We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Seraphine Kensington Gardens Hotel

4.0 of 5 9 Kensington High Street, London W8 5NP, England
Hotel website
Hotel deals
Special Offer
Save up to 50% off stays!
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
BEST WESTERN Seraphine Kensington Gardens Hotel
Professional photos View all
Browse nearby
BEST WESTERN Seraphine Kensington Gardens Hotel
Write a Review

233 reviews from our community

Traveler rating
    54
    104
    42
    16
    17
See reviews for
25
89
31
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (233)
  • Mar-May only
    (49)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (73)
  • Dec-Feb only
    (69)
All months
1 review
5 of 5 stars Reviewed today NEW

Excellent location! Very friendly and helpful staff. The room was a little small but very clean, modern and comfortable. Good and varied breakfast. Very good WiFi service. Cross the road the Kensington Gardens and the Hyde Park. Walking distance to the Royal Albert Hall & the National History Museum.

Was this review helpful? Yes
Manassas, Virginia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

The facilities were well decorated and extremely clean. The location is awesome, near the Tube, bus stops right outside the door, great restaurants and stores. All you need right is around you convenient stores, banks, ATMs, shopping, Whole Foods.......The staff is very friendly and accommodating. The breakfast included is very satisfying. The neighborhood is very safe, it is a cross... More 

Was this review helpful? Yes 1
Crewe, United Kingdom
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is right on Kensington High St (so good for shopping, restaurants etc) and is a few minutes walk from the tube. For the location, the room rate was very reasonable and included a continental breakfast. My room was clean, with a newly renovated bathroom, but was very small. There was also noise from the street (late night and... More 

Was this review helpful? Yes 1
Liverpool, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Room was small however contained everything you needed, was tastefully decorated, spotlessly clean and extremely comfortable. Luxurious bathroom with underfloor heating. Breakfast was continental with a very good choice. Staff were professional and friendly. Location was excellent. Overall a pleasurable weekend - would highly recommend and will be returning.

Was this review helpful? Yes 1
kings lynn
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Needed a hotel cheap as didn't wanna drive back on same night of show at the royal Albert hall rooms very clean excellent shower bed ok breakfast continental was average to good my room 103 was a little small but for just over 60 pounds ok for a single traveller all in all I would go back for its location... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

First off, this hotel is not accessible to less baked people as there are stairs to the reception in the first floor. My room was number 401, it was small but well equipped. The only issue I found with this room was that it is next to the hotel air conditioning unit. During the night I was awaken by what... More 

Was this review helpful? Yes 1
seraphinegm, General Manager at BEST WESTERN Seraphine Kensington Gardens Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

London
1 review
2 of 5 stars Reviewed December 14, 2014

The hotel is to expensive and the single rooms to small, I could not go around the bed to the desk and window in a normal posture. The rooms were clean and the staff were very nice and helpful. I can not recommend

Review collected in partnership with Galahotels.com

Was this review helpful? Yes
seraphinegm, General Manager at BEST WESTERN Seraphine Kensington Gardens Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Kendal, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed December 12, 2014 via mobile

We stayed here as we were going to the bbc music awards at earls court, the reception is on the first floor and the entrance is a single doorway so make sure you look for a doorway with best western sign over it because we walked straight past and got a bit lost. The room was compact but immaculate, with... More 

Was this review helpful? Yes
seraphinegm, General Manager at BEST WESTERN Seraphine Kensington Gardens Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Belfast, United Kingdom
Top Contributor
103 reviews 103 reviews
29 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed December 8, 2014

This is a superb little hotel right on Kensington High Street - just a short walk from the tube station. The entrance is small and you walk up a flight of stairs to reception. The lobby, stairs and rooms make great use of large wallpaper photos of local scenes and landmakrks. My room ( a "junior suite") had a double... More 

Was this review helpful? Yes 1
seraphinegm, General Manager at BEST WESTERN Seraphine Kensington Gardens Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 26, 2014

me and my partner booked one of the executives rooms. we though we get a good one because we needed a bigger room as we traveled with little baby so we could fit a pram in the room. but when we got there we had to carry a pram up to 2 flights of stairs to reception. Didnt mind it.... More 

Was this review helpful? Yes
seraphinegm, General Manager at BEST WESTERN Seraphine Kensington Gardens Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Seraphine Kensington Gardens Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Seraphine Kensington Gardens Hotel

Address: 9 Kensington High Street, London W8 5NP, England
Phone Number:
Location: United Kingdom > England > London > Kensington and Hyde Park
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Seraphine Kensington Gardens Hotel 4*
Number of rooms: 21
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Cheap Tickets, Priceline, HotelTravel.com, getaroom.com, Agoda, Odigeo and TripOnline SA so you can book your BEST WESTERN Seraphine Kensington Gardens Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
BEST WESTERN Seraphine Kensington Gardens Hotel London, England
Hotel Style:
#340 Luxury Hotel in London

96 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (47)
Viewed
Dining (3)
Viewed
Bathroom (15)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (3)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (49)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (23)
Viewed
Dining (2)
Viewed
Bathroom (4)
Viewed
Other (18)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay