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The Ritz London

5.0 of 5 Hotel   |   150 Piccadilly, London W1J 9BR, England (Mayfair / St James's / Piccadilly / Green Park )
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The Ritz London
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Ranked #27 of 1,071 hotels in London
Certificate of Excellence 2013
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1,214 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
11 reviews 11 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Went here for afternoon tea and it was superb! Couldn't have asked for better and everything came in plentiful supply, unrushed and the piano playing added to the air of luxury. Would definitely recommend this to anyone and I will return!

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Carmarthen, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed ar room 426 at the Ritz over Easter, and it was worth every penny. The hotel is wonderfully atmospheric – it’s like stepping back in time into a golden age of glitz and glamour. The room was bright and beautiful. The staff were friendly and the service excellent. We ordered a bottle of champagne, and it came along... More

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Senior Contributor
21 reviews 21 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have choose to call it "lazy sunday at the Ritz". It is part of a package offer only on sunday evening including delux suite,champagne,flower ,3 courses diner meal and breakfast. It is a wonderful experience in one of the most french style luxury hotel of London where modernity has been kept hidding to keep the beautiful french art in... More

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Top Contributor
82 reviews 82 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I was again at the Ritz last week and will return again this week ! It really is home away from home , the front desk are always so charming and helpful , there really is almost nothing they will not try to do for you . The concierge are all perfect reliable and send a written note to the... More

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Stephen_Boxall, Managing Director at The Ritz London, responded to this review

It is always gratifying to receive such praise from a returning guest. I am grateful for the constructive feedback with regards to the facilities and can reassure you that the hotel is in a constant state of appraisal and refurbishment. I hope you will continue to enjoy your home away from home and thank you for the very kind personal... More

High Wycombe, United Kingdom
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Booked a quick stop over during shopping. Initial room strange with no real window ... Moved to a lovely Exec Room. Usual gaggle of extras in room with marvellous bedding and the most comfortable bed ever. Room shutters ensured a great night sleep Cocktails and coffees all fab

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Stephen_Boxall, Managing Director at The Ritz London, responded to this review

Thank you! Short, sharp, and straight to the point. I am so pleased you had a comfortable night with us and will want to repeat the experience. SB More

Auckland Region, New Zealand
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Darling and I stayed here on one of their special deals-dinner,bed and breakfast over a Sunday night. We were weary and probably looked a little freyed around the edges after a super long journey, and I don't mind admitting I was a bit anxious about the reception we might receive. I needn't have worried-the staff from reception to dining room... More

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Stephen_Boxall, Managing Director at The Ritz London, responded to this review

I am so pleased that you were made to feel so welcome and comfortable after travelling such a distance, it is the very least we could do! I hope you will be able to stay a little longer should you venture in our direction again. Thank you for the kind comments. SB More

Dallas, Texas
Senior Contributor
45 reviews 45 reviews
44 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the very beginning of booking our room nine months in advance, we received trademark service from the team at The Ritz London. Between the pre-arrival experience and the reviews on Trip Adviser, I had very high expectations. These expectations clearly met and exceeded. Before I go any further, allow me to describe myself. I am thirty, very young for... More

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Stephen_Boxall, Managing Director at The Ritz London, responded to this review

This is a very touching and much appreciated review of your experience at the hotel. Thank you so much for taking the time to write so eloquently and I hope your next stay with us lives up to the same high standards that you now know we are capable of! Thank you once again. SB More

Little Horwood, null, United Kingdom
5 reviews 5 reviews
5 of 5 stars Reviewed 3 days ago NEW

visited The Ritz on Saturday evening for 'Live at The Ritz' dinner to celebrate my granddaughters 18th birthday. From the moment we arrived to the end of the evening everything was perfect, the service was second to none, charming service from every single member of the staff, the food was delightful, we chose the 'Surprise' menu, 6 courses and every... More

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Dallas, Texas
4 reviews 4 reviews
4 of 5 stars Reviewed 3 days ago NEW

i have mixed emotions on this review. i loved the room, we were given an executive room, which was rather nice facing the street. the service was great. no issues on anything other than the hotel closed down early. the doors were locked at midnight, but that's okay. the problem there was nothing really to do in the late evening.... More

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Stephen_Boxall, Managing Director at The Ritz London, responded to this review

I am always pleased to read positive comments on the service provided by the staff, as this is where I believe The Ritz excels. I understand your remarks regarding the late night calm - perhaps it was just a quiet night and it is a shame that you missed the buzz that it often evident. Christmas time is certain to... More

Senior Contributor
40 reviews 40 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Visited the Ritz for afternoon tea as part of my friend's and my birthday celebrations. The overall experience was amazing - such a great opportunity for people watching. Service was excellent and the atmosphere was lovely. The day we visited the piano wasn't being played, instead the music was played on a harp which added to our experience.

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Additional Information about The Ritz London

Also Known As:
The Ritz London Hotel
The Ritz London Hotel London
The Ritz Hotel London
Ritz Hotel London
Ritz London
London Ritz
London Ritz-Carlton
The Ritz London England
Address: 150 Piccadilly, London W1J 9BR, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Business Hotel in London
#22 Family Hotel in London
#22 Luxury Hotel in London
#23 Romantic Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz London 5*
Official Description (provided by the hotel):
Opened by renowned hotelier Cesar Ritz in 1906, The Ritz today still retains all the glamour and excitement synonymous with this world famous hotel. Perfectly located in a landmark position on Piccadilly in the heart of London's West End, the 134 room luxury hotel is ideally placed to suit both business and leisure visitors alike. Now totaling 111 bedrooms and 23 suites, the elegant rooms combine the original Louis XVI style interiors with modern day technology. Considered by many to be one of the most beautiful rooms in the world, The Ritz Restaurant features a magnificent frescoed ceiling with west facing windows overlooking the Terrace, the Italian Garden and Green Park beyond. The Restaurant is open for breakfast, lunch and dinner daily, with a Dinner Dance on Saturdays and from 1st June 2014 on Fridays also. The Palm Court restaurant offers, most famously, daily Afternoon Tea service which has been popular since the hotel first opened. The stylishly updated Rivoli Bar was designed by Tessa Kennedy and features Art Deco styled interiors. Open daily with a bar menu. Private dining facilities at William Kent House, the 18th century mansion house at The Ritz, include an exquisite selection of banquet rooms and suites. Possibly the most elegant and opulent private rooms in London, William Kent House offers the perfect venue for private receptions, weddings, boardroom meetings, lunches, dinners and gala events. The Ritz London is a Grade II star listed building and in 2002 became the first hotel to receive the Royal Warrant from his Royal Highness The Prince of Wales for banqueting and catering services. ... more   less 
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