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Pestana Chelsea Bridge Hotel & Spa London

#124 of 1,052 Hotels in London
Certificate of Excellence
354 Queenstown Road, London SW8 4AE, England
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Pestana Chelsea Bridge Hotel & Spa London
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1,666 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Pestana Chelsea Bridge Hotel & Spa London
See the most recent reviews
Canterbury, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Really excellent hotel - stayed one night on B&B offer. Our room was spacious, well planned, they thought of everything, the shower was fantastic, it was spotlessly clean, staff were attentive and always available. Breakfast was really nice with attentive staff and plenty of everything. Am ex hotelier and normally end up sending letters to management with suggestions, but on... More 

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Really nice hotel! Excellent room, nice pool and sauna. Breakfast really good a lot of choices and it tasted so good. Dinner really good as well. Enjoyed the hotel so much that we barely went in to the center of London. It felt a bit far to travel from the center to the hotel but did not mind staying in... More 

Was this review helpful? Yes
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Sarah-Jane T Thank you for your wonderful review and I am delighted to hear you enjoyed your stay with us. In particular, your comments regarding our rooms and spa facilities are welcome and I’m pleased you had opportunity to enjoy a dinner in our Atlantico Restaurant. We are blessed location wise with easy walking access to Sloane Square tube... More 

Northampton, United Kingdom
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

- Always stay here when there is a deal and I can afford it, my favourite place to stay in London, unfortunately they have started to significantly raise their prices higher and higher as the Battersea regeneration / Crossrail progresses - I love the location, right by the Thames and Battersea Park - Good range at breakfast but slightly directed... More 

Was this review helpful? Yes
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear 186349Sjw21 Thanks you for choosing the Pestana Chelsea Bridge as you favourite hotel in London. I also appreciate the constructive comments. Breakfast is without a doubt the most important service for us and we are committed to offering the very best experience from both a food quality, variety of full English breakfast and Continental as well as service perspective.... More 

Paris, France
1 review
5 of 5 stars Reviewed 1 week ago

Really nice rooms, Staff and Service were all excellent the bar staff were both polite and very attentive, beds were very comfortable and modern which i really liked over the next year i will be goigt to london on buisness and will stay here again.

Was this review helpful? Yes
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Norbertt C Thank you for your wonderful review and I am delighted to hear you enjoyed your stay with us. I was delighted to hear you enjoyed our hospitality and had a pleasant stay. In particular, your comments regarding our service and comfortable beds are welcome. I am pleased you will stay with us on your next business travel.... More 

Tel Aviv, Israel
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent location , very good service , very good food , excellent spa . Rooms and hotel are very modern , we paid 150£ per night including breakfast which Was very very good . Can not fault this hotel . Highly recommended .

Was this review helpful? Yes
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Daniel M Thank you for choosing to stay with us and sharing your experience with us online. It is great to have your feedback I am thrilled that you were impressed with our modern rooms and spa facilities as well as the service you received in general. I look forward to welcoming you back soon. Kind Regards, Arturo Esposito... More 

Sutton Coldfield, United Kingdom
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Firstly, no tube station anywhere near by so we walked or ages to get here. All the reception staff were awful. Took over 20mins to check in 4 rooms. We had booked these rooms to be together as we were all there for the weekend and none of us were even on the same floor! We asked but they shrugged... More 

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Edinburgh, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

As members of the Pestana Vacation Club we are familiar with Pestana standards and therefore had no hesitation in booking for my wife and I to stay at this hotel on our recent visit to London. Everything about this hotel is right - the cleanliness, the polite friendly staff, the lovely bright bedrooms and a feeling of complete relaxation. Access... More 

Was this review helpful? Yes
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Geoffrey n Thank you for taking the time to write about your recent stay with us. I am thrilled that you enjoyed every aspect of your stay. It is much appreciated you are part of our Pestana Vacation Club and take advantage of its benefits. I am very glad you enjoyed our Atantico restaurant and the staff treated you... More 

Wakefield, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

How they can offer this for £126 per night should be a lesson to other London Hotels. I was anxious when booking as it wasn't 2 minutes from a Tube stop, but the bus was easy and it's a nice walk across Chelsea Bridge if you do fancy a strole. It's also well located for Battersea park and has a... More 

Was this review helpful? Yes 1
New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

I highly recommend this hotel. It is truly amazing. The experience is grand from the moment you check in to the last minute of your check out. The rooms are super clean, neat and organized and it's very pretty too. The bar, the spa and OMG the food is fantastic! The staff is amazing, especially Susana... they go above and... More 

Was this review helpful? Yes
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Renata D Thank you for your positive review. I am thrilled that you enjoyed your stay. Your incredible feedback means the world to me and my team. I know they will be delighted when we share your kind words, especially Susana. The team and I are looking forward to welcoming you back in the near future. Kind Regards Arturo... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My partner and I recently stayed at this hotel, and overall were very pleased. We had a king deluxe room, noticed that it was two single mattresses on one large bed frame however they were still comfortable. Very modern room and bathroom with a dimmed blue lighting which made it very relaxing. We did eat lunch in the restaurant bar... More 

Was this review helpful? Yes 2
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