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Rafayel on the Left Bank - Hotel & Spa

#209 of 1,063 Hotels in London
Certificate of Excellence
Hotel website
34 Lombard Road | Falcon Wharf, London SW11 3RF, England
4 people have started booking this hotel
Best prices for: 1 room 1 guest
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Rafayel on the Left Bank - Hotel & Spa
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Rafayel on the Left Bank - Hotel & Spa
Rafayel on the Left Bank - Hotel & Spa
Rafayel on the Left Bank - Hotel & Spa
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1,368 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Hotel was lovely, rooms were massive! The showers were huge. There was a TV in the bath, celebrity lifestyle. Room was gorgeous, five star treatment. Stayed with work colleague. Free wifi. Great free shuttle service

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Nailsea
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed her for an overnight stay and found it to be great the rooms were very spacious free wifi and very friendly staff. Lovely location on the river . The restaurant was a great location overlooking the river with good food and excellent service .

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London, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here whilst attending a wedding in London that had both Chelsea and central elements. Great location to cover both, room was really nice as was both service and food in the restaurant. My only complaint that the room thermostat seemed to default to 25c and despite efforts we could not get it much lower making it somewhat hot to... More 

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Malcolm_Bass, Manager at Rafayel on the Left Bank - Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your kind review. We are delighted to know that you enjoyed your stay with us. We have noted your comment about the thermostat settings and are looking into it. Had our front desk staff known, they would have arranged to have the system reset to a more comfortable temperature. Thank you once again... More 

Newcastle upon Tyne, United Kingdom
2 reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had booked a deluxe room for a 1 night break, we were kindly upgraded to a 2 bedroom luxury apartment. Which was outstanding, river view amazing, very clean and everything you could wish for for a stay in a hotel. Staff are all very friendly and were there for everything we asked, and were most helpful. Evening meal was... More 

Was this review helpful? Yes
Malcolm_Bass, Manager at Rafayel on the Left Bank - Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your kind review. We are delighted to know that you enjoyed your stay with us. Your feedback is much appreciated. Thank you once again for your valuable comments. We look forward to welcome you at the ‘Rafayel’ again and assure you of our best at all times. Kind Regards The Management More 

Nice, France
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The room was more luxurious and much larger than I can imagine for this price anywhere and especially in London. The food in the restaurant was excellent. The service in all parts of the hotel was first class. This is the best hotel I stay in across all of my travels in Europe.

Was this review helpful? Yes
Malcolm_Bass, Manager at Rafayel on the Left Bank - Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your kind review. We are delighted to know that you enjoyed your stay with us. Your feedback is much appreciated. Thank you once again for your valuable comments. We look forward to welcome you at the ‘Rafayel’ again and assure you of our best at all times. Kind Regards The Management More 

Germany
1 review
5 of 5 stars Reviewed 1 week ago NEW

We have stayed here four times in the past few years. We are planning to stay again very soon. We got engaged here and had a very brief mini moon NYE 2012-2013. The staff are wonderful and always make you feel welcome. We have only had the opportunity to use the spa once as a couples treatment, AMAZING! Hotel offers... More 

Was this review helpful? Yes
Malcolm_Bass, Manager at Rafayel on the Left Bank - Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your kind review. We are delighted to know that you enjoyed your stay with us. Your feedback is much appreciated as it helps us to better our services. Thank you once again for your valuable comments. We look forward to welcome you at the ‘Rafayel’ again and assure you of our best at... More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I really love this hotel. The rooms are huge, luxurious and very clean. The staff are fantastic and very helpful. They have always upgraded me if they had a room available. I will always stay here when in London. It's maybe a bit out of the way if you don't know Battersea, but it's very easy to get around. I... More 

Was this review helpful? Yes
Malcolm_Bass, Manager at Rafayel on the Left Bank - Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your kind review. We are delighted to know that you enjoyed your stay with us. Your feedback is much appreciated as it helps us to better our services. Thank you once again for your valuable comments. We look forward to welcome you at the ‘Rafayel’ again and assure you of our best at... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Great stay at hotel , Upgraded to river view by manager. Room was very nice had a amazing bathroom with jets and rainforest shower. Nice large bed and good speakers in the room to connect songs. Tv was very limited as not all free view channels were there. Car was complimentary parked by staff and £15 pounds parking for the... More 

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London, United Kingdom
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is our second stay at Rafayel, we decided to return for a spa break having enjoyed the facilities the last time. Well what a stay! When we arrived we had been upgraded to a two bed room apartment which left us quite literally speechless as we walked in. Spilt over two floors its the size of a house, with... More 

Was this review helpful? Yes 1
Buckinghamshire, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for one night room was lovely and spacious shower amazing bed very comfortable with soft sheets. Breakfast delivered to our door in morning No noise at all even though we were road facing and on ground floor My only slight fault was the TV was at wrong angle to watch from bed and it was quite a small tv... More 

Was this review helpful? Yes
Malcolm_Bass, Manager at Rafayel on the Left Bank - Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your kind review. We are delighted to know that you enjoyed your stay with us. Your feedback is much appreciated as it helps us to better our services. Thank you once again for your valuable comments. We look forward to welcome you at the ‘Rafayel’ again and assure you of our best at... More 

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