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W London Leicester Square

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10 Wardour Street, London W1D 6QF, England
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1 room 1 adult
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W London Leicester Square
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1,550 Reviews from our TripAdvisor Community

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High Wycombe, United Kingdom
Level Contributor
220 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 stars Reviewed 1 week ago

I came here by train its Leicester Square underground station just 5 min walk. My room was on the 3rd floor you need the key to put in the lift. Has I came in there was large table with sink tea/coffee tray bar area, shower room nice power showers, nice towels, Nice big bed and there TV. I like the... More 

Helpful?
Thank rajesh4cat
WLondonLS1, Junior W Insider at W London Leicester Square, responded to this review

Dear rajesh4cat, Thank you for your excellent review. I am delighted to hear that you enjoyed your W experience. I have already shared your comments with the rest of the W team as a reminder of what they do best. I appreciate your feedback regarding the design of your room.W is a contemporary design lead lifestyle brand. Each W Hotel... More 

Guam, USA
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 1 week ago

This W has a bit of an eclectic flair and is located right off Leicester Square and in China Town. It's smack in the middle of a lot of restaurants, shops, and activities and the staff is really helpful in providing suggestions for good food and directions for transportation. There apparently is a popular club located within the hotel, and... More 

Helpful?
1 Thank IslandLifeGuam
WLondonLS1, Junior W Insider at W London Leicester Square, responded to this review

Hi IslandLifeGuam Thank you for your review. I'm happy to read that you had a pleasant stay. Our location is in the heart of London with China Town, the Entertainment District and Soho’s nightlife on our doorstep. This is also reflects the inside of the hotel with a buzzing night life scene and our popular destination bars Wyld and W... More 

Montreal, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

we stayed at the W London for a weekend. The location is just perfect and the hotel is beautifully decorated, very trendy. However, I must admit that what made the difference was the attention and service we received from a select few. Excellent customer focus and succeeded in convincing me to come back!

Helpful?
1 Thank dd S
WLondonLS1, Junior W Insider at W London Leicester Square, responded to this review

Well, hello there dd S Greetings from W London! Firstly, thank you very much for your feedback and I appreciate the time you have taken to share your experiences with us here at W London Leicester Square. I am delighted to hear that you enjoyed your experience with us and I have already shared your wonderful comments with the team.... More 

London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I was lucky stay at this hotel from present. I had a very nice time. Really friendly staff and the manager Mathew was excelent. I will be back in the future and will recommend to all friends. Thank you

Helpful?
1 Thank kazek B
WLondonLS1, Junior W Insider at W London Leicester Square, responded to this review

Hi kazek B, Thank you for your review! I am delighted to hear that you enjoyed your experience with us and I have already shared your wonderful comments with Matthew and have personally thanked him and will share your note with the rest of the W team. We very much value your loyalty to Starwood and I am pleased that... More 

London, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 1 week ago

We recently visited the W Hotel's Lounge area for Sunday brunch for a friend's 30th Birthday party and it was truly shocking. The service was awful - our waitress didn't understand our orders, kept getting things wrong, forgot drink orders and never cleared away used plates/glasses despite us being sat at possibly the world's smallest tables. We had several people... More 

Helpful?
4 Thank LydiaCraig
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was my wife's birthday weekend away. We decided to stay at the W hotel near Leicester Square. The hotel is located in the heart of theatre land. It's a fabulous modern hotel. The staff were very friendly and helpful. The room was quite unusual with the wash basin in the main part of the room. Who ever designed the... More 

Helpful?
1 Thank Uncipauli
WLondonLS1, Junior W Insider at W London Leicester Square, responded to this review

Hello Uncipauli! Thank you for your excellent review. I am thrilled that you and your wife enjoyed your W experience. I have already shared your comments with the rest of the W team as a reminder of what they do best. We are indeed an unique property, both in regards of location - having all the entertainment you may want... More 

Toronto, Ontario, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I was blown away by the reception I received when I got to hotel. The service was great and special shout out to the General Manager, Matthew. He went out of his way to make me feel welcome to the city and hotel. It's customer service like this that makes me a loyal Starwood Platinium member.

Helpful?
Thank Stuart P
WLondonLS1, Junior W Insider at W London Leicester Square, responded to this review

Dear Stuart P, It's great to have such a positive feedback! Please be sure that all team (Matthew in particular) will be happy to hear that you enjoyed your stay with us. Looking forward to have you back! Kind regards, Adrian Guevara Junior Insider More 

Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We loved this hotel, situated near Chinatown and the hustle and bustle of Leicester Square. Staff very friendly, lovely, quirky room. Loved the touch of bubbly for my birthday together with a hand written card. Thank you! Couple of tiny niggles that I wouldn't have expected from a hotel of this calibre. Safe and spotlights not working. The safe was... More 

Helpful?
1 Thank Jeanp126
WLondonLS1, Junior W Insider at W London Leicester Square, responded to this review

Hi Jeanp126 Thank you for your review. I am happy to read that you enjoyed your W experience. I have already shared your comments with the rest of the W team as a reminder of what they do best. Also thank you for your feedback on safe, lights and room amenities. I have already shared this with the relevant heads... More 

Kentfield, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Like most W hotels, this has its typically modern and cool vibe. The highlight is the location. The lowlight, however, is the location. While close to so much, this is what draws people to the neighborhoods around it making it a particularly noisy spot at night. So, it is a trade off. Breakfast buffet is way overpriced but internet is... More 

Helpful?
1 Thank mrose20
WLondonLS1, Junior W Insider at W London Leicester Square, responded to this review

Hi mrose20, Greetings from W London! Thank you for your review, and sorry to hear about your experience. W is located in the heart of London with Soho’s electric nightlife at our doorstep. We appreciate that this may sometimes affect noise levels. But rest assure we are always looking for ways to improve guest experiences. Thanks for staying with us,... More 

Athens, Greece
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I will begin by pointing out how great the location of the hotel is. Close to Leicester and Piccadilly couldn't be better. This was the main reason we choose it but going there it was proved better than expected. Great staff, friendly, polite eager to help with everything you ask. The good impression starts even as you walk in the... More 

Helpful?
1 Thank rena12347
WLondonLS1, Junior W Insider at W London Leicester Square, responded to this review

Hi rena12347 Thank you for your excellent review. It's always a pleasure to read that you had a good time here at W London. We are positioned as a high end luxury place to stay and play. Seems like you had a great time! I have already shared your comments with the rest of the W team as a reminder... More 

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Staying in Soho

Neighborhood Profile
Soho
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighborhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
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