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Hilton London Syon Park

4.0 of 5 Hotel   |   London Syon Park | Brentford, London TW8 8JF, England
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Ranked #371 of 1,064 Hotels in London
A recent review
3 of 5 stars reviewed yesterday
marcdegueurce2013 London, United Kingdom
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948 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed yesterday NEW

To start with you must be warned! Think taxi if you want to get there. Syon lane station might be 7 mins away but if you manage to check in outside the opening hours of the garden entrance - Hilton does not own it - then you re in for an extra 20 min walk. You ve been told...get a... More 

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Me and my partner were there for one night. This place is bit difficult to find if you are using public transport. This magical place is situated in the middle of syon park and I admit that it is bit scary when getting there by walk (going through a long and empty alleyway). But as soon as you get there,... More 

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Elizabeth_Burke_PA, PA to General Manager at Hilton London Syon Park, responded to this review

Many thanks for your review! It is always a pleasure to read such positive feedback especially when team members have made such an impact to have their names mentioned, I will be sure to thank Erika, Charanjeet and Tina personally. The Team and I hope to welcome you back again soon. Kind Regards Elizabeth Burke PA to the General Manager More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I have stayed at quite a few hilton hotels both in the UK and abroad (including Las Vegas). This Hilton is by far my favourite venue. Location, venue and spa is exceptional. A must visit. Valentines day, mothers day, birthdays or even just a break from all the day day stressed this is the perfect location.

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Elizabeth_Burke_PA, PA to General Manager at Hilton London Syon Park, responded to this review

Many thanks for taking the time to share your experience and recommend Hilton London Syon Park. I'm delighted to read that you would rate us as one of the top Hilton's that you have stayed at (especially compared to Vegas!) We hope to welcome you back again soon. Kind Regards Elizabeth Burke PA to General Manager More 

Portsmouth, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This was a surprise for my Girlfriends birthday. The staff went out of their way to supply a cake and Prosecco for my girlfriend. The room was fantastic the pool and spa so friendly. Will be back soon.

Review collected in partnership with Hilton Hotels & Resorts

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Elizabeth_Burke_PA, PA to General Manager at Hilton London Syon Park, responded to this review

Happy belated birthday to your girlfriend! I'm pleased to see that you both had a very enjoyable stay and I will be sure to thank the staff for assisting in surprising your girlfriend. Kind Regards Elizabeth Burke PA to General Manager More 

Reading, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very calm and relaxed Hotel with good facilities. Used the Spa and Gym which were excellent. Great for both Business and pleasure. Lovely restaurant maybe a bit noisy but food good. Just not sure what they think a medium Rare steak is, it was slightly over done. That's being picky. Overall experience excellent and would now use this Hotel again... More 

Review collected in partnership with Hilton Hotels & Resorts

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Elizabeth_Burke_PA, PA to General Manager at Hilton London Syon Park, responded to this review

Many thanks for sharing your experience with fellow travellers! It's a pleasure to read that overall you had an excellent experience but I do take on board you comments in regards to the steak and will be sure to share your feedback with the Chef. We do hope to welcome you back to Syon Park soon. Kind Regards Elizabeth Burke... More 

Contributor
19 reviews 19 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a modern and funkily designed hotel where the furnishings have been thought of. The chandeliers over the bed are a bit footballers wives. Spa is good and quite relaxing and the gym well equipped for a hotel gym. Two complaints: really un pedestrian friendly, to get to the nice pub just outside the walls U need to walk... More 

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Elizabeth_Burke_PA, PA to General Manager at Hilton London Syon Park, responded to this review

Many thanks for taking the time to review Hilton London Syon Park! Whilst it's good to hear that overall you enjoyed your stay it is a shame to see that you left slightly disappointed. Wifi is complimentary throughout the public areas and on weekends is complimentary throughout the whole hotel, we are currently reviewing having this on weekdays also. As... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

It was a love!y hotel in tranquil surroundings and had a lovely weekend stay. Breakfast could be a bit better with fresher food. The spread was descent but would have preferred more of an effort from staff to explain there were other breakfast options e.g a la cart. Only realised afterwards we could have requested omelette or poached eggs. The... More 

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Elizabeth_Burke_PA, PA to General Manager at Hilton London Syon Park, responded to this review

Thank you for taking the time to share your feedback! I am pleased to hear you had a lovely stay, especially with the views of the park. thank you for your comments regarding the breakfast I will be sure to share this with the team as it is certainly an easy fix that would better satisfy our guests. We hope... More 

London, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Even though the room description on the site said that it included wifi, we found out on arrival that it was if you payed £15 per day. We did not have a remote control in our room and had to request one. The best thing is that we've been charged twice and nobody informed us. They have a nice spa... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Elizabeth_Burke_PA, PA to General Manager at Hilton London Syon Park, responded to this review

Thank you for taking the time to write a review! I am truly sorry to hear that you have departed feeling so let down from your stay. I understand one of my colleagues has been in contact with you in regards to the double charging, however if I am incorrect or you are still unsatisfied please do not hesitate to... More 

Contributor
20 reviews 20 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a 4 day business trip in October 2014. Enjoyed the food and facilities. As far as London hotels go, this was spacious, clean and had beautiful grounds. Perfect for long walks in the evening. Staff were very friendly, and I liked the modern decor and furnishings. Loved the bathroom and water pressure. Would definitely stay here again... More 

Was this review helpful? Yes
Elizabeth_Burke_PA, General Manager at Hilton London Syon Park, responded to this review

Many Thanks for taking the time to share your experience with others! It's a pleasure to read that you managed to have a relaxed stay although you were here on business. The Team and I hope to welcome you back again soon. Kind Regards Elizabeth Burke PA to General Manager More 

Bognor Regis, United Kingdom
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this for a spa night away for my sisters 40th birthday. I arrived first and waited in the bar for my sister and friends, I ordered a coffee and the girl behind the bar was very hostile, she let the team down as I was very happy with everything else. The spa is really nice, not the best... More 

Was this review helpful? Yes
Elizabeth_Burke_PA, PA to General Manager at Hilton London Syon Park, responded to this review

Thank you for taking the time to write such a detailed review. Whilst it is lovely to read that overall your stay was relaxed and enjoyable I am disappointed to see that some team members attitudes let us down and I will be sure to speak with them in regards to this. I do hope to have the pleasure of... More 

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Additional Information about Hilton London Syon Park

Address: London Syon Park | Brentford, London TW8 8JF, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Syon Park 4*
Number of rooms: 137
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TripAdvisor is proud to partner with Hilton EMEA, Expedia, Booking.com, HotelTravel.com, Hotels.com, Cheap Tickets, Agoda, Priceline, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Hilton London Syon Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Syon Park England
Hotel Style:
#56 Spa Hotel in London
#221 Business Hotel in London
#242 Luxury Hotel in London
#298 Romantic Hotel in London

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