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Hotel Sergul

87 Shepherds Bush Road, London W6 7LR, England
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1 room 1 adult
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Hotel Sergul
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19 Reviews from our TripAdvisor Community

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Manchester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 30, 2015 via mobile

This hotel was excellent value and location, it was very close to Hammersmith station and Westfield shopping centre. I felt safe and secure, being a single guest. The owner was pleasant and helpful. There were fresh towels and the room was nice and warm.

Helpful?
1 Thank Bardsleytron
Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 23, 2015

This is great value for a place with ensuite rooms in zone 2 of London. It's clean, not too small, and has all the basic furnishings for a short stay. There's complimentary towels (this usually incurs a fee in other budget accommodations in london!), soap, tea and biscuits. There's even a fridge which is great for storing fruit. It's within... More 

Helpful?
1 Thank samizdatkov
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 25, 2015 via mobile

I have been there for 6 days. It is a great safe and always clean place to stay. Every thing in the room is working properly. Mara the owner is wonderful person and she helped me so much. Of course I would like go there again. Just to remind there is no elevator and the hotel is on busy street... More 

Helpful?
1 Thank Deia S
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 24, 2014 via mobile

For budget accommodation in London we were really impressed! Cute little room with everything you need and nice touches like tea and coffee, biscuits etc. Room was traditional UK decor and the host was helpful and kind.

Helpful?
1 Thank Francesca E
Rio de Janeiro, Rio de Janeiro, Brazil
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 21, 2014

I have made a reservation at Hotel Sergul from the 3rd to 13th November 2014. The hotel is well located, near the Hammersmith and Shepeherd's Bush Underground and Overground stations, and close to a lot of good restaurants and pubs. The staff was very attentious. As we have to leave a few days before of our reservation, they give us... More 

Helpful?
1 Thank Pedro T
Rio de Janeiro, RJ
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 25, 2013

It´s a nice bed and breakfast, with no luxury, but everything you need for a good night of rest after a day of walking in London. The owner is a very nice lady, who provides all information you need about the city. Nice confortable double-bed, tea and cookies as you wish, very good price-accomodation relation. A short walk to the... More 

Helpful?
2 Thank LeoGraever
Cincinnati, Ohio, United States
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 3, 2012

London is very expensive and this place was a good value, but it is run down and needs a good cleaning. Sheets and towels were clean but the rest of the hotel seemed dingy. We changed rooms because the first room reeked of cigarette smoke. Hostess was very nice and extremely accomodating. Shower needed a good scrubbing, especially shower heads.... More 

Helpful?
2 Thank Zack P
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 20, 2012

Was in London in February 2012, and stayed at Hotel Sergul for 2 weeks. Great location - there is a Tesco supermarket just 3mins away, and the Sheperds Bush & Hammersmith tube stations are just a 5-7mins' walk away in either direction. The hotel had a very homely feel and was extremely clean/tidy and very well-maintained. Beds were very comfortable,... More 

Helpful?
4 Thank dingydingding
DC
1 review
2 of 5 stars Reviewed December 9, 2011

The hotel was in a convenient location, it felt safe, and the owner was friendly, but both of us got bitten by bedbugs (one of us badly), and the owner said it wasn't the first time that has happened there.

Helpful?
Thank 131Xabc
HotelSergul, Owner at Hotel Sergul, responded to this review

I have been dealing with this situation with the utmost seriousness and am not ignoring it. Far from it, as soon as I was alerted to this problem, I got the local council specialist team involved. The issue is localised and confined to one room only. In the 28 years that I have been running my business, this is the... More 

Aveiro, Portugal
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 31, 2011

Lovely hotel in Hammersmith. Mara is an angel. She helped us during our stay finding the right bus, and guiding us through London touristic places. Mara even let us know that the clock went back one hour the day of our departure, so we did not miss our flight. We stayed for 3 nights in a comfortable and cozy room.... More 

Helpful?
2 Thank Gerardo G
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