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The Lanesborough

#70 of 1,052 Hotels in London
Certificate of Excellence
Hotel website
Hyde Park Corner, London SW1X 7TA, England
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The Lanesborough
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11 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

We travel a lot and are just home from a business trip to London and three nights in this wonderful hotel that has just opened after a lengthy renewal. Beautifully done with wonderful staff. Our room included a young butler who served us well. The concierge, food and limousine service couldn't be better. Every staff member we encountered seemed to... More 

Was this review helpful? Yes 1
Bristol, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had hugely high expectations of The Lanesborough and it exceeded all my expectations! From entering the hotel you are greeted with warmth from every person that you come into contact with. The refurbishment of the whole building has been beautifully done with all the public spaces looking fantastic! The bedrooms are furnished in a variety of styles each more... More 

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LanesboroughTeam, Director of Sales at The Lanesborough, responded to this review

Thank you for your lovely comments, we are glad you enjoyed your visit to The Lanesborough and dinner with Victoria and Candice (Our Chef will prepare a Crème Brulee on your next visit) We look forward to welcoming you again soon. Warm regards Paula McColgan Director of Sales and Marketing More 

Moscow, Russia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have to admit that I was very skeptical about staying at the newly re-opened Lanesborough hotel - mainly because I am usually trying to avoid hotels that remind me of museums or palaces, and try to go for something more contemporary or even futuristic. On top of that, it seemed like the pictures on the web-site didn't really do... More 

Was this review helpful? Yes
LanesboroughTeam, General Manager at The Lanesborough, responded to this review

Thank you for the positive comments and extensive review of your Lanesborough experience. I am happy that your perception of the hotel was altered as soon as you arrived. Our team have worked so hard to make sure all our guests expectations are exceeded, so to hear you felt like Royalty is great praise indeed for all their efforts. We... More 

Monterrey, Mexico
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Since the moment you get to the entrance of the hotel you feel at home, with a reception that leads your stay to excellency, the people that work at the hotel are professional well trained and know perfect what to do. The reopening of the hotel turned this place into one of the best in London no doubt. The ambiance... More 

Was this review helpful? Yes
LanesboroughTeam, Director of Sales at The Lanesborough, responded to this review

Thank you for your wonderful review, we are so happy you enjoyed your stay and the service you received at your London Residence. Our team works so hard to exceed all of our guests expectations during their visit. We really hope we will welcome you again soon. Warm regards Paula McColgan Director of Sales and Marketing More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If you can , stay there. You feel like royalty and at home at the same time. The bar is funky . there is a cigar room if you smoke and the breakfast is delicious. The restaurant serves the best high tea in London.

Was this review helpful? Yes
LanesboroughTeam, Manager at The Lanesborough, responded to this review

Thank you for your wonderful review, we are so glad you enjoyed your stay and managed to sample our Afternoon Tea. Our Pastry Chef, Nicolas works very hard to make sure all the cakes, pastries, sandwiches and warm scones are perfect before they leave our kitchen. We hope to give you a royal welcome back very soon. Warm Regards Alex... More 

Point Richmond, California
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

From the moment I was ushered to the front desk the service was phenomenal. Fresh fruit, tea biscuits, bottled spring water, champagne, and tea service were ready upon arrival in my room. The fruit, tea biscuits, bottled spring water were replenished daily and complimentary tea service was available in my room at any time from the 24 hour butler service.... More 

Was this review helpful? Yes
LanesboroughTeam, Director of Sales at The Lanesborough, responded to this review

Thank you for your kind comments, we are so glad you enjoyed your stay and Afternoon Tea with us. Our new Pastry Chef has worked very hard to create such delicious cakes for it. We look forward to welcoming you back. Warm regards Paula McColgan Director of Sales and Marketing More 

baldock, herts
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Just been to celeste at the lanesboroug and what a beautiful restaurant it is. It was an opulent room before but the makeover has enhanced it with wonderful chandeliers and tasteful decor, and more important the food was excellent. Great flavours from the chef who cooked at le Bristol. The ingredients are first class and cooked with precision and detail... More 

Was this review helpful? Yes 1
LanesboroughTeam, Manager at The Lanesborough, responded to this review

Thank you for the lovely comments. We are glad you like our new look and cuisine. Our Chef Florian Favario has worked very hard to bring in a menu that uses a French influence of cooking with the finest local ingredients. We look forward to welcoming you back very soon. Alex Caujolle. Director of Food and Beverage More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had the most amazing dining experience in the new restaurant 'Celeste' at the Lanesborough! Everything, from the ambience, to food presentation, quality and taste, choice of wine, but more than anything great service and very friendly staff! The highest praise for the Chef, Florian, wine sommelier, John, to all the waiting staff, and the wonderful welcome from the doormen... More 

Was this review helpful? Yes 1
LanesboroughTeam, Manager at The Lanesborough, responded to this review

Thank you for the kind comments about Céleste and our team. We have worked very hard to bring a First Class menu and service together. We our glad our Sommelier Jon, added to your experience, his knowledge on wines is second to none. We hope to welcome you back soon. Alex Caujolle. Director of Food and Beverage More 

Doncaster
Level Contributor
206 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Mr frank Marranbech and Dr Timo Grunert from the Oetker hotel collection (the managing agent) should be very pleased with their £70m refit of this signature Hotel It has restored the central London Hotel to a top ranking of boutique hotels in London Superb decor in keeping with its statement the impeccable staff wait on perfectly the public rooms are... More 

Was this review helpful? Yes 1
LanesboroughTeam, Director of Sales at The Lanesborough, responded to this review

Thank you for the wonderful praise, we are so glad your enjoyed your visit to The Lanesborough. Over the 18 months we have been closed, we have worked very hard to make sure the public spaces and guest bedrooms were finished to the highest level whilst working alongside with the Oetker Collection to make sure all our team members offer... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We may have been the first guests at The Lanesborough after an extensive renovation, having just stayed at Fregate Island. I was so impressed with the Oetker Collection that I started a TripAdvisor account to describe this venerable hotel. Like many of the Lanesborough’s future guests, we’ve stayed/have upcoming trips at the finest hotels/resorts in the world (Aman, Four Seasons,... More 

Was this review helpful? Yes 3
LanesboroughTeam, Director of Sales at The Lanesborough, responded to this review

Thank you for your kind comments, we are so glad you enjoyed your stay and look forward to welcoming you back - we will ensure to keep our Eggs Benedict perfect. It is great to hear praise for Simon, he and his concierge team do work so hard to make sure every guests expectations are exceeded. Paula McColgan Director of... More 

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