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The Arch London

5.0 of 5 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
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Certificate of Excellence 2014
The Arch London
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The Arch London
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882 reviews from our community

Traveler rating
    702
    136
    34
    4
    6
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97
393
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225
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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    (882)
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    (182)
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There are newer reviews for The Arch London
See the most recent reviews
Haifa, Israel
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great hotel ! Clean comfortable and well equipped room , very good location close to subway and many bus stations, friendly and knowledgeable staff always ready to help and assist. We will be there next time we are in London :)

Was this review helpful? Yes 1
Michael V, General Manager at The Arch London, responded to this review

Dear Harley100001, Thank you for the lovely feedback and the time and trouble you have taken to write. The team and I are delighted that you enjoyed your stay, the service and facilities here at The Arch and I hope we can make the hotel your home away from home in London. Please let me know personally if I can... More

den bosch
Top Contributor
73 reviews 73 reviews
46 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are quite selective with hotels, but we were very pleased with choosing The Arch for our visit to London. We loved the townhouses/mews-traditional building, and the decor and design (modern) inside, and all the art pieces throughout the hotel. To us, it felt like staying in a small, cosy, but very stylish boutique hotel. The rooms are beautiful too,... More

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear flyingdutchie, Thank you for the amazing review and for selecting The Arch for your London visit. The team and I are thrilled you enjoyed the design, our beautiful bedrooms, luxury amenities and combination of modern and traditional aspects of the hotel. We are in fact only 4 years old and initially build as 7 individual townhouses in Marylebone so... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

On arrival I was delighted to be 'upgraded' to a deluxe room which happily had a (wonderful) bath (with tv!) as well as a luxury shower. If I was booking again I would certainly be happy to pay more for one of these rooms. The location in central London is ideal and the staff are excellent: kind, polite and went... More

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear Clara 545, Thank you for your review of The Arch London. The team and I are delighted you enjoyed your visit and especially our central location so close to Oxford Street and Hyde Park. We ar ea small family run business and have been working hard on the service aspect of the hotel. I am delighted to read your... More

Tel Aviv, Israel
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel the last time last week. When I travel to London I always stay there since it is open! The location is just perfect, on a quiet road just off Oxford street and Marble Arch. This hotel gives you the most cozy feeling while travelling and you will always feel welcomed by the great and polite... More

Was this review helpful? Yes 2
Michael V, General Manager at The Arch London, responded to this review

Dear Romi C, Thank you for the lovely review of The Arch London. The team and I are thrilled you enjoyed the hotel and especially the warm and efficient service and I agree with you, our beds are amazing and we have a lot of good feedback regarding the exceptional mattresses here at The Arch. Please do let me know... More

Paris, France
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

What a lovely surprise to find such a delightful hotel for my weekend in London. My room was beautifully appointed, the staff was friendly and helpful and our meals were also very nice. I would certainly return and recommend to others.

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear CD Mgal, Thank you for the great feedback and for having taken the time to share your positive opinion regarding The Arch London. I am delighted to read that you enjoyed the excellent service, the food and facilities of the hotel. your support is noted and appreciated and we all hope that you will stay with us a gain... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Was here last night. Cannot fault the place, the service, the room, the food, the wine. Best hotel I have ever stayed in in London and I have stayed in loads. Just awesome. IF I had to fault it id say maybe that the bar area could be a bit bigger BUT it is a boutique hotel. Best thing about... More

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear DeeMarie39, Thank you for the lovely review of The Arch London. The team and I are thrilled you enjoyed the service, and amazing facilities we provide and I am particularly pleased that you enjoyed our Food and Beverage offerings including the wine selection and food. Please come back to visit us again soon. The Suite with outside space is... More

Keele, England, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I've stayed in many deluxe 5 star hotels, but this was really something quite remarkable. Impeccable service, cleanliness and luxury throughout every aspect from a television in the bath, to an incredibly spacious room in addition to its having a bed almost the size of two doubles. I was wholly impressed and now cannot wait for an excuse to book... More

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear Olivia R, Thank you foe the lovely feedback, we all love the title of your review. It was very nice of you to take the time and trouble to leave such a positive review here on tripadvisor and as much as you have enjoyed your stay, the service and size of the mattresses, we hope to see you back... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Arch is a fine place to stay and to relax in a quiet place in the center of London. Service was excellent and staff very friendly and professional. It's like coming home now and we look forward for a next stay.

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear Walter K, Thank you for posting such a nice review and your support! We are all looking forward to your return visit to you London Home and please let me know personally if I can be of assistance in the future. With warmest regards, Michael More

1 review
5 of 5 stars Reviewed 3 weeks ago

very well located and still calm and quite, yet refined and accessible, that is what sums up The Arch Hotel London. I would warmly recommend it to anyone wishing to stay close to the heart of the shopping action (Oxford Street) without any of the inconveniences.

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear Ptacq, Thank you for your support and for the nice feedback, it is noted and appreciated. The team and I are thrilled that your stay was excellent and we all look forward to your return to The Arch. Please do let me know personally if I can be of assistance in the future. With warmest regards, Michael More

1 review
5 of 5 stars Reviewed 3 weeks ago

Booked the hotel as a mid-week treat for my wife and had a really fantastic stay. A great welcome from very polite and courteous staff who were more than happy to store our luggage when we arrived early (and left late than check-out) and to lend us the use of an umbrella for our day of walking around a very... More

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear BazR, Thank you for the feedback and for staying with us during your short visit to London. The team and I are pleased your visit went well and thrilled that you would return to stay with us whenever your travel brings you back to London. Hopefully the sun will be shining for you next time you come. With warmest... More

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Additional Information about The Arch London

Address: 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Arch London 5*
Number of rooms: 82
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Also Known As:
The Arch London Hotel London
The Arch London England

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