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Hilton London Syon Park

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London Syon Park | Brentford, London TW8 8JF, England
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Hilton London Syon Park
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Ranked #373 of 1,063 Hotels in London
A recent review
4 of 5 stars reviewed yesterday
Mike P Dubai, United Arab Emirates
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970 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

First time stay at the Hilton Syon park, great location between heathrow and central London, restaurant service was good with attentive staff and food both breakfast and dinner was well presented, tasted good and reasonably priced. I was disappointed by the rooms, for a pretty new hotel the bathrooms were surprisingly tired. I changed rooms after the first night ,... More 

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London, United Kingdom
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed yesterday NEW

We booked into this hotel expecting a lovely spa and a nice relaxing time on the outskirts of London. The room was fine but felt very corporate and uniform. There was also terricble plane noise when we opened the windows. We could not get any spa appointments even thought we tried 3 weeks in advance (which should have warned us)... More 

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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We ONLY went here for the Afternoon Tea as a treat - so can't comment on the rooms, etc. The hotel itself is a modern structure with typical "angular shapes, glass balconies, etc." styling - it could be any modern apartment block. Inside it is clean, modern and appealing - though nothing to shout about. It is right in the... More 

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Johannesburg, South Africa
1 review
4 of 5 stars Reviewed 3 days ago NEW

Our stay here was lovely. Unfortunately our aircon unit didn't work and wasn't repaired during our stay which made sleep difficult but I'm sure this isn't the norm. Opening our patio door did the trick though :) Housekeeping could've been a little more on the ball but nothing to make too much noise about. Staff were very efficient, helpful and... More 

Review collected in partnership with Hilton Hotels & Resorts

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The location of the hotel is fantastic - it's in the middle of a huge park, with a lovely botanic garden next to it. The rooms had a lot of extras, like TV in the bathroom and a Mac Mini for each room. I was pleasantly surprised. We had bufet lunch and dinner, which was okay, but nothing special. I... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Was here for a weekend for my wedding. Brilliant service by staff, made weekend memorable for us as it removed any unwanted stress. The rooms are beautiful and makes the most of its location. Breakfast was also of very good quality.

Review collected in partnership with Hilton Hotels & Resorts

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Wilmslow, United Kingdom
Top Contributor
60 reviews 60 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Been to this hotel a few times now. Rooms are lovely. Staff are helpful and public areas are really nice. Spa is excellent but pool gets a bit noisy with kids and its difficult to work out when its adult only times, if ever. The main issue with this hotel is the food. For a hotel of this calibre and... More 

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London
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

I was really quite disappointed in my stay here. The rooms are okay, nothing special, a bit dated and tired. The housekeeping wasn't great - black sinks left smeared showing poor cleaning, stains in the bathroom on the floor and dust left on bathroom shelves. Considering the number of stars and the price I would expect a few nice touches... More 

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Elizabeth_Burke_PA, PA to the General Manger at Hilton London Syon Park, responded to this review

Many thanks for taking the time to share your experience with fellow Tripadvisor users, although I am very sorry to hear that you left feeling so disappointed. As I have mentioned in your other review, I will be sure to share your feedback with the team and make any changes possible to ensure a better guest experience going forward. Kind... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Where do i begin? The staff are beyond helpful! I am quite a difficult person but they met all my needs effortlessly. I asked for private dining in my room and a table was set up on arrival, that won me over! I hate taking the time out to request things and turn up without them been done. The hotel... More 

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Elizabeth_Burke_PA, PA to the General Manager at Hilton London Syon Park, responded to this review

Thank you for your kind words! I am delighted to read that we managed to meet all of your needs as requested and left you feeling more than satisfied with your stay. I will be sure to thank the team for the special effort they have put into ensuring you dinner table was set up as requested. We hope to... More 

PINEHURST, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely hotel in a beautiful setting with train access to London and many attractions. Very helpful staff, excellent restaurant. Train station about a 10 minute walk from hotel, small station with only stairs to platform so difficult with luggage.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Elizabeth_Burke_PA, PA to the General Manager at Hilton London Syon Park, responded to this review

Many thanks for your review! It is always a pleasure to read positive reviews and I will be sure to thank the team for assisting in making you feel at home. Kind Regards Elizabeth Burke PA to the General Manager More 

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