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Hotel Indigo London Tower Hill

4.0 of 5 142 Minories, London EC3N 1LS, England
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Certificate of Excellence 2014
Hotel Indigo London Tower Hill
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Hotel Indigo London Tower Hill
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854 reviews from our community

Traveler rating
    599
    215
    29
    9
    2
See reviews for
71
451
55
147
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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    (200)
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There are newer reviews for Hotel Indigo London Tower Hill
See the most recent reviews
Newcastle upon Tyne, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed one night here and were upgraded to a suite on arrival. Although we arrived before the official check in time, staff took our luggage and a number to ring us when the room was ready. Sure enough I received a call telling me we could return to the hotel in the time frame promised. The... More

Was this review helpful? Yes
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review

Dear Guest Wow thank you for your wonderful inspiring review! The team at Hotel Indigo are absolutely delighted that your stay with us was top notch and wherever possible we aim to impress our guests with our exceptional inspired service. The suite upgrade was indeed an added perk and thank you for your appreciation. We look forward to your next... More

1 review
5 of 5 stars Reviewed 3 weeks ago

This is one of the best hotels we have EVER stayed in! The efficient, friendly and helpful staff simply cannot do enough. Our room was excellent; clean and well appointed. The different breakfasts we enjoyed on each of our three mornings were superb! The hotel is beautifully located, close to Tower Bridge, the Tower of London and the River Thames.... More

Was this review helpful? Yes
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review

Dear Guest Wow what a wonderful review! Thank you for your appreciation regarding the Hotel Indigo team. This will be undoubtedly be passed on! We always aim to hone into personalised top notch service and wouldn't dream of anything below this standard! We are thrilled you enjoyed your breakfast each day and the popular surrounding area. We look forward to... More

Brussels, Belgium
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The reception was fantastic, fast and friendly. The room was beautiful, clean and comfortable. The bed was incredible and comfortable. The room was really the highlight of the stay. There is only one lift and it's quite slow. The location is close to the Aldgate station so that getting around London was very easy by tube. The local restaurants seem... More

Was this review helpful? Yes
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review

Dear Guest Thank you for your review. Firstly thank you for your positive comments regarding our reception staff and bedrooms. We are thrilled your expectations were met in this aspect. we are located in the financial district which does quiet down on weekends however there are plenty of restaurants open if one ventures slightly further towards Shoreditch area where nightlife... More

Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed her for 5 nights in October 2014. The entire place is very nicely laid out with great décor. The room we stayed in was spacious (Kind Superior room), clean and had a comfortable bed. The bathroom was clean and had a very good shower. The room was cleaned promptly everyday (just remember to put the... More

Was this review helpful? Yes
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review

Dear Guest Thank you very much for your fantastic review. The hotel indigo team are delighted that your stay with us was a memorable experience. Yes we agree the additional perks like our complimentary mini bar and Wi-fi access are indeed a bonus. Cleanliness and comfort are paramount and we are glad that we surpassed your expectations! We look forward... More

west virginia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a wonderful experience at this little boutique hotel. The front desk staff was very friendly, accomodating, and helpful in making plans outside the hotel. One of the receptionists really stood out - Giusi. A great gal, and very efficient! She gave us a nice upgrade because we are Platinum members, and it was a wonderful room. The hotel... More

Was this review helpful? Yes
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review

Dear Guest Thank you and thank you! The Hotel Indigo team are elated that your stay with us was of an exceptional standard and would like to also send our thanks for personally recognising our front desk staff and their wonderful service ethic. We will make sure to pass on the positive message. We appreciate your dedicated loyalty to our... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We arrived at around 2pm and were told our room would be ready shortly and were offered complimentary drinks which was lovely, 20 mins later our case had been sent to our room and we were told we have the tower bridge suite, we were very happy as this was a free upgrade for our anniversary, the room was amazing... More

Was this review helpful? Yes
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review

Dear Guest Firstly thank you for choosing us for your special occasion! We are thrilled that your stay with us was memorable and that you were impressed with our wonderful team and extra touches. The Hotel indigo team always endeavour to go that extra mile to accommodate our wonderful guests. We look forward to welcoming you back to Hotel Indigo... More

Halifax, Canada
Top Contributor
120 reviews 120 reviews
45 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my go-to hotel in London and this was my 4th visit. Check in was quick and efficient, we arrived early in the morning so we checked our bags and staff emailed me when the room was ready while at the same time delivering the bags to the room so they were there by the time I got back... More

Was this review helpful? Yes
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review

Dear Guest Wow what a wonderful review! It is always a pleasure and significant compliment to welcome back our guests! The Hotel Indigo team at London-Tower Hill are extremely happy that your stay with us was efficient, comfortable and personalised. We greatly appreciate your loyalty and always strive to welcome back our guests! More

Worcester
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 19, 2014 via mobile

Having read some of the previous reviews, and seeing the hotel's website/photos I had expected more from this hotel. It was good, but not great. The staff are all friendly and room is nice, but......only double rooms throughout so not suitable for all, it's a much smaller hotel than you think so lacks atmosphere and it's a little out of... More

Was this review helpful? Yes 2
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review

Dear Guest Thank you for your review. The team at Hotel Indigo London Tower-Hill are sorry that your expectations were not highly met. We are a boutique hotel located in the financial hub and weekends do tend to be quieter however, Tower of London is only a stone throw away and areas such as Shoreditch also walking distance from the... More

Staffordshire
Top Contributor
51 reviews 51 reviews
31 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 11, 2014 via mobile

stayed for one night on business. I didn't sample any of the food so this review does not take that into account. The room was clean, tidy, well equipped and quirky. The bed was comfortable and there were enough wall sockets for all my electronic bits and pieces, something often lacking in modern hotels. There was an awful lot of... More

Was this review helpful? Yes 2
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review

Dear Guest Thank you for your feedback! We agree that our rooms are immaculately clean, offer a quirky boutique flavour and the beds are beyond comfortable! we are sorry to hear about the experience had with the noise. We look forward to welcoming you back to Hotel Indigo London-Tower Hill! More

Conwy, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 9, 2014

The room was great and the initial reception from staff good. Breakfast was awful, mostly down to the staffnot understanding two orders for poached eggs, I pot of tea and a decaf coffee. It took 20 minutes to arrive, was stone cold and one of the eggs very underdone. The coffee came as a latte. The second order also took... More

Was this review helpful? Yes
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review

Dear Guest Thank you for your review and for appreciating our reception staff at Hotel Indigo London-Tower Hill. We deeply apologise for your negative breakfast experience and will further investigate into the matter which will undoubtedly be referred to higher management to resolve with consistent high service. More

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Additional Information about Hotel Indigo London Tower Hill

Address: 142 Minories, London EC3N 1LS, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Indigo London Tower Hill 4*
Number of rooms: 46
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Also Known As:
Hotel Indigo London Tower Hill England

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