Comparing American luxury hotels with European is like comparing apples and oranges. Europe hotels simply cannot compare to the American ones. The Ritz is nice but it would probably not be considered a 5 star in America. As with all of Europe, it's showing its age (in good ways and bad.) I suspect Europeans have lower standards for cleanliness and... more

We spent our last night in London at The Ritz and admittedly booked it on a whim. So, we might not have been put in the best room on the best floor (we got room 226). The hotel IS splendid as you walk through its immense, luxurious lobby. You really have to see it to appreciate it. And, the bell... more

I have just returned from a weekend break to celebrate my 40th birthday at the Ritz hotel. We are a family of 4 with children aged 15 and 12 yrs. I have to say that from the moment we got there this hotel had the wow factor! There was a card and a birthday cake in my room upon check... more

My husband and I stayed there Bank holiday weekend and it was the best service we have ever received. From the moment we arrived, the staff were genuinely friendly and efficient. The doorman took our luggage and radio'd through to reception our names so we didn't even have to tell them who we were. Everything ran smoothly and the receptionist... more

The ultimate London joy, a stay at the Ritz. The first view of the room was jaw dropping, gilded ceilings, gilded faucets and champagne! The treats didn't end , our rate included dinner with 4 courses, and a full English breakfast the next morning. The staff was willing and delightful. I w as celebrating my 60th birthday, and I think... more

The Ritz London harkens back to an era of grace, manners, elegance, and unparalleled service that seems more often than not today to have all but vanished from our society. I have been lucky enough to stay here a few times, and it remains my hotel of choice in London. In my view, nobody comes close to doing hospitality like... more

Well I have to say that I am not at all impressed with afternoon tea at the Ritz. Reading other reviews one feels some similarities are clearly evident. Upon arrival we were greeted by a very pleasant dining area manager. However, after that it was downhill all the way to the exit. Firstly, when one goes to the Ritz you... more

We went here as a special treat for our silver wedding aniversary and received 5 star treatment from the minute we got out of the taxi. We had booked the romance package which included fruit champagne etc on arrival and a meal with wine in the evening. When we went to book in the reception staff were polite and very... more

I booked the Ritz for my fiance's birthday as we were in London shopping. It's just a great place. I'm sure there are better equipped hotels with more facilities - bang and olufsen toilet roll holders etc but this place has got a very special feel about it. The decor is as you'd expect all old school glamour, and it's... more