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Park Plaza Westminster Bridge London

#136 of 1,052 Hotels in London
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200 Westminster Bridge Road, London SE1 7UT, England
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Park Plaza Westminster Bridge London
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8,663 Reviews from our TripAdvisor Community

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Traveler rating
    5,155
    2,457
    650
    259
    142
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2,672
2,665
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,665)
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    (8663)
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    (2334)
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There are newer reviews for Park Plaza Westminster Bridge London
See the most recent reviews
Nottingham, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 29, 2014

Located close to Big Ben and the London Eye, this hotel has allowed us to visit famous landmarks close by whilst having a beautiful comfortable stay! When we arrived at this hotel we signed documents and the gentleman had asked us if we had stayed with park plaza before, the answer was no! Now its the only place I wish... More 

Was this review helpful? Yes 3
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review

Thank YOU r4ch3ll3 for posting your review and for adding another 5 star review for our hotel. We’re thrilled to be your number choice when visiting London! It was our pleasure to provide a complimentary upgrade for your recent stay, we’re always pleased to do so when occupancy allows. We would happily have you stay with us for another beautiful... More 

Washington DC, District of Columbia
Level Contributor
203 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
3 of 5 stars Reviewed March 29, 2014 via mobile

I normally stay at the Park Plaza County Hall (just across the road). It is really interesting comparison between the two. A recent stay at Westminster Bridge hotel confirmed that the rooms are better but the service is poor. The heart of the problem is that there are two many guests for the staff to cope with. Others have commented... More 

Was this review helpful? Yes 2
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review

Dear UK John N, Thank you for your review and I am sorry to note that you did not enjoy your stay with us. I have identified your booking and confirm that the extended delay was due to your arrival date being a day later than originally reserved. However, I appreciate your comments with regards to how we managed this... More 

West Bromwich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 29, 2014

Stayed for a company event at the beginning of March. Has some fantastic views and loved the rooms. This is a fantastic location and the service was what you would expect from such a location. Everything you need is nearby, short walk to either westminster or waterloo station.

Was this review helpful? Yes 2
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review

Thank you for your review nslatch, glad you enjoyed your time with us and that amazing view from your room. I hope we can welcome you back again soon. Regards, Hasham Soliman Hotel Manager More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 26, 2014 via mobile

Stayed at park plaza Westminster Bridge for my partners birthday and trip to theatre..perfect location 5 min walk from waterloo..reception were very friendly and let us check in 2 hours early.room was lovely and had a nice view of london eye .free sky channels and wifi were excellent. Great location as we were right by big ben and loads of... More 

Was this review helpful? Yes 5
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review

Dear nobbr, Thank you for your review, I’m pleased you enjoyed our great location and friendly helpful team and an early check in, we’re always pleased to do so when we can. I’m disappointed to read your comments regarding breakfast as we have had some really great feedback on not the just the quality of service but also the selection.... More 

Portsmouth, United Kingdom
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed March 25, 2014

Situated in the heart of Westminster with some breathtaking views! A little pricey but hey, if you want quality in the heart of London, you need to expect to splash out. I stayed in a studio room with view of Westminster tower, fantastic!

Was this review helpful? Yes
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review

Thanks for your review ERees92, glad you enjoyed that amazing view from the comfort of your room. I hope we can welcome you back again soon. Regards, Hasham Soliman Hotel Manager More 

Cardiff, United Kingdom
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 25, 2014

We visited for my husbands birthday for 3 nights there was a mix up with the room when we arrived as had been given twin beds and not a double as requested, this was put right after a little wait , we only used the hotel as a base and it was a great location for us to see all... More 

Was this review helpful? Yes 1
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review

Thank you for your review Rach1973 and for choosing our hotel for your special stay. I’m glad we were able to accommodate your request upon check in for a double room as requests are not guaranteed and are subject to availability upon check in. Thank you for your recommendation and I hope we can welcome you back again soon. Regards,... More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed March 25, 2014

We arrived early , around 8 am, and even though check in was not till 2 the front desk employee not only check us in but gave us an upgrade free of charge to a studio room. The room was flawless. Also they even gave my girlfriend a toothbrush and toothpaste since she forgot hers. Great location for sightseeing. Will... More 

Was this review helpful? Yes
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review

Thank you Dimitri P, I’m pleased we were able to check you in early in the morning as well as providing a complimentary upgrade, it’s always our pleasure to do so when occupancy levels allow us to. We’re pleased you enjoyed our great central location in one of our comfy rooms and we were only too happy to assist with... More 

Adelaide, Australia
2 reviews
5 of 5 stars Reviewed March 24, 2014

No doubt it was a great decision of choosing this hotel to put up along with ma whole family especially when we were there to attend a wedding. All i wanna say is all staff is doing a great job to make to make the guest's stay comfortable. Front desk staff gave there 100 percent to make us feel like... More 

Was this review helpful? Yes
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review

Dear welove2roam, Thank you for posting your awesome review! We are thrilled you enjoyed your time with us and that our passion for delivering a great guest experience shone through during your stay with us. We can’t wait to welcome you and your friends and family back, it would be our pleasure to serve you again. Thank you for your... More 

2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed March 24, 2014

First off, the positives: Great location close to transit and several major attractions; new and modern interior and impressive lobby, nice pool. The negatives: Aloof staff (which seems to be a theme upon browsing reviews), property is becoming quickly "worn" despite being relatively new, small and ill-equipped gym given number of rooms in the hotel, very variable views and noise... More 

Was this review helpful? Yes 4
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review

Dear dmasonmd, I am sorry to read that you did not enjoy your stay with us and that we did not meet your expectations. Thank you for your booking details which has allowed me the opportunity to review your comments. As you have mentioned above, your booking was for a Studio room and not a Studio twin, and due to... More 

2 reviews
5 of 5 stars Reviewed March 24, 2014

Was an absolute amazing time, me and my fiancee felt welcomed and well looked after, we were waiting in the queue to check in and one of the managers pulled us aside so we could check in quicker, the room was spectacular, when i rung before i was told that it would be without a view but when we got... More 

Was this review helpful? Yes
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review

Dear lrv6194, Thank you for posting your review and for adding another 5 star review for our hotel. We are delighted you had an amazing time with us and enjoyed a warm welcome and were well looked after. We’re so pleased we were able to surprise you with a complimentary upgrade, we’re always pleased to do so when occupancy levels... More 

Hotel Review Summarization

What travelers say

  • Big Ben(203)
  • Great location(68)
  • Studio room(62)
  • Very good(58)
  • Waterloo station(39)
  • Swimming pool(9)
  • Sofa bed(7)
  • Really nice(7)
  • County Hall(7)
  • Would highly recommend(6)
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Southbank

Neighborhood Profile
Southbank
Big time attractions such as the London Eye and a thriving theatre scene (compliments of the National Theatre and the Young Vic) are but a few of the reasons that Southbank is such a collectively cherished part of town. With plenty of family friendly activities and venues lined up along a pedestrianized river bank between Westminster Bridge and Waterloo Bridge, visitors can always expect a casual and festive atmosphere. On top of all the fun stuff to do at Southbank is the opportunity to simply sit back and admire photo-op views of iconic landmarks like Parliament and St Paul's Cathedral, just on across the Thames.
Explore this neighborhood
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