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The Stafford London by Kempinski

5.0 of 5 Hotel   |   16-18 St. James's Place, London SW1A 1NJ, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #97 of 1,054 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Hope B ambler
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457 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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ambler
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just returned from a stay in London. Located on quiet St James Place, just off St James Street, The Stafford is the ideal starting point to enjoy all that London has to offer. Leaving the front entrance, there is a short cut into Green Park and the tube. Going out through the American Bar puts you within a... More

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Adelaide, Australia
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

Was very excited to be staying at this beautiful old world hotel. Front desk service ok, but food & beverage staff pretty ordinary. Towels were very poor quality and I would have complained but staff were quite unapproachable. Rooms pretty small, but I guess that is what happens staying at an older hotel. Not my next place of stay in... More

Was this review helpful? Yes 3
StaffordHotel, General Manager at The Stafford London by Kempinski, responded to this review

Dear Huntjudy66, Thank you for taking the time to post a review of your recent stay with us on TripAdvisor. We greatly appreciate your feedback. However, we are sorry that you also had some disappointing comments to make. Please rest assured we have taken all your points on board for immediate consideration. I do hope you will give us another... More

Camden, Maine
Senior Contributor
45 reviews 45 reviews
3 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Always go for a visit. Usually just a glass of wine in the American Bar but I've been going since my honeymoon in 1978. It is gracious, friendly and always civilized. Staff is stellar and wonderfully British in the best of the word. Location is amazing with an entrance off St. James Park and another from Saville Row. My favorite... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I can honestly say that my stay at The Stafford London exceeded all of my expectations. The hotel is located in a wonderful location, close to Piccadilly, Buckingham Palace, and the Royal Parks. The customer service we received was simply outstanding. We were greeted warmly every time we encountered the hotel staff, they were ready and willing to assist us... More

Was this review helpful? Yes 2
Montreal, Canada
Contributor
15 reviews 15 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a lovely old hotel, tucked away on a side street. The location is excellent--Piccadilly Circus is just a few minutes away, a short walk through Green Park takes you to Buckingham Palace and Knightsbridge is a short Underground journey from the Green Park Station (Hint: buy the zone 1 to 6 day ticket at Heathrow--it's a bargain at... More

Was this review helpful? Yes 1
Toronto, Canada
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The first room my adult son and I were given was dangerous as there were stairs leading up to a landing and a tiny bathroom. It was also too small to allow two adults to move around in comfortably. In the middle of the night, in the dark, I flew off the landing and bruised my shoulder and knees. Luckily,... More

Was this review helpful? Yes 3
StaffordHotel, General Manager at The Stafford London by Kempinski, responded to this review

Dear SandiHill H, Thank you for taking the time to post your comments on TripAdvisor. We very much appreciate you being our guest and I am truly concerned to hear about your experience during the visit. Please accept our sincere apologies. Rest assured we have taken your comments on board and I would like to get in touch to discuss... More

Valdosta, Georgia
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We absolutely adored The Stafford. It is tucked away on a quiet street and just steps from the hustle and bustle of busy streets. We found the staff to be very warm and accommodating. Our room and bathroom were a bit small but were beautifully appointed. The bed was so comfortable that we found it hard to get up in... More

Was this review helpful? Yes 1
StaffordHotel, General Manager at The Stafford London by Kempinski, responded to this review

Dear Patti G, We greatly appreciate you taking the time to post a review on TripAdvisor after your recent stay with us and we are delighted to hear that you enjoyed it. We look forward to welcoming you back again one day soon! Yours sincerely, Christine Hodder General Manager More

Southampton, United Kingdom
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Was treated to a stay here by my husband. We were in awe of the beauty and level of service at this hotel. A real gem in the centre of London and a stones throw from harrods.. Would recommend to anyone

Was this review helpful? Yes 1
StaffordHotel, General Manager at The Stafford London by Kempinski, responded to this review

Dear CazHants, Thank you for taking the time to post a review on TripAdvisor after your recent stay with us. It is always a pleasure to hear that you were delighted with the service provided. We hope to welcoming you back again one day soon! Yours sincerely, Christine Hodder General Manager More

Arlington, Virginia
Top Contributor
93 reviews 93 reviews
36 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you're looking to be close to Buckingham Palace, some luxury shopping and Piccadilly Circle the location is perfect. The Stafford is in a quiet side street, almost hidden so the rooms are quiet (and it also take some time to get a taxi since they don't park around the corner or pass by). The hotel is in several old... More

Was this review helpful? Yes 1
Hong Kong, China
Top Contributor
60 reviews 60 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It's in a great location if you have business in the StJames area. Rooms are small but this is the norm for London. Service is lacking. Check out took forever. Service at breakfast just plain bad. Bathroom was very small and water took a long time to heat up.

Was this review helpful? Yes 2
StaffordHotel, General Manager at The Stafford London by Kempinski, responded to this review

Dear rtw99, Thank you for taking the time to post your comments on TripAdvisor after your recent stay with us. We very much appreciate you being our guest and I am truly concerned to hear about the inconveniences experienced during your stay. Please accept our sincere apologies. Your feedback is of great value to us and I do hope you... More

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Additional Information about The Stafford London by Kempinski

Address: 16-18 St. James's Place, London SW1A 1NJ, England
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Stafford London by Kempinski 5*
Number of rooms: 105
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Also Known As:
The Stafford London By Kempinski England

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