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Pestana Chelsea Bridge Hotel & Spa London

#135 of 1,053 Hotels in London
Certificate of Excellence
354 Queenstown Road, London SW8 4AE, England
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Pestana Chelsea Bridge Hotel & Spa London
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1,728 Reviews from our TripAdvisor Community

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Traveler rating
    1,011
    556
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (402)
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  • All months
    (1728)
  • Mar-May only
    (474)
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    (453)
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2 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here for 3 nights with my two sons 7&9. Our family deluxe room was very big and absolutely lovely. Bathroom was amazing and beds very comfortable. Everything spotlessly clean too. The spa area was great too as I could take the boys down to swim everyday we were there and they loved it. Kids have to be kind of... More 

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1 review
1 of 5 stars Reviewed 2 days ago NEW

I left this hotel a week ago , till now they didn't care to cancel the pre booking system... And payment. If you want to watch the movie on demand they will call you to come down from your rooom to the front desk to pay by credit card... On my question , why just simply not to pay on... More 

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Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The rooms at this hotel are very good as they are spacious enough and clean. The hotel is well connected via bus lines but best described as being in Battersea rather than Chelsea as it is located across the river. The spa is excellent and well worth a visit.

Was this review helpful? Yes 1
Bury St. Edmunds, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The room rate was very expensive for the date we needed, as we were attending an event at Battersea Evolution. But as we arrived our room was upgraded to a penthouse room, which made the price less of an issue. The room was very comfortable, spacious and clean. Room service and Nespresso machine was good. Pool and spa facilities were... More 

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Nottingham, United Kingdom
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice little walk away from the main square and most of the shops, train and restaurants are about 15 minutes away however I would t let this out you off as its a lovely hotel. Rooms nice and modern. Swimming pool was lovely. Not sure it should be called a spa. Missing sauna, jacuzzi and gym. Would return tho

Was this review helpful? Yes 1
York
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is our third stay at this hotel and we were delighted with it. Although in Battersea/Chelsea, the buses stop outside which take you directly to the royal Albert hall, Sloane Square, (tube), Victoria etc. Quicker than the tube. The room was quiet, air conditioned and with bath and shower. We arrived early and the room was ready for us... More 

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Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Margaret210712, I wish to thank you for once again choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking time to give us your review I am delighted to hear that your repeat visit once again met your expectations. Our location is definitely ‘different’ and we find that most guests agree that once having stayed... More 

Dublin, Ireland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Rooms are clean, spacious and modern. Friendly staff, good hotel bar and facilities, Spa/Swimming pool area is small but comfortable and relaxing. Located close to Chelsea and directly across from Battersea Park.

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Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Laura G, I wish to thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking time to give us your review I am delighted to hear that you had an enjoyable stay with us and that we have met your expectations. Thank you for these positive comments about our rooms cleanliness, facilities... More 

Surrey
Level Contributor
203 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My daughter was booked in here for 3 nights by her work so we decided to have a mother daughter weekend and booked an extra night. The hotel location is excellent. Walking distance to Kensington and on major bus routes. We arrived very early on Saturday morning, deposited our luggage and went off for the day. We arrived back about... More 

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Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Suzibanter, I wish to thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking time to give us your review I am delighted to hear that you had enjoyable stay with us and that we have met your expectations. Our location is definitely ‘different’ - we offer tranquillity along with easy access... More 

Poole, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed in one of the executive suites. Everything you could possibly want, including an executive lounge with free beverages and snacks. Even a telly in the bathroom. Very clean, staff courteous, great location

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Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Michelle B, I wish to thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking time to give us your feedback. I am delighted to hear that you had an enjoyable stay with us and that we have met your expectations. Our location is definitely ‘different’ - we offer tranquillity along with... More 

Basingstoke, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

My visit here was disappointing and when you consider I only stayed one night, it surprised me. First things first - my room... The air Condictioning did not work and not wanting to complain, I opened the window.. This would have been fine but I was kept awake all night by the noisy tube line out back! The shower only... More 

Was this review helpful? Yes
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Sonnie03, I wish to thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking time to give us your review I am disappointed to hear about the experience you have encountered during your stay. I have noted your comments about the air conditioning and I apologise for the inconvenience caused, please next... More 

Hotel Review Summarization

What travelers say

  • Sloane Square(30)
  • Very good(17)
  • Battersea power station(12)
  • Bus stop(10)
  • Car park(7)
  • Room service(7)
  • Really nice(5)
  • Swimming pool(5)
  • Friendly and helpful(5)
  • Kings road(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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Pool/beach area (4)
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Family/play areas (1)
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Other (91)

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Hotel & grounds (7)
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Business center/function rooms (2)
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Dining (10)
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Pool/beach area (2)
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Room/suite (7)
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