We stayed at the Stafford for 3 nights when visiting a hospitality event in London back in February. When deciding where to stay in London there is no need to look anywhere else. Yes their might be more famous 5 star hotel that you can stay at but I reckon the Stafford tops them all. Due to its layout and...
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We stayed a night at The Stafford in April as base for meeting up with friends in St James, and what a wonderful experience it was. A quiet and discrete location, with a friendly but professional welcome from both reception and concierge alike. So many so-called 5 star hotels miss the important details; being shown to your room, having the...
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Thank you very much for your wonderful review. You have used my favourite headline 'Home away from Home' and I am so thrilled the Reception, Concierge and American Bar teams created this atmosphere for you. I find it to be of utmost importance to offer certain personal touches to all of our guests. This is what sets the tone for...
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Second stay at this hotel in April 2012. Everything was perfect. The room was large, decorated in an appropriate and lovely style, and well laid out. Staff were unbelievably helpful and courteous. No amenity was omitted. The location is absolutely perfect – central but quiet. Will definitely make this my home away from home in London.
Thank you for your wonderful review. I am pleased you enjoyed the layout and style of one of our newly refurbished suites. Our Executive Housekeeper who is in charge of the hotel's decor was delighted to read your comments. Of course I am particularly pleased that you enjoyed our service as that to me is our most valuable asset.
I...
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We stayed at the Stafford in March of 2012 for 5 nights. The accommodations were perfect for our purposes to tour London. The location in St. James and access to the Underground made getting around the city easy while providing a refuge as well. The staff juggled the multiple comings and goings of my children and nieces perfectly. We had...
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Thank you very much for your lovely review! I hope your wife is feeling better now. I am thrilled to learn that my team has well taken care of your wife and of course the other members of your family as we pride ourselves to be a 'home away from home'. Ben and Lionel also read your review and are...
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Location is excellent - in the middle of it all, but yet secluded in a very calm street. From the front desk lady to the sales manager, everybody is extremely kind and helpful. Not only I was upgraded to a wonderful suite in the side building (I had a xmas tree in my living room!), but they also included breakfast...
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Thank you for your so positive review. I am delighted you enjoyed your stay and that we were able to make you feel at 'home'. Christmas remains a great tradition and it is as important to me and my team as it is to our guests. Making our guests feel at ease and special is always our aim and I...
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I had the pleasure of staying at this hotel in the winter of 2011 when they were doing a major renovation... couldn't have been a better expierence. The entire staff ... from the door man to the makeshift conceirge they had -- was just ABOVE and beyond professional. I guess what I am trying to say is if I experienced...
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Dear Mr. Morgan,
Thank you so very much for your fantastic review. My team and I are truly flattered (and we all agreed that your review makes up for the delay!). I am so pleased you enjoyed the American Bar and your stay in one of our Stafford Mews Junior Suites. Your squash racquet is a great addition to our...
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When you are welcomed by the excellent staff with a "welcome home" you are immediately at ease and relaxed. Not only are all of the staff here fantastic, the rooms are comfortable and the biggest plus is how quiet it is. You do not even realise that you are in central London. A great hotel
You have made us the greatest compliment - Your home away from home. I am so very pleased you feel that way about your recent stay at The Stafford and I sincerely hope that we will be having the pleasure of welcoming you back in the near future.
Thank you for sharing your feedback.
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Delighted with our stay here. Extremely comfortable, the bed was like sleeping on a cloud. Room service excellent and the food was delicious! Very friendly helpful team in every department. Great location! Not far from anywhere, and yet extremely peaceful.
Thank you very much for sharing your great feedback. I am delighted you have enjoyed your stay with us. The team is also very pleased that you liked every aspect of your stay.
I hope to get the opportunity to welcome you back 'home' very soon.
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Just got back from six great nights at the Stafford, now flawlessly run by the Kempinski group. It has the feel of a private home, with lovely public rooms and fireplaces, and a great bar, the American Bar, dating from the Second World War. The Stafford is in a quiet lane off St. James Street, just a few blocks from...
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Thank you very much for your very complementing review. It is very pleasing to learn how much you have enjoyed your stay and that we are your London home. We put great emphasis on atmosphere and service and it is great that you felt exactly that. Our beds are especially manufactured for the Stafford in the UK which I believe...
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This was a great stay. The main things that were good in the hotel and really stood out were the beds, restaurants, and service at the hotel. The beds here were some of the best hotel ones I've ever slept on. The bar in the hotel, American Bar, was a very interesting bar. It is fairly small with an outdoor...
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Thank you for sharing your feedback. I am pleased to learn that you have enjoyed your stay with us. Our beds are manufactured in Great Britain and my Executive Housekeeper chooses the linen and duvets very carefully to ensure a very good night's sleep for all our guests. Of course I am also delighted you enjoyed our level of service...
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791 Reviews
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