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The Arch London

Travelers' Choice award winner
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50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
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1 room 1 adult
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The Arch London
The Arch London
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1,277 Reviews from our TripAdvisor Community

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1 review
3 of 5 stars Reviewed 3 days ago NEW

I was here now in February and was at a conference close to the hotell. I choose to stay here this time in London. The size of the rooms where small and you could hear noice from nearby rooms and from the floors above. Good location, and ok cleaning and friendly staff.. But my opinion os that this hotel is... More 

Helpful?
Thank Stian T
Level Contributor
2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Very nice boutique hotel,very kind reception by staff,the concuerge booked us a restaurant for dinner,free drink uppon arrival,room very nice clean and quiet,breakfast complete...recommended for couples or business travellers...

Helpful?
Thank Alain Z
Sao Paulo, SP
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Hotel is very charming and intimate. Incredible staff. Great location, very comfortable bed, and those bath towels,...omg, amazing! Important note to breakfast service, specially the waiter that would call me by my name every morning, even not ever asking my name or room number - details oriented.

Helpful?
Thank CarolMogames
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear CarolMogames Thank you for taking the time to write such a lovely review about The Arch London! We are all delighted that you enjoyed our team’s service so much and particularly that of Hunter 486 our restaurant team. With our new ever more amazingly soft bath towels and the bathroom TVs we are delighted that we’ve made our bathroom... More 

Hong Kong, China
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was the best hotel I have stayed at in London yet. It's a boutique hotel, a stone's throw from Hyde Park. Totally central for shopping or just sightseeing. From the hotel we went running in Hyde Park every morning. Staff are friendly and room was perfect. The only down side is that we rented a car and had to... More 

Helpful?
Thank Hongkongfoodie2014
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear Hongkongfoodie2014 All here at The Arch London join me in thank you for taking the time to share your thoughts about your stay with us on TripAdvisor. I am delighted to know that our location and the amazing dining options on our doorstep were enjoyed by you. I do hope that when you next return to London we will... More 

Hove
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel, fantastic staff. Nice room upgrade to suit with terrace with bad outdoor heaters. great bathroom with spacious shower and tv in the bath. Breakfast in bed. Nice bar for cocktails. I will be returning. Perfect stay in stunning hotel

Helpful?
Thank scottsallis77
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear Scottsallis77 ‘Perfect stay in stunning hotel’ is such a generous and kind way to describe the team and hotel here at The Arch London. We are all delighted that you had such an enjoyable stay with us and that our suite, room facilities, breakfast and bar experience were so liked by you. Thank you for sharing this on TripAdvisor!... More 

Hameln, Germany
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I was treated to a night here for my birthday. The arrival and check in was informal, professional and felt like returning to a familiar haunt despite being our first stay. Once the concierge had spent time chatting to us we magically had an upgrade and couple of glasses of champagne on the house. Well situated near Marble Arch, parking... More 

Helpful?
Thank Evertonian_1
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear Evertonian_1 I am so happy that you were treated to our five star hotel for your Birthday stay. Happy Birthday once again! We are delighted that you enjoyed this special stay with us and we do hope that we will see you ‘same time next year’ or if you are looking to return the treat for a loved one... More 

Hertfordshire
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Lovely hotel on a quiet street just 2 minutes walk from Marble tube station and Oxford street. The staff were all so friendly and welcoming . The small touches went a long way, The bed was amazing and the lovely robes and slippers in the room. Loved that the mini bar soft drinks we're free and the espresso machine in... More 

Helpful?
Thank Michelle251
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear Michelle251 Thank you so much! We are very grateful for you taking the time to write on TripAdvisor about your stay with us at The Arch London and for explaining the hotel facilities, service and location so well and so kindly. We do look forward to welcoming you back and if I or any member of the team can... More 

Old Warden, United Kingdom
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a favourite with my girly friends and I to stay at when in London. The rooms, service and attention to detail are second to none. Everything is thought of including umbrellas in case of rain. The breakfast choice is fantastic and not a lot has been missed. The rooms have everything you could need including sky, music system,... More 

Helpful?
Thank Charlotte S
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear Charlotte S Still fantastic! Thank you! All the team here at The Arch London are delighted that you all had such a great weekend with us. We do appreciate you taking the time to write about your stay with us on TripAdvisor and particularly your kind words of appreciation ‘the rooms, service and attention to detail are second to... More 

Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed for one night whilst on business. The Arch is a lovely hotel with very friendly and welcoming staff. I was in Room 501 which had a lovely view at night of the Post Office Tower. The soft drinks in the room are complementary which is a nice touch.

Helpful?
Thank Adrienne W
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear Adrienne W 'Great hotel' is such a nice way of describing us, thank you! I hope that you will soon have reason to return to us, whether it be for work again or if we can tempt you back for a leisurely weekend stay perhaps. I am glad that you enjoyed our Superior room and the complimentary soft drinks,... More 

Tel Aviv, Israel
1 review
5 of 5 stars Reviewed 2 weeks ago

I was there few days ago and I really enjoyed everything - the hotel is beautiful, the room was amazing, and the best of the best - the staff was PERFECT. From the bellboy who welcomed us, to the great receptionists, the waiters and kitchen staff and the house keepers who made sure that we have everything we needed. I... More 

Helpful?
Thank Sharon B
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear Sharon B Wow! Thank you so much. Your comments, as with all we receive, have been shared with the whole team here at The Arch London and we are all heartened by your kind words of appreciation to our service. It was our pleasure to have welcomed you and we too hope you will have another visit soon. Kind... More 

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Staying in Marylebone

Neighborhood Profile
Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
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