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The Arch London

5.0 of 5 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
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The Arch London
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937 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sioux City, Iowa
Contributor
11 reviews 11 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My third and latest visit to The Arch was just as great as before. I have never encountered a warmer welcome at a hotel nor a better managed staff. Everyone seems happy in their job and this amazing level of enthusiasm creates a truly upbeat experience. I have dined in the restaurant on each occasion and unlike some hotel restaurants,... More 

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear HAGLEY, What a lovely review again. The team and I truly appreciate your support and your loyalty. Thank you and please come back soon. With warmest regards, Michael More 

Oxford, UK
Top Contributor
87 reviews 87 reviews
53 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

After may years of weekend breaks in London and various hotels we have found perfection at the Arch. From the welcome at reception through to checking out and storing bags, all is done professionally and with genuine warmth and enthusiasm. Our room had all we needed and was equipped to a high standad (TV at end of bath only seen... More 

Was this review helpful? Yes
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear NoosaDreamer Wow what a review title. It is so nice to read that you found The Arch London to be perfection, it is especially heartening to read that you found our service to be so genuinely warm and enthusiastic. We like to think of ourselves as a London home for our guests and so pleased that you feel you... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

My new wife and I recently stayed at the Arch in the days preceding our wedding. We were welcomed warmly to the hotel at check in shown through to the bar for a complimentary glass of Champagne. The general manager Michael came over and introduced himself and thanked us for staying there. Shortly afterwards we were shown to our room... More 

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Michael V, General Manager at The Arch London, responded to this review

Dear Breenbear, Thank you for having taken the time to write such a nice review regarding your recent visit to The Arch London. It was a pleasure looking after you and many congratulations again on your wedding. Please come back and visit us again for your anniversary or before! I would be delighted to assist you personally whenever you are... More 

Cheltenham
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Fabulous location on a fairly quiet street just 5 mins walk from Oxford St and Hyde Park. Chic and classy, immaculately clean and lots of thoughtful touches. Bed was so comfy and breakfast was excellent with lots if choice. We were celebrating a birthday - the staff were lovely to us and we were upgraded to an executive room. Concierge... More 

Was this review helpful? Yes
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear Julia M Many Happy Birthday wishes once again and I am so pleased that we were able to contribute to this for you. The whole team really appreciates the time you have taken to share your thoughts on The Arch London and are delighted that our concierge service, cleanliness and the ‘thoughtful touches’ were so enjoyed by you. I... More 

Chichester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

This was the third time that I have visited The Arch over the past 18 months to have meetings with clients who have national interests. On each occasion the staff have been warm and friendly throughout our time at the hotel. On one occasion I was running late and The Arch looked after the clients on my behalf and ensured... More 

Was this review helpful? Yes
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear MikeKing1702 Congratulations on your recent business success! Thank you so much for you very kind words to acknowledge The Arch London in this for you. It is always our pleasure to welcome you back and I do hope it will not be long until we may have that pleasure once again. As always if I or any member of... More 

Eye, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment you walk in this is a truly 5* experience The staff are friendly and helpful, most notably however they remember their guests and their preferences - this from front of house to the restaurant and bar managers. We use this hotel extensively for business and bring up to 8 guests a time - liaison with reservations team... More 

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear CF_Signature, Thank you for the lovely feedback regarding your visit to The Arch London. Your support personally and from your company point of view is noted and appreciated. It was a pleasure to read that your mothers birthday went well and I hope we will be able to assist you on many more occasions during 2015. Please do let... More 

Dover, New Hampshire
Top Contributor
227 reviews 227 reviews
66 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Arch over Christmas and had a lovely time. But there are definitely things I would have liked to have known in order to make my decision. First, the rooms are large, the beds are comfortable, and the property is VERY quiet. All important things which we found to exceed our expectations. In addition, the library bar... More 

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear exeter95, Thank you for the time you have taken to write such a nice review. The team and I are delighted you enjoyed your time with us, the service and location of The Arch London. Being a relatively small hotel with only 82 bedrooms made out of 7 townhouses we are "Boutique" in character and like yourself, most people... More 

Paris, France
1 review
5 of 5 stars Reviewed 2 weeks ago

Beautiful room (suite), large and very comfortable bed. Excellent breakfast choice and great fish and ships at the restaurant. Some complimentary soft drinks and free wifi. Bathroom is large and cosy. The total is very close to Hyde park, Oxford and regent Streets as well as Kensington area. Most of the worth places of London can be visited easily A... More 

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear David D, Thank you for the amazing feedback regarding your last visit to The Arch London. The team and I are pleased you enjoyed the facilities and service and our famous Fish and Chips (also a favourite of mine and many other guests). I was also pleased that you enjoyed the space of your suite, we do have a... More 

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A family experience in charming rooms with an unusual pleasant hospitality rendered. We stayed in a junior suite at 5th floor. Very enjoyable. Nice restaurant and evening bar. Enjoyed the library. We will be back !

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear Arnstein G, Thank you for your positive feedback regarding your last visit to The Arch London. I am glad that you and your family enjoyed your visit and our hospitality. I do hope that you will stay with us again next time you travel to London and please let me know if I can be personal of assistance in... More 

Essex, England
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed for 1 night on NYE, we wished it had been longer. Room was a good size and exceptionally clean. Fully equiped with toiletries, coffee maker and free soft drinks. TV has all SKY channels and there is free wifi. We were on the 5th floor and it was quiet with no disturbance of our sleep... More 

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear Coxy, A Happy New Year to you and thank you for the lovely review regarding your visit to the Arch London. The team and I are so pleased that you enjoyed your visit, the central location, service and food offerings here and hopefully we will see you back again in the near future. Please do let me know personally... More 

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Additional Information about The Arch London

Address: 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Arch London 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
The Arch London Hotel London
The Arch London England
Hotel Style:
#1 Business Hotel in London
#12 Romantic Hotel in London
#13 Luxury Hotel in London
#26 Family Hotel in London

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Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
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