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All 1,073 London hotels

H10 London Waterloo

4.0 of 5 Hotel   |   284 to 302 Waterloo Road, London SE1 8RQ, England (London Bridge)
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Ranked #104 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
marie g Profondeville, Belgium
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1,515 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (276)
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Profondeville, Belgium
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

We spent 3 days in the H10 Waterloo hotel and it was avery pleasant stay . Very good location you can walk to the Houses of Parliament, and Westminster Abbey . From our room on the 12th floor we had a marvellous view on the city . Very comfortable rooms , the staff was very kind .Delicious breakfast . Very... More

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Firstly, we had a great time and it is such a lovely venue. My favourite is the new Waterloo Sky Bar that I became an immediate fan of – Spanish food and generous amounts of gin, two of my favourites. I think I have found my secret hideout in Waterloo! Secondly, all the staff is super friendly, you can never... More

Was this review helpful? Yes 1
Perth Australia
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

For my price band, I've got a lot of choice in London and I probably wouldn't stay at the H10 again. I paid for 2 rooms for 2 nights during a hot summer. My city view (paid extra for this) room's air-conditioning didn't work which made the room virtually uninhabitable. While I understand things break down, it was the management... More

Was this review helpful? Yes 2
Oslo, Norway
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here 12 hours. Easy to find and the bed was great and room was on the small side but practical with 3 windows acting as walls so great views. It is great for a quick stay and the internet is reliable as well.

Was this review helpful? Yes 1
H10HLW, Public Relations Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you so much for your lovely feedback. We would love to accommodate you back soon in the future. In case you did not enjoy our lovely 302 Restaurant experience we recommend you give it a go next time you visit us. We were name the 2014 best Spanish Restaurant in UK! We are sure you will love... More

Dublin, Ireland
1 review
4 of 5 stars Reviewed 1 week ago NEW

Stayed 4 nights for a family holiday, nothing to complain to the room, clean with all facilities, free wifi, air conditioning for hot weather. The breakfast looked very busy due to lack of staffs, not very happy with the services. Dinner is not quite good, food not very tasty if compare real Spanish food. We were not offered 2 for... More

Was this review helpful? Yes 1
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you very much for sharing your feedback during your visit to the H10 London. I am happy to hear that you had a very good time in the hotel. We strive to provide the best service to all our guests, and I would like to apologise about the inconvenience with the issues in the restaurant. I have... More

Westbury, NY
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We stayed here because it was close to the Waterloo station and some attractions in London. The location was great and breakfast was very nice, but that was about it. They gave us a room that had no AC the first night. When I called the front desk to complain, they seemed to know that this was already a problem... More

Was this review helpful? Yes 4
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share the much valued feedback during your visit to the H10 London Waterloo. We treat all feedback with the seriousness it deserves and I would like to apologise for the inconveniences caused during your stay with us. I would like to notify you that we have since fixed the issue with the... More

crawley
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the H10 Waterloo last Thursday for 1 night. The only negative is that it is in a less glamorous part of London, but still less than 10 mins away (walk) from Westminster Bridge. The hotel looks fresh and modern and trendy, staff were friendly and helpful and the breakfast was amazing value, I'd go as far to say... More

Was this review helpful? Yes 1
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share your experience at the H10 London Waterloo Hotel. I am delighted to hear that you have found a hidden treasure for your visit to London. We aim to provide the best service and the best breakfast, and I am happy to hear that you rate our hotel so highly with regards... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just came back from the H10 London Waterloo, and I can't say enough about it!! Staff was wonderful, especially Alice, room was nicely decorated and clean, breakfast was plentiful and delicious!! The hotel was very close to a lot of attractions, such as.. The London Eye, Big Ben, Westminster Abbey, Buckingham Palace, and a nice long walk to Tower of... More

Was this review helpful? Yes 1
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share such valued comments during your stay at the H10 London Waterloo Hotel. I am delighted to hear that you had a wonderful time at the hotel and we lived up to your expectations. We always strive to provide the highest level of service to all our guests, and Alice would like... More

Vancouver, Canada
Top Contributor
134 reviews 134 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 1 week ago

Let me start this by saying, I always take ratings with a grain of salt when I read them. That said, this rating isn't being written by a crusty customer who is simply venting. I want all travellers to know about this before making a reservation. It takes me about a week to decide where I will stay for several... More

Was this review helpful? Yes 7
H10HLW, Director General at H10 London Waterloo, responded to this review

Dear Guest, First of all I would like to thank you for taking the time to share your feedback and experience on Tripadvisor. I am very sorry to hear that you didn't enjoy your experience in London as you had expect, I understand your frustration due to the circumstances we weren't able to provide the room you had booked months... More

Tullahoma, Tennessee, United States
Senior Contributor
47 reviews 47 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here on my first trip to London for four nights. The hotel is beautiful and the staff is as friendly and helpful as they can be. The breakfast is HANDS DOWN the BEST breakfast I have had in a hotel. EVER. The hotel is out of the way, but still in walking distance to attractions and landmarks. Do... More

Was this review helpful? Yes 3
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share your experience at the H10 London Waterloo. I am delighted to hear that you chose the H10 London Waterloo hotel for your first trip to London and I am thrilled to hear that we lived up to your expectations. Thank you so much for the comments about our breakfast, as we... More

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Additional Information about H10 London Waterloo

Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Location: United Kingdom > England > London > London Bridge , Waterloo / South Bank / Southwark
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — H10 London Waterloo 4*
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Also Known As:
h10 London Waterloo Hotel London
H10 London Waterloo England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style
#30 Spa Hotel in London #66 Business Hotel in London #84 Family Hotel in London #87 Luxury Hotel in London #90 Romantic Hotel in London
Hotel Class
Official Description (provided by the hotel)
The H10 London Waterloo is situated in the well known Waterloo Road, 5 minutes away from Waterloo Tube Station. The hotel has 177 guest rooms (135 Standard Double Bedrooms, 41 Deluxe Bedrooms and 1 Suite) and is equipped with all services common to our H10 City Hotels (including a large selection of products on our Breakfast Buffet, A la Carte Restaurant, Lobby Bar with Business Corner, GYM and a Health and Beauty Area located on the 8th floor). There are also 4 fully equipped meeting rooms as well as COMPLIMENTARY WI-FI throughout the hotel. ... more   less 
Number of rooms
177

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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