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The Ritz London

5.0 of 5
150 Piccadilly, London W1J 9BR, England (Mayfair / St James's / Piccadilly / Green Park )
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B&B from £375 incl VAT
The Ritz London
Ranked #27 of 1,081 hotels in London
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812 reviews from our community

Traveler rating
    575
    137
    46
    31
    23
See reviews for
Families
161
 
Couples
360
 
Solo
43
 
Business
78
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Cardiff, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 24, 2013 NEW

The Ritz London is a definite must for your wish list for life. Not only because of its iconic status. The kindness and thoughtfulness of all the staff are really second to none. Nothing is too much trouble for you. You are truly spoilt and coming home can be a shock to the system ! The grand restaurant is famed... More

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North Yorkshire
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 23, 2013 NEW

I must write to tell you of our wonderful two night stay. I took my daughter for her 17 Birthday she was amazed and loved the ambiance of the place. The reception staff were welcoming and wished my daughter a happy birthday on our arrival. We were given a short tour of the Hotel and then shown to our room... More

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Kent
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 23, 2013 NEW

I booked this for my husbands 30th Birthday and it was everything I hoped it to be and more. The cocktails were expensive in the Rivoli bar but it was expected.. i had a champagne Ritz 100 £20 and my husband a beer £9.50.. a glass of wine was £14. The waiter took out drinsk tot he restaurant where we... More

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Cambridge
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 22, 2013 NEW

After a trip to the threatre, we were hunting for a location to have a couple of pre-dinner cocktails; and right before our eyes the Ritz. The doorman welcomed us, and pointed out the Rivoli Bar. All the bar staff were very friendly and welcoming. The cocktail menu had some interesting mixtures. Dazzling Gem and Duchess of Cambridge were superb.... More

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See 8 more reviews by RoutemasterCambridge for London
Farnborough Hants
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 21, 2013 NEW via mobile

I am amazed that once again there are bad reviews for the Ritz based on my experience. It would appear that there will always be a hard core of Trip Advisor reviewers who get a kick (or more likely are seeking a price reduction) out of complaining. It was my wife's 60th birthday and I had arranged to have tea... More

Was this review helpful? Yes 2
Stephen_Boxall, Managing Director at The Ritz London, responded to this review
May 22, 2013

Excellent. I am very happy to read of your enjoyable stay and it seems that we have two happy customers who had a wonderful experience. I can understand why your wife was so delighted, as can I understand why you single out Louis for special mention. He has worked at The Ritz for several decades (does not look old enough?!),... More

australia
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed May 20, 2013 NEW

Checking in got us off to a bad impression with reception staff interupting each other and seemed more interested in checking in someone staying in a suite!! We had the Breakfast and Dinner package. You needed to have eaten before going to Dinner as the portions were so small. Our room wash basin did not have hot water and the... More

Was this review helpful? Yes 1
Aberystwyth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 20, 2013 NEW

I have stayed here on several occasions and have enjoyed my stay every time, if you are going to stay here you may as well pay for the full experience, make sure you get a good room! We love it every time, the opulence, the luxury, it lives up to expectation. One problem was, when dining at the Ritz restaurant... More

Was this review helpful? Yes 1
See 3 more reviews by lilmisskaty for London
Suffolk
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 20, 2013 NEW

My husband surprised me on our wedding anniversary, with a night at the Ritz in London. I was of course expecting to be delighted with our stay, which I was, but I was even more surprised when Maria at reception took us up to our room and we discovered that they had upgraded us. We had the most divine rooms... More

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Stephen_Boxall, Managing Director at The Ritz London, responded to this review
May 22, 2013

Although we cannot always guarantee an upgrade, when we are notified of a special occasion and there is availability, it is as much our pleasure to deliver the surprise, as I am sure it is to be on the receiving end of it. I am delighted to learn that we were able to thrill you in this way and that... More

Bolton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 19, 2013 NEW

Everything about our stay at The Ritz, London was fantastic. The restaurant is a delight and our waiter called Enzo from Naples was extremely professional. All the staff are very friendly and not at all snobbish.

Was this review helpful? Yes
Stephen_Boxall, Managing Director at The Ritz London, responded to this review
May 22, 2013

I often repeat how the The Ritz is its staff, and I thank you sincerely for commenting on how friendly they are. I completely agree! I hope we will see you again when the occasion calls for it. SB More

England
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 19, 2013 NEW

For £47 (and that's without champagne), afternoon tea at the Ritz doesn't come cheap, and in any other venues you might come away feeling a bit short-changed. But the Ritz experience is absolutely worth every penny! The setting is incredibly lavish, and the waiters were all extremely attentive, meaning that it feels like a very special experience from beginning to... More

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See 3 more reviews by Katiescot for London
 
 
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Hotel Summarization (Beta)

What travelers say

  • Afternoon tea(36)
  • Dress code(28)
  • Room service(11)
  • Very good(11)
  • Birthday cake(9)
  • Junior suite(7)
  • Palm Court(6)
  • Rivoli bar(3)
  • Special occasion(3)
  • Staff were friendly(3)

Additional Information about The Ritz London

Address: 150 Piccadilly, London W1J 9BR, England
Phone Number:
Region: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Restaurant Room Service Suites Wheelchair access
Hotel Style:
#23 Romantic Hotels in London
#23 Luxury Hotels in London
#28 Family Hotels in London
#48 Business Hotels in London
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Opened by renowned hotelier Cesar Ritz in 1906, The Ritz today still retains all the glamour and excitement synonymous with this world famous hotel. Perfectly located in a landmark position on Piccadilly in the heart of London’s West End, the 136 room luxury hotel is ideally placed to suit both business and leisure visitors alike. Now totaling 113 bedrooms and 23 suites, the elegant rooms combine the original Louis XVI style interiors with modern day technology. Considered by many to be one of the most beautiful rooms in the world, The Ritz Restaurant features a magnificent frescoed ceiling with west facing windows overlooking the Terrace, the Italian Garden and Green Park beyond. The Restaurant is open for breakfast, lunch and dinner daily, with a Dinner Dance on Fridays and Saturdays. The Palm Court restaurant offers, most famously, daily Afternoon Tea service which has been popular since the hotel first opened. The stylishly updated Rivoli Bar was designed by Tessa Kennedy and features Art Deco styled interiors. Open daily with a bar menu. Private dining facilities at William Kent House, the 18th century mansions house opened recently at The Ritz, include an exquisite selection of banquet rooms and suites. Possibly the most elegant and opulent private rooms in London, William Kent House offers the perfect venue for private receptions, weddings, boardroom meetings, lunches, dinners and gala events. The Ritz London is a Grade II star listed building and in 2002 became the first hotel to receive the Royal Warrant from his Royal Highness The Prince of Wales for banqueting and catering services. Returned to private British ownership in 1995, The Ritz has now, eleven years later, been fully restored with no detail left untouched. ... more   less 
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Also Known As:
The Ritz London Hotel
The Ritz London Hotel London
The Ritz Hotel London
Ritz Hotel London
Ritz London
London Ritz
London Ritz-Carlton
The Ritz London England

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The Ritz London
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