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All 1,073 London hotels

H10 London Waterloo

4.0 of 5 Hotel   |   284 to 302 Waterloo Road, London SE1 8RQ, England (London Bridge)
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91%
Ranked #100 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Adriano D Roma, Italia
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1,484 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (268)
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Roma, Italia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Very good experience at all times, from check in (with fast and gentle receptionists) to the breakfast (very good continental breakfast). The room was exactly as we saw in pictures (we booked on booking.com, so we were able to see some photos taken by customers): clean, quiet and with enough space for everything. The position is very smart, only a... More

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H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share your experience at the H10 London Waterloo. I am happy to hear that you had a wonderful time at the hotel and that you found the staff to be service to be very good, as we aim to provide all our guests with the highest level of service. Thank you for... More

Melbourne, Victoria, Australia
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Look at the photos we took and compare them to those shown by H 10 Waterloo and you judge. On arrival no help, lift took 15 minutes, room boiling hot after 1 hour with air-con on, view was of backyard BBQ. Bed had stains from last guest and after putting suitcase x 2 in the room there was not room... More

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Mexico City, Mexico
Top Contributor
80 reviews 80 reviews
51 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is a good example of a new breed of boutique properties that really know what they are doing. The experience starts at check in time. It is fast and precise. There is Champaign and the kind of snacks you will find at any bar. The room is spacious however there are very few outlets and in order to... More

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H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you so much for taking time to share the much valued feedback during your visit to the H10 London Waterloo. I am delighted to hear that you had an excellent time at the hotel and that you found the service to be very good, as we strive to provide the highest level to all our guests. We... More

Kent, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

First of all let me be clear. It was a hot day. +30 at most but it is considered very hot in UK. We arrived at the hotel at about 10pm so it wasn't that hot anymore. However when we entered the room the first thing that put us off was the complete lack of the air in the room.... More

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H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share your experience at the H10 London Waterloo Hotel. We strive to provide our guests with the most comfortable of stays, and I am disappointed to hear that we did not live up to your expectations. I would like to apologise for the inconvenience caused regarding the technical problem with the air... More

San Francisco Bay Area
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very clean. Bed very comfortable. Staff tries hard to accomodate special requests when possible. Good value. Walking distance from Lambeth north subway station even with rolling luggage. Walking distance is maybe 15 minutes to London Eye and Parliament. I would definitely stay here again. The bed was at least a queen size, maybe a king, it's hard to tell as... More

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H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share your experience and feedback at the H10 London Waterloo Hotel. I am delighted to hear that you had a wonderful time at the hotel and that you found the buffet breakfast to be fantastic, as we strive to provide the best breakfasts in London. We are pleased to have lived up... More

Durham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We ended our hotel to be near Waterloo station as we were going to ascot and time was tight! We asked for an early check in and although the hotel could not guarantee they delivered. The hotel was very clean and the room was comfortable. All staff were pleasant and efficient especially the breakfast staff and reception staff. We enjoyed... More

Was this review helpful? Yes 2
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share your experience at the H10 London Waterloo Hotel. I am happy to hear that you had a good time at the hotel and that we accommodated your needs. We strive to provide the highest level of service and we are delighted to have met up to your expectations. See you again... More

Singapore, Singapore
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

stayed in this hotel last week. its clean and modern. a trendy room with rather comfortable beds (abit on the harder side) with a relatively big TV (good for me as i watched world cup in my room). room is considered big and bathroom is of good size with necessary amenities (appreciate that!). very direct 8mins walk from waterloo station.... More

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H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for sharing your recent experience at the H10 London Waterloo hotel. We take all your comments onboard, they help us to improve. We are happy to know that you liked your room and its facilities. About our location, I am sorry if you dislike the Southbank area. We are 10-15 minutes walk to some of the... More

Melbourne
Contributor
13 reviews 13 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Was overall very pleased with this great find. Very modern & stylish hotel in Waterloo. Short walk to either Lambeth North or Waterloo Underground Stations. Disappointed not to be offered complimentary cava that everyone else seemed to receive! Mishap with the room on check - despite request for a twin share room & follow up email to confirm prior to... More

Was this review helpful? Yes 1
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear guest, Thanks for sharing your experience at the H10 London Waterloo hotel. We are glad to know that you like the hotel overall and the style of the rooms. Thank you for recommend us to your friends and relatives. I am sorry to hear that there was a misunderstanding with your booking about the occupancy of the room. Please... More

Chichester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have just returned from a 2 night last minute stay at this hotel. We were impressed as soon as we arrived. The staff at the reception were very friendly and helpful. We arrived earlier than our check-in time to see if we could leave our bags at the hotel while we went off exploring London - the lady at... More

Was this review helpful? Yes 1
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you very much for your lovely feedback regarding your recent stay at the H10 London Waterloo. We are happy to hear that you had a fantastic time with us and you enjoyed all our services, specially the views from our top floor! We are glad to know that all the staff did a great job, from your... More

Houston, Texas
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My daughter and I stayed for 3 nights in July. We loved the location, easy access from the Waterloo station to anywhere in the area. My daughter and I felt very safe walking to and from the Waterloo station even in the evening. The rooms where very clean, the bathroom was large and beds were comfortable. The rooms are on... More

Was this review helpful? Yes 1
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for choosing the H10 London Waterloo Hotel for your vacation and to share your experience on Tripadvisor. We are pleased to hear that you had a great time at the hotel and that you found the rooms to be comfortable, as we strive to provide our guests with the most relaxing of stays. We hope to... More

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Additional Information about H10 London Waterloo

Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Location: United Kingdom > England > London > London Bridge , Waterloo / South Bank / Southwark
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — H10 London Waterloo 4*
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Also Known As:
h10 London Waterloo Hotel London
H10 London Waterloo England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style
#29 Spa Hotel in London #68 Family Hotel in London #75 Business Hotel in London #82 Luxury Hotel in London #83 Romantic Hotel in London
Hotel Class
Official Description (provided by the hotel)
The H10 London Waterloo is situated in the well known Waterloo Road, 5 minutes away from Waterloo Tube Station. The hotel has 177 guest rooms (135 Standard Double Bedrooms, 41 Deluxe Bedrooms and 1 Suite) and is equipped with all services common to our H10 City Hotels (including a large selection of products on our Breakfast Buffet, A la Carte Restaurant, Lobby Bar with Business Corner, GYM and a Health and Beauty Area located on the 8th floor). There are also 4 fully equipped meeting rooms as well as COMPLIMENTARY WI-FI throughout the hotel. ... more   less 
Number of rooms
177

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