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Rafayel on the Left Bank - Hotel & Spa

#228 of 1,050 Hotels in London
Certificate of Excellence
Hotel website
34 Lombard Road | Falcon Wharf, London SW11 3RF, England
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Rafayel on the Left Bank - Hotel & Spa
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Rafayel on the Left Bank - Hotel & Spa
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Rafayel on the Left Bank - Hotel & Spa
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1,413 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Abbotskerswell
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

Well for a 5star hotel and spa, very disappointing, certainly can't advertise as spa!!, small hot tub, sauna broken, small steam room and a swimming pool big enough for one person!!!! Staff very in helpfull, room was lovely and clean but bedding was ripped!!! Bathroom fantastic, Food lovely but very overpriced, definatly won't be staying again...

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1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed at the hotel May Bank Holiday in Amazon room. The room was really good and spacious, such a big bathroom. The shower was spectacular and we was really impressed. The bed was a lovely queen size which was comfy. We had an urban view which was lovely especially in the morning when the sun was shining. Don't be put... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is lovely and clean, staff are friendly, and the food is amazing! Stayed here for 1 night, came to London for a bit of sightseeing, which was great because the hotel is only a 10min walk from the nearest tube station! Recommend if you dont want to pay central London prices but want easy travel access to the... More 

Was this review helpful? Yes 1
Top Contributor
88 reviews 88 reviews
65 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

we were staying here for the Chelsea flower show and that was good as the hotel is only a 10 min bus ride away on the 170 route. They have a free pick up from the local Clapham Junction overground station which is good but has limited runs so just to watch for.. Great free wifi and good speed compared... More 

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Peterborough, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

First of all a big thank you to all the staff at the hotel and the Banyan restaurant for making our stay special! Even before we arrived, the team had prepared a birthday card and chocolates for my husband. They upgraded us to a stunning suite and the restaurant even created a personalised menu for our dinner party! All of... More 

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Melbourne, Victoria, Australia
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I had high expectations before I checked into this hotel,based on the photos on their website. Although my husband did admit afterwards he hadn't checked trip advisor. As u can see from the photos, the bathroom had rot and mould with fungi growing, which were pointed out to a staff member and cleaned off the next day. Having a shower... More 

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago NEW

Had a lovely time here, apart from some of my bedroom lights not working but it was sorted giving me enough time to finally get ready and go straight to the Royal Albert Hall. View was terrible.. But design was beautiful. I would definitely stay again.

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London, England
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited this hotel on the 8th May. We have visited the restaurant before which was excellent so we decided to stay overnight. We had a meal in the restaurant again which was brilliant. The staff are first class and so professional. The food in the restaurant is as good as as the first time. We definitely will go back... More 

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Cheltenham, United Kingdom
Top Contributor
68 reviews 68 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 1 week ago

Unfortunately this hotel will not be on my list of places I want to return to for a number of reasons. 1) Lack of sleep. Our room had a connecting door into the room next door, for which there was absolutely no sound insulation. Whilst I appreciate that the hotel cannot control the behaviour of other guests, and the fact... More 

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1 review
4 of 5 stars Reviewed 1 week ago

Had a lovely weekend. Son brought us the couples spa day for Christmas, so decided to stay for the weekend. Excellent service and staff very friendly. Would stay again, excellent location. Breakfast was very good, there is nothing like have an cooked breakfast looking out onto the Thames.

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