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All 578 London accommodations

Palmers Lodge Hillspring

2.0 of 5 Hostel   |   233 Willesden Lane, London NW2 5RP, England
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Palmers Lodge Hillspring
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Ranked #99 of 578 Specialty lodging in London
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed March 1, 2014
Satu S Jyvaskyla, Finland
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129 people have reviewed this hotel

Traveler rating
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    23
    9
    9
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Jyvaskyla, Finland
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 1, 2014

I spent 5 nights there in January with a friend, we had a private twin room and thoroughly enjoyed it. The place is located just at the edge of tube zone 2, so a regular Oyster card gets you there really nicely via Jubilee line. The room was a bit worn, but kept clean: the sheets were shiny white, the... More

Was this review helpful? Yes 3
Verona, Italy
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 11, 2014

Every time I came to London I had no good experiences in the different hostels where I was. This time my sister and I have spent our time in this hostel and it was an amazing surprise. The position is quite good (just 20 minutes by metro from the London downtown) and you can also find a Sainsbury's market not... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 30, 2013

Comfortable rooms, qualified personnel, pleasant atmosphere. Price/quality correspondance. Light continental breakfast is a nice day beginning. Good location, not far from central london (direct busses, train aprox 20 min), quired area with option to walk through the park.

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Top Contributor
55 reviews 55 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 23, 2013

This is my second stay at this hostel and is suitable for backpacker. Near to London tube station and it is within zone 2. Free water as water dispenser provided in the kitchen. Breakfast is provided as well from 7.30am until 10.30am. Plus there are many visitors there and the wifi device may not able to cope with the load.... More

Was this review helpful? Yes 1
Luton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 15, 2013

Couple spent 6 nights in a four dorm could not afford private room, clean good bathroom facilities, good Wifi and lounge. No assessable TV (in bar area to noisy to watch), staff are not very friendly and breakfast is cereal, toast and 1 croissant, the biggest disappointment was the shared kitchen which was very small minimal cooking facilities and tiny... More

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Nico C, Manager at Palmers Lodge Hillspring, responded to this review

Hi there and thank you for your review. It's sad to hear that you couldn't achieve the best experience in our hostel. Unfortunately, I can now realize that you couldn't enjoy all of our facilities. For example, we have an isolated TV room, which is not the lounge or the bar. The lounge we preferred to have it as a... More

Hobart, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 14, 2013

Pros: Feels safe and secure Short walk to tube Nice bar Close to supermarket Cons: Smoking area is just outside and under the windows (of which only one can be opened 5 or so cm) of most rooms Its pretty disgusting for a non smoker A roof over smoking area or adequate airflow in rooms would solve this Walls feel... More

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Nico C, Manager at Palmers Lodge Hillspring, responded to this review

Hi there, I'm sorry that you couldn't enjoy your stay like it was expected. We are constantly trying to improve our services so we took your words in consideration. We are aware that in some particular rooms we need to improve the sound proof of the walls and there is a planning in the matter already. Regarding the smoking area,... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 12, 2013

OMG!! This place is so clean, the staff is so friendly, helpful, and courteous. The place is well maintained, great location, safe and it feels better than home away from home. I love this place :) Because this place is so great it's always booked up. The atmosphere is so great it shows on all the guests faces and attitude.... More

Was this review helpful? Yes 1
portland, oregon
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 26, 2013

More than adequate for a one-night stay. If you do take the Jubilee Line tube, "southwest" from the station is to the right! The #98 bus is a shorter walk and departs from High Holborn and the Oxford Street "shopping strip". Front desk staff is superb!! As are food and bar servers. "Residential" neighborhood setting is a big plus /... More

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Nico C, Manager at Palmers Lodge Hillspring, responded to this review

Hi there, Thank you very much for your kind words. It's always nice to hear that our guests enjoyed their stay. We hope to see you again in the future! Kind regards More

Devon
Top Contributor
78 reviews 78 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 21, 2013

This Hostel/Hotel was chosen due to its price, location & reviews. Due to the nature of relying on feedback, I try to review honestly as much as possible. We booked a Double Private with Ensuite. Finding the hostel from Willesden Green station was quite straight forward, check in was quick, painless and simple. Although our receptionist was quite curt with... More

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Nico C, Manager at Palmers Lodge Hillspring, responded to this review

Hello and thank you for your words. We are glad to hear that you had a nice stay despite some negative aspects. As we constantly try to improve, we listen to our guests and always try to act in their benefit. At the moment we are looking at how we can better sound proof the private rooms on the basement.... More

Nottingham, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed October 27, 2013

Clean and good staff. However stayed here in a double ensuite which was situated under the bar, not really a good placing for them. Way to noisy couldn't even hear the TV and the bar didn't close until Midnight! Pity as everything else seemed ok.

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Titus W, General Manager at Palmers Lodge Hillspring, responded to this review

Hello we're very sorry for the noise caused, we are looking at how we can better sound proof these rooms over the winter, please get in contact and I will arrange a partial refund for you. Kind regards More

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Additional Information about Palmers Lodge Hillspring

Also Known As:
Hillspring Hotel
Hillspring Hotel London
Palmers Lodge Hillspring London, England
Address: 233 Willesden Lane, London NW2 5RP, England
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
Ranked #99 of 578 Specialty lodging in London
Price Range (Based on Average Rates): $
Hotel Class:2 star — Palmers Lodge Hillspring 2*
Official Description (provided by the hotel):
A stay in affordable accommodation doesn't have to mean a sacrifice in quality. At boutique backpackers Palmers Lodge Hillspring you will find many of the creature comforts you have in your own home, and many you wouldn't. Spacious living areas, quality furnishings, fully licensed bar and restaurant are just some of the reasons for choosing to stay at Palmers Lodge Hillspring on your next London visit. ... more   less 
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