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The Arch London

5.0 of 5 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
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Certificate of Excellence 2014
The Arch London
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The Arch London
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882 reviews from our community

Traveler rating
    702
    136
    34
    4
    6
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97
393
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Nottingham
1 review
5 of 5 stars Reviewed yesterday NEW

What a great hotel! We normally stay at a different hotel when visiting London but will not be doing so again after staying at The Arch and in fact, wish we had discovered it before. The room was excellent with a very comfortable bed and great contemporary furnishings but what really made this a top class hotel were the staff.... More

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed at the Arch for 2 nights and can honestly say, I wished it was longer. After a busy and hectic day round london, it was a piece of heaven to go back to the intimate atmosphere at the hotel. the staff are excellent and really friendly, not like the large hotels where they dont notice... More

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Toulouse, France
1 review
5 of 5 stars Reviewed yesterday NEW

fantastic hotel, great location, quiet and close to everything. very comfortable, cosy and tastefully decorated room. perfect bedding, bathroom with large bathtub. complimentary coffee, tea and soft drinks in the room. lovely staff. to be recommended without hesitation!

Was this review helpful? Yes 1
Poole, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent service from a professional and friendly staff. Very clean, tranquil and relaxing ambience. The coctels were a great hit and we fully recommend The Arch to any visitor to London. Magnificent position for shopping and good restaurants.

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Hertfordshire, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

Great hotel that we have stayed in a number of times now. The location is fantastic and the servcie always with a smile. All the rooms across all the grades are great and the beds are to die for.... I would have no hesitation to recommend to any friend or business associte looking for a great hotel in London.

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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great experience. The hotel location and ambience were great. The staff were excellent. It was a pleasurable experience from beginning to end. The doorman was friendly. The check in staff professional and friendly. The staff in the restaurant were exceptional. I thoroughly enjoyed the experience

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Michael V, General Manager at The Arch London, responded to this review

Dear ttcjr, Thank you for having taken the time and trouble to post an amazing review regarding your visit to The Arch London. It is wonderful to see that you enjoyed your visit and especially the service and location so close to all the shopping around Oxford Street and Hyde Park. I was especially pleased to read you comments regarding... More

Alderley Edge, United Kingdom
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A regular to The Arch now and very happy, service rooms and everything is to perfection and could not want for more during my stays in London. Have lots of meetings in the bar area and am always really looked after and the food in Hunter 486 Restaurant is always really good. Well worth a visit if your in London... More

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Michael V, General Manager at The Arch London, responded to this review

Dear MichaelJ, Thank you for your amazing support and positive feedback. You are a great ambassador to us!. Looking forward to your next visit and please let me know if I can be of assistance for anything you might need. You know we are here for you! With warmest personal regards, Michael More

Leeds, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

I have stayed at The Arch many times and find all aspects of the Hotel superb. It is still the best nights rest in London for me - great rooms, service and food. The bar area is 'buzzy' but with great Botha if you need privacy. The library is a real gem / oasis to relax / have informal meetings.... More

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Michael V, General Manager at The Arch London, responded to this review

Dear charlesashowrth, Thank you for the great feedback. You are an amazing ambassador to The Arch London and your support is noted and appreciated. It was nice to read your comment regarding our Martini Library, not many guests know about this hidden space and I am pleased you are using it for meetings and private events. Hopefully we see you... More

Brighton, United Kingdom
Contributor
20 reviews 20 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Really would struggle to fault The Arch. The staff, decor, ambiance, beds, in-room Nespresso machine and free soft dinks in your mini bar, really everything was as good as our last stay about a year ago. If you want a good standard hotel in London your going to have to dig a little deep in your pockets. But it's well... More

Was this review helpful? Yes 1
Michael V, General Manager at The Arch London, responded to this review

Dear Scottg1808, Thank you for being such a great Ambassador to The Arch London. I really appreciate you staying with us and for sharing your positive feedback. It is nice to know that you feel we deliver on many areas like service, the décor and sleep quality. Please come back again soon and let me know personally if I can... More

Leeds, England, United Kingdom
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed for a night in London and The Arch is ideally located to all the main areas. We could walk easily to Oxford Street, Regent Street, Soho, Trafalgar Square...although we do like walking! Our room was a Junior Suite and was lovely. The complimentary water, juice and coffee was great and the bathroom with a TV was a novelty.... More

Was this review helpful? Yes 1
Michael V, General Manager at The Arch London, responded to this review

Dear AnnaS, Thank you for the time and trouble you have taken to write. The team and I are delighted that you enjoyed your stay at The Arch London. I was pleased that you thought we offer value for money especially in our Suite category, which I agree with. Our Suites are very special and considering the location and being... More

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Additional Information about The Arch London

Address: 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Arch London 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
The Arch London Hotel London
The Arch London England

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