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The Savoy

5.0 of 5
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The Strand, London WC2R 0EU, England
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1 room 1 guest
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2,973 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (615)
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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Not sure you can stay a more beautiful hotel. Stunning from the moment you walk in. Excellent location. For traveling with a teen, the room set up was perfect---a common entry with 2 bedrooms and baths. Our private butler took us to our room and made us feel welcome. Friendly, efficient, just like the rest of the staff we encountered.... More 

Was this review helpful? Yes
kent
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed the weekend for our anniversary. Had a Butler suite that was beautifully decorated and such a comfortable bed. The service all round is first class and this is our favourite hotel. I would highly recommend

Was this review helpful? Yes
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review

Dear Guest Thank you for taking the time to share your very kind words regarding your recent stay with us. I was so pleased to hear that you selected The Savoy to celebrate such a special occasion, many congratulations to you both! I hope we can welcome you back again very soon. Kind regards Kiaran MacDonald More 

Level Contributor
59 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Our travel agent recommended the Savoy Hotel over the Royal Horseguards Hotel where we have stayed in the past and loved very much. Our expectations were high based on this recommendation and honestly, we were disappointed with our experience by the end of our 5 day visit. The hotel itself is beautiful, but definitely a bit stiff in terms of... More 

Was this review helpful? Yes 1
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review

Dear Guest, Thank you for your honest and open review. We are so very sorry to learn of the disappointing experience you had during your stay. Your observations are welcomed, as we understand that it is the smallest of details that can make all the difference to the enjoyment of a stay, so thank you for sharing your thoughts with... More 

Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here on a Sunday night in a deluxe king room, overlooking the Thames. It was a beautiful room and had the biggest, most comfortable bed! The hotel itself is just stunning, but the best thing is the staff. They literally couldn't do enough for us and are a credit to the hotel. A wonderful stay and we will... More 

Was this review helpful? Yes
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review

Dear Guest, Your comments are praise indeed! Thank you for taking the time to share such lovely comments regarding the service that you received. Our team strive to ensure that each and every guest is made to feel utterly at ease, so it is wonderful to hear that this was most certainly the case during our recent visit. We are... More 

Huntington
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We rented a suite, paid for special service airport pick up limo service, butler unpacking and chlothes pressing. We were picked up in a van, room was not ready, not allowed to check in until 4, butler never showed up to unpack or get chlothes pressed for dinner. Waited 45 minutes to eat at Savoy Grille, but someone else was... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 4
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review

Dear Guest, Thank you for taking the time and trouble to share your thoughts and observations of your time at The Savoy in such a detailed review following your stay with us as all guest feedback is so important. May I say how very sorry I am to hear that you left the hotel less than satisfied with the services... More 

Dunedin, New Zealand
Level Contributor
95 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Treated ourselves on our anniversary to the 'Sunday at the Savoy' package (including a king room, dinner and breakfast), what an amazing, classy, timeless, gorgeous and special place! Arrival is very grand and exciting, we were checked in very politely and professionally, were shown the restaurants and to the lift. Our room was gorgeous, on the third floor (sadly on... More 

Was this review helpful? Yes
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review

Dear Guest, Thank you for your very kind comments regarding your recent stay at The Savoy. Your wonderful review really captures the essence of what we all try to achieve for our guests - a magical and memorable experience, combined with seamless service. Special occasions should be celebrated in style and we are delighted that you enjoyed your time with... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Went for drinks for my birthday and loved it, can't wait to go back! Bit expensive but perfect for a special occasion. Service is second to none and the bartenders certainly know how to make a cocktail (as they should when you pay £150 per cocktail). They also have a pretty good wine selection on the list. We did not... More 

Was this review helpful? Yes
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review

Dear Guest, Your wonderful review of our bars really captures the essence of what we all try to achieve at The Savoy for our guests - a magical and memorable experience, combined with a seamless service. Thank you for your kind compliments and we very much hope to see you again very soon. Kind regards, Kiaran MacDonald More 

London, United Kingdom
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Savoy is second to none!! From the moment we arrived until the second we left we felt like royalty! We stayed in a junior suite which was beautifully decorated. We ate in Kaspars-the food & atmosphere were amazing. We had breakfast in the elegant Thames Foyer which is a must if you stay here. Every single one of the... More 

Was this review helpful? Yes
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review

Dear Guest, Thank you for your lovely review and kind words about the Savoy team and the service that you received, whilst staying with us for your special celebration. We are so pleased you enjoyed your time with us and very much hope to see you back again to The Savoy very soon. Your feedback will most certainly be shared... More 

Oxfordshire, England
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I'm writing this as a second-hand review as I didn't stay there myself - my family bought the Sunday Best overnight package as a present for my mother for her 80th birthday. I made the booking myself - and that was a complete nightmare. I phoned to make the booking months before her birthday and initially booked the package through... More 

Was this review helpful? Yes
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review

Dear Guest, Thank you for taking your time to share your recent experience of booking a room with us, to celebrate your mother’s 80th birthday here at The Savoy. I am concerned to learn of the confusion in arranging a booking which should be a very straightforward process. We would like to have the opportunity to discuss your feedback in... More 

Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We visited this iconic hotel for my best friends civilised hen party. We enjoyed their spa facilities getting facials and massages the staff where so helpful and caring catering to our every needs. Then enjoying their swimming pool a very fabulous day for us all. Enjoying our cocktails later on down in the bar. A very special send off for... More 

Was this review helpful? Yes
Kiaran_MacDonald, Managing Director at The Savoy, responded to this review

Dear Guest, Your kind compliments of the service you received from our staff at The Savoy are much appreciated and I thank you for taking the time to share these. Our Beauty & Fitness department has recently re-opened after a renovation and so I am particularly happy to hear that you all enjoyed your visit to celebrate your friend’s special... More 

Hotel Review Summarization

What travelers say

  • American bar(81)
  • River Restaurant(32)
  • Afternoon tea(24)
  • Art deco(17)
  • Very good(16)
  • Room service(15)
  • Thames foyer(13)
  • Friendly and helpful(6)
Questions? Get answers from hotel staff and past guests. Ask a question

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Other (18)
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Staying in Trafalgar Square / Embankment

Neighborhood Profile
Trafalgar Square / Embankment
With its iconic Nelson’s Column, majestic oversized lions and brightly-lit fountains, Trafalgar Square is not just considered the heart of this bustling London hub, but the very core of the city itself. Beyond this esteemed gathering place are more famous icons, as well as a disproportionate numbers of the city’s most popular cultural attractions including the National Gallery and many West End theaters. Along the way to these major sites are quiet lanes and antiquated pubs to discover, as well as riverside vistas to enjoy on the embankment. With a calendar full of celebratory events, any time of year is a fine time to visit.
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