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H10 London Waterloo

284 to 302 Waterloo Road, London SE1 8RQ, England
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H10 London Waterloo
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H10 London Waterloo
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2,012 reviews from our community

Traveler rating
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    690
    117
    36
    30
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (360)
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  • All months
    (2012)
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    (538)
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    (459)
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Warwick, United Kingdom
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

Upon arrival we were greeted by a friendly receptionist. We booked via red letter days, which stated we were to be greeted with drinks upon arrival. That never did occur, not that we were too bothered, but if it's stated then it's expected to happen. The room was really good! Lovely view of London, with the Gerkin in hinds sight.... More 

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Oshawa, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great , clean boutique hotel on the south bank and a close walk to Waterloo train station and Trafalgar Square. We will definitely stay here again. Stayed here for five nights, with a very good fish & chip restaurant across the street ( Masters Super Fish ). Easy walk to Tower Bridge and the Tower of London and the Globe... More 

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Frankfort, KY
Top Contributor
71 reviews 71 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

On a tour to London, my wife and I stayed at the H10 Waterloo for three nights. The room was nice, with two windows, a comfortable queen-sized bed, adequate closet and desk space, and clean bathroom. The hotel also had wi-fi. The breakfast buffet was simply outstanding, with a variety of delicious dishes (be sure and have an omelette). We... More 

Was this review helpful? Yes 1
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Michael E, Thank you for taking the time to provide us with feedback on your stay at H10 London Waterloo Hotel. Your opinion is important to us, as it help us to maintain the level of service that we strive for. We appreciate your kind compliments about our staff, accommodations and gastronomy. We're so pleased that our service met... More 

Brescia, Italy
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Overall very good quality to price ratio, especially considering London standards. Convenient location close to London eye, very wide rooms with modern and nice design, cosy common spaces and beautiful bar terrace. Helpful and kind staff

Was this review helpful? Yes 1
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Laura L, Thanks for choosing H10 London Waterloo and for taking the time to write your review on Tripadvisor. Your opinion is important to us. We are glad to know you enjoyed the overall experience on your last stay with us. Specially, our staff, convenient location and rooms. Your kind of comments will certainly motivate our colleagues in our... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

So this was my third hotel in London this year and i was surprised. Clean and very cosy room with probably the most comfortable bed i have ever used in hotels! Breakfast was really good, huge variety of food, a lot of fruit and healthy options (but seriously, go get that bacon!), lobby bar was nice and staff was very... More 

Was this review helpful? Yes 2
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Honza Z, Thanks for choosing H10 London Waterloo and for taking the time to write your review on Tripadvisor, your opinion is important to us, as it help us to maintain the level of service that we strive for. We are glad to know that you enjoyed the overall experience with us. Specially the staff, beds and our breakfast,... More 

Ypsilanti, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The H10 Waterloo is located steps from Waterloo train and Underground stations, in the center of London. Close to Southbank, the London Eye, the National Theater, the Globe Theater, the Old Vic and Young Vic, the hotel is in a hub of cultural activity. Clean, modern, quiet and handsomely appointed, the H10 Waterloo also offers a wonderful breakfast, a sauna... More 

Was this review helpful? Yes 1
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Ypsilanti, Thank you for choosing H10 London Waterloo Hotel and for sharing your experience on Tripadvisor. Your opinion is important to us, as it help us to maintain the level of service that we strive for. We are delighted to read that you enjoyed the overall experience during your last stay with us. Your feedback will definitely motivate our... More 

Greater London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a terrific place. I have been coming here regularly now for some time. I haven't been to any other H10 hotels, so I can only speak for this one. This hotel is wonderful. I love the interior design, all over. It's beautiful everywhere I look, even downstairs in the lounge. The bar around the reception is a place... More 

Was this review helpful? Yes 2
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Moni E, Thanks for taking your time to review our hotel on Tripadvisor and for choosing H10 London Waterloo again for your recent stay in London. We are delighted to know that you enjoyed so much your last stay with us. Our mission is to completely delight and satisfy our guests and we are glad to know that on... More 

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have a limited travel budget and normally end up in Tune Hotels, of which I'm am a bit of a fan. But this place has windows! It also has great size bedrooms, free wifi, lots of goodies in the bathroom and a very professional front of house team. It also has tea & coffee facilities in the room and... More 

Was this review helpful? Yes 1
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Ian J, Thanks for taking the time to write your review on Tripadvisor and for choosing our H10 London Waterloo Hotel for your recent stay in London. We are glad to know that on this occasion, we met you expectations regarding our Front of House Team, rooms, and hotel facilities. Once again, thanks for your positive feedback, your remarks... More 

England
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 1 week ago

I arrived here late at night as a lone traveller having made a booking for a room for one night. On arrival at check-in I was asked to take a seat in reception before the manager came to speak to me to explain there was a problem with my booking and that no room was available. I was then left... More 

Was this review helpful? Yes 2
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Aneknamin, Thank you for sharing your experience with us on tripadvisor. We are terribly sorry we could not accommodate you in your last visit to our hotel. Our Front Desk team tried to sort this unexpected issue as soon as possible and booked a same/superior category hotel, centrally located in zone 1. Once again, we would like to apologize... More 

Nottingham, United Kingdom
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a new, large, modern design hotel. Unlike many of its kind it does not feel impersonal, the friendly and efficient (mainly Spanish) staff are communicative and friendly. It is about 10 minutes walk from Waterloo station and underground and there are good restaurants and pubs nearby. Would certainly choose to stay here again.

Was this review helpful? Yes 1
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Stuart J, Thank you for taking the time to provide us with feedback on your last stay at the H10 London Waterloo Hotel. We really appreciate your compliments about the hotel design and location. Besides, we are delighted to know that our service met your expectations and that you were well taken care of during your stay. My team... More 

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Amenities