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W London Leicester Square

5.0 of 5
10 Wardour Street, London W1D 6QF, England
Hotel amenities
W London Leicester Square
Ranked #289 of 1,070 hotels in London
4.0 of 5 stars 431 Reviews
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431 reviews from our community

What travelers say about this hotel
  • Spice market(10)
  • Great location(8)
  • Room service(8)
  • Not sure(3)
  • Same time(3)
Traveler rating
    176
    108
    67
    43
    37
Only show reviews for Family (29) | Couples (137) | Business (113)
Date Rating
Oxford
Senior Contributor
28 reviews 28 reviews
Reviews in 21 cities Reviews in 21 cities
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed May 31, 2012 NEW

I have been to numerous W hotels this year and was looking forward to London. The design was good, rooms were edgy, but small. Wyld was a joke. You had to beg to get in, but when in there it was empty and the service was very poor. I came away feeling I would definitely not go back. The Sanderson... More

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Budapest, Hungary
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 30, 2012 NEW

W London! Wow, Wonderful, Wicked, Wishful! Very stylish. Very trendy. Really cool lounge bar which is packed on thursdays and fridays. Spice Market restaurant is also great for dinner and breakfast. It's almost everything you want a W to be. Only slightly negative aspect is the location which is not the best since its located in the VERY busy Leicester... More

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See 2 more reviews by GlobalSwagger for London
Perth
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 29, 2012 NEW

I will be going back here again and again. Great Hotel and Great Location. This time I stayed in a cool corner room which for london was a fantastic size. Unlike the normal rooms the cool corner rooms have a separate bathroom which is very sexy in it's layout and design! Staff, Service, Food all excellent as I expected. They... More

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Los Angeles, California
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 28, 2012 NEW
3
people found this review helpful

As a Starwood gold member, the W London Leicester Square seemed a logical choice when visiting a friend living near the West End. The hotel is located ideally, within walking distance of many major attractions, theatre and shopping districts. After booking online, I was offered an upgrade via email for approximately USD$30 per night. Although a complimentary upgrade is standard... More

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Derby, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 26, 2012 NEW
1
person found this review helpful

The w in London has let the w chain down , big time!!!! We have stayed in w hotels all over the world and have been WOWed by the service, not in London. A disappointment from the moment we arrived. The staff were polite to start, but when it was clear we we not going to spend thousands in the... More

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Derby
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 26, 2012 NEW
1
person found this review helpful

We stayed two nights ( we have stayed in w resorts all over the world) , checkin was ok apart, room is small, internet £30 per day ! For a room at £400 Most importantly, we were told we could not reserve a table in the bar area ( not the night club) unless our minimum spend was £500 We... More

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Ian Ciappara, General Manager at W London Leicester Square, responded to this review
May 29, 2012

Dear Peter, Thank you for sharing your feedback regarding your recent stay at W London Leicester square. I am really sorry to hear about the issues which you faced whilst here and I can understand your disappointment. I would like to sincerely apologise for the issues with housekeeping and the confusion with the Welcome Desk manager. This standard of service... More

austria
2 reviews
5 of 5 stars Reviewed May 26, 2012 NEW

at first sight, we were not that impressed by the exterior and entrance of the hotel, but when we entered the first floor, our positive impressions took no longer end. the staff was very friendly and high qualified, the lobby is very beautiful and the lounge is a perfect place to relax by a good glass of champagne. we have... More

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Ian Ciappara, General Manager at W London Leicester Square, responded to this review
May 29, 2012

Dear Johannes, Thank you for sharing your feedback regarding your recent stay at W London. I am very happy to hear that you enjoyed an excellent stay with us. It’s great that you enjoyed our fab Spa suite and some lovely treatments in our Away Spa. Just to let you know, we cannot put any plug sockets too close to... More

Sudbury
Senior Contributor
28 reviews 28 reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 24, 2012 via mobile

My best mate and I stayed here for 1 night in a twin room last weekend. It was really expensive but worth it for a treat. The room was really modern and luxurious but was missing an iron as there was an ironing board and the shower smelt of cigarettes even though it was a non-smoking room. The receptionist was... More

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See 11 more reviews by Tilds35 for London
Ian Ciappara, General Manager at W London Leicester Square, responded to this review
May 29, 2012

Dear Tilds, Thank you for sharing your feedback regarding your recent visit to W London. I am glad to hear that you enjoyed your stay overall whilst here and I have also taken on board your other comments. I have requested a thorough investigation to look into the issue you raised with the shower and the iron as a priority... More

Augsburg, Germany
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 24, 2012

Spent four nights at the W and went home very impressed. The Hotel is, as every W Hotel, quite avangarde and you can see and feel the attention to detail from the designer. Staff was great and very friendly, especially the Lobby Bar staff, who was somehow always working. The Restaurant was good, nothing to falt over there. The best... More

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Ian Ciappara, General Manager at W London Leicester Square, responded to this review
May 29, 2012

Dear cofee2go, Thank you for sharing your feedback regarding your recent stay at W London Leicester Square. I am so pleased to hear that you enjoyed the hotel. It’s lovely to hear that you appreciated the design of the hotel which is one of the W brand passion points. We have tried to spend a lot of attention on the... More

Helsinki
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 23, 2012

We stayed over on easter and this was our first visit to W in London. The location is just between Leicester Square and Chinatown and because it's on a quite tourist heavy area, we found out that taxis have a hard time getting to it at times. At worst we waited in traffic for 10-15 minutes just couple of blocks... More

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Ian Ciappara, General Manager at W London Leicester Square, responded to this review
May 30, 2012

Dear Joni, Thank you for sharing your feedback regarding your recent stay at W London. I appreciate your feedback which I will pass on to the relevant departments. I am sorry for the inconvenience regarding the fire alarm in the evening and that the response from the management was not handled more smoothly. However, I can explain that we do... More

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Additional Information about W London Leicester Square

10 Wardour Street, London W1D 6QF, England
Price Range: PLN: $$$$

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