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The Savoy

5.0 of 5
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The Strand, London WC2R 0EU, England
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Ranked #59 of 1,052 Hotels in London
A recent review
5 of 5 stars reviewed yesterday
Mark M Medellin, Colombia
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2,905 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Medellin, Colombia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed at the Savoy about 15 years ago and it was an utter disappointment. I simply scratched it off my list. This time around, the work meetings I attended brought me back here. Fairmont not only did a tremendous job with the restoration, but also has done a great job at bringing the level of service to par with... More 

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Dallas, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

We visited the Savoy 28 July thru August 3, 2015. We stayed in a one bedroom suite. The property itself is amazing. The history and the beauty of the hotel is remarkable. Our suite was beautiful, not the largest in the world but very nice, and the heated marble floors in the bathroom were a great extra touch.The property is... More 

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Los Angeles
1 review
5 of 5 stars Reviewed 2 days ago NEW

Every detail was pitch perfect during our stay. It was a Christmas holiday we will never forget. The history, the accommodations, the aroma, the service, and Tea at the Savoy were glorious. Highest recommendation.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review

Dear Guest, What a fantastic review! We are delighted that you enjoyed a stay over the festive season, and look forward to welcoming you again to The Savoy in the near future. Kind regards, Kiaran MacDonald More 

Boca Raton
1 review
3 of 5 stars Reviewed 2 days ago NEW

Rooms near elevator very noisy. Front desk. Do not honor Amex upgrade. U need to be aggressive and ask for manager-not what I expected to do at a fairmont hotel. Great location. The staff will not let u take a drink or ice cream to room. You must sit in bar/rest or call room service. Never had that at fairmont... More 

Review collected in partnership with Fairmont Hotels & Resorts

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Burton, United Kingdom
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Savoy must be visited to appreciate how special it is. Breakfast and Dinner was delicious and the cocktails were amazing. All staff were friendly, professional and curtious and we look forward to our next stay.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review

Dear Guest, From breakfast to dinner and cocktails, it is a pleasure to hear you enjoyed a stay at The Savoy. Many thanks for taking the time to review your visit, I hope we are able to welcome you back again soon. Kind regards, Kiaran MacDonald More 

Reigate, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My wife and I love staying at this hotel, the staff are friendly and very helpful. The Savoy grill is amazing with freshly cooked food, the rooms are fantastic and clean and the beds are so comfortable. We will always go back and miss the hotel when we leave.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review

Dear Guest, We love your review and hope to welcome you again in the near future. Thank you for your great comments; we are pleased to have been able to create a lasting impression. Kind regards, Kiaran MacDonald More 

London, United Kingdom
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I surprised my wife for her 60th birthday with a night at the Savoy and an evening at the theatre. If there is one thing in life to do, you must spend a night at the Savoy it is absolutely the best hotel experience ever. From the moment you step out of the taxi you are their special guest. We... More 

Was this review helpful? Yes 1
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review

Dear Guest, Your wonderful review really captures the essence of what we all try to achieve at The Savoy for our guests - a magical and memorable experience, combined with a seamless service. Thank you for your kind compliments and we very much hope to see you again very soon. Kind regards, Kiaran MacDonald More 

Glasgow, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Best 5* in London. Impeccable service from all staff. Had a Thames view room. The American bar is fantastic for cocktails. A little expensive but worth a visit. Used the gym sauna and pool. I will be returning hopefully on my next visit to London. 10/10!!!

Was this review helpful? Yes 1
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review

Dear Guest, Thank you for taking the time to write such kind compliments. From the service to cocktails and fitness facilities, I was so pleased to hear you enjoyed your time at The Savoy and hope we are able to welcome you again soon. Kind regards, Kiaran MacDonald More 

KILSALL
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for the experience,this is a very fine hotel but didn't live up to my exceptions. our room was not ready but we were offered complementary drinks, after an hour the concierge arrived with the key told us the room number and off he went, didn't bother to show us to the lift, had to ask another member of... More 

Was this review helpful? Yes 1
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review

Dear Guest, Thank you for your honest and open review. I am very sorry to learn of the disappointing experience you had during your stay, but your comments have helped us to identify areas of our service that need immediate attention. I also noticed your comment with regard to the in-room tea/coffee making facilities, please note these are available upon... More 

Toronto
Level Contributor
614 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 443 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

A first class hotel is first class all the way, in every aspect, anticipating the guest needs before they arrive and doing their homework on their guest. The Savoy London failed in this area. No recognition for being an AMX Centurion member. No acknowledgement for being loyal Fairmont President club members. The first room given was so small I could... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • American bar(81)
  • River Restaurant(32)
  • Afternoon tea(24)
  • Art deco(17)
  • Very good(16)
  • Room service(15)
  • Thames foyer(13)
  • Friendly and helpful(6)
Questions? Get answers from hotel staff and past guests. Ask a question

1,474 photos of this hotel

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Room/suite (294)
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Hotel & grounds (191)
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View from room (39)
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Dining (123)
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Business center/function rooms (7)
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Bathroom (87)
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Family/play areas (2)
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Pool/beach area (8)
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Other (340)

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Amenities (30)
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Deluxe Room (39)
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Personality Suite (68)
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Pool (7)
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Restaurants and Bars (64)
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Suite (59)
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Superior Queen Room (30)
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The Hotel (36)

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Hotel & grounds (10)
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Business center/function rooms (2)
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Dining (9)
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Room/suite (7)
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Pool/beach area (4)
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Other (18)
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Staying in Trafalgar Square / Embankment

Neighborhood Profile
Trafalgar Square / Embankment
With its iconic Nelson’s Column, majestic oversized lions and brightly-lit fountains, Trafalgar Square is not just considered the heart of this bustling London hub, but the very core of the city itself. Beyond this esteemed gathering place are more famous icons, as well as a disproportionate numbers of the city’s most popular cultural attractions including the National Gallery and many West End theaters. Along the way to these major sites are quiet lanes and antiquated pubs to discover, as well as riverside vistas to enjoy on the embankment. With a calendar full of celebratory events, any time of year is a fine time to visit.
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