We stayed 10 days at this home away from home. The location is ideal; the suite is spacious comfortably well-furnished and clean; the atmosphere is cozy but above all, the staff were, without exception, warm, friendly, competent and helpful.

From the first moment I contacted the staff for special requests, they were extremely helpful and accommodated all my requests such as handling my baby equipment rental issues way before I arrived to London. They prepared everything for me in the apartment hassle free with no extra charges. The apartment we stayed in was decent, clean, and extremely spacious with... More

From the minute we walked through the door we felt welcomed and relaxed. Friendly inobtrusive staff greeted us both at booking and checking in and out. Rooms are a lovely size, especially for such a great central location. There are beautiful quiet pubs near by and a great variety of lovely relaxing restaurants. I had never been to this area... More

My friend and I wanted a nice flat right in central London, we could not have chosen better than 9 Hertford Street . The decor and furniture were lovely, the living room so spacious and comfortable that we actually stayed in to have dinner! Facilities and service were great and Sam, the concierge, could not have been more helpful. We... More

While the location in Sheperds Market in Mayfair is great and having an apartment is terrific for longer stays, the front facing apartments are incredibly noisy from activity in the street and neighboring bars. There is also construction going on next door for the past two years and renovations in the hotel itself. Apparently you can't regulate the heat in... More