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The May Fair Hotel

5.0 of 5 Stratton Street, London W1J 8LT, England
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Certificate of Excellence 2014
The May Fair Hotel
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The May Fair Hotel
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2,311 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed last weekend and although it's a great location our stay was not good. Our room (121) was on the first floor and was very noisy. Restaurant was beneath the room and the scraping of chairs etc kept us awake. The windows were barred and also locked, so no fresh air and very claustrophobic. No cups to make tea and... More 

Was this review helpful? Yes
May811, General Manager at The May Fair Hotel, responded to this review

Thank you for your review which I was most concerned to read. I have taken on board your feedback and will most certainly follow this up with my Heads of Department. I am just so sorry that your experience was below your expectations and I would like to offer you my personal apologies for this. We do hope we might... More 

Sussex by the sea
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Round the corner from the Ritz, this hotel is in a fabulous location. It is five star quality and we really enjoyed our stay. The only disappointment was the cocktail bar - at £15 each or more cocktails should be excellent, but they were not and the service was poor. Other than that I look forward to returning.

Was this review helpful? Yes
May811, General Manager at The May Fair Hotel, responded to this review

Dear Kataine, Thank you for your review. I was pleased to hear you enjoyed your overall stay with us. Thank you for your feedback about the May Fair Bar and this is something I will certainly follow up on. We do hope we will have the opportunity of welcoming you back again soon. With my best wishes, Botho Stein Deputy... More 

Oslo, Norway
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spacious and very clean rooms, wonderful service and great location for both shopping and dining. We stayed for 3 night had a wonderful time. Nice bar area. The hotel charges 15 £ for using the spa (sauna and steam room).

Was this review helpful? Yes
May811, General Manager at The May Fair Hotel, responded to this review

Thank you for your review and I was so pleased to hear you enjoyed your stay with us. We look forward to welcoming you back again soon. With my best wishes, Botho Stein Deputy General Manager More 

Braintree, United Kingdom
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

i expected a wonderful weekend with use of the spa facilities. My husband and I were greatly disappointed. Firstly the hotel is "tired". The carpets are worn and the decor is very dated. Please do not get me wrong, the cleanliness is impeccable. The welcome was dubious - I would have expected to have the door opened for me but... More 

Was this review helpful? Yes 1
May811, General Manager at The May Fair Hotel, responded to this review

Dear Liz, Thank you for your review and i have read your review with interest. I am so sorry that your overall experience with us was a negative one and I would like to offer you my personal apologies that we did not exceed your expectations. I will certainly follow up on your feedback with my team and would like... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a fantastic stay here for my birthday, great location. Not a cheap hotel but well worth the money. Was greeted by 2 porters at the entrance of the hotel which made us feel very special, check-in went very smoothly, staff were very polite and accommodating, nothing was too much trouble. Hotel ticked all the boxes for me, would defiantly... More 

Was this review helpful? Yes 1
May811, General Manager at The May Fair Hotel, responded to this review

Dear Stephanie, Thank you for your review and I was so pleased to hear you enjoyed your stay with us in celebration of your birthday. We very much hope to welcome you back again soon. With my best wishes, Botho Stein Deputy General Manager More 

London, United Kingdom
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for 1 night for business. Rooms are spacious and beds are super confortable. Bathrooms are well equipped with large toiletries and lots of lovely fluffy towels. Unfortunately my room was by a lift, so their was a mechanical sound all night. I had forgotten my ear plugs, so I didn't sleep that well. Breakfast is amazing. They have... More 

Was this review helpful? Yes
May811, General Manager at The May Fair Hotel, responded to this review

Dear Sarah, thank you for your review and I was pleased to hear you enjoyed your overnight stay with us. I was sorry to hear about the noise disturbance you experience during your visit and do please accept my personal apologies for this. We do hope to welcome you back on a future occasion. With my best wishes, Botho Stein... More 

Helsinki, Finland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Not the quality you expect!! Price-Service and Stars dont match. Good location but nothing else. Something wrong with the managing of the place, i feel like most of employees are trainees. Next time will stay in the places i have stayed earlier in London. Dont expect they hear what you ask in this place.

Was this review helpful? Yes 2
May811, General Manager at The May Fair Hotel, responded to this review

Thank you for your review which I was most concerned to read. I would really like to discuss your comments in more detail with you and would therefore be grateful if you would kindly make contact with my office via the Hotel Switchboard. I do hope to hear from you soon. With my best wishes, Botho Stein Deputy General Manager More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

We booked a room weeks in advance or a romantic stay and specified arrival for 12midday and had spa treatments booked at 12.30pm, our room was not ready and we were told we would have a different room but this wouldn't be ready so we could have a temporary room which wouldn't be ready for 1hr so we left our... More 

Was this review helpful? Yes 1
May811, General Manager at The May Fair Hotel, responded to this review

Thank you for your review and I was pleased to hear you enjoyed your overall stay with us. I would like to take this opportunity of offering you my personal apologies for the experience you had when you checked into the Hotel and I am so sorry that this did, in some way, mar your visit. We do hope that... More 

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Additional Information about The May Fair Hotel

Address: Stratton Street, London W1J 8LT, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The May Fair Hotel 5*
Number of rooms: 406
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Also Known As:
May Fair London
Mayfair Hotel London
May Fair Hotel London
The May Fair Hotel London, England
Hotel Style:
#2 Casino Hotel in London
#49 Spa Hotel in London
#160 Business Hotel in London
#176 Luxury Hotel in London
#187 Romantic Hotel in London
#216 Family Hotel in London

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Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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