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BEST WESTERN Seraphine Kensington Olympia Hotel

4.0 of 5 225 Kensington High Street | Kensington, London W8 6SA, England
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BEST WESTERN Seraphine Kensington Olympia Hotel
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BEST WESTERN Seraphine Kensington Olympia Hotel
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171 reviews from our community

Traveler rating
    47
    65
    34
    18
    7
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19
62
16
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Southampton, United Kingdom
Top Contributor
193 reviews 193 reviews
108 hotel reviews
397 helpful votes 397 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed just for one night but the hotel was excellent. Great location, 2 mins walk from the tube, in a very nice neighbourhood with lots of shops, restaurants etc and very safe at night. Room was comfortable and clean with all expected amenities. Staff were very friendly and the breakfast was very good given that it was included in... More

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

I stayed here in a solo room for 5 nights. Firstly - Beware. I caught the train at Heathrow and alighted at Earl's Court Station - then took the circle line metro to High Street Kensington Station. Note ;- there is no lift or escalator at this station - only 10 meters of stone steps - Not fun when having... More

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Ottawa, Canada
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed for a night on an extended transit, with a chance to meet friends. Great price on the BW website! Easy to get to using the tube, and lots to do on High Street. The rooms are small, but that is London for you. Small, but comfortable, clean, and I had a great night's sleep. Breakfast was good -... More

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 20, 2014

I don't think there is anything wrong with this hotel. You get a shoe box for the price your paying in an overpriced hotel location like London. Once you squeeze in past the door you have a clean and well designed wardrobe with Shower in the corner and a cat in the other just so you can test the swinging... More

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seraphinegm, General Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Truro, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 13, 2014

I quite liked this hotel - great location 5 minutes walk from the tube station. Great restaurants and loads of shops nearby. Rooms are tiny but what else do you need for a nights stay. Price was great and the interior of the hotel was smart and very clean. Staff also very nice. So overall recommend. stayed in much worse... More

Was this review helpful? Yes 1
seraphinegm, General Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Northampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 7, 2014

A small hotel with small rooms, but the rooms are clean and well equipped. The breakfast room is small and tidy but its continental breakfast only, it also doubles as the reception area The staff (I only saw two ) kept to them selves and did'nt interact with the guests,( not even a good morning). There's no lounge, bar or... More

Was this review helpful? Yes
seraphinegm, General Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Vancouver, BC
Contributor
16 reviews 16 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed September 30, 2014

This hotel is a few stories high but the elevator is not easily accessible. If you enter from the Kensington High Street entrance (right beside the cafe), the elevator is inaccessible. I had to lift both my mom and my suitcases up the 20+ steps staircase, which is quite tiring. Would be great that they put up a sign to... More

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Jerusalem, Israel
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 21, 2014

A small hotel offering small rooms and tight bathrooms, very clean, air conditioned , a very welcoming staff, good breakfast, modern design, great wifi, multi channeled TV, great location. And more. Front rooms may be noisey , closing windows and using AC solves that. Recomended.

Was this review helpful? Yes
seraphinegm, General Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Prague
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 18, 2014

We spent as a couple one night in this hotel. We booked it for a very good price at booking.com day before. I really like the location and design of the hotel. Seems cozy and comfortable. Of course the rooms are bit noisy because you are at High Street Kensington, but they have one more window for noise elimination. Our... More

Was this review helpful? Yes 1
seraphinegm, General Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Tucumcari
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 17, 2014

If you don't mind only a full size bed & tiny room, no place to put your suite cases, this hotel is located very well for site seeing in London.. You can catch the tube, or city bus easily as well as walk to Kensington Gardens.

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
seraphinegm, General Manager at BEST WESTERN Seraphine Kensington Olympia Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

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Additional Information about BEST WESTERN Seraphine Kensington Olympia Hotel

Address: 225 Kensington High Street | Kensington, London W8 6SA, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Seraphine Kensington Olympia Hotel 4*
Number of rooms: 17
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BEST WESTERN Seraphine Kensington Olympia Hotel London, England

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