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Rafayel on the Left Bank - Hotel & Spa

5.0 of 5 34 Lombard Road | Falcon Wharf, London SW11 3RF, England
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Certificate of Excellence 2014
Rafayel on the Left Bank - Hotel & Spa
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Rafayel on the Left Bank - Hotel & Spa
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1,242 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kent, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This hotel does not in any way merit a five star rating, in my opinion the staff are poorly trained, I rang and asked the front desk to organise me a Black Cab (bear in mind we are in the middle of London) the guy asked what was a black cab?. On explaining down at the front desk the desk... More

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Helston, England, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My new husband and I have just returned from this hotel after a 5 day stay for our honeymoon and we absolutely loved it! I wasn't sure what to expect as the reviews on here vary. I would say to ignore the negative reviews. Every experience we had with this hotel was excellent. Our first encounter with the hotel was... More

Was this review helpful? Yes 3
North Yorks England
Contributor
15 reviews 15 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed at this Hotel on the 14 October 2014. Firstly it is difficult to get to. I pre-phoned to ask them to have their courtesy car at Clapham Common Tube Station (as they offer) at 20.15 hrs.When it wasnt there I phoned the Hotel to be told that I would have to wait until 20.45 hrs. At 20.40 hrs... More

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Malcolm_Bass, Director at Rafayel on the Left Bank - Hotel & Spa, responded to this review

Dear Guest Thank you for your review. We would like to clarify some points you have raised. Regarding our complimentary shuttle service operating between the hotel and Clapham Junction train and Clapham Common underground stations, this is a service which does indeed run twice an hour, however needs to be booked at least half an hour beforehand. We are sorry... More

Lymington, United Kingdom
Top Contributor
167 reviews 167 reviews
43 hotel reviews
138 helpful votes 138 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for two days for a midweek break. with destinations in Pimlico and south London. It's very attractive. It's in that strange part of Battersea on the river that's waiting to be developed properly (Rafayel styles itself as being on the Left Bank, but Rive Gauche it isn't!). The views from the front of the hotel, away from... More

Was this review helpful? Yes 6
Stafford
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We went here for a night as we were going to the Lyceum theatre. We took the tube to Clapham Junction and then decided to walk, it is a long walk, just over three miles and although not unpleasant i probably wouldn't recommend it. We only found out at the hotel there was a free shuttle service from the tube... More

Was this review helpful? Yes 6
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This must be one of the nicest places we have stayed in London. The location is perfect if you want to be right by the river and the views are spectacular. Our room was facing the river and the icing on a cake was watching the sunset and the helicopters at the helipad next door from our room. The room... More

Was this review helpful? Yes 10
Malcolm_Bass, Director at Rafayel on the Left Bank - Hotel & Spa, responded to this review

Dear Guest We are really pleased you enjoyed your stay at the Rafayel and that you highlighted so many positive aspects which made the stay so special. Of all our room categories, the 'Thames' rooms do offer the best views, being located just a matter of metres away from the river. Thank you for also finding the time to mention... More

London, UK
Contributor
14 reviews 14 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked a one-night spa offer following a phone call to the hotel and did a deal over the phone. Deal for 2 people included B&B +EM +Spa for one night for £290 which for London is amazing. Upon arrival was upgraded to the 'Nile' suite which is probably the biggest hotel room I've ever stayed in ! Hugely appointed with... More

Was this review helpful? Yes 11
1 review
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Came to London for a weekend of clubbing. Found this hotel on the internet and couldn't believe that we only paid £139 for this. No issues with parking, really nice rooms and views, comfortable bed and pillows, and amazing shower, decent bar downstairs that looks onto the river. We got in at about 5am and no problems getting back into... More

Was this review helpful? Yes 16
Liverpool
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed this weekend after booking in June. I had booked a superior room with river views. After a long & frustrating drive across central London, I arrived at the car park gates, pressed the buzzer and was let in. I was then left stranded in the carpark for 15 minutes, as the door to get to reception required a keycard... More

Was this review helpful? Yes 2
Malcolm_Bass, Director at Rafayel on the Left Bank - Hotel & Spa, responded to this review

Dear Guest, Thank you for your review. We appreciate all feedback we receive and are sorry for the delay in our response; however there were some points we needed to clarify in relation to your comments. Firstly we are sorry you were left stranded in our car park. The concierge of the building was a new recruit and was unaware... More

A TripAdvisor Member
4 of 5 stars Reviewed 4 weeks ago

The hotel has a nice view on Thames River Bank & the place is very good , & the reception were helpful , cleaning is daily which made the stay is pleasant , but one thing that between time & other the helicopters are little bit noisy special in morning time , however , in future i will come again..

Was this review helpful? Yes 16
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Additional Information about Rafayel on the Left Bank - Hotel & Spa

Address: 34 Lombard Road | Falcon Wharf, London SW11 3RF, England
Phone Number:
Location: United Kingdom > England > London > Clapham / Battersea 
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Rafayel on the Left Bank - Hotel & Spa 5*
Number of rooms: 65
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Also Known As:
Rafayel On The Left Bank - Hotel And Spa
Rafayel On The Left Bank Hotel London
Rafayel On The Left Bank - Hotel & Spa London, England

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