We are looking forward to staying in this lovely hotel and experiencing it's great reviews, but after two email requests through their website, we have not had anyone contact us about a reservation question. Radisson reservations told us to contact the hotel directly, and we sent two requests through their "contact us" link on their site. Both request confirmed to...
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We stayed at the May Fair hotel for one night booked through Top Secret hotels. The rate wasn't hugely discounted but any discount helps! There were some things that could be improved but the overall experience was very good, so I have rated this a 4. I'll start with the downsides...
The room could have done with a bit of...
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I have just returned from London and stayed in this hotel for 1 night. As a travel agent and a well travelled person I have stayed in good and bad accommodation. I was expecting an excellent hotel with special service.
Check in was great, lifts are slow and tiny. Room was lovely, bathroom only had a shower over the bath...
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Thank you for your feedback.
I was so sorry to hear about your breakfast experience and this is something I will be following up with our Food and Beverage Director as this is completely unacceptable.
The service you received from our Front Desk really does sadden me and I am just so sorry that you were given this level of...
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Being a Founder Member of The Mayfair,so to speak,i was there 9 years ago when it was first refurbished and have stayed many times since then,imagine my delight that it is now in the very capable hands of Mr Anthony Lee (General Manager)and his team,in the one year that he has been in Situ,he has totally transformed,the bars, restaurants and...
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Thank you so much for your wonderful feedback and your very kind words which are truly appreciated.
I am so pleased you are happy with the Hotel and I very much look forward to welcoming you back soon. Please make contact with my office when you return so I may have the pleasure of saying hello.
With warmest wishes,
Anthony...
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Feels more like a night club than a 5* hotel!!!! Awful.
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We stayed in one of the suites at the hotel to celebrate my partners 50th birthday and it was one of the best hotel stays we have had.
The staff were so attentive and we were made to feel so welcome. A perfect stay!!
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Thank you for your feedback and delighted to hear you had a lovely time celebrating such a special occasion.
Your comments are truly appreciated and we very much look forward to welcoming you back again soon.
Sending you my warmest wishes,
Anthony
Anthony Lee
General Manager
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Having stayed here before on business I was pleased to be returning with my partner on a theatre break. I emailed ahead and requested a slightly quieter room than I previously had and was delighted with the room we were allocated! Room 870 was spacious and extremely peaceful! We weren't kept up by any loud music or building works (which...
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Thank you for your feedback.
We are delighted to read that you enjoyed your stay with us and found your room to be spacious and peaceful. I was sorry to learn about the shower and this is something I will bring up with my Head of Maintenance.
Your comments are very much appreciated and we very much look forward to...
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We stayed at May Fair Hotel for a birthday celebration and had a drinks reception in the bar before heading out for dinner. We had a pre reserved area set aside for 19 of us and the staff were great, making sure we had everything we needed. They were constantly attentive and helpful making our time there a perfect start...
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Thank you for your feedback.
Delighted to know you enjoyed your stay so much and so pleased to hear you were well looked after in the bar in celebration of a birthday.
We do hope to welcome you back again soon and until then, we send you our warmest wishes.
Anthony
Anthony Lee
General Manager
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Stayed at the May Fair for a family celebration. We were made to feel special and valued. End to end the staff make the hotel what it is and they do a sterling job. From the doormen and valet parking to the porter who could not do enough to ensure we were happy and settled.
Not as exclusive as some...
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Thank you for your feedback and so pleased you enjoyed your recent stay here and were happy with our staff. Your comments really are appreciated and we very much hope to welcome you back to The May Fair again soon.
With warmest wishes,
Anthony
Anthony Lee
General Manager
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We stayed in this hotel for 2 nights and had a fantastic time. From the moment of arrival John took really good care of us. Our room was fantastic, and you couldn't hear any noise at all from the street outside. If I was to make 1 small complaint was that the bed was too near the ground! The interior...
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Thank you so much for your delightful feedback.
We are so pleased to learn you enjoyed your stay so much and thank you also for your kind comments about the team here and in particular John. I will of course pass on your compliments.
We very much look forward to welcoming you back again soon and until then, I send...
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