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H10 London Waterloo

284 to 302 Waterloo Road, London SE1 8RQ, England
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H10 London Waterloo
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H10 London Waterloo
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2,130 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia, Pennsylvania
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

The H10 is a very modern hotel located a few blocks from Waterloo Station. It offers a full range of services and the rooms are (for London) very reasonably sized. All the staff are friendly and the welcome sparkling wine at check in was a very nice touch. The only issue was that my room had a shower only (I... More 

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Chester, United Kingdom
Level Contributor
93 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stay here regularly and love the hotel and location. Perfect for the City and West End and rooms are clean and tidy with great beds and decent bathrooms. Over recent times the breakfast has been getting worse and worse. The hot buffet is really poor and there are just not enough staff. 20 mins to get some coffee today... More 

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Athens, Georgia
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I recently spent 4 days in London on vacation. I thoroughly researched London hotels and settled on the H10 Waterloo. The hotel is a 10 minute walk from the Waterloo station and is otherwise located on a bland street in a working class area. It has a small lobby, but the staff is helpful and friendly, and... More 

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Manchester, England, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed one night at H10 hotel in Waterloo, London. It was great. Had never heard of this chain of hotels but decided to try it and we were not disappointed. Lovely room and facilities. Great breakfast. So much choice. Had 3 course dinner which was brill. Staff very friendly and nothing too much trouble. Great location. Would love to go... More 

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Greater Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Friendly staff and very helpful. Bed was marvellous (king size and SO comfortable) well appointed and in such a great spot for more adventures in lovely London! Excellent breakfast in their first floor restaurant and we found a terrific laundromat just across the road, where they did serviced wash and folding, which gave us more time to play!

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H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Travelpair15, Thank you so much for taking your time to share your positive experience on Tripadvisor. Your opinion is important to us as it help us to maintain the level of service that we strive for. We are glad to read you enjoyed the overall experience in our hotel and you found comfortable the room, as well as the... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW

i love this hotel stayed here for two nights on two separate occasions and loved it both times the hote is light and clean I loved the sky bar with its relaxed feel with good wine and food the breakfast was amazing they have thought of everything will be back soon

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H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Donna F, Thank you so much for taking your time to share your experience on Tripadvisor. Your opinion is important to us as it help us to maintain the level of service that we strive for. We are delighted to hear you enjoyed your stay with us, especially the breakfast and you had a good time on our Sky... More 

Rotterdam, The Netherlands
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is conveniently located near public transport hubs and is very comfortable. Good service and well equipped rooms, nice bar on the 10th floor (with friendly staff) - too bad the roof terrace closes at 10PM. Would stay here again.

Was this review helpful? Yes 1
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Travel0city, Thank you so much for writing your review on Tripadvisor. Your opinion is important to us. We are happy to hear you enjoyed so much our convenient location close to underground and bus stations, also that you found our facilities and specially our staff so comfortable and efficient. We aim to deliver the best service to our customers... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I would prefer to live at H10 again sometime. And I would consider living at a H10 in other countries as well. Great comfort, great brunch, great service! My friends and I were happy to stay at the hotel because its close to The City.

Was this review helpful? Yes 1
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Benjamin, Once again thank you so much for sharing your experience regarding your recent stay at our hotel. Our team is delighted to hear that you were entirely happy with your stay, our guests feedback always help us to improve and always try to deliver the best service. If you are considering to visit us soon again, I would... More 

Kelowna, Canada
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel with modern feel Complimentary glass of cava on checkin Bar in foyer not super great atmosphere. but nice bar with outside Terrace with views on I think it was level 9 but it's signed. If you sign up for the free loyalty card they give you a couple of cocktails in the evening. Given the Spanish owned chain... More 

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H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Dave W, Thanks for choosing our H10 London Waterloo Hotel and for taking the time to write your review on Tripadvisor. Your opinion is important to us as it help us to maintain the level of service that we strive for. We are glad to read you enjoyed the overall experience and you are planning to stay in another... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay. Spacious, fresh and modern rooms with large, comfortable beds and great pillows. Had drinks in the Terrace bar on the roof with views of the city. Great location for us. We were able to walk to visit the museums and theatres although Waterloo with access to the tube (metro) was just a short walk away, when... More 

Was this review helpful? Yes
H10HLW, Director de Relaciones con Clientes at H10 London Waterloo, responded to this review

Dear Moya W, Thank you so much for taking your time to share your experience on Tripadvisor. Your opinion is important to us as it help us to maintain the level of service that we strive for. We are delighted to read you enjoyed your overall experience, including the complimentary glass of cava in the arrival, and also you found... More 

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