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Rafayel on the Left Bank - Hotel & Spa

#214 of 1,049 Hotels in London
Certificate of Excellence
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34 Lombard Road | Falcon Wharf, London SW11 3RF, England
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Rafayel on the Left Bank - Hotel & Spa
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Rafayel on the Left Bank - Hotel & Spa
Rafayel on the Left Bank - Hotel & Spa
Rafayel on the Left Bank - Hotel & Spa
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1,398 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I have been to this beautiful hotel on two occasions now, one for dinner drinks and one for an overnight spa break.: all I can say is WOW from start to finish everyone who looked after Us the staff are polite helpful and well mannered nothing was to much of an ask the owner is a personal friend and lovely... More 

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Toronto, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the Rafayel for business and required assistance with shipping items, which the front desk and porters were very happy to accommodate me with. Their shuttle driver also went above and beyond to take me to a local post office (and wait) while I put some packages through the post.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

This was mine and my boyfriends 2nd stay at the hotel Rafayel. It was even better than the first stay. All reception staff are so friendly and very helpful. The hotel and rooms are beautiful. On arrival we got upgraded to a deluxe double room and we couldn't believe the size of the room and the beautiful view we had,... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We had Dinner with Champagne Cocktails which was lovely! We were also staying the night at the hotel which was excellent, staff were well mannered and very , we truly enjoyed our stay. The views in the hotel and restaurant are lovely as they over look the Thames and you also can see the local people jogging along the water... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My Mr treated me to a spa and overnight stay at this hotel. We had a Yangtze room with a partial view of the Thames. The room was beautiful, the view of the Thames was naturally better at night than it was in the day. Our room was on the same floor as the spa which was a bonus. We... More 

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NYC
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this hotel with Priceline so my room view was probably the worst available, but that's usual trade off when you book with Priceline so I kind of expected the "catch" . What I did not expect was the level of service at this hotel. Front desk is outstanding !!!! I travel a lot, but these employees are always... More 

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Frederikshavn, Denmark
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Rafayel for four days in July 2014. We had a Thames room with a great view. Room was spacious, good beds and, all in all, very nice. Shuttle service was okay. Breakfast was good. We had dinner one evening at the hotel. That wasn’t up to the standard of the room or the services in general.... More 

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Malcolm B, Manager at Rafayel on the Left Bank - Hotel & Spa, responded to this review

Thank you for taking the time the write a review of your stay at our hotel last July. We are glad that you enjoyed the large rooms, the service generally and the lovely setting of the hotel. We are sorry to hear about your problem at check out but unfortunately, as it was a Sunday and you were in the... More 

Hythe, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My best friend and I booked the Rafayel hotel for a girly weekend away to celebrate my 50th birthday. We originally booked two double rooms but when we arrived to check in we had been upgraded to a two bed apartment over looking the river it was lovely. We were greeted at reception by very friendly receptionists and someone showed... More 

Was this review helpful? Yes 2
Malcolm_Bass, Manager at Rafayel on the Left Bank - Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your kind review. We are delighted to know that you had a pleasant stay with us. Your feedback is much appreciated. Thank you once again for your valuable comments. We look forward to welcome you at the ‘Rafayel’ again and assure you of our best at all times. Kind Regards The Management More 

Burghfield Common, England, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

My friends booked us in here for my hen do. initially there were ten of us booked with 5 individual rooms but the lovely people on reception offered us a free upgrade to the Penthouse suite - well, you don't say no to that! In the amazing willy wonka-esque lift which displays the beauty of the Capital, we made our... More 

Was this review helpful? Yes 4
Malcolm_Bass, Manager at Rafayel on the Left Bank - Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your kind review. We are delighted to know that you had a pleasant stay with us. Your feedback is much appreciated. Thank you once again for your valuable comments. We look forward to welcome you at the ‘Rafayel’ again and assure you of our best at all times. Kind Regards The Management More 

Swindon, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Super room. Only problem was some refurb going on ! Didn't clean room on our second day and for price thought this should have been done . Excellent view of river, great shower! Some staff very friendly. Would go again

Was this review helpful? Yes 3
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