This hotel was fantastic. I can't rate it highly enough. Staff, rooms, breakfast and general cleanliness and professionalism is second to none. We travelled from Paris to Milan then on through Venice and Florence and Rome and this is BY FAR the highlight of the hotel rooms we stayed in.We will go back there again.

The Park Grand is a great hotel. Great location, very nice and friendly staff, the right price for where it is. Maybe not the newest roms but very well maintained, comfortable and clean. Plus, as I said in the titel, the beds are really sooo comfortable! Highly recommended!

I originally booked for 3 nights' stay and was given a room on the basement floor. It was clean, tidy with a nice queen size bed. The room was extreemly small, barely any space to move around the bed, so imagine having a 28" bag as well, lots of tripping over. Bathroom was clean and of good size, room service... More

We were transferred to this hotel because our reserved hotel had unavoidable maintenance issues; we were ensured that the new hotel was comparable and a 4 star. The transfer was automatic and was informed to go straight to the hotel. On arrival the reception area was small but adequate to serve only two guest check-ins/queries at a time but the... More

Lovely room- very helpful staff.Onlly stayed one night but would return.

Me and my husband stayed here the end of May for two nights. We stayed in a club room which was extremely spacious, the bathroom had a walk in shower and there was even competently toothbrushes and toothpaste! The staff was really friendly and breakfast was very nice. I would say the only downside is it's a little bit of... More

My Mother and I arrived at the Park Grand London Paddington on Sunday, May 20th after our overnight flight from Chicago only to learn we had been transferred to the Best Western Shaftsbury down the street. I had read about this in other reviews when planning our trip so was disappointed that the same thing happened to us as well.... More

We had a great stay! Upon arrival a porter took care of luggage straight away. Everybody was very helpful, proffessional and friendly. The room was very nice, top cleaned and with a fresh flowers. In the room you have media hub and a good shower. After a good night sleep we attended the breakfast buffet, which was perfectly equipped and... More

Park Grand is located just 5-7 minutes from Paddington main line station and was very clean, comfortable. We ate out but felt the hotel had some good opions as well. Check in and out was a breeze and was reasonably priced. Nearby retaurants and shopping(Oxford Street) was very good. Decent Indian restaurant neasr by as well as Itlaian. Felt safe... More