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All 1,069 London hotels

W London Leicester Square

5.0 of 5 Hotel   |   10 Wardour Street, London W1D 6QF, England (Leicester Square /Shaftesbury Avenue)
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W London Leicester Square

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Ranked #352 of 1,069 hotels in London
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 6 days ago
Roman S Dymchurch, United Kingdom
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1,001 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (261)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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English first
1 review
2 of 5 stars Reviewed 5 days ago NEW

Last Monday I went to the Bar at W Leicester Sq with 3 friends to celebrate my birthday after dinner. We are successful professionals and dont mind paying a bit higher prices for cocktails at this place, compared to other bars in Soho. I like the ambiance, cocktails are really nice. BUT. I placed a bag with my birthday gift... More

Was this review helpful? Yes
Coen V, General Manager at W London Leicester Square, responded to this review

Dear Hanna B, I am so sorry to hear that you lost some property whilst you were enjoying your birthday celebrations with us, and that our talent were unable to assist you immediately. I would greatly appreciate it if you would contact me directly so that I can obtain some more details and look into this further for you. Please... More

Dymchurch, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very good location and easy to find but expect to find the hustle and bustle on the doorstop, in this location do not expect it to be the Dorchester, it never will. The lounge bar is novel and fresh though not wholly relaxing as it is geared for a fun experience. Overall not bad, but the whimsy in the cocktails... More

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Coen V, General Manager at W London Leicester Square, responded to this review

Dear Roman S, Thank you for sharing your review. I am pleased to hear that you enjoyed your visit to W London Leicester Square and our W Lounge and our excellent location. We appreciate your feedback regarding the cocktail menu, and are pleased to share that we are currently working on some new cocktails to add some more whimsy to... More

Dusseldorf, Germany
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

If design and a central location are what you want, consider staying at the W Hotel. Chinatown is around the corner, so are Piccadilly, SoHo, Leicester Sq. Service is great, breakfast good, carpets thick!

Was this review helpful? Yes 1
Coen V, General Manager at W London Leicester Square, responded to this review

Dear Martin G, Thank you for your excellent review. I am delighted to hear that you enjoyed your W experience. I have already shared your comments with the rest of the W team as a reminder of what they do best and we all look forward to your return. Whatever you need whenever you need it, just ask. Warm regards,... More

Norwich, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I stayed at the W last summer with my daughter as a special treat. It was just one night due to the cost. The front desk staff were absolutely lovely and the bar area had a nice "happening" atmosphere. The room could have been lovely but was very dark with no idea how to switch the lights on or off... More

Was this review helpful? Yes 1
Coen V, General Manager at W London Leicester Square, responded to this review

Dear Sara H, Thank you for sharing your experience with us. I am very sorry to hear that your stay with us at W London – Leicester Square last summer did not meet the level of expectation that we strive to achieve for each one of our guests. We take the feedback of our guests seriously and we strive to... More

Liverpool, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked a weekend at the W London for my daughter and my Niece to celebrate a 21st. The weekend was completely ruined due to lack of sleep. Saturday night they were in touch with me at 11.00pm complaining that they couldn't sleep due to the noise from the bar. I told them to complain but being young girls they... More

Was this review helpful? Yes
Coen V, General Manager at W London Leicester Square, responded to this review

Dear PG, Thank you for sharing your review with us. I am sorry to hear that your Daughter and Niece did not enjoy their stay with us. I can understand that at times it can be quite challenging to control DJ’s performances. However, I would like to assure you that we take the feedback of our guests seriously, and we... More

Leeds, United Kingdom
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I took my wife away for short visit for to London for her birthday, and wanted a unique and different hotel that was centrally located. .we were not let down. Great welcome, helpful staff and a nice touch for my wife's birthday., there was a slight concern in the amount of time it took to check as only two members... More

Was this review helpful? Yes 1
Coen V, General Manager at W London Leicester Square, responded to this review

Dear blake1006, Thank you for sharing your great feedback. It is always a pleasure to hear of the overall experiences of our guests. I am very pleased to hear that both you and your wife enjoyed your stay with us at W London – Leicester Square during your Wife’s birthday celebrations. However, I am also sorry to hear about the... More

Celerina, Switzerland
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We met up with friends at the W Lounge and Bar for drinks and small bites. The atmosphere was fun and trendy and the DJ played some great Friday night music. Later we moved over to the Wyld Bar and danced under the huge disco ball which was also a lot of fun! The staff was very accommodating and made... More

Was this review helpful? Yes 1
Coen V, General Manager at W London Leicester Square, responded to this review

Dear gg7786, Thank you for sharing your excellent review. It is always a pleasure to hear of the overall experiences of our guests. I am very pleased to hear you enjoyed your evening in our W Lounge and Wyld Bar. I would also like to thank you for your kind words on my team. I will certainly share your review... More

London, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

Location of this hotel is great it's in the centre of things! My complaint of this hotel is I arrived at 5.00pm and my room was not ready I was put in the bar to wait! It was another 50 mins until I got to my room on complaining to the Management I was informed it happens all the time... More

Was this review helpful? Yes
Coen V, General Manager at W London Leicester Square, responded to this review

Dear Simon R, Thank you for taking the time to share your feedback. I was sorry to hear that your stay with us did not meet your expectation. I would like to assure you that your feedback is important to us as at times it identifies the area that needs focus and attention. I hope you will consider returning to... More

Los Angeles
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

W (London) is not Wonderfully Whimsical but just plain WEIRD !!! ... If you are a business traveler (like me), stay AWAY. This place happens to be in one of the busiest and tourist infested areas of Central London. There is security from door to door which should make me feel safe, right ? but is just plain turns me... More

Was this review helpful? Yes 2
Coen V, General Manager at W London Leicester Square, responded to this review

Dear PG13LA, Thank you for taking the time to share your feedback following your stay with us at W London – Leicester Square. I was sorry to hear you did not enjoy your stay with us. We do take guest feedback very seriously as we are always looking for ways to improve upon guest experiences. I will certainly share your... More

Perth, Australia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at W London with my girlfriend for 4 nights. I booked a wonderful room, we got upgraded to spectacular (I'm SPG gold). The hotel has typical W hotel feel/vibe, very cool/modern/rockstar. All staff I encountered were really helpful and friendly. I had a few drinks in the bar, which was really cool. The bar area is a beautiful... More

Was this review helpful? Yes
Coen V, General Manager at W London Leicester Square, responded to this review

Dear mmckdav, Thank you for sharing your feedback regarding your recent visit to W London Leicester Square. It is really good to hear that overall you enjoyed your stay with us. However, I would also sorry to hear about issues you experienced with the bathroom. Your feedback on this matter is important to us as we are always looking for... More

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Additional Information about W London Leicester Square

Also Known As:
w London Leicester Square Hotel London
w London Leicester Square Hotel
W London Leicester Square England
Address: 10 Wardour Street, London W1D 6QF, England
Phone Number:
Location: United Kingdom > England > London > Leicester Square /Shaftesbury Avenue , Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#222 Luxury Hotel in London
#287 Business Hotel in London
#395 Family Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — W London Leicester Square 5*
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