I have eaten at The Landau, which is gorgeous, before the Langham was re-opened after refurbishment and wanted to experience a stay there. At arrival, we were upgraded immediately and the room was very comfortable. The public rooms are exquisitely decorated. However, what makes The Langham and The Landau so special are the staff - customer service at its best! more

Party of 4, 2 adults, 2 young adults (18) in 2 Classic rooms. Everything was perfect, breakfast was lovely. Took afternoon tea in the restaurant which was excellent, albeit a little expensive. Concierge very knowledgeable and helpful, Valet service perfect, checked in at 10.30 and were given room keys by friendly receptionist immediately rather than having to wait until 2PM... more

I'm afraid I was soooo disappointed with this hotel. I used to work nearby and, for several years, wanted to stay there. It is spectacularly beautiful inside the lobby, Artesian bar, Palm Court and the dining room; really stunning refurbishment. And likewise, the hotel website is beautiful. But for me, that was where the loveliness of the hotel ended. The... more

This hotel provides outstanding value for money. Ideally situated for the shopping areas and the West End, it combines a stunning exterior with lush, tasteful and comfortable interiors. The staff are first class - concerned and helpful without being obtrusive and obsequious - and without the disdainful and condesecending attitude often found in other upmarket hotels. The food is excellent,... more

Staff very helpful, good location, extremly comfortable room. We had an evening meal, which was a good price with excellent service. more

Booked on a special rate after its refurbishment. It was OK, but just didn't feel like 5* or "luxury". Were supposedly upgraded into a mid-level room. It was itself roomy enough, but then the desk was place so that only a contortionist could get into the chair. The bed was lumpy. The swimming pool is in a kind of dungeon,... more

Wonderful hotel, it's now become my favourite in London! Impeccable service. Fabulous room (on the club floor) I cannot fault anything about it. We can't wait to return. more

Recently stayed for a 3 night shopping/cultural trip to London and chose The Langham for comfort and location. We were not disappointed on either count. Impeccable hotel, with attentive but unobtrusive staff and within strolling distance of Regent St., Oxford St. Soho and the theatres. Time did not allow us to take advantage of all of the hotel facilities but... more

We love the Langham. Having a young family we don't get much chance to have a break on our own, so when we do it has to be special. The hotel is pure luxury and quality. It's certainly one of the best hotels I've ever stayed at and attention to detail is outstanding. Enjoy. more