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The Lanesborough

#75 of 1,059 Hotels in London
Certificate of Excellence
Hotel website
Hyde Park Corner, London SW1X 7TA, England
Special Rate
A Weekend in Residence
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1 room 1 adult
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The Lanesborough
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60 Reviews from our TripAdvisor Community

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Royal Tunbridge Wells, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

I took a small group of executives to The Lanesborough and from the moment I arrived I could not fault the service on any level !! Everyone was friendly professional and a genuine pleasure to deal with. The rooms were wonderful the food simply superb and the service second to none. The meeting rooms had the perfect balance of privacy... More 

Helpful?
Thank VKT_12
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My boyfriend and I went to dine at Céleste for dinner and had a couple cocktails before in The Library bar. I have to say I was so impressed. Everything was immaculate ! Every member of the team look incredibly smart and ever so polite. Lily at reception along with Ruth were so welcoming and were more than happy to... More 

Helpful?
Thank Alice G
LanesboroughTeam, General Manager at The Lanesborough, responded to this review

Thank you for your wonderful review of Céleste. I am glad that you enjoyed your experience in our Library Bar and I will ensure to pass on your comments to the various members of our team who made the occasion so memorable. I look forward to welcoming you back to The Lanesborough again soon. Kind regards, Geoffrey A. Gelardi Managing... More 

2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently refurbished by Oetker last year this hotel is in a great location with service and facilities to match. The concierge are the best I can recall in London and the hotel strikes an excellent blend of modernity and classic style. The hotel feels old and grand, but the mod cons make life easy and efficient for guests. Sadly we... More 

Helpful?
Thank Johnkey01
LanesboroughTeam, General Manager at The Lanesborough, responded to this review

Thank you very much for your recent review of The Lanesborough, I will ensure to pass on your comments to Simon Thomas, our Head Concierge. Our new restaurant Céleste, overseen by chefs Eric Frechon and Florian Favario is a beautiful setting with the domed glass roof. I hope you are able to experience our Afternoon Tea on your next visit... More 

beijing
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We've been to The Lanesborough for the afternoon tea and everything was perfect... The hotel is gorgeous, the food was amazing and the service was outstanding. A special thank to Mikal who was very kind and helpful, Julien for his excellent service, Lily from front desk for the hotel visit and Tom from the concierge desk for his assistance. I... More 

Helpful?
Thank Seb69007
LanesboroughTeam, General Manager at The Lanesborough, responded to this review

What a fantastic review of our Afternoon Tea, thank you for taking the time to tell us about your experience in Céleste for Afternoon Tea. We will be sure to pass on your thanks to the members of the team who made this so memorable and look forward to welcoming you back to The Lanesborough in the not too distant... More 

Greater London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Met friends at The Lanesborough last weekend for celebratory champagne tea. It was 40 years since we had first met there as student nurses, when it was still St Georges Hospital. Without doubt, the venue is opulent. We were warmly welcomed, immediately seated and offered bottled water (which was already on the table) whilst we decided what tea to have.... More 

Helpful?
1 Thank Siobhan B
LanesboroughTeam, General Manager at The Lanesborough, responded to this review

Thank you very much for your recent review of Afternoon Tea, I am glad that your fellow colleagues who once worked in the building still enjoy coming back to The Lanesborough. On behalf of the team at Céleste I would like to apologise for the level of service that you experienced, please be assured that we have looked into this... More 

Stratford-upon-Avon, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed December 31, 2015 via mobile

We popped in new year for a drink which was over priced but no more than many hotels in London. As we walked out the door my youngest (5) declared he needed the loo, so I turned around went back in only to be chased by a rude man asking what I was doing. I explained my son desperate for... More 

Helpful?
5 Thank 994Carrie
LanesboroughTeam, General Manager at The Lanesborough, responded to this review

First of all, I would like to apologise if any of our employees were rude or argumentative, this is certainly not tolerated. Please be assured we take these incidents very seriously and investigate fully what happened. I have viewed our security videos and can see exactly what did happen, our staff are instructed to protect public areas of the hotel... More 

California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 18, 2015

My husband and I happened by the Lanesborough completely by chance. We were actually on a stroll and truth be known, were in search of a rest room! The minute I walked into the hotel I was enchanted. We ended up staying for a lovely long lunch, viewing rooms and making plans to stay at the Lanesborough on our next... More 

Helpful?
1 Thank Tudorenthusiast
LanesboroughTeam, General Manager at The Lanesborough, responded to this review

What a lovely review of The Lanesborough, I am glad that you like the style and design of the recent renovation, overseen by Cabinet Alberto Pinto. I hope that we have the pleasure of welcoming you to your London residence on your next visit to England. Kind regards, Geoffrey A. Gelardi Managing Director More 

Lacey Green, United Kingdom
Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 13, 2015

We visited the Lanesborough for a family members 70th birthday and the experience was wonderful from start to finish. From the warm welcome and exceptional service from the staff, the choice of food and the venue itself, this is a must for a bit of luxury on a special occasion. I'm not a sandwich fan but thoroughly enjoyed everything that... More 

Helpful?
Thank Barry C
LanesboroughTeam, Director of Sales at The Lanesborough, responded to this review

Thank you for your recent review of our Afternoon Tea, I am glad that your family enjoyed celebrating such a special occasion with us and I will ensure to pass your comments onto the rest of the team. I hope to welcome you and your family back to The Lanesborough again soon. Kind regards, Paula McColgan Director of Sales &... More 

London, United Kingdom
Level Contributor
57 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed December 13, 2015

We had the fixed price lunch menu which is very, very good value. A two or three course lunch of very high quality in the very elegant Celeste restaurant is about £30. Wines and coffee will quickly push the price to £50 but this is still excellent value. I started with onion soup which was a nicely done variant on... More 

Helpful?
Thank Steve M
LanesboroughTeam, Director of Sales at The Lanesborough, responded to this review

Thank you very much for your wonderful review of Céleste. Our Chef Patron Eric Frechon together with our Executive Chef Florian Favario will be delighted to hear your comments. I hope to welcome you back to The Lanesborough in the not too distant future. Kind regards Paula McColgan Director of Sales & Marketing More 

Mougins, France
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 12, 2015

From the greeting to the goodbye s it was 5 star all the way!! We arrived for afternoon tea and were so delighted with the setting and the restaurant is beautiful, tasteful,elegant as were the staff. They were so very helpful and nothing was too much trouble. We ordered our tea from an extensive range 4/ 5 pages of selection... More 

Helpful?
Thank maxicoatfr
LanesboroughTeam, Director of Sales at The Lanesborough, responded to this review

Thank you for your fantastic review of Afternoon Tea, I am glad that you enjoyed your experience with us. All of our pastries are made in house by our in-house pastry team. I will ensure to pass on your comments to our F&B team. I am sorry that you experienced an issue during your tea, however I am glad that... More 

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Belgravia
Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
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