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Shaftesbury Suites London Marble Arch

3.5 of 5
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41 Great Cumberland Place, London W1H 7LG, England
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Shaftesbury Suites London Marble Arch
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Ranked #681 of 1,052 Hotels in London
A recent review
5 of 5 stars reviewed 4 weeks ago
citiguyparis Paris
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Paris
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

One night only here and have to say it was very good,the room was spotless,comfortable bed,very good shower,staff very helpful. For the centre of London this is an ideal place to stay. I was in a double room which was in the basement,quiet and very comfortable.

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London, United Kingdom
Level Contributor
125 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
1 of 5 stars Reviewed June 17, 2015

Tried to relocate me when I arrived to Kensington...finally got a room in Marble Arch. Stinks of damp. 3 flights up with no elevator. Cost over £200 - absolutely awful. Description said it had a bath....no it doesn't. Said they tried to contact me by email but email address was wrong....rubbish. Clearly overbooked and they were trying to palm guests... More 

Was this review helpful? Yes 2

Travelers are raving about these London hotels

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 20, 2015

Had booked the hotel many weeks in advance (by phone) and had phone ,only to arrive on the day of the reservation to find out that it was a BASEMENT ROOM ! I am familiar with London and some of its quirky hotel rooms, but clearly the fact that it was a basement room should have been CLEARLY INDICATED upon... More 

Was this review helpful? Yes 4
Budapest, Hungary
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 19, 2015

Our room was on the ground floor but we heard no street noise. It was a room for three people with a double bed and a sofa bed. It was small but very comfortable with complimentary fruit bowl, shortbread, mineral water, coffee and tea. It even had a microwave oven with plates and cutlery. The staff was very polite, smiling... More 

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newport
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed March 17, 2015

Booking in was down road in another hotel. Very small rooms where clean but tiny. Road & passes by noisy. Was informed breakfast not included good job we had confirmation email. Breakfast also in another hotel Would not stay again even for 1 night stay.

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Tel Aviv, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 19, 2015

the location is great.!!!!!!!! on the corner of oxford street! near the hyde park. its avery nice hotel/ very small. without elevator.4 floors.all steps. rooms are very small. better to take the club room!me were removed to the club room and were very satisfied Compared to a regular room we got at first and was extremely small. the staff is... More 

Was this review helpful? Yes 1
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed December 17, 2014

The hotel is located a couple minutes walk from Marble arch , and oxford street. The Hotel is very clean , rooms are rather small . I got an upgrade upon check-in but the single deluxe room is very small, no place to but ur luggage. The bathroom was great and very neat . Book early via premier members club... More 

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TLV, Israel
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed November 22, 2014

Hi, stayed with my daughter for 5 nights. This apt hotel has, i think, 8-10 rooms, 2 on each floor. The reception is tiny and there are 2 chairs to sit there, but bottom line no lobey. Checking in and out is being done at another hotel very close to this one, same goes for breakfast ( if u want... More 

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Polokwane, South Africa
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 13, 2014

The location of the Shaftesbury suites is the best think it has going for it. The website is misleading and the suites are small. Reception staff do not speak fluent English and check in was a lengthy process. There were five of us, all allocated different rooms. Mine was downstairs (nr 3). My room was small but clean with a... More 

Was this review helpful? Yes 1
Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 6, 2014

Well, we choosed this Hotel because of its location (close to Marble Arch Station) and we had some shopping plans too (Oxford and Regent Streets). The staff was very professional, helpful and friendly. Special thanks to receptionist- Nargiza- who helped us and provided the required information regarding our plans around London. Moreover, we were received free upgrade from Double Room... More 

Was this review helpful? Yes 2
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Staying in Marylebone

Neighborhood Profile
Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
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