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Thistle Hyde Park

#277 of 1,052 Hotels in London
Certificate of Excellence
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90-92 Lancaster Gate, London W2 3NR, England
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Thistle Hyde Park
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616 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at the Thistle Hyde Park in June 2015, this was our 2nd time staying here, and found it to be just as good as the first time. The staff are all very friendly, (I have to make special mention of Princess who was the lady on reception who was very helpful in assisting us in making some bookings.... More 

Was this review helpful? Yes 2
Elisa_Ruggieri, Relationship Manager at Thistle Hyde Park, responded to this review

Dear joduffield46, Thank you for your lovely feedback! We are thrilled to hear that you had 2 great stays with us, come back for a third one soon! Princess will be really happy with your comment as she takes pride in making our guests feel looked after and at home. We are really proud of our staff and our hotel... More 

San Diego, California
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had just come from Paris and were on the 3rd leg of our honeymoon. Everything about our stay here was excellent. A wonderful buffet breakfast each morning and one night while the kitchen was closed, we were able to order a full meal each at midnight that was excellent. Our room was huge and beautiful. Made it hard for... More 

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Cambridge, United Kingdom
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Nicely furnished and clean and well sited for access to the museums (Science, Natural History etc) and also Royal Albert Hall. Strolling through Hyde Park to reach the Royal Albert Hall and area adds to the appeal. A few hundred yards from the underground and with good eateries nearby.

Was this review helpful? Yes
Elisa_Ruggieri, Relationship Manager at Thistle Hyde Park, responded to this review

Dear Debra M, Thank you for your lovely feedback! As you mentioned, the location of our hotel is perfect for museum lovers. National History Museum, Royal Albert Hall & Kensington Palace are all very close-by. We hope to see you again soon at the Thistle Hyde Park. With two Underground stations nearby, all the other museums in London are easily... More 

Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Location! Right in the middle of 2 underground stations on either side, about a 2 block walk to each. The park entrance is right across the street. Many bike rental racks in the area also. There are stores nearby and a few restaurants. Getting around London is so easy though so you are not confined to this area. The rooms... More 

Was this review helpful? Yes
Elisa_Ruggieri, Relationship Manager at Thistle Hyde Park, responded to this review

Dear sonOH, Thank you for your wonderful review! I was over the moon when I read it. It made me feel very proud to hear that you loved our location, our rooms., the decor of the hotel and our staff! As you mentioned, we are right in between two Underground stations - Lancaster Gate & Queensway - from where you... More 

London, United Kingdom
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at this Hotel on June 2015. This is a good location right next to Hyde Park and if your using the Original hop on hop off bus or the Big Bus hop on hop off then it is only a five Minuit walk away which is very convenient for visiting London. Now the Hotel. The room was comfortable... More 

Was this review helpful? Yes
Elisa_Ruggieri, Relationship Manager at Thistle Hyde Park, responded to this review

Dear Antony R, Thank you for taking the time to write an honest and detailed review! We always welcome constructive feedback as it helps us to improve our product and we take on board all guests' recommendations. I have already spoken to the relevant departments to rectify the issues you mentioned. On the other hand, I am happy you appreciated... More 

Brighton
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with my partner for 2 nights while we were in London for a cousins wedding in Mayfair. We had stayed before in a suite for our 5 yeAr anniversary, because of this I asked for a room overlooking hyde park and we got a free upgrade to a suite! Thank you Princess on reception. All the staff are... More 

Was this review helpful? Yes
Elisa_Ruggieri, Relationship Manager at Thistle Hyde Park, responded to this review

Good Afternoon simon_brighton23, Thank you for your nice feedback! We are thrilled to hear you enjoyed your second stay as much as your first one and we would love to have you back for a third one soon! We took on board your comments about Breakfast as we are always trying to improve our product, thank you for bringing that... More 

Twickenham
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had an afternoon tea with sparkling wine - very enjoyable. Relaxing in a window overlooking Hyde Park watching the world go by. Tea, cakes and scones lovely. Thank you to Helena and her staff who were very good, polite, attentative and helpful. Got a Wowcher for this and was worth it. Thank you to Helena and her staff for being... More 

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Elisa_Ruggieri, Relationship Manager at Thistle Hyde Park, responded to this review

Good Afternoon Fionawebb, Thank you for your lovely review! We are thrilled to hear you enjoyed your Afternoon Tea in our terrace overlooking Hyde Park. That's a favorite spot for our guests to watch London go by... Helena and the team will be very delighted to hear your comments as they take pride in making our guests feel most welcome... More 

Bengaluru (Bangalore), India
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

i visits London quite often but stayed at this hotel for the first time. hotel is very good, small room but clean and nice. restaurant is very good. the breakfast is superb.. 10 min walking distance from oxford street .

Was this review helpful? Yes 1
Elisa_Ruggieri, Relationship Manager at Thistle Hyde Park, responded to this review

Dear shubhra2015, Thank you for your fantastic feedback! We are happy to hear that you enjoyed your stay with us and that you particularly appreciated our Breakfast and restaurant! Please contact me directly should you wish to make a booking for your next business trip to London, I would be happy to help you with that. My email address is... More 

Bergen, Hordaland, Norway
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived early in the morning and the rooms were ready. Very nice and proffesional staff. Good rooms, som of us had rooms to Lancaster gate, but the traffic was not to loud. If you prefer it otherwise, ask for a room to the backyard. Very ggo breakfast and meals, good bar and polite staff.

Was this review helpful? Yes 1
Elisa_Ruggieri, Relationship Manager at Thistle Hyde Park, responded to this review

Dear Ole1204, Thank you for your feedback! We are glad to hear that you had a nice stay with us and that you liked your room! As you rightly mentioned, the rooms facing the back are a bit more quiet and have a lovely view on Victorian terraces. Thank you for mentioning our staff, bar and Breakfast. As you know... More 

Buckingham, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After reading some reviews on TA I was slight dubious about the booking I had made for afternoon tea, especially as it was for a friends birthday. However, I was pleasantly surprised with the service and quality of food we were bought. The staff were friendly and could not do enough to make our afternoon enjoyable. I would recommend a... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Elisa_Ruggieri, Relationship Manager at Thistle Hyde Park, responded to this review

Good Afternoon Yasmin J, Thank you for taking the time to write your feedback! We are really glad that we have positively impressed you with our service and food offering! Our Chefs & Food & Beverage staff, as well as all the others, take pride in delivering great customer service & quality and it makes us really happy when our... More 

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