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Hilton London Syon Park

5.0 of 5
London Syon Park, London TW8 8JF, England
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Hilton London Syon Park
Ranked #260 of 1,081 hotels in London
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389 reviews from our community

    Trip type
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Date Rating
1 review
5 of 5 stars Reviewed May 21, 2013 NEW via mobile

This really is a magical hotel, placed in Syon park with acres of land to explore. There is a free bike hire service and guests have access (with their room card) to the "secret gardens" which formally belonged to the Dukes of Northumberland. The hotel staff were extremely helpful and polite, doing everything they could to deliver a very high... More

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Helston, United Kingdom
1 review
2 of 5 stars Reviewed May 19, 2013 NEW

Pretty disappointed with this hotel. Stayed here to attend a wedding. The hotel itself is not that bad but definitely needs a bit of care. The room was spacious and bed was a great size and very comfortable, unfortunately thats where the praise ends. The bathroom hadn't been cleaned properly, mould on the shower base and doors and it looked... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed May 19, 2013 NEW

We booked 2 nights at this so called 5* Hotel to attend a Wedding. The entire experience was a joke from day one. Not only can you not speak to anyone who can speak english, when you do find one they certainly cannot understand English. Dirty rooms, facilities NOT as advertised. Incredibly over-priced bar (1 bottle of Stella & 1... More

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Newport
1 review
5 of 5 stars Reviewed May 19, 2013 NEW

Stayed three days. Enjoyed absolutely everything - the room, the view (second level), bar, restaurant, breakfast, grounds, local park, easy to get to London town! The only thing the hotel can put more effort in keeping the rooms clean. :)

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Torquay, United Kingdom
1 review
4 of 5 stars Reviewed May 17, 2013 NEW

The decor and location of this hotel are superb. The grounds are stunning and it has all of the facilities you would expect from a destination hotel. Staff are friendly and polite and cant do enough to help

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Review collected in partnership with Hilton Hotels & Resorts

London, England
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 16, 2013 NEW

Well, this is a funny one. Until March 2013 this was a 5 star Waldorf Astoria brand Hilton Hotel with all the trimmings such as luxury pool and spa, top class furnishings, loads of doormen, concierges, etc. Now it is the same place but trying to convert to 4 star. There are some minor changes such cheaper meals, lower quality... More

Was this review helpful? Yes 1
SaschaKoehler, General Manager at Hilton London Syon Park, responded to this review
May 21, 2013

Thank you for taking the time to review London Syon Park. I am happy to see that you have noticed minimal changes since we have changed to a Hilton as this was our intention. We are currently reviewing our bar prices, this will mean a glass of wine will be starting at £6.50. The team and i hope to welcome... More

York, United Kingdom
1 review
4 of 5 stars Reviewed May 15, 2013 NEW

A good hotel, with comfortable rooms set in a scenic location near to Heathrow. Staff were very helpful, except they were not quite as helpful in the bar. Check out the drink prices in the bar before you order!!!

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Review collected in partnership with Hilton Hotels & Resorts

SaschaKoehler, General Manager at Hilton London Syon Park, responded to this review
May 21, 2013

Thank you for providing us with feedback, it is very much appreciated. I will be sure to share your comments with the team and we hope to welcome you back to London Syon Park. Regards Sascha More

London, United Kingdom
Top Contributor
91 reviews 91 reviews
71 hotel reviews
Reviews in 46 cities Reviews in 46 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed May 15, 2013 NEW

I needed a hotel in the area at short notice and this one came out as only slightly more expensive than nearby budget accommodation, so staying there was a no brainer. The hotel is in Syon Park and it is a beautiful location. The grounds are extensive and very pleasant, the hotel has ample parking...its location does mean that unless... More

Was this review helpful? Yes 1
See 5 more reviews by jcolesw2 for London
SaschaKoehler, General Manager at Hilton London Syon Park, responded to this review
May 21, 2013

Thank you for taking the time to review London Syon Park. I am happy to see that you had an enjoyable stay and felt it was value for money. We do offer late check outs for you to avoid the long queues (please note this is subject to availability and there may be a small charge) The team and I... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 12, 2013

Two years ago I visited Syon Park as a spectacularly aspirational Waldorf and had a superb lunch with friends. Recently I needed a hotel close to Heathrow and thought of this as a special treat and was pleasantly surprised it had been downgraded price wise so even went for the upgrade to a King Deluxe room with a view. Hmmm...... More

Was this review helpful? Yes 1
SaschaKoehler, General Manager at Hilton London Syon Park, responded to this review
May 16, 2013

Thank you for taking the time to review London Syon Park. I am saddened to see that you felt the room was stuffy and smelt of smoke, whilst our rooms are non smoking we do allow guests to smoke on the balcony. We are currently working on an information sheet to go into the bedrooms which explain how to operate... More

Scole, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 12, 2013

Amazing value for money. one of the cheapest options in central London and by far one of the nicest hotels I have stayed in. The restaurant was great and all the staff were friendly and offered us the best deals.

Was this review helpful? Yes 1

Review collected in partnership with Hilton Hotels & Resorts

SaschaKoehler, General Manager at Hilton London Syon Park, responded to this review
May 16, 2013

Thank you for choosing to stay at London Syon Park, I will be sure to thank the team for taking care of you. Kind Regards Sascha More

 
 
Hilton London Syon Park
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Twenty Nevern Square
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London, England
4 of 5 stars 398 Reviews
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Additional Information about Hilton London Syon Park

Also Known As:
Hilton London Syon Park England
Address: London Syon Park, London TW8 8JF, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Romantic Hotels in London
#75 Best Value Hotels in London
#164 Luxury Hotels in London
#217 Family Hotels in London
#265 Business Hotels in London
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Playful Luxury – just another way of saying charm and elegance with a flair of fun, which is just the ambiance you will find at Hilton London Syon Park. Old world elegance meets contemporary finesse, brimming with state of the art conveniences, eliminating barriers and boundaries and adding depth and design to experience. Conveniently located near Central London where luxury service revolves around your business and leisure requirements. Whether you’re dining, discovering, meeting or escaping, the Hilton London Syon Park, makes it easy to experience first class service in the centre of it all. ... more   less 
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Hilton London Syon Park
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