At the Ritz even commoners are treated like royalty. After you check in you get a guided tour of the facilities and your room. There are people who open the doors to the Palm Court as you approach. My room, an Executive King, was compact but large enough. The decor throughout is old-fashioned opulent - no Asian minimalism here. Breakfast... More

Me and a friend spent 3 absolutely amazing days at The Ritz London. I loved the old school luxe atmosphere in this hotel. The room was very well equiped and furnished with lots of style. I read some of the reviews here, saying the style is old, but to me it is just classy. Everyone working there was more than... More

Our welcome at The Ritz was warm and kind, we had in advance made a reservation for a Junior Suite to celebrate our Gold Wedding. When we checked the room and the minibar we found that a bottle of white wine was missing according to the list in the refrigerator We called the room service because we didn't want to... More

Terrible value here. My wife and I stayed here on our honeymoon and were very disappointed. The hotel is old and the decor is very dated (hasn't been refreshed since the 80s maybe). Very disappointing all-around: concierge gave poor restaurant recommendations, there was no seating in the lobby other than for the restaurant, wifi was insanely priced (26 gbp per... More

Honestly, I have never ever complained! "I am sure that The Ritz Hotel is an amazing hotel if you are a middle class or higher class white individual. As a young black individual I must admit i felt very downgraded. "Before the hotel knew i was an artist with a bit of cash, They treated me like a common thief.... More

We booked to stay in the 2 Bedroom Deluxe suite, but to compensate for the suite not being ready on time, we were upgraded to the Berkeley suite, which was utterly beautiful. It was extremely spacious, beautifully lit and at a perfect temperature. We had gorgeous, uninterrupted views over Hyde Park, with no outside noise whatsoever. Room service was fast,... More

Fantastic building beautiful decor and the staff certainly are very attentive and welcoming. Food was very well presented and delicious although as expected very expensive. We had requested an non smoking room and when shown to our room someone had obviously been smoking there we did complain and we could have been moved but declined if this happens to you... More

I felt rather disappointed by the “Executive” room: insufficient number of plugs (only one plug close to the working table, so you can use it for the lamp of for the laptop, but not for both), inadequate locations of plugs (hairdresser could not be connected at the bathroom, but at the room, with no mirror close to you!!!) and air... More

The Ritz isn't a place I would usually stay in but I decided to treat myself as I was on holiday in London. I booked in the Superior King Room. I arrived at precisely 2pm (their check in time) as I had a meeting at 3pm & wanted to leave my bags in the room. I was greeted at the... More