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Pestana Chelsea Bridge Hotel & Spa London

#160 of 1,058 Hotels in London
Certificate of Excellence
354 Queenstown Road, London SW8 4AE, England
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Pestana Chelsea Bridge Hotel & Spa London
Pestana Chelsea Bridge Hotel & Spa London
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1,877 Reviews from our TripAdvisor Community

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Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

The hotel Is beautiful, the room very clean and big,with a very comfortable bed. I only stayed one night but i can say that also the position Is very good, two minutes walking for the bus stop and 5 minutes for the train station. The staff was not so friendly, i had a quick dinner in the bar and they... More 

Helpful?
Thank alessia t
Burton Trent
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

2nd time I've stayed here and it really is lovely. Smashing rooms - really nice, but not over the top. The staff were all really friendly too. Breakfast was nice - again, not over the top, but really nice. I think the surrounding area and the quality of the rooms mean this is a lovely place to stay.

Helpful?
Thank Fraser G
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We made an event and stayed for 4 days and we got an excellent service from the sales team. Also, the whole staff are always trying to help. I got very well treated by them. The rooms are beautiful, clean and new. The hotel has a nice interior design. Get relaxed at the hot pool in the end of the... More 

Helpful?
Thank Raphael C
Carlisle, United Kingdom
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here as part of a conference with lots of colleagues. The rooms were amazing, modern, spotless and the beds were massive. The bathroom had both a bath and seperate shower with lovely toiletries and so soft towels. My room overlooked Battersea Dogs home so i could see the dogs being excercised. Lunch was a 3 course meal of... More 

Helpful?
Thank Annielou11
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Annielou11, I wish to thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking the time to give us your feedback. I am delighted to hear that you had an enjoyable stay with us and that we have met your expectations. Thank you for these positive comments about our rooms, facilities, food... More 

Perth and Kinross, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

My 1st stay here but for sure "I'll be back" A very modern hotel tucked away so no traffic noise. Very spacious rooms with an on suite that will put your own to shame. Food was excellent, with a Tapas table starter which was heavenly. Try the stake worth that little extra. The staff we‘re very helpful and extremely attentive.... More 

Helpful?
Thank Charlie M
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Charlie M, I wish to thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking the time to give us your feedback. I am delighted you had an enjoyable stay with us and that we have met your expectations. Thank you for these positive comments about our service, food and staff, it... More 

London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

London is renowned for high priced tourist hotels and bad room accommodation. Well the Pastana is totally different. Its a relatively new hotel just Off Chelsea Bridge on the South side of the Thames. We were concerned that car parking would be a problem but NO. Just outside the hotel is a fully covered and is reasonable if you stay... More 

Helpful?
Thank BeckfordJA
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear BeckfordJA, Please accept our reply in English. I wish to thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking the time to give us your feedback. I am delighted you had an enjoyable stay with us and that we have met your expectations. Thank you for these positive comments about our... More 

Liverpool, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The room we stayed in was nice enough but when we arrived back at the hotel in the evening we switched on the TV but it didn't work, a gentleman from reception came up to look at it but couldn't fix it and said they would get someone to look at it the next day but we were only there... More 

Helpful?
Thank Patricia P
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Patricia P, I wish to thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking the time to give us your feedback. Thank you for the positive comments about the staff – I’ll make sure they receive this important feedback. Our location is definitely ‘different’ - we offer tranquillity along with easy... More 

Nelson Bay, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Lovely hotel, very clean with good quality furnishings. Staff friendly and helpful. Food in restaurant excellent and service first class, together with the service in the bar area. Nice pool with sauna and steam room. Wellbeing options available if desired. The only negative we found was the location of the hotel, which was quite a way from the city centre... More 

Helpful?
Thank Bursar730
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Bursar730, I wish to thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking the time to give us your feedback. I am delighted to hear that you had an enjoyable stay with us and that we have met your expectations. Thank you for these positive comments about our rooms, facilities and... More 

Birmingham, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for one night and found the hotel very easily and the bonus was a secure car park right next to the hotel which was only £10 a day. Check in was efficient and the staff were pleasant enough. We were lucky enough to have a room at the front of the hotel and it was very quiet. The... More 

Helpful?
Thank Deb65_12
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Deb65_12, I wish to thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking the time to give us your feedback. I am pleased to hear that overall you had an enjoyable stay with us. Thank you for these positive comments about our service and staff – I’ll make sure they receive... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Lovely modern hotel. Spacious clean and comfortable rooms. TV, Wi-fi all good. Very friendly helpful staff. Great breakfast with wide selection of foods. Would definately stay here again for a London visit.

Helpful?
Thank Rodney K
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Rodney K, I wish to thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking the time to give us your feedback. I am delighted to hear that you had an enjoyable stay with us and that we have met your expectations. Thank you for these positive comments about our facilities, cleanliness,... More 

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