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Pestana Chelsea Bridge Hotel & Spa London

#135 of 1,053 Hotels in London
Certificate of Excellence
354 Queenstown Road, London SW8 4AE, England
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1 room 1 guest
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Pestana Chelsea Bridge Hotel & Spa London
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Pestana Chelsea Bridge Hotel & Spa London
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1,728 Reviews from our TripAdvisor Community

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Traveler rating
    1,011
    556
    103
    33
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (402)
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English first
  • All months
    (1728)
  • Mar-May only
    (474)
  • Jun-Aug only
    (453)
  • Sep-Nov only
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There are newer reviews for Pestana Chelsea Bridge Hotel & Spa London
See the most recent reviews
Stirling, United Kingdom
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in a very pleasant suite on the top floor (floor 12) and were amazed at the activity going on across from the hotel where they are completely revamping the old Battersea Power station into a mega number of apartments and apparently a huge internal shopping mall. The staff were excellent - nothing was too much trouble and a... More 

Was this review helpful? Yes 1
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear FlyingScotsman92, I wish to thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking time to give us your feedback. I am delighted that you had an enjoyable stay with us and that we have met your expectations. Thank you for such positive comments, it is really important to us that all... More 

Vancouver, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After a long drive from Paris, we arrived at the hotel at around 2:30 pm. I made my room reservation a month ahead of time. When we arrived we had plans to check in and go for lunch. Front desk told us the previous guests checked out late so the room was unavailable. They asked us to sit in the... More 

Was this review helpful? Yes 1
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Nadia B, I wish to thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking time to give us your feedback. I am disappointed to hear about the experience you describe regarding your stay, please accept my sincere apologies. Certainly what you described is not according to standard. I regret the inconvenience... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I highly recommend this hotel. Good service and not too expensive. How ever I'll give it 4/5 because of its high service charge and out room was right next to a railway, there are 2 local train stations down the road. When I left he window open I could hear the occasional trains passing, wasn't too bad with the window... More 

Was this review helpful? Yes 1
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Saif B, I wish to thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking time to share your experience with other travellers. I am delighted to hear that you had an enjoyable stay with us and that we have met your expectations. I have noted your comments on the room view... More 

Paignton, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Enjoyable stay. Very friendly and helpful staff. Good selection of wines and lovely food. Spa was beautiful definitely visit again although the 2 hour wait to check in even though I arrived at 2pm after a 6 hour journey was not impressive at all. Was offered tea/coffee but waiting for that period of time after a bad journey was not... More 

Was this review helpful? Yes
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Kellylouise91226, I wish to thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking time to share your experience with other travellers. I am delighted to hear that you had an enjoyable stay with us and that we have met your expectations. Thank you for these positive comments about our food and... More 

Norwich, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked to stay in this hotel as it is right opposite Battersea Park, we were attending the formula e race there. I called the hotel a week before we were due to arrive to check they had my booking & was advised they did & that we had been allocated a park view room. We were pleased with this,... More 

Was this review helpful? Yes 1
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Baileys692015, I wish to thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking time to give us your feedback. First and foremost Pestana regret the fact that you have become ‘the victim’ in this situation, caused originally by a control error, and then not correctly handled by ourselves. We fully understand... More 

Liverpool, United Kingdom
Level Contributor
165 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I have stayed here, when we are visiting London, since it opened and from the first time, we always love the welcome and the very clean hotel areas and bedrooms. We cannot recommend this establishment high enough. Well done Team Pestana.

Was this review helpful? Yes
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Stuart170649, I wish to thank you for once again choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking time to give us your refeedback. I am delighted that on your return visit we met your expectations during your stay and also the compliment that you consider our Hotel like home – thank you. It... More 

Cambridge, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

So ive been moving house all week my final night where I had no where to go before I got the keys for ,y flat I decided I needed a night of luxury and relaxation I am so glad I decided to check into the Pestana for the bargain price of £150. Travelodges etc in the same area are double... More 

Was this review helpful? Yes
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Domm D, I wish to thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking time to share your experience with other travellers. I am delighted to hear that you had an amazing stay with us and that we have met your expectations. Also, thank you for these positive comments about our... More 

england
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed here twice now. Compared to other London hotels this is excellent value. You can get rooms for £125-ish a night. Location is great - just opposite Battersea Park and over the bridge into Chelsea. I've seen a few comments in here about the location not being near the tube. Yes Sloane Sq is a good 20 min walk... More 

Was this review helpful? Yes
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Dickiemozzie, I wish to thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking time to share your experience with other travellers. I am pleased to hear that you had an enjoyable stay with us and that we have met your expectations. Our location is definitely ‘different’ and we find that most... More 

Sydney
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We really enjoyed the spa facilities. The Room was very clean and the breakfast was excellent. Staff were Extemely helpful . Its a Short walk to battersea park and many of the famous shops. We really enjoyed our stay overall

Was this review helpful? Yes 1
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Mehul, I wish to thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking time to give us your review. I am pleased to hear that you had an enjoyable stay with us and that we have met your expectations. Our location is definitely ‘different’ - we offer tranquillity along with easy... More 

Oslo, Norway
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed here three times. Each time in rooms facing the train tracks, but on different floors. Lowest was 3rd floor, noise was no problem. Nice and spacious rooms and good beds. Friendly and helpful staff. The breakfast has all I need and more. The spa facility is great after a day of shopping, sightseeing or work. I love Battersea... More 

Was this review helpful? Yes
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Maya S, I wish to thank you for once again choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking time to give us your review. I am delighted to hear that your repeat visit once again met your expectations. Thank you for these positive comments about our rooms, breakfast and staff – I’ll make... More 

Hotel Review Summarization

What travelers say

  • Sloane Square(30)
  • Very good(17)
  • Battersea power station(12)
  • Bus stop(10)
  • Car park(7)
  • Room service(7)
  • Really nice(5)
  • Swimming pool(5)
  • Friendly and helpful(5)
  • Kings road(4)
Questions? Get answers from hotel staff and past guests. Ask a question

438 photos of this hotel

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Hotel & grounds (47)
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Dining (10)
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Pool/beach area (4)
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Business center/function rooms (2)
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Family/play areas (1)
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Other (91)

Management photos: Courtesy of the property manager

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Hotel & grounds (7)
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Business center/function rooms (2)
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Dining (10)
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Pool/beach area (2)
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Room/suite (7)
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