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All 1,071 London hotels

The Arch London

5.0 of 5 Hotel   |   50 Great Cumberland Place | Marble Arch, London W1H 7FD, England (Marylebone)
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The Arch London
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Ranked #17 of 1,071 hotels in London
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
bms12345 New York City, New York
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699 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
New York City, New York
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

We found the location ideal, and very quiet. It's a quick 5-7 minute walk to the Marble Arch underground stop or 15-20 to Bond and Jermyn Streets. Our room was extremely large and the service from housekeeping impeccable. The bathroom was large and the shower was first rate. Showers are always a big plus when there is lots of hot... More

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Marbella, Spain
1 review
5 of 5 stars Reviewed yesterday NEW

Just recently came back after 4 night stay at The Arch London for my friends Birthday. The location was spot on and the hotel simply wonderful! The service we had from arrival to departure and attention to detail was absolutely faultless. Staff were friendly, warm and professional..expectations were definitely exceeded and can't wait for my next visit to London! The... More

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Doylestown, Pennsylvania
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Just returned from a three night stay at The Arch London. I don't travel very often, but when I do, I want to make sure to find the right hotel-mission accomplished! My wife and I arrived in London after an overnight flight, and were pleased to find that our room was ready at 11:30 am even though check-in was not... More

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Michael V, General Manager at The Arch London, responded to this review

Dear JohnR R, Thank you for your feedback, it is good to know that you enjoyed your visit to The Arch and most importantly that you slept well! Also, thank you for your comments about the team and the service you received, it is noted and much appreciated. It would be very nice to become your home away from home... More

Huddersfield, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here for one night for our anniversary, and I must say this is a quality establishment. It is 2 mins from marble arch/oxford street. From the moment you arrive until the time you leave, the service and attention to detail is faultless. The ambiance is tasteful and the staff are very warm and professional. The room we stayed... More

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Michael V, General Manager at The Arch London, responded to this review

Dear Dan W, Thank you for sharing such positive feedback on tripadvisor. the team and I are delighted you enjoyed your visit to The Arch. Please come back and visit us soon again. With warmest regards, Michael More

east yorkshire
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My son and I. Stayed at the arch from 16th-19th April it was Fantastic, the staff in all areas of the hotel were so nice and friendly and really helpful, the rooms were lovely and the beds really comfy and spotless, we only ate in the restaurant for breakfast as we had booked 2westend shows and didn't have time to... More

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Michael V, General Manager at The Arch London, responded to this review

Dear 703linda, Thank you for the lovely comment, the team and I lived reading how much you and your son enjoyed your visit to The Arch. Next time please come and try our restaurant, we serve wonderful dishes even before you go to a show! With warmest personal regards, Michael More

Manchester, United Kingdom
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Beautiful boutique hotel. Staff really helpful on arrival. Was upgraded to a suite, fab decor, quality furnishings. All usual 5 star good toiletries, media equipment. Oxford Street is a short walk so location is perfect for shopping.my only downside was the bar closes early and when we returned just after midnight from a ball , we had to raid the... More

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Michael V, General Manager at The Arch London, responded to this review

Dear CazzieSlough_UK, The team and I are so pleased you enjoyed The Arch, the room, location and service of the hotel. Regarding the bar, we usually close only after the last houseguest has gone to be and I am sorry the outlet was closed when you returned from the ball. Please come and visit us again and let me know... More

Hamilton, Bermuda
1 review
5 of 5 stars Reviewed 6 days ago NEW

Couple days in London - great recommendation from friends. Will be a regular for sure. Great staff and a warm welcome. And spotlessly clean. Do the upgrade to a room on the front - its quiet even though on the front. Great addition to London smaller hotel scene for sure.

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Michael V, General Manager at The Arch London, responded to this review

Dear nicehatharry, Thank you for the lovely comments and for the assurance that we will see you again. A return visit is the best compliment we can get! Please let me know if I can be of assistance with your future visits. With warmest regards, Michael More

Buenos Aires, Argentina
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Upon arrival I felt immediately welcome and at home. Leaving the bustle of London behind and entering its stylish and comfortable lobby was a soothing and rejuvenating experience. Behind a traditional facade, the inside blended a classic feel with up to date technology. Despite its central location the immediate surroundings were quiet and tranquil. Great location with excellent transport.

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Michael V, General Manager at The Arch London, responded to this review

Dear Tom909, Thank you for the lovely feedback - we all love the title of your review! Your support of The Arch is noted and appreciated and I hope you will come and stay with us soon again. With warmest regards, Michael More

Hong Kong, China
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Like many other big cities, London hotels are known to be expensive. The real problem, however, is that the price is not directly proportional to the hotel's quality. I have stayed in relatively expensive London hotels before that were below par and I have vowed to never make a similar mistake ever again. The Arch is quite pricey - almost... More

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Michael V, General Manager at The Arch London, responded to this review

Dear cowardjai, Thank you for the nice feedback and sharing the positive details of your stay here on tripadvisor. It was good to read that you enjoyed The Arch, the service we provided and our central London W1 location. Regarding your rate, which at the time of your stay was about £230.00 per night, we always try to be competitive... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked The Arch for a quick, one-week trip to London, both to get away for a bit and to celebrate the milestone birthday of a longtime friend. I have stayed in London many times and in many hotels and most often I stayed in Mayfair, so I was also looking forward to exploring the new area. I wanted the... More

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Michael V, General Manager at The Arch London, responded to this review

Dear SusanA, Thank you so much for the lovely feedback, it really summed up so well what we are trying to achieve here at The Arch and it was so nice of you to write such a positive and detailed feedback report on the hotel. The team and I are delighted your birthday celebration was a success and I genuinely... More

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Additional Information about The Arch London

Also Known As:
The Arch London Hotel London
The Arch London Hotel
The Arch London England
Address: 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in London
#15 Luxury Hotel in London
#21 Romantic Hotel in London
#42 Family Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Arch London 5*
Official Description (provided by the hotel):
The Arch Hotel London is a luxury lifestyle hotel just a stone’s throw from Marble Arch. Spanning 7 Georgian townhouses, this urban hideaway offers a unique combination of English heritage and contemporary style. With 82 individually designed guestrooms and an inspiring restaurant and bar, The Arch London provides the best in comfort and service with Free Internet Access and complimentary soft drinks mini bar in every room. Imaginative British art, rich fabrics, colours and honest, hearty food, add to the spirit of this creative new hotel. ... more   less 
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