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5.0 of 5 Hotel   |   The Strand, London WC2R 0EU, England (Trafalgar Square / Embankment)
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The Savoy
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Ranked #53 of 1,064 Hotels in London
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5 of 5 stars reviewed yesterday
peter v Plymouth, United Kingdom
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2,549 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Plymouth, United Kingdom
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our group stayed at the hotel for a Board meeting, followed by a Shareholders meeting and a dinner and dance. From arrival and being greeted by Tony the whole experience was professional, helpful and friendly. The rooms were full of character and the service was always outstanding. There was always a "can do" approach to any request and the DJ... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Top Contributor
58 reviews 58 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Savoy hotel is world famous for excellent high standards and service, and it absolutely did not disappoint. We were greeted by a smart, friendly doorman, and then welcomed inside by a member of staff who directed us to a private side room where a polite young lady swiftly checked us in at a stunning antique leather topped desk, (no... More 

Was this review helpful? Yes 2
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hard to know where to start for such a top hotel. We were are group of six (couples). My husband and I arrived first and we waited for over 30 minutes to check in.We were shown up to our room which I can only say was ok. There was nowhere to sit apart from one (desk) chair. This was supposed... More 

Was this review helpful? Yes 1
Norwich, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

An incredible place, from the moment you draw up outside, see the Savoy sign, go through the doors and into the lobby(beautiful beautiful place, paintings, furniture, floor tiles, so much for the eye to take in), you know your entering a very special place and can feel the history. No check in desk, instead you are shown through to a... More 

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I would like to express my thanks and appreciation to the Fairmont group for organising the amazing experience my husband and I received whilst staying at the Savoy. It is truly the most wonderful hotel in which we have ever stayed.

Was this review helpful? Yes 1
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review

Dear Guest, Many thanks for taking the time to write such wonderful comments. We are delighted your enjoyed your stay with us and hope to welcome you again to The Savoy in the near future. Kind regards, Kiaran MacDonald More 

Abertillery, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the minute we arrived the staff were so helpful and nothing was too much trouble for them.A birthday cake delivered to the room (which was quite unexpected)was a lovely surprise.First class attention from a first class hotel,that made our family birthday celebrations all the more memorable.

Was this review helpful? Yes 1
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review

Dear Guest, Thank you for taking the time to review your celebratory visit to our iconic hotel. It’s a pleasure to hear the team were able to create some wonderful memories for you both. I look forward to sharing your kind words with all the team and hope we are able to welcome you again soon. Kind regards, Kiaran MacDonald More 

Martha's Vineyard
Contributor
11 reviews 11 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Spent three nights here last April, for a special getaway. Did not disappoint. If you are seeking the finest, look no further. And don't miss tea and/or brunch. Concierge was helpful, traveled during the busy Easter weekend and hotel was not overly crazy. Cannot even compare to other hotels. Simply wonderful in every way. WOW.

Was this review helpful? Yes 3
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review

Dear Guest, Thank you for your lovely review and kind words about the staff. We are so pleased you enjoyed your time with us and very much hope to see you back again to The Savoy very soon. Kind regards, Kiaran MacDonald More 

Kettering, United Kingdom
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Had a nice stay - A little over the top service, our bed was very high, the pillows were not changed so we were left we feather ones ! Also our room was noisy with building work in the morning. We won't be returning to The Savoy. Disappointed but lots of fab hotels in London so will return to them... More 

Was this review helpful? Yes 1
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review

Dear Guest, Thank you for your review and I am glad that overall you enjoyed your stay, but so sorry to learn of some of the issues you experienced. Please be assured your comment with regards to the pillows has been shared with our housekeeping team for their review. It is also disappointing to hear your sleep was disturbed by... More 

Cardiff, United Kingdom
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We purchased an Amazon Local deal which consisted of one nights stay on a Sunday to include a 3 course evening meal and English breakfast. We chose to upgrade our room to kingsize and thought the room was really elegant, well furnished and spotlessly clean. The cost of drinks at this hotel was high by our standards but I guess... More 

Was this review helpful? Yes 4
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review

Dear Guest, Many thanks for taking the time to review your stays. It’s such a pleasure to hear you enjoyed the visit and I hope we are able to welcome you again soon. Kind regards, Kiaran MacDonald More 

Swansea, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I visited the Savoy hotel to celebrate her birthday. I had contacted the hotel prior to our arrival to make the hotel aware of the occasion and to arrange champagne and chocolates for the room. We had indicated that we would be arriving around mid day on the day of our stay but in fact arrived at... More 

Was this review helpful? Yes 3
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review

Dear Guest, Your wonderful review really captures the essence of what we all try to achieve at The Savoy for our guests - a magical and memorable experience, combined with a seamless service. Thank you for your kind compliments and we very much hope to see you again very soon. Kind regards, Kiaran MacDonald More 

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Additional Information about The Savoy

Address: The Strand, London WC2R 0EU, England
Phone Number:
Location: United Kingdom > England > London > Trafalgar Square / Embankment
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Savoy 5*
Number of rooms: 263
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Also Known As:
The Savoy Hotel London
Savoy London
Savoy Hotel London
The Savoy London, England
Hotel Style:
#17 Spa Hotel in London
#36 Romantic Hotel in London
#43 Business Hotel in London
#46 Luxury Hotel in London
#57 Family Hotel in London

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Trafalgar Square / Embankment
With its iconic Nelson’s Column, majestic oversized lions and brightly-lit fountains, Trafalgar Square is not just considered the heart of this bustling London hub, but the very core of the city itself. Beyond this esteemed gathering place are more famous icons, as well as a disproportionate numbers of the city’s most popular cultural attractions including the National Gallery and many West End theaters. Along the way to these major sites are quiet lanes and antiquated pubs to discover, as well as riverside vistas to enjoy on the embankment. With a calendar full of celebratory events, any time of year is a fine time to visit.
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