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The Ritz London

#24 of 1,054 Hotels in London
Certificate of Excellence
150 Piccadilly, London W1J 9BR, England
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1 room 1 guest
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The Ritz London
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2,097 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (325)
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All months
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed today NEW

From our arrival to departure our expectations were met in every possible way, we upgraded our room to an exc suite and i must say it is breathtaking. The staff are a credit to this unique hotel the service is second to none, on hand day and night with a professional but personal touch approach. There are no words that... More 

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Bedford, United Kingdom
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed today NEW

I love this hotel so much. We have stayed three times now and it has been brilliant each time. The rooms are gorgeous and very spacious and the staff are very attentive for anything that you need. We've had afternoon tea twice which is absolutely delicious and on this particular occasion we participated in the Epicurean package and it really... More 

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Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed yesterday NEW

Went for afternoon tea with my step dad on the 22/08/2015 as you can imagine we were both very excited. So quite upsetting what a let down it was. To start it was fine waiter came, introduced himself and took our tea order. We then waited approx half an hour for our tea to actually arrive. We then ran out... More 

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Waedenswil, Switzerland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

From the moment You arrive You can feel as a KING! Staff is so friendly, proffesional and helpfull. We stayed here for 3 nights during our trip around Europe. The room was so big, elegant and comfortable. Good breakfast!

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London, United Kingdom
Level Contributor
125 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Extremely spacious presidential suite in the William Kent House with butler service. It was everything one would expect from The Ritz - comfortable room, friendly staff and excellent restaurant. We were there for 5 days and enjoyed every day of our stay.

Was this review helpful? Yes 2
Uxbridge, United Kingdom
Level Contributor
7 reviews
5 of 5 stars Reviewed 2 days ago NEW

No where in London could you experience true quality service and customer satisfaction like the ritz. Make you feel very welcome and certainly the setting and decor is just superb. You really feel like a king in this place great casino and restaurant service the best lebanese and European cuisine too.

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Whitwick, United Kingdom
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is the best hotel ever. From the moment you arrive your bags are taken at the speed of light, you forget you even came with them! The staff are friendly, professional and approachable. We took complimentary Champagne in the bar which was the best we've ever tasted while our room was being prepared. The room itself was beautiful and... More 

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Carmarthenshire, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Good experience to visit the Ritz for afternoon tea with friends when visiting London. We all enjoyed the experience of having afternoon tea and catching up. It's quite expensive for what you receive and we thought the service would have been better. We have had nicer afternoon tea and service in more local establishments.

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Perth, Australia
Level Contributor
166 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Very disappointed in The Ritz. It has a good location but we felt it was living on its past reputation rather than providing five star service and surroundings. We were travelling with American friends who were on a once-in-a-lifetime trip and The Ritz was a letdown for them as well as us. Check in was good. Our room and the... More 

Was this review helpful? Yes 1
Exeter, United Kingdom
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We celebrated my sister's 18th birthday with afternoon tea at The Ritz and from start to finish had a wonderful time. The staff were friendly and attentive, yet not overbearing and we really enjoyed all of the tea, sandwiches, cakes and scones. They also prepared a birthday cake for my sister which tasted great. The only strange moment was the... More 

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Hotel Review Summarization

What travelers say

  • Afternoon tea(28)
  • Dress code(21)
  • Room service(8)
  • Very good(7)
  • Birthday cake(5)
  • Junior suite(3)
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Staying in St. James's

Neighborhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
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