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H10 London Waterloo

284 to 302 Waterloo Road, London SE1 8RQ, England
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H10 London Waterloo
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H10 London Waterloo
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1,959 reviews from our community

Traveler rating
    1,106
    675
    113
    36
    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (352)
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    (485)
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Portsmouth, United Kingdom
Top Contributor
125 reviews 125 reviews
46 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here for 2 nights in April 2015. The hotel offered a very good rate on their website, and the location (down the road from Waterloo station) was good, so I booked it. The good: - The staff were very friendly; - I had requested a high room in a quiet area, and they kindly offered me a room... More 

Was this review helpful? Yes 1
Frome, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I have stayed here twice with work. First room was fab, second really small with a missing bathroom door. Nor a wonderful location - a bit of a walk to either tube stations and not one I enjoyed in the dark. Breakfast however is superb. Lots of lovely fresh fruit, smooties and Spanish delights. While they do have a 'bar'... More 

Was this review helpful? Yes 1
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Guest Thanks for choosing H10 London Waterloo and for writing your feedback on tripadvisor. Your opinion is important to us. We are glad to knwo that you enjoyed our buffet breakfast with more than 100 products, fresh fruit, smoothies and spanish delights. However, I would like to take the opportunity to sincerely apologise as we did not meet your... More 

Scotland, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I have stayed here a few times on business and the hotel is always amazing! It is an enjoyable experience staying here as the staff are lovely and will do everything they can for you! The hotel rooms are always immaculate and make the experience of staying at the hotel even better! The sky bar is the best place to... More 

Was this review helpful? Yes 2
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Guest I would like to thak you for your review on behalf of the H10 London Waterloo team. Your opinion is very important to us, as it help us to keep improving our services day by day. We are glad to read that you found our staff so lovely as we make a big effort to select the best... More 

Caerphilly, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Have stayed here a few times for business and have always had great service but this visit was fantastic. The attentive service we received from Julian in the Waterloo sky bar was amazing nothing was too much trouble for him and this all done whilst he was working alone. He deserved a special mention. Will always return to H10 as... More 

Was this review helpful? Yes 2
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Guest Thank you for choosing H10 London Waterloo and for your review, your feedback is very important to us. We are pleased to learn you enjoyed our breakfast, with over 100 products of the best quality and the Sky Bar. We are also delighted to know that you found our staff so amazing! We have already informed the specific... More 

Newcastle, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

H10 on Waterloo Road is now my favourite London hotel ( and as a regular business traveller I've stayed in a few!)Staying for both business and at my own expense I love the modern Spanish vibe. The rooms are small but stylish with all kinds of nice features like iPod docks and nice toiletries. The 302 restaurant serves a meansteak... More 

Was this review helpful? Yes 1
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Guest Thanks you for being a fan of our property. Your opinion is important to us, as it help us to improve our services day by day. We are delighted to know that you enjoyed so much our buffet breakfast with over 100 items, and the facilities of the room. Please, do let us know next time you will... More 

Cheshire
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed with family at the H10 Waterloo last March for my husband’s Birthday and were all very impressed. (3 double Rooms with City Views). Last March my husband wanted to visit the Imperial War Museum but it was closed so the two of us made a return weekend visit this year booking in at the H10 Waterloo. We paid... More 

Was this review helpful? Yes 2
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear guest Thanks for leaving your review on tripadvisor. Your opinion is very important to us. We are delighted to know that you were impressed with our Hotel, and that you enjoyed the birthday party, not to mention the spectacular views from the terrace. I would also like to take the opportunity to apologise for the inconvenient about the missing... More 

Rio Grande, New Jersey
Top Contributor
124 reviews 124 reviews
54 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights in February on a business trip. The hotel is easy to find and easy to get to being equally close to two Underground stations and on a bus route. The standard rooms are a little small, but have everything you need. Cleanliness is excellent, and everything worked just fine. The staff is the highlight for... More 

Was this review helpful? Yes 2
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for writing such nice comments regarding your recent visit to the H10 London Waterloo Hotel. We strive to provide our guests with the best experience and we are pleased to hear that this met up to your expectations. We hope to see you again soon on your next visit! With warm regards, Ruchadaporn Prakitrat More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just returned home from a fantastic two night stay at the H10 Waterloo. We have stayed there once before and chose to stay there again for our wedding. As we arrived we were welcomed with friendly staff, an upgraded room and a welcome drink. The room had amazing views of the city and were, as expected, clean and tastefully decorated.... More 

Was this review helpful? Yes 2
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for choosing the H10 London Waterloo Hotel for your stay and to share the much valued feedback. I am pleased to hear that this is your second visit with us and that everything is just perfect. We aim to provide the highest level of service to all our guests as well as one of the best... More 

Chester, United Kingdom
Top Contributor
61 reviews 61 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Just what you expect from the best Spanish chains! Great staff , warm welcome and good quality rooms with decent bedding and bathrooms. I've only had breakfast but again it's good but not great but much better than the usual chains. The bar and bar staff are excellent. When I'm in town on business this place does the job right.

Was this review helpful? Yes 1
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share your experience at the H10 London Waterloo Hotel. I am happy to hear that you found the great staff, a warm welcome and good quality rooms, as we strive to provide the highest level of service to all our guests. We hope to see you again on your next visit! Kind... More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazing cocktails, amazing views and if that was not enough amazing service. If you ever get the opportunity to visit this little gem make sure to ask for Zoltan. Incredible attention to detail, extremely professional approach. A credit to the establishment.

Was this review helpful? Yes 2
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share the much valued feedback regarding your recent visit to the H10 London Waterloo. I am delighted to hear that you had an amazing time at the Skybar and that you enjoyed our cocktails and amazing views over the city. Zoltan would like to pass on his gratitude to yourself for such... More 

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