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All 1,073 London hotels

The Arch London

5.0 of 5 Hotel   |   50 Great Cumberland Place | Marble Arch, London W1H 7FD, England (Marylebone)
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94%
Ranked #18 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
theresa t Sydney, Australia
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749 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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English first
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were fortunate enough to stay in this hotel for two nights. Wish it had been longer. From the moment we pulled up the staff at this hotel when above and beyond service. This hotel is in a perfect location for transport, shops, restaurants, bars. The hotel is beautiful, the room a very good size and decorated beautifully. The room... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 1 week ago

Not only are the hotel staff efficient, professional and friendly, but they go that extra mile to ensure your comfort. It is not so big, so you cannot get 'lost' in the crowd. The rooms are excellent, with that added extra touch that always pleases. Extremely comfortable beds, modern décor, and very restful, with excellent bathroom facilities. Wonderful restaurant and... More

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear Penhill Manor T, Thank you for the lovely review, your support is noted and much appreciated and I am hoping to meet you personally on your next visit to The Arch London. Thank you for staying with us. With warmest regards, Michael More

Johannesburg, Gauteng, South Africa
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent Hotel, very nice room size and bathroom amenities. Other hotel facilities good, staff friendly and helpful. Just a little out the way from West End and no airconditioning. It was pretty hot this summer. Would def go back however.

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear Craig W, Thank you for the nice review. The Air-conditioning is back on track and I apologise for the little glitch we had on Monday - its lovely and cool everywhere now! Please come back soonest. With warmest regards, Michael More

Atlanta, GA
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Arch was the perfect hotel for us. My husband had to work and it was my first time in London. I loved the location.. It is a little hidden - so not in the middle of all the noise. Very close to the Tube, bus tours and Selfridges. The staff was wonderful and helped me every morning with a... More

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear attravelgirl35, Wow what a nice review. - really thrilled you enjoyed the service and location of The Arch. Thank you for your support and please let me know personally whenever you are planning to return. With warmest regards, Michael More

High Wycombe, United Kingdom
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

When you are staying in a 5* hotel in London you have certain expectations and it is silly to repeat what those expectations are, but it is safe to say all of them were met. What I did not expect from a hotel that is a few metres away from Marble Arch (one of London's busiest road junctions if you... More

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Michael V, General Manager at The Arch London, responded to this review

Dear Tagfcuk, Thank you for the positive feedback regarding your stay. The team and I are delighted you enjoyed your time with us. I was pleased to hear the service aspect of the hotel matched and exceeded your expectations and that you liked the location of the Arch. Being so close to Marble Arch and Hyde Park is a big... More

Manama, Bahrain
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at quite a lot of hotels across the world, and understand that in some cities standard hotel rooms are smaller and less luxurious and in some they are opulent. London hotels on the contrary have smaller standard rooms than most places. The Arch however is super refreshing, they put attention into every single detail, from the phone... More

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Michael V, General Manager at The Arch London, responded to this review

Dear SaadE, Thank you for the great feedback, we all love the title of your review! Please do let me know personally whenever you are planning to return to The arch, I would be delighted to assist you in any way I can. With warmest regards and thank you for your support, Michael More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my third time staying at The Arch hotel over as many years, which in itself conveys that I am generally a fan of this hotel. However, I must say the service levels have declined somewhat since my last visit about 18 months ago. My partner and I stayed for 9 days in July 2014 on a combination business/holiday... More

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear 2SunSeekers2014, Thank you for having taken the time to compose your detailed feedback. With fears competition in London, the team and I appreciate the two of you returning to stay with us and I wanted to let you know that your support is noted and appreciated. I am pleased that many aspects of your visit went well however can... More

England
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This review is from our stay last December, but it has taken me this long to get around to writing it! We had such a fabulous stay at The Arch, really couldn't fault it. We normally stay at The Berkeley, but on the recommendation of Mr and Mrs Smith decided to try something different and we were so impressed that... More

Was this review helpful? Yes 1
Michael V, General Manager at The Arch London, responded to this review

Dear BambleK, Thank you for the great feedback and for having taken the time to write some months after your visit. The team and I are glad you enjoyed all aspects of the hotel and agree that Abbey is a lovely room. Well, I hope you will be back before next December and give us a try during the summer,... More

London, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had the pleasure of staying at The Arch last week whilst on business in London and I have to say it was a luxurious and opulent pleasure. The hotel is beautiful with well appointed rooms, Beautiful and sumptuous Large bed and Linen ensuring a fabulous night sleep not to mention the TV in the bathroom which was a particularly... More

Was this review helpful? Yes 1
Michael V, General Manager at The Arch London, responded to this review

Dear Damien T, Thank you for the lovely feedback, the review is noted and appreciated and I hope you will stay with us again. The team and I are thrilled you had a good time! With warmest personal regards, Michael PS.: We are working on the Irons - promised! More

New York City, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am a returning guest to The Arch hotel. My work colleagues and I consider this our home in London. I love the rooms and the amenities and the location. It is a boutique feel rather than a big hotel feel. I had to set up a work conference the last time I was there for 11 people. Lester Bamford... More

Was this review helpful? Yes 1
Michael V, General Manager at The Arch London, responded to this review

Dear Patrick, Thank you for the lovely feedback. The team and I are delighted your meeting for 11 delegates went well and that you enjoyed your visit to The Arch. Lester is over the moon about your comments, and frankly he is a real star here at the hotel. Amazingly caring personality and we are all proud to have him... More

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Additional Information about The Arch London

Address: 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Arch London 5*
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Also Known As:
The Arch London Hotel London
The Arch London England

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Four Poster Junior Suite (70)
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Juniper Suite (106)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#2 Business Hotel in London #15 Luxury Hotel in London #22 Romantic Hotel in London #53 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Arch Hotel London is a luxury lifestyle hotel just a stone’s throw from Marble Arch. Spanning 7 Georgian townhouses, this urban hideaway offers a unique combination of English heritage and contemporary style. With 82 individually designed guestrooms and an inspiring restaurant and bar, The Arch London provides the best in comfort and service with Free Internet Access and complimentary soft drinks mini bar in every room. Imaginative British art, rich fabrics, colours and honest, hearty food, add to the spirit of this creative new hotel. ... more   less 
Number of rooms
82

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