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45 Park Lane - Dorchester Collection

5.0 of 5 45 Park Lane | Mayfair, London W1K 1PN, England
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Certificate of Excellence 2014
45 Park Lane - Dorchester Collection
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45 Park Lane - Dorchester Collection
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83 reviews from our community

Traveler rating
    65
    14
    4
    0
    0
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6
33
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24
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Franklin, North Carolina
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 10, 2014

From the greeting at the airport to to check out, everything about this hotel was outstanding. The Front Desk, in cooperation with the Concierge staff at The Dorchester were able to satisfy all of our vacation requests and made recommendations that truly enhanced our itinerary. Don't miss sitting at the bar for an early evening cocktail and enjoy watching Tom... More

Was this review helpful? Yes
Christophe_Hilty, Manager at 45 Park Lane - Dorchester Collection, responded to this review

Thank you for taking the time to review Hotel 45 Park Lane. I am delighted to read that your stay lived up to your expectations, and especially that you felt very much cared for by our great team of service professionals. Thank you for mentioning some of our staff members by name, please rest assured I will pass on your... More

1 review
5 of 5 stars Reviewed October 9, 2014

My Husband and I stayed here in September 2014 to celebrate our 20th wedding anniversary and it really was a fabulous experience.We were welcomed by Raul who is the consummate host and who gave us an amazing room overlooking Hyde Park.Cocktails in the bar are an absolute must and what can I say about dinner at Cut??? Sublime!! Our Sommelier... More

Was this review helpful? Yes
Christophe_Hilty, Manager at 45 Park Lane - Dorchester Collection, responded to this review

Thank you very much for your lovely comments about 45 Park Lane. It is with great pleasure that I read about your recent stay with us and I am delighted that you both enjoyed the experience, particularly on such a special occasion as your 20th wedding anniversary. It sounds like you enjoyed every aspect of your stay from the room... More

Izmir, Turkey
Contributor
12 reviews 12 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 6, 2014 via mobile

A la carte breakfast has never been my preference. Limited with choices and can not just eat and go and then catch your plane or next appointment. When it comes to 45 Park Lane, it was no different. We had to spend easy 1 hour to order and finnish our breakfast. Almost a time spent for a casual dinner. This... More

Was this review helpful? Yes 2
Christophe_Hilty, Manager at 45 Park Lane - Dorchester Collection, responded to this review

Dear MSUNI, Thank you for sharing your recent experience at 45 Park Lane. It is wonderful to know that you felt well cared for by our team. I shall pass on your kind comments to everyone, but especially the concierge team whom you have mentioned. We apologise for the delay with your breakfast and your dissatisfaction with the room, please... More

Contributor
14 reviews 14 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 17, 2014 via mobile

Stayed here in September 2014. I was simply blown away by everything. Room, service, bed, amenities etc... All was top notch. Oh....let me not forget our host Lawrence (hope that's how u spell the name). I called enroute from airport...just landed from an overnight flight. My wife is pregnant ...and asked to be accommodated for an early check in...when we... More

Was this review helpful? Yes
Christophe_Hilty, Manager at 45 Park Lane - Dorchester Collection, responded to this review

Many thanks for your very kind review. I am delighted that your experience at 45 Park Lane was to your complete satisfaction. I also thank you for your complimentary comments about Laurence; it is with great pleasure to know that Laurence had such a positive impact on your stay. I will happily share your review with the rest of the... More

Geneva, Switzerland
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 11, 2014

I usually stay at the sister hotel the Dorchester. However for a change I tried a suite at the park lane hotel. The room is quite nice, medium sized for a suite and very high tech. Over looking Hyde park the view is worth it. The staff were kind and helpful. They helped me book dinner outside in advance In... More

Was this review helpful? Yes
Christophe_Hilty, Manager at 45 Park Lane - Dorchester Collection, responded to this review

Thank you for reviewing 45 Park Lane. It is great to know that you have experienced both 45 Park Lane and The Dorchester. Thank you for supporting Dorchester Collection and recognising the iconic and individual character of each hotel. I will happily share your kind review with both teams and we look forward to welcoming you back in the not... More

Istanbul, Turkey
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed July 31, 2014 via mobile

We stayed at 45 Park Lane Hotel as a family with a little princess about a week. It was really an excellent experience. We felt the real customer focused and perfect hospitality. The team was excellent. Although there were some technical problems at the hotel in the kitchen and room, the team did their best to minimize the impact on... More

Was this review helpful? Yes
Christophe_Hilty, Manager at 45 Park Lane - Dorchester Collection, responded to this review

Thank you for your kind words, having you and your family stay with us has been an absolute pleasure. I am thrilled to see that you truly enjoyed the experience and left the hotel with beautiful memories to remember. I will share your comments with the rest of the team here at 45 Park Lane and we all look forward... More

Senior Contributor
41 reviews 41 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 7, 2014

We stayed for six nights in three rooms for a family of 6. We had two adjoining rooms and the other room was along side which is very unusual for a hotel. They normally spread you out across three floors, so we were very happy with the arrangements. Well done!! I cannot tell you how many time we arrive in... More

Was this review helpful? Yes 2
Christophe_Hilty, Manager at 45 Park Lane - Dorchester Collection, responded to this review

I am delighted to read your review of how you and your family enjoyed your recent stay at 45 Park Lane and would firstly like to thank you for leaving your review. I was pleased to hear that you were thrilled with your room allocations and enjoyed the comfort and décor of our rooms, as well as the views of... More

Trieste, Italy
Top Contributor
62 reviews 62 reviews
28 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed May 28, 2014

It's a modern and recent hotel on the east side of Hyde Park just in front of Dorchester Hotel. The rooms are large and comfortable with a huge shower. Not very rich the mini-bar. Nice the idea to fix a tv screen inside the mirror of the bathroom. Good atmosphere at the bar of the hotel.

Was this review helpful? Yes 1
Christophe_Hilty, Manager at 45 Park Lane - Dorchester Collection, responded to this review

Thank you for taking the time to leave a review on your most recent stay at 45 Park Lane. I am pleased to see that your overall experience with us was to your satisfaction and that you appreciated the setting and ambience of the hotel. I hope to have the opportunity to welcome you back in the near future. Kind... More

Sheffield, United Kingdom
Contributor
17 reviews 17 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed February 17, 2014

My wife and I stayed two nights at 45 Park Lane over the Valentines weekend from Friday to Sunday. Let me begin by saying that I was enormously grateful to receive an upgrade from an Executive Room with Balcony to a Park Lane Suite. This is by far the biggest upgrade I've ever received in a hotel and for that... More

Was this review helpful? Yes 2
Christophe_Hilty, General Manager at 45 Park Lane - Dorchester Collection, responded to this review

Many thanks for taking the time to leave such detailed feedback on your recent stay for Valentine’s weekend at 45 Park Lane. I am delighted to read how much you appreciated your upgrade and how much you and your wife enjoyed dining in CUT at 45 Park Lane. I am very sorry to read that you had an issue with... More

swansea
Contributor
13 reviews 13 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 13, 2014

I really can't say enough about how wonderful this hotel is! Having never stayed in a hotel of anywhere near this standard before I wasn't sure exactly what to expect but I can honestly say that my wife and I were absolutely blown away with this one!! From the greeting we had as we left the car with the consierge... More

Was this review helpful? Yes 1
Christophe_Hilty, Manager at 45 Park Lane - Dorchester Collection, responded to this review

Thank you for taking the time to leave such a wonderful review of your recent visit to 45 Park Lane. I am delighted to read how much you and your wife enjoyed your two nights with us and how highly you valued the service and the room and décor. It will be my pleasure to share your review with everyone... More

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Additional Information about 45 Park Lane - Dorchester Collection

Address: 45 Park Lane | Mayfair, London W1K 1PN, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — 45 Park Lane - Dorchester Collection 5*
Number of rooms: 46
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Also Known As:
45 Park Lane Hotel London
45 Park Lane - Dorchester Collection London, England

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