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All 1,073 London hotels

The Arch London

5.0 of 5 Hotel   |   50 Great Cumberland Place | Marble Arch, London W1H 7FD, England (Marylebone)
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94%
Ranked #17 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
atltravelgirl35 Atlanta, GA
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745 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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English first
Atlanta, GA
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Arch was the perfect hotel for us. My husband had to work and it was my first time in London. I loved the location.. It is a little hidden - so not in the middle of all the noise. Very close to the Tube, bus tours and Selfridges. The staff was wonderful and helped me every morning with a... More

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear attravelgirl35, Wow what a nice review. - really thrilled you enjoyed the service and location of The Arch. Thank you for your support and please let me know personally whenever you are planning to return. With warmest regards, Michael More

High Wycombe, United Kingdom
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

When you are staying in a 5* hotel in London you have certain expectations and it is silly to repeat what those expectations are, but it is safe to say all of them were met. What I did not expect from a hotel that is a few metres away from Marble Arch (one of London's busiest road junctions if you... More

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear Tagfcuk, Thank you for the positive feedback regarding your stay. The team and I are delighted you enjoyed your time with us. I was pleased to hear the service aspect of the hotel matched and exceeded your expectations and that you liked the location of the Arch. Being so close to Marble Arch and Hyde Park is a big... More

Manama, Bahrain
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have stayed at quite a lot of hotels across the world, and understand that in some cities standard hotel rooms are smaller and less luxurious and in some they are opulent. London hotels on the contrary have smaller standard rooms than most places. The Arch however is super refreshing, they put attention into every single detail, from the phone... More

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear SaadE, Thank you for the great feedback, we all love the title of your review! Please do let me know personally whenever you are planning to return to The arch, I would be delighted to assist you in any way I can. With warmest regards and thank you for your support, Michael More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was my third time staying at The Arch hotel over as many years, which in itself conveys that I am generally a fan of this hotel. However, I must say the service levels have declined somewhat since my last visit about 18 months ago. My partner and I stayed for 9 days in July 2014 on a combination business/holiday... More

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear 2SunSeekers2014, Thank you for having taken the time to compose your detailed feedback. With fears competition in London, the team and I appreciate the two of you returning to stay with us and I wanted to let you know that your support is noted and appreciated. I am pleased that many aspects of your visit went well however can... More

England
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

This review is from our stay last December, but it has taken me this long to get around to writing it! We had such a fabulous stay at The Arch, really couldn't fault it. We normally stay at The Berkeley, but on the recommendation of Mr and Mrs Smith decided to try something different and we were so impressed that... More

Was this review helpful? Yes 1
Michael V, General Manager at The Arch London, responded to this review

Dear BambleK, Thank you for the great feedback and for having taken the time to write some months after your visit. The team and I are glad you enjoyed all aspects of the hotel and agree that Abbey is a lovely room. Well, I hope you will be back before next December and give us a try during the summer,... More

London, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

I had the pleasure of staying at The Arch last week whilst on business in London and I have to say it was a luxurious and opulent pleasure. The hotel is beautiful with well appointed rooms, Beautiful and sumptuous Large bed and Linen ensuring a fabulous night sleep not to mention the TV in the bathroom which was a particularly... More

Was this review helpful? Yes 1
Michael V, General Manager at The Arch London, responded to this review

Dear Damien T, Thank you for the lovely feedback, the review is noted and appreciated and I hope you will stay with us again. The team and I are thrilled you had a good time! With warmest personal regards, Michael PS.: We are working on the Irons - promised! More

New York City, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am a returning guest to The Arch hotel. My work colleagues and I consider this our home in London. I love the rooms and the amenities and the location. It is a boutique feel rather than a big hotel feel. I had to set up a work conference the last time I was there for 11 people. Lester Bamford... More

Was this review helpful? Yes 1
Michael V, General Manager at The Arch London, responded to this review

Dear Patrick, Thank you for the lovely feedback. The team and I are delighted your meeting for 11 delegates went well and that you enjoyed your visit to The Arch. Lester is over the moon about your comments, and frankly he is a real star here at the hotel. Amazingly caring personality and we are all proud to have him... More

Hereford, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel and i would be more than happy to stay here again. The hotel just oozes style and sophistication. We were given a very warm welcome by the staff. Our room was lovely, excellent fixtures and fittings, comfortable chairs and beautiful furniture. The bed was huge and very comfortable, so much so i didnt want to get out of... More

Was this review helpful? Yes 1
Michael V, General Manager at The Arch London, responded to this review

Dear elainejennings2014, Thank you for the marvellous and supporting feedback. the team and I are so pleased you liked the hotel and especially the bed (I know exactly what you mean with the comment about getting up in the morning!). Please let me know personally whenever you are planning to return to The Arch, I would be delighted to assist... More

Penang
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We returned to this hotel after first staying there in 2010. We enjoyed this modern hotel with its pleasant and friendly staff. We stayed 5 nights in a superior room. We were given a quiet room on the third floor as requested. There is turndown service at night. Even though the room is small it is comfortable due to its... More

Was this review helpful? Yes 1
Michael V, General Manager at The Arch London, responded to this review

Dear Getz, Thank you for the nice feedback and especially for returning to stay with us - your support is noted and appreciated. Almost every room here at The Arch is different in size and shape and next time you come please ask for me and I will personally show you a few different room categories. I am sure we... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent one night here in a suite worth every penny if a little expensive, but hey you get what you pay for! Great central location, minutes from Selfridges. The staff were extremely welcoming and helpful. Has a real buzz about it and cool factor without being pretentious which is often the case in London. Small garden with lighting, even had... More

Was this review helpful? Yes
Michael V, General Manager at The Arch London, responded to this review

Dear the macsreview, Thank you for the lovely feedback regarding your stay and for being an ambassador to The Arch. the team and I are pleased you liked the service and especially you Suite. We have a few suites with outside space which is rare in London and I am so pleased you liked the space. Please let me know... More

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Additional Information about The Arch London

Address: 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Arch London 5*
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Also Known As:
The Arch London Hotel London
The Arch London England

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Four Poster Junior Suite (70)
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Juniper Suite (106)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#2 Business Hotel in London #15 Luxury Hotel in London #23 Romantic Hotel in London #56 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Arch Hotel London is a luxury lifestyle hotel just a stone’s throw from Marble Arch. Spanning 7 Georgian townhouses, this urban hideaway offers a unique combination of English heritage and contemporary style. With 82 individually designed guestrooms and an inspiring restaurant and bar, The Arch London provides the best in comfort and service with Free Internet Access and complimentary soft drinks mini bar in every room. Imaginative British art, rich fabrics, colours and honest, hearty food, add to the spirit of this creative new hotel. ... more   less 
Number of rooms
82

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