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All 1,073 London hotels

H10 London Waterloo

4.0 of 5 Hotel   |   284 to 302 Waterloo Road, London SE1 8RQ, England (London Bridge)
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Ranked #104 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
peggysue566 Manchester, United Kingdom
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1,542 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (280)
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English first
Manchester, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have just spent 2 nights at H10 and would most certainly recommend it. It's in a fairly quiet location, just a little way past the Old Vic theatre on the opposite side of the street. Take exit 7 from Waterloo station, turn right and walk straight ahead for about 5 minutes. You can walk to Westminster in about 15... More

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H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for sharing your experience at the H10 London Waterloo Hotel. I am pleased to hear that you had a splendid time at the hotel and that you found our staff to be friendly and helpful, as we aim to give all our guests the highest level of service. We are also delighted to hear that you... More

Southampton, United Kingdom
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have recently returned from a lovely one night break at the H10 hotel in Waterloo. Our trip was to celebrate my husband's special birthday and we chose the H10 for it's proximity to London Waterloo (where we were arriving into) and having stayed previously at a H10 hotel in Madrid. It was also the only hotel I found that... More

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H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share your experience during your visit to the H10 London Waterloo Hotel. I am delighted to hear that you had a wonderful time at the hotel, and that you enjoyed the small little touches, such as the welcome glass of cava for all our guests who arrive. We strive to provide all... More

Stoney Creek, Canada
Top Contributor
54 reviews 54 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

When I finally did arrive to the hotel our room had apparently been cancelled. I am from Canada and our phones were not working or picking up service over in London. The staff let me make a long distance call (bless their hearts) and get everything all corrected and fixed. I was very irritated (not at the hotel) just because... More

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H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you so much for sharing such lovely comments during your visit to the H10 London Waterloo hotel. We aim to provide our guests with the highest level of service and we are delighted that this lived up to your expectations. I am sorry to hear about the complications you had at the beginning, but I am delighted... More

Toronto
Contributor
11 reviews 11 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at this hotel for three nights as part of an air/hotel travel package. We arrived around noon on an overseas flight and our room was ready. We received cava and nibbles upon arrival. Very nice! The hotel is 12 floors high with large elevators for Europe. There are three elevators which fit four people nicely or two people... More

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H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share your experience at the H10 London Waterloo. I am delighted to hear that you had a lovely experience and that you enjoyed the facilities provided by the hotel. We aim to provide a high level of service and we are pleased to have lived up to your expectations. We aim to... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

As I left I told the desk staff that the four stars should be four and a half. Great rooms and BEST breakfast buffet ever, and superb young European staff. One explained that the hotel got an environmental award, though recycle bins in each room could not hurt. Or a sign saying (as in SFO) "we separate all rubbish for... More

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H10HLW, Public Relations Manager at H10 London Waterloo, responded to this review

Good afternoon Charles, First of all, thank you so much for choosing our H10 London Waterloo hotel for your last stay in London we hope we can become your base hotel for you corporate trips to our city. We really appreciate your suggestion about the our recycling process. I have already passed it to the relevant person at the hotel.... More

Bournemouth, United Kingdom
Senior Contributor
39 reviews 39 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

With a special visit to London with my autistic daughter I could not praise the service, breakfast, room service and the accommodation high enough with a wonderful city view. My daughter enjoyed her stay so much that she wanted to come back to the hotel early so that she could then use the free internet service.

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H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share your experience during your visit to the H10 London Waterloo Hotel. I am happy to hear that you enjoyed your adventure to London with our hotel. We strive to provide our guests with the highest level of service and breakfast, and we are glad to have met up to your expectations.... More

Diest, Belgium
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I spent 4 nights at H10 London Waterloo & was very happy with my stay, starting with a great welcome by staff & glass of bubbles. The room was clean & well presented, bed comfortable & awesome view of London. It was an easy 5 minute walk to Waterloo train station & a bus stop at the door. I feel... More

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H10HLW, Public Relations Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share the much valued feedback during your stay at the H10 London Waterloo Hotel. We strive to provide our guests with the highest level of service, and I am glad to hear that we lived up to your expectations and that you enjoyed our little touches, such as the welcome glass of... More

Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

this was my first time to London England but I have travelled many cities and places in the world. I have to say the hotel was amazing the staff were super super friendly. They were a life saver since I was a bit overwhelmed at first how to use the public system. The hotel is very close to the Waterloo... More

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H10HLW, Public Relations Manager at H10 London Waterloo, responded to this review

Dear Silvad, How lovely to hear about your great experience after your stay in our hotel. We strive to provide our guests with the highest level of service, and I am glad to hear that we lived up to your expectations and that you enjoyed our friendly staff, breakfast and facilities. We would love to be your spot when visiting... More

Austin, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I thought this was going to be a top notch hotel. Unfortunately, attention to detail was missing. The bathroom was initially set up for one person rather than two, the shower was dirty. Room service kept forgetting things. The A/C couldn't go below 18. The music device wasn't set up for current iphones - just for iphone 3 or earlier.... More

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Leuven, Belgium
Contributor
18 reviews 18 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

First of all the BIG plus : The location. 10 minutes to Waterloo station, 5 minutes to the Borough TUBE, London Eye/Big Ben etc. in around 15 minutes. that's perfect. Great friendly welcome with CAVA at the reception, modern & also cosy hotel, nice room on floor number 9 with Shard view (..better then London eye..) ;-) and for H10... More

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H10HLW, Public Relations Manager at H10 London Waterloo, responded to this review

Dear Gerdo, First of all thank you so much for your review! We are glad you found our hotel a lovely place to stay when travelling to London. We look forward to accommodating you next time you visit our city. Did you have the chance to know about our membership card? We highly recommend you to become a member in... More

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Additional Information about H10 London Waterloo

Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Location: United Kingdom > England > London > London Bridge , Waterloo / South Bank / Southwark
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — H10 London Waterloo 4*
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Also Known As:
h10 London Waterloo Hotel London
H10 London Waterloo England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style
#30 Spa Hotel in London #63 Business Hotel in London #86 Luxury Hotel in London #86 Romantic Hotel in London #96 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
The H10 London Waterloo is situated in the well known Waterloo Road, 5 minutes away from Waterloo Tube Station. The hotel has 177 guest rooms (135 Standard Double Bedrooms, 41 Deluxe Bedrooms and 1 Suite) and is equipped with all services common to our H10 City Hotels (including a large selection of products on our Breakfast Buffet, A la Carte Restaurant, Lobby Bar with Business Corner, GYM and a Health and Beauty Area located on the 8th floor). There are also 4 fully equipped meeting rooms as well as COMPLIMENTARY WI-FI throughout the hotel. ... more   less 
Number of rooms
177

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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