firstly, the hotel has a unique location: Hyde Park is just across the road as well as the Tube, while the Buckingham Palace is just around the corner and lots of places of interest within the walking distance. Secondly, the hotel is something beyond for the ones who seek esthetic pleasure.... More

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Sacramento, California
Top Contributor
76 reviews 76 reviews
65 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed August 7, 2014

Reading other reviewers contributions where they were raving about the hotel, made me feel as if I stayed at another place. This hotel is old, stuffy, smelly, has rude staff, haunted rooms (no I'm not joking), your room type is a game of Russian roulette, they have rooms that have are underground with a narrow window (dungeon style), and rooms... More

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London, United Kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 29, 2014

So often today one is enticed by promises of service and location etc only to be disappointed. However, everything you have heard and read about The Lanesborough is true. If you want real 5* service in London, then look no further.

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Vancouver, British Columbia, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

I've had the opportunity to stay here twice and both times the room, service, staff and overall experience has been absolutely amazing. One needs to get used to the butler service, but they are not intrusive at all. The butler service is very convienent. Coffee delivered in the morning, clothes pressed (for free), items packed. I had a junior suite... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 5, 2014

This hotel is worth every cent. Everything was top quality. The service was perfect, I was suggested the best restaurants in London, I asked for polishing my shoes, and in the morning they were outside the room cleaner than on the shop window. There is a '1 Michelin star' restaurant in the hotel, with the most delicious fua gra I... More

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LanesboroughTeam, Manager at The Lanesborough, a St. Regis Hotel, responded to this review

Dear Guest, Thank you for your gracious review, and we look forward to welcoming you back to The Lanesborough when we reopen. We know you will be impressed once again with our cuisine, and you will appreciate the ongoing focus we place on the latest technological advancements available for our guests in-room. Thank you for your continued support and recommendation... More

Toronto, Canada
1 review
5 of 5 stars Reviewed April 11, 2014

SUPER, EXCELLENT, UNREAL, great and worth every single cent of it and someday I am checking again very very soon. Thank you for the coffee, the food and the wonderful classy staff, you are a real place, the real deal

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Paris, France
Top Contributor
76 reviews 76 reviews
30 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 10, 2014

We stayed here many years ago and it was outstanding. And just before it closed for a gut renovation end of 2013 we went for an afternoon tea. It was quite simply the best of the many 5-star tea experiences we have had in London. The quality of the finger sandwiches, hot mini quiches, scones and beautiful pastries were absolutely... More

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London, United Kingdom
Top Contributor
50 reviews 50 reviews
18 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed April 9, 2014

I had the misfortune of staying here and experiencing what is quite possibly the worst service from any hotel I have ever stayed at. The check in lady (receptionist) was about as rude as one could be without using profanity...telling me I had not paid enough for the room I had a confirmed booking in (executive) The room was not... More

Was this review helpful? Yes 6
LanesboroughTeam, Manager at The Lanesborough, a St. Regis Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review. I am terribly sorry to hear that you had such a negative experience with us. Please contact me directly at your earliest convenience if you wish to discuss this further. I look forward to hearing from you, Kind Regards, Paula McColgan‎ Director of Sales & Marketing +44(0)20 7259... More

Marina del Rey, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 3, 2014

I have stayed at The Lanesborough several times. My experiences there were consistently outstanding. The staff has always been courteous and efficient. The rooms are marvelous, decorated in period style but with all the up-to-date technology. The butler is always ready to respond to your wishes. I haven't been to the dining room since it became Apseley's, but the food... More

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Additional Information about The Lanesborough, a St. Regis Hotel

Address: Hyde Park Corner, London SW1X 7TA, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Lanesborough, a St. Regis Hotel 5*
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Also Known As:
St Regis London
London St Regis
The Lanesborough, a St. Regis Hotel London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites
Hotel Style
#36 Spa Hotel in London #98 Luxury Hotel in London #118 Family Hotel in London #118 Business Hotel in London #218 Romantic Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Lanesborough is ideally located in prestigious Knightsbridge overlooking Hyde Park featuring 95 guest rooms including 43 suites. Guests of The Lanesborough are received as honoured guests in a private home and cared for by personal butlers. ... more   less 
Number of rooms
93

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