Feel very lucky. This slideshow from SwitchYard Media puts it very well: http://switchyardmedia.com/images/stories/showcase/historic_hotels/slideshow448-framed.html more

I have always wanted to stay at The Ritz- well you hear so much about it, it is the hotel everyone thinks of when they think of London! But the truth of thematter is that it went rapidly downhill from the minute I steped out the car! I was running late for the theatre so I literally wanted to just... more

I found my experience at the Ritz disappointing. I agree that the Palm Court is a beautiful setting. However, the whole experience was extremely rushed, the staff rude and abrupt, and the waiters did nothing to make the experience 'special'. The food was nothing to write home about, and the bread on some of the sandwiches seemed a bit stale.... more

I have just enjoyed 4 days at the Ritz, and what a treat! Location cannot be better. Close to piccadilly, regent street and trafalgar. 10-15 min to harrods and oxfordstreet. It has also good transport outside. Underground right outside and open doubledeckers for tour guiding start outside. The service is beyound compare. The staff has an incredible feeling of the... more

I have always wanted to visit London, never knowing that my stay at The Ritz would change my life forever. This is by far one of the most spectacular hotels I have ever had the great privilege to visit. I was fortunate enough to enjoy one of the magnificent signature suites - The Trafalgor. The splendor that is upper class... more

I'll start by saying that the Ritz isn't for everyone. The service is from a different era as well as the decor and ambiance of this remarkable hotel. My husband and I stayed for four nights over my birthday weekend, April 16th-19th. The hotel is welcoming, elegant, plush and over the top in decor. We arrived on a rainy night... more

The driver from the Ritz was frightning, skinhead with earing. Room was hot and they did not fix air conditioning until next day. Toilet did not flush. Shower did not drain. Suite was beautiful but sofabed was unusable. Staff was unhelpful, condescending with a bad attitude. Staff entered room without permission. Rivoli bar was superb. Spa consisted of two tiny... more

I took my wife for a weekend on March 14. We were met by the Assistant Manager and shown to our upgraded suite. All the personnel we met were nothing short of extraordinary. When traveling to London, I cannot think of a place that has treated us any better than the Ritz. Afternoon tea is an experience that should not... more

After being given a birthday gift of having high tea at The Ritz, we turned up on the incorrect date- our mistake. Instead of being nicely informed of this, I was treated terribly by the elderly maitre-d, who not only was rude and abusive he unbelievably, made fun of my Australian accent to my face. I have never been treated... more