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The Arch London

Travelers' Choice award winner
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50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
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The Arch London
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1,132 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (193)
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Plymouth, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I booked an executive room at The Arch as part of a trip to London for my girlfriends 30th birthday. I will be honest, it was more expensive than I would normally be comfortable with, so naturally, I was slightly apprehensive as to whether I would see it as good value. However, I can safely say I would be back... More 

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear YachtieColin, Gosh, thank you for the lovely review of your and your girlfriends special occasion visit to The Arch recently. It was an absolute pleasure looking after you and I am delighted the two of you enjoyed the service and location of the hotel. Hopefully there will be another special occasion for you to visit London and please do... More 

Rosh ha'ayin,Israel
Level Contributor
53 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had 6 nights at this extremely perfect hotel . everything was just super - the room the bed the breakfast and the location. We enjoyed very much the nesspresso free coffee and chocolates, the staff was very proffesional and helpful we certainly will come back

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear Shlomi31, Thank you for staying with us at The Arch. I was delighted to read that you enjoyed your 6 night stay with us and especially the central location, and amenities we offer in all rooms and the service we provided. Hopefully you will be back to stay with us again and if I can be of assistance please... More 

Nicosia District, Cyprus
5 of 5 stars Reviewed 1 week ago NEW

Your hotel and specially all the staff, from the porter up to the hotel manager,have contributed in making our stay as enjoyable and relaxed as possible. They were all highly trained and knew exactly what to do in an extremely professional, helpful and polite way. Congratulations ,you have succeeded to create a jewel in the heart of London!

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear Spyros S, Thank you for posting such amazing feedback on your recent visit to The Arch London. We all absolutely love the title of your review. It would be such an honour to have you back in the future and I hope you will return to stay with us again - we are after all Your "jewel in the... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I stayed at The Arch with my family on a 21st birthday trip to London. We had an absolutely amazing stay. From the minute we arrived to the minute we left the staff went out of their way for us. Whilst checking in we were bought beautiful infused water and our bags were taken to the room. We were also... More 

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear Grace H, I am genuinely delighted you enjoyed your 21st birthday here at The Arch. It was wonderful to read that it was an unforgettable experience. Please come back and visit us again and let me know if I can be of assistance in the future. With warmest personal regards, Michael More 

Emirate of Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago NEW

Firstly, let me make it very clear that I am extremely hard to please. Having lived in Dubai for just under 10 years I have become extremely used to the highest possible standards of hospitality and customer service. Therefore, whenever I visit London, I grit my teeth and prepare to be disappointed when trying to choose an affordable hotel in... More 

Was this review helpful? Yes
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear Dubai_London_Express Thank you so much for taking the time to share your five star review of The Arch! The whole team join me in our delight that you had such a great visit to London and that we played a part of your enjoyment in this. Our Head Chef, Gary Durrant, will happily share his crisp recipe (and his... More 

London, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

The staff was extremely caring and accommodating and went out of their way to help us with a last minute upgrade. The room was beautiful with high ceilings (1st floor treat I have heard) and the room service breakfast was TONS of food, quick, and very tasty. We would stay here again and recommend others to do so too.

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear kendajc, Thank you for your beautiful review of The Arch London. The team and I are delighted your visit was a great success and that you like the facilities, our breakfast offer and especially the service we provide. Please come back and stay with us again. With warmest regards, Michael More 

Rome, Italy
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are in London on vacation and you find the right fare, this is indeed the right choice. Very "Marylebone Style", which makes you feel you are unquestionably in London. Great location, particularly if you like to start the day with some running at Hyde Park. Less so if you are there on business, as the City is on... More 

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear ziopao, Thank you for your nice feedback regarding your recent leisure visit to The Arch London. I was so pleased to hear that your stay was enjoyable and that you would stay with us again. We are indeed so close to Hyde Park, Oxford Street and Bond Street and the short ride on the Central Line to the City... More 

Yeovil, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We came across this while looking for a last minute booking on the internet and got a pretty good deal for a London hotel. We weren't expecting much for the price but were pleasantly surprised. The decor is very 'traditional chic' classic English. Lots of marble floors but with funky modern tokes. Our room was a bit small but perfectly... More 

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear Joseph B, Thank you for your lovely review of The Arch London. I am so pleased you have found us and liked the central location of The Ach. Please come and visit us again whenever you are in London. Thank you for your support and for staying with us. With warmest regards, Michael More 

Hamilton, Bermuda
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I travel to London on business once a quarter and the usual hotel we stay at was just completely out of budget for this trip so I decided to take a chance and stay here. I loved the location and would definitely stay again. Just around the corner from the hotel was a lovely little street with cute independent restaurants... More 

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear Claire F, Thank you for having taken the time to post such nice feedback regarding your recent visit to The Arch London. The team and I are so pleased you discovered us and hopefully we will see you again soon. Please let me know if I can be of assistance in the future. With warmest regards, Michael More 

Swansea, United Kingdom
Level Contributor
81 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago

I've just clocked over 40 stays at this hotel, it just gets better and better. The quality of every piece of detail, the care of the staff, the very homely feel to the whole stay is just perfect from breakfast through to dinner is spot on.

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear AJ J, Thank you for your amazing support, it is noted and appreciated. Hopefully we will see you soon again. With warmest regards, Michael More 

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Staying in Marylebone

Neighborhood Profile
Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
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