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H10 London Waterloo

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284 to 302 Waterloo Road, London SE1 8RQ, England
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1 room 1 adult
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H10 London Waterloo
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2,439 Reviews from our TripAdvisor Community

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Barcelona, Spain
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

H10 is a Spanish hotel chain which is a point in its favour. Both English and Spanish are spoken and you'll find copies of El Pais next to The Independent in the morning. As it was a special holiday we booked a Deluxe Double Room. There was a welcoming glass of cava on arrival and the room had amazing views... More 

Helpful?
Thank Robert C
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Robert C, We would like to thank you for posting your review as it is only through feedback that we can hope to improve upon our standards. It is pleasing to hear that you enjoyed the welcome as well as the views from your room. Please rest assured that all of your comments have been taken on board and... More 

Northwich, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Comfortable rooms, friendly staff and a great location with stunning views of the Shard and London Eye. A good base to explore the City and take in the shows, exhibitions and sights or even just shopping trips.

Helpful?
Thank Peter S
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Peter S, Thank you for taking the time to review your stay with us at H10, it was a pleasure having you with us. We are thrilled to hear that you so enjoyed the views from the room, as well as our attentive and friendly teams. We look forward to welcoming you back again soon! Kind Regards, Ell Shroff More 

2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

A beautiful hotel in a quiet area, just a few steps away from 2 metro stations leading to the heart of London. Great breakfast-buffet, smiling employees, most comfortable bed ever, room with great supplies and clean. Would definitely recommend and come back. And on top of that we got a room with a view on The City and the hotel... More 

Helpful?
Thank Jeffrey B
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Jeffrey B, Thank you so much for writing such a complimenting review of your stay with us. It is so pleasing to hear that you enjoyed the comfortable room and attentive staff. Additionally we are thrilled to know that you would return to the H10 London Waterloo, it is our aim to achieve exactly what the title of your... More 

Christchurch, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed here with my friend last Saturday. I had won a red letter voucher for a 7 course meal there so we decided to book the hotel for the night too and have a little trip away. We both have kids and full time jobs so a night away was bliss. We were welcomed with sparkling wine and given... More 

Helpful?
Thank smanns
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear smanns, We are truly grateful for the time you took to share such a detailed and complimenting review following your stay with us at H10 London Waterloo. It is very rewarding to hear that you had a memorable experience with some highlights including the warm welcoming as well as the indulgent meals at our 302 Restaurant and our wonderful... More 

Cheshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Amazing hotel, friendly staff. Rooms modern and great facilities in room. Breakfast was delicious and the hotel had a really modern, clean feel to it. The highlight of the hotel was the Sky Bar with amazing views of London including the London Eye, the Shard and St Pauls, although obviously chilly blankets and heaters are provided. Cocktails are amazing and... More 

Helpful?
Thank 671pam
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear 671pam, Thank you for your complimenting review of H10 London Waterloo. It gives us great pleasure to learn that you had a great experience and particularly that you enjoyed the facilities in your room, as well as the service delivered by our attentive teams. Your encouraging feedback will certainly serve as a wonderful motivator for the entire team to... More 

Essex, United Kingdom
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel is situated two minutes from Waterloo station and the Thames it is modern clean and has the most friendly and helpful staff Done a dinner and breakfast package and food was excellent especially the breakfast choice amazing for a city hotel ,Sky bar was great loved the two bar men very knowledgable and clearly enjoyed what they were doing... More 

Helpful?
Thank wisees95
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear wisees95, It was a pleasure having you with us and thank you for taking the time to review your recent stay at The H10 London Waterloo Hotel. We are delighted to read that you have enjoyed our facilities, as well as the services provided by our dedicated team members. We have shared your comments with the team, and they... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed in this hotel for business and I thought it was lovely with amazing views especially from the top bar. The rooms were very clean with house keeping everyday with a view of the shard out the window. The breakfast had lots of choice and the staff couldn't do enough for you. I couldn't say if it was worth the... More 

Helpful?
Thank Lauren H
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Lauren H, Thank you for your complimenting review of H10 London Waterloo. It gives us great pleasure to learn that you had a great experience and particularly that you enjoyed the stunning views from The Sky Bar as well as your room. Your encouraging feedback will certainly serve as a wonderful motivator for the entire team to continue striving... More 

UK
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is one of large contrast. The hotel itself, bars, view from room across London skyline and the meal in the restaurant at night were all fantastic. Really superb. The breakfast however was one of the worst London breakfasts I have had at extraordinary cost - £25 ish. I expected better after quality of evening meal but the average... More 

Helpful?
1 Thank Serious_Webmaster
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Serious_Webmaster, Firstly I would like to thank you for taking the time to write such a review on Tripadvisor. As part of the H10 Group we strive to maintain a high standard of excellence for all of our guests. Therefore it is incredibly pleasing to learn that you appreciated our convenient location. I must apologise for the lack of... More 

Liverpool, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked this hotel for a long weekend break in London. I've never stayed south of the river before so not sure what to expect. I needn't have worried. The hotel is 5 minutes walk from Waterloo Station and 10 minutes walk from Waterloo Bridge and Covent Garden. The Hotel was excellent and fully deserved its 4 star rating. The... More 

Helpful?
Thank Ian M
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Ian M, Thank you for taking the time to write such a wonderful review. I am so pleased you enjoyed your stay with us, and found your room to be so comfortable. The team were especially thrilled to read your kind comments. As part of the H10 group, we do our best to provide each guest with an "excellent"... More 

Stafford, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

We stayed for a couple of nights on a deal that included one dinner in the hotel. The room was pleasant and clean, but a bit small and stark - nothing like the rooms in the site pictures. One lamp was not working and neither sink nor bath plug functioned properly. Bed linen excellent and bed very comfortable. A bath... More 

Helpful?
Thank Antonym77
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Antonym77, Thank you so much for taking the time to write your review. I am pleased you found our staf to be so attentive and welcoming. We have taken all of your comments on board and please rest assured that they will passed on to the relevant teams in order to improve our current standards. Thank you for choosing... More 

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