I stayed here for one night on a business trip. I was aware that it was being refurbished when I booked but the location was ideal for my purposes. The hotel is currently shrouded in scaffolding so I was glad I took a cab from the train station or I think I'd have missed it! The reception area is spacious... more

My wife & I stayed at the hotel and rate it very highly. It is very convenient for central London, tubes & buses. We walked around the corner and got a full english breakfast for GBP4.50 compared to the hotel price of GBP 14 so be wise in that area. The staff are friendly and helpful and coming from South... more

2 nights in this hotel recently. I'll cut to the chase. Problems 1. The whole hotel is encapsulated in scafolding and plastic therefore the views are lets say "restricted" (Do they inform customers of this fact before they book??) 2. No Aircon. 1 very noisy clicking fan overhead. So nighttime choices are a) Can I sleep with this noise if... more

Stayed overnight with a colleague prior to a work meeting. The price for a twin room on the website of a well known supplier of last minute bookings was £180. I contacted the hotel and got it for £128. The room was clean but shabby. There was lots of peeling paint. The tiles in the bathroom and the lavatory itself... more

If you're in London, don't go out of your way to find this place. I asked for a quiet room and was given 516 which was above a pub. Needless to say, it was a tad noisy to say the least The room looked as if it had been decorated by a child with patches of wallpaper dotted about the... more

This hotel has the potential to be a wonderful establishment, but is sadly seriously lacking instead. My wife and I stayed for a theatre and food break for four nights this week and were disappointed on pretty much every level. The contrast between this hotel another Thistle we stayed at a couple of months ago couldn't be more marked. First... more

We stayed at the hotel as my partner and I were both out in London and didn't want to rush for the late train. The hotel was great and we would definately stay there again. We had previously stayed at a Thistle not so far away which was very average. This Thistle was very different and I could easily have... more

After booking I read the reviews here on tripadvisor and got really worried. But we soon found out that there hadn´t been any need for worries. So if you too are worried about having booked this hotel, don´t be. I wonder if those very dissappointed people actually stayed at the same hotel... This is an good four star hotel in... more

Booked hotel as part of a package including rail travel so didn't need to park a car. Would recommend the hotel based on location for theatres, shopping, museums and restaurants and probably short stays. The staff were very friendly and helpful, though I would suggest the hotel rating is a little dated along with the decor. The room was clean... more