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All 1,071 London hotels

The Lanesborough, a St. Regis Hotel

5.0 of 5 Hotel   |   Hyde Park Corner, London SW1X 7TA, England
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85%
Ranked #113 of 1,071 hotels in London
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
David E Toronto, Canada
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362 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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  • French first
  • German first
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English first
Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

SUPER, EXCELLENT, UNREAL, great and worth every single cent of it and someday I am checking again very very soon. Thank you for the coffee, the food and the wonderful classy staff, you are a real place, the real deal

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Paris, France
Top Contributor
73 reviews 73 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here many years ago and it was outstanding. And just before it closed for a gut renovation end of 2013 we went for an afternoon tea. It was quite simply the best of the many 5-star tea experiences we have had in London. The quality of the finger sandwiches, hot mini quiches, scones and beautiful pastries were absolutely... More

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London, United Kingdom
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 1 week ago

I had the misfortune of staying here and experiencing what is quite possibly the worst service from any hotel I have ever stayed at. The check in lady (receptionist) was about as rude as one could be without using profanity...telling me I had not paid enough for the room I had a confirmed booking in (executive) The room was not... More

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LanesboroughTeam, Manager at The Lanesborough, a St. Regis Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review. I am terribly sorry to hear that you had such a negative experience with us. Please contact me directly at your earliest convenience if you wish to discuss this further. I look forward to hearing from you, Kind Regards, Paula McColgan‎ Director of Sales & Marketing +44(0)20 7259... More

Marina del Rey, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have stayed at The Lanesborough several times. My experiences there were consistently outstanding. The staff has always been courteous and efficient. The rooms are marvelous, decorated in period style but with all the up-to-date technology. The butler is always ready to respond to your wishes. I haven't been to the dining room since it became Apseley's, but the food... More

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Essex
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 13, 2014

My friends took me here for afternoon tea for my birthday. It was really easy too get to on the underground. It is right outside Hyde Park station. We where greeted at the main entrance by the friendly doormen and told where to go. The interior is beautiful! It is very grand and feels very special. Our table was beautifully... More

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Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 28, 2013

Afternoon teas can be very much hit and miss but this experience was fantastic. There was a superb range of teas available and the ones we ordered tasted wonderful. The sandwiches and other savouries, such as the mini quiches, were delicious. The scones and sweet treats were all beautifully crafted and a pleasure to eat. The service was professional and... More

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New York City, NY, United States
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed December 17, 2013

A more contemporary dining room with subpar service. My girlfriend and I took afternoon tea at the lanesborough and were very let down. We reserved in advance and had no issues with the table but the waiter confusingly took our champagne glasses away instead of filling them when we ordered our tea. We are a young couple but look far... More

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LanesboroughTeam, Manager at The Lanesborough, a St. Regis Hotel, responded to this review

Dear Guest, I would like to apologise on behalf of the team at Apsleys regarding your Afternoon Tea experience. It is clear on this occasion we have failed to deliver the usual standards you would expect from The Lanesborough. I would like to have the opportunity to discuss with you in detail. Please contact me on acaujolle@lanesborough.com at your earliest... More

Nashville, Tennessee
Top Contributor
60 reviews 60 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 16, 2013

Just returned from a holiday trip to London, and the Lanesborough was again spectacular. I learned during my stay that the hotel is closing on 20 December 2013 for 9 months for a complete refurbishing. They were actually auctioning off EVERY piece of furniture, art, etc. while we were there. I hope they keep the Old English look, and do... More

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Dubai, United Arab Emirates
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 12, 2013

I love this hotel, this place is pure brilliance. They style, class, food, service and atmosphere. Cigar bar is a must as is the bar for a sit down and watch the world go by. It will be sorely missed during it's refurbishment! Lobster nachos are stunning

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manhattan beach
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 9, 2013

After staying at the Lanesborough, nothing else will be able to measure up. The service was tremendous,the location is perfect, the rooms luxurious and staff tremendous. Of the St. Regis hotels I have staying in, this one tops the list. I can't wait to go back!

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Additional Information about The Lanesborough, a St. Regis Hotel

Also Known As:
St Regis London
London St Regis
The Lanesborough, a St. Regis Hotel London, England
Address: Hyde Park Corner, London SW1X 7TA, England
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#74 Family Hotel in London
#84 Luxury Hotel in London
#93 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Lanesborough, a St. Regis Hotel 5*
Official Description (provided by the hotel):
The Lanesborough is ideally located in prestigious Knightsbridge overlooking Hyde Park featuring 95 guest rooms including 43 suites. Guests of The Lanesborough are received as honoured guests in a private home and cared for by personal butlers. ... more   less 
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