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BEST WESTERN Seraphine Kensington Olympia Hotel

4.0 of 5 225 Kensington High Street | Kensington, London W8 6SA, England
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BEST WESTERN Seraphine Kensington Olympia Hotel
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BEST WESTERN Seraphine Kensington Olympia Hotel
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179 reviews from our community

Traveler rating
    49
    70
    35
    18
    7
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20
66
16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

As the title!! I booked this a week before our stay on 18th December and was pleased with the cost of £84 for a double. Upon arrival it was a pleasant surprise to be upgraded to a junior suite. The location was perfect for our trip to Olympia. Room was very clean, beds comfy, windows you could actually open and... More 

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Bath, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

You don't expect much for this price in central-ish London, but this really exceeded our expectations. Perfect for our evening at Albert Hall. We were upgraded to a slightly bigger double, still not huge, but if all you need is a place to crash out after a day of theatre/shopping/walking/etc then it's perfect. Clean and tidy rooms, cool wallpaper, free... More 

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Aldie
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The rooms are small but who cares. For the price and location, it is worth it. Very clean, super shower, adequate breakfast. I would definately go back. I have stayed in lots of London hotels and this one is a keeper.

Was this review helpful? Yes 1
Armidale, Australia
Contributor
17 reviews 17 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

having just arrived in London after our long journey we were able to reach our accommodation easily and check in early, which was not guaranteed, but advised would be accommodated if able. Staff were friendly, breakfast was adequate and location was excellent. We were forewarned about the room sizes by other traveller reviews, so we were not at all surprised... More 

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seraphinegm, General Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Bergen, Norway
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

Long week-end in London. Perfect location very near Kensington High street station. Hotell looked like new renovated. The room was exstreamely small. The brand new bathroom was delicious, with a shower that I have never found before in London. A very good hotel. You should ask for a bigger rooom. Room 214 was too small for us, we ordered and... More 

Was this review helpful? Yes
seraphinegm, General Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Luxembourg City, Luxembourg
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very clean and well decorated rooms - nice staff - good value for money - very well situated, next to Kensington High Street tube station - bathroom quite small but okay - would definitely recommend!!

Was this review helpful? Yes
seraphinegm, General Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

South Shields
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Do your research before booking. and check this is the location you want. Rooms are VERY small. However, I knew that and I was staying for only one night. The premises are very clean, shower is full of power, room is well equipped, breakfast is cereal/yogurt/cold meats/boiled eggs/toast/tea and coffee - quite adequate really. Staff don't smile a lot but... More 

Was this review helpful? Yes
seraphinegm, General Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Southampton, United Kingdom
Top Contributor
199 reviews 199 reviews
114 hotel reviews
406 helpful votes 406 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed just for one night but the hotel was excellent. Great location, 2 mins walk from the tube, in a very nice neighbourhood with lots of shops, restaurants etc and very safe at night. Room was comfortable and clean with all expected amenities. Staff were very friendly and the breakfast was very good given that it was included in... More 

Was this review helpful? Yes 2
seraphinegm, General Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Contributor
19 reviews 19 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 16, 2014

I stayed here in a solo room for 5 nights. Firstly - Beware. I caught the train at Heathrow and alighted at Earl's Court Station - then took the circle line metro to High Street Kensington Station. Note ;- there is no lift or escalator at this station - only 10 meters of stone steps - Not fun when having... More 

Was this review helpful? Yes
seraphinegm, General Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Ottawa, Canada
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 4, 2014

I stayed for a night on an extended transit, with a chance to meet friends. Great price on the BW website! Easy to get to using the tube, and lots to do on High Street. The rooms are small, but that is London for you. Small, but comfortable, clean, and I had a great night's sleep. Breakfast was good -... More 

Was this review helpful? Yes 2
seraphinegm, General Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

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Additional Information about BEST WESTERN Seraphine Kensington Olympia Hotel

Address: 225 Kensington High Street | Kensington, London W8 6SA, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Seraphine Kensington Olympia Hotel 4*
Number of rooms: 17
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BEST WESTERN Seraphine Kensington Olympia Hotel London, England

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South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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