We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,070 London hotels »

The May Fair Hotel

5.0 of 5
Stratton Street, London W1J 8LT, England
Hotel amenities
The May Fair Hotel
Ranked #292 of 1,070 hotels in London
4.0 of 5 stars 1261 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

1,261 reviews from our community

What travelers say about this hotel
  • Room service(33)
  • Great location(27)
  • Green park tube(23)
  • Very nice(18)
  • Friendly and helpful(8)
  • Buckingham palace(6)
  • Would definitely stay(6)
  • Green park(6)
  • Credit card(4)
  • Good size(4)
Traveler rating
    503
    340
    174
    134
    110
Only show reviews for Family (107) | Couples (468) | Business (209)
Date Rating
Sydney
Senior Contributor
47 reviews 47 reviews
Reviews in 40 cities Reviews in 40 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed May 29, 2012 NEW

Why oh why do customer service people ask if there is anything they can do to help when they actually can't be bothered to follow through? Two annoying things on my last stay - firstly being told it was not too late to get my laundry done same day (it was, the truck had left and my stuff had to... More

Was this review helpful? Yes
May811, General Manager at The May Fair Hotel, responded to this review
May 30, 2012

Thank you for your review. I was sorry to read your comments and would like to take this opportunity of offering you my personal apologies. You are quite right and I am just so sorry that the follow through was not adhered to. I will be following this up with the departments concerned. I am pleased to hear that you... More

Cheshire
Senior Contributor
45 reviews 45 reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW

I booked a reward room last minute at the Mayfair and was not disappointed. I was staying with a friend so booked a twin room. On arrival we were upgraded to a large family twin room so we would have more space. The room was very nice and the bathroom was small but perfectly equipped. The reception staff were very... More

Was this review helpful? Yes
See 15 more reviews by Mozartonholiday for London
May811, General Manager at The May Fair Hotel, responded to this review
May 29, 2012

Thank you for your review. I was delighted to learn you enjoyed your stay with your friend and thank you so much for your kind comments about the team here. We very much hope to welcome you both back again. With my best wishes, Anthony Anthony Lee General Manager More

Boxford
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 28, 2012 NEW

We stayed at the May Fair for 4 days. It was very convienently located. Near the Green park tube. After taking 1 hour and approx $70 to go 4 miles we realized the tube or walking was the only way to get around London.The hotel was very clean and modern.During the week it was filled with business people and vacationers... More

Was this review helpful? Yes
See 2 more reviews by Paulagreen for London
May811, General Manager at The May Fair Hotel, responded to this review
May 29, 2012

Thank you for your review. I was pleased to learn that you were happy with the cleanliness of the Hotel but I was so sorry to learn that you were disturbed during the evening. I do hope you made our Reception aware of this and apologies were made. If you do return to The May Fair, please let my office... More

London, United Kingdom
Contributor
19 reviews 19 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 28, 2012 NEW

Dont let the name fool you. Hotel is poor... rooms are small even with london standards, mind you i got the cheapest room they had i think it was a superior double room (any smaller it would have been a superior cupbord) reception is always busy and noisy because of the bar in the lobby. I have no idea why... More

Was this review helpful? Yes
May811, General Manager at The May Fair Hotel, responded to this review
May 29, 2012

Thank you for taking the time to write a review. I was very disappointed to read this and so sorry this is your impression of The May Fair. I have taken on board your comments and would like to thank you for your feedback. With my best wishes, Anthony Anthony Lee General Manager More

vancouver
Senior Contributor
22 reviews 22 reviews
Reviews in 15 cities Reviews in 15 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed May 27, 2012 NEW

I did not sleep at the hotel, but, was given a tour of the facilities and a number of Rooms. This is a remodelled beauty. Great location, amazing Restaurant with a Chef who specialized in contemporary Middle Eastern Cuisine..AMAZING....Rooms are all re-done-modern decor beautiful designs in the Raddison Blu Edwardian tradition, but up scale. The Bar is the place to... More

Was this review helpful? Yes
See 2 more reviews by rubencanuck for London
May811, General Manager at The May Fair Hotel, responded to this review
May 29, 2012

Thank you for your kind review. Your comments about the Hotel and our team here are truly appreciated. We do hope to welcome you to stay with us soon and it would also be a pleasure to meet with you personally. Until then, I send you my warmest wishes, Anthony Anthony Lee General Manager More

ZURICH
Top Contributor
51 reviews 51 reviews
Reviews in 31 cities Reviews in 31 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed May 27, 2012 NEW

The location is awesome. The hotel itself is definitely overrated. The rooms are a tired. Staff is unhelpful and sometimes even rude and snobby. Queues for check-in. Nothing at this hotel refelcts the "luxury" and it`s definitely not 5*. At the hotel generally, everyone from the reception to the other staff makes you feel like you beeing mass processed -... More

Was this review helpful? Yes
May811, General Manager at The May Fair Hotel, responded to this review
May 29, 2012

Thank you for your review. I was so sorry to read your comments and that you have been left with this impression of The May Fair. This is certainly not the standards we strive to achieve here. Your comments have been taken on board and I would like to thank you for your feedback. I was, however, very pleased to... More

Moscow, Moscow City, Russia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 23, 2012
1
person found this review helpful

This is not bad hotel. But the management is rather strange... On the second day of our stay in the hotel we found a used condom in our room. Being informed about it the manager on duty just excused and promised to take this away. Next day when we said about that incident to the chief manager she asked us... More

Was this review helpful? Yes
May811, General Manager at The May Fair Hotel, responded to this review
May 24, 2012

Thank you for writing a review. I was extremely saddened to read your comments and I am so sorry for what you found in your room. This is inexcusable and I will be following up with the Manager concerned. The way in which it was handled was also most disappointing and please do accept my apologies for this. I do... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 23, 2012 via mobile
1
person found this review helpful

The May Fair hotel is not a bad hotel, but as a frequent traveller I feel this hotel is over rated. The room decor & televisions are out dated and the food at the hotel is mediocre.

Was this review helpful? Yes
May811, General Manager at The May Fair Hotel, responded to this review
May 24, 2012

Thank you for taking the time to write a review. I was disappointed to read your comments and sorry that you feel this way. I have, however, taken your feedback on board. I do hope we might have the opportunity of welcoming you back to The May Fair and if you do return, please let my office know won't you.... More

Scotland
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 22, 2012

Thought I'd write an updated review as I have stayed here several times since I reviewed a few years ago. This is a nice hotel in a good location handy for bars, restaurants and theatres but the rooms can be very variable, even when booking the same room style. On my latest stay the wardrobe was a hanging rail inside... More

Was this review helpful? Yes
See 3 more reviews by Travelling1girl for London
May811, General Manager at The May Fair Hotel, responded to this review
May 23, 2012

Thank you for taking the time to write a review. I was pleased to hear that you are happy with your overall stays here at the Hotel but have taken note of your additional comments and would like to thank you for this valuable feedback. I will certainly look into the points you have made. I was sorry to hear... More

Kent
1 review
4 of 5 stars Reviewed May 21, 2012

I stayed at the May Fair with my husband for a few days of relaxation and sight seeing. The room was fantastic, very comfortable bed and nice decor. The hotel was very near the sights of central London so we could either walk or take a bus to anywhere we wanted. The only gripe we had was when we decided... More

Was this review helpful? Yes
May811, General Manager at The May Fair Hotel, responded to this review
May 22, 2012

Thank you for writing your review. I was delighted to learn you enjoyed your stay with us and thank you for your positive comments. I was extremely concerned to read your feedback about one of the team in our restaurant and please do be assured that this is something I will personally be following up on. We do hope to... More

Travelers who viewed The May Fair Hotel also viewed

Hotel 41
5 of 5 stars 791 Reviews
London, England
Show Prices ABS:HotelCheckRates-d188961?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Chesterfield Mayfair
4.5 of 5 stars 1,023 Reviews
London, England
Show Prices ABS:HotelCheckRates-d192064?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Sofitel London St James
4.5 of 5 stars 1,371 Reviews
London, England
Show Prices ABS:HotelCheckRates-d236350?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 1,070 hotels in London, ranked by popularity »

Been to The May Fair Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The May Fair Hotel

  • May Fair London
  • Mayfair Hotel London
  • May Fair Hotel
  • May Fair Hotel London
Address: Stratton Street, London W1J 8LT, England
Price Range: PLN: $$$$

Owners: What's your side of the story?

If you own or manage The May Fair Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The May Fair Hotel
Show the lowest price for this hotel (from our partners)
Show Prices