A couple of months ago I stayed at this hotel and have been meaning to write something on here as I couldn't recommend it enough! I stayed there for my 18th birthday, and we got upgraded to the presedential suite. I cannot describe the feeling I had when walking into that room. I felt so spoilt and happy, I just... More

We booked this hotel for a weekend break in the big city and it did not disappoint! Situated right on Westminster Bridge the location was to die for. On arrival we got upgraded to a Suite as it was my upcoming Birthday and when we arrived in the room there was a delicious cake waiting for me along with a... More

This hotel is in a fantastic location, just across the road from Big Ben and 2 minutes walk from the London Eye, London Dungeons and SEA LIFE Aquarium. When we arrived, the lady at the front desk took our booking numbers and didn't understand that there were 4 of us, but 3 rooms. We tried to explain that 2 of... More

Stayed here for a short break, rooms were spacious, beds were extremely comftable, larger viewing window which made it feel airy. Hotel staff were great, upgraded us to a better (and bigger) room and me and my partner had accidently booked two single beds. Great Location to see Westminster, Big Ben and sorroundings. Parking literally 2 min walk away (... More

Overall very good, but information about how the hotel will charge your credit card could be improved. Central location but not charming. The orange juice served while waiting for check in was a nice surprise.

I am currently staying in the hotel, and I am absolutely loving it....the location just couldn't have been better....right across the Westminster bridge and London eye....people come to visit these places once while on their vacation but with this hotel you get to see them every morning going out...we are in a studio room with a great view of London... More

The location of this hotel is perfect. It is just 2 mins walk from Waterloo Station which makes getting a connection to anywhere really straightforward. It is also two mins walk from the London Eye and the London Aquarium which are literally just around the corner. If you turn the other direction it is about 5 -10 mins walk to... More

We just traveled to Park Plaza Westminster Bridge 5/1/13 and had a poor experience. This is a very nice facility in a world class location. The street level staff was excellent as well as the hotel driver we used. The desk staff checking us in got just about everything wrong and housekeeping was inconstant. For our one checkin alone for... More

I have asked for a better room compared with teh one we booked last year and we got it. It has been a very nice journey for me and my son. We really enjoyed the swimming pool, morning and afternoon. The breakfast is perfect and the service is quick and very customer oriented. The location is also good for us.