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Park Grand London Paddington

4.0 of 5
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1 Queens Gardens | Bayswater, London W2 3BA, England
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Park Grand London Paddington
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Ranked #365 of 1,055 Hotels in London
A recent review
5 of 5 stars reviewed yesterday
Susie B Sheffield
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1,758 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sheffield
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Value for money London hotel. Friendly staff and great location. The room was compact but very clean. The restaurant staff were fully prepared for me and were able to provide me full details about what I could eat. Hotel very quiet at night. I had to turn the air con off because it was too cold but that's the only... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have to say that this is an excellent hotel. It may not be a 5 star rated hotel but the staff are fantastic and the rooms are really good for london. Its 5 minutes from paddington hotel by walk and easy to find. I got there early and was allowed to leave my bag at the hotel so I... More 

Was this review helpful? Yes
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay at Park Grand Paddington. We are glad you enjoyed your stay and the service provided. I have shared your valuable feedback with my team members and we hope to welcome you back again in the future. Kind Regards, Sofia Gomes More 

Torquay, United Kingdom
Senior Contributor
46 reviews 46 reviews
38 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Felt £145 for the night, without breakfast, was a bit steep for the size of the room you get. It was very small, could barely put my suitcase on the floor. Only one plug available for use, so no good if you need to charge various items up overnight. Dark wood surrounds on the walls gave it a claustrophobic feel.... More 

Was this review helpful? Yes
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay at Park Grand Paddington. We understand that you found the room small, however I would like to inform you that we have different categories of rooms which are bigger and I am sure you would be comfortable with that. I have shared your valuable feedback with my... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed here in November with my mum for 2 nights as a trip to celebrate my birthday. We had booked a deluxe room and it was the ideal size with a corridor separating the bathroom to the bedroom. The shower was probably one of the best showers I've had in a hotel ( and coming from a hospitality background) I've... More 

Was this review helpful? Yes
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay at Park Grand Paddington. We are glad you enjoyed your stay and the service provided. I have shared your valuable feedback with my team members and we hope to welcome you back again in the future. Kind Regards, Sofia Gomes More 

New York City, New York
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I had some reservations about this place after reviewing and had my assistant mess up with the room. I looked and saw that the showers were just basically a curtain and when you took a shower the bathroom overflowed. But I emailed the hotel and told them my concerns and they assured me that the rooms were fine and standard... More 

Was this review helpful? Yes
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay at Park Grand Paddington. We are glad you enjoyed the room and the service provided. I have shared your valuable feedback with my team members and we hope to welcome you back again in the future. Kind Regards, Sofia Gomes More 

jasethetravelagent
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Second time here - excellent, non-intrusive, staff great, food great, super position. Wiring within the travel industry - its great to come across a welcoming "fit for purpose" boutique style hotel and one i will keep coming back too if the standard of service, decor and overall welcoming character of this hotel remains. Well done to all here and special... More 

Was this review helpful? Yes
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay at Park Grand Paddington. We are glad you enjoyed your stay and the service provided. I have shared your valuable feedback with my team members and we hope to welcome you back again in the future. Kind Regards, Sofia Gomes More 

1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

Had a lovely stay. Staff were very friendly. Room was a bit too hot but otherwise really nice. Very comfortable bed, however it was two smaller matresses pushed together rather than one big one. Bathroom was small but really nice!

Was this review helpful? Yes
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Thank you for taking out your valuable time to write a comment with regards to your stay with us. It encourages us to improve and strive for the best service to all our guests. I have shared your valuable feedback with my team members and we hope that you will visit us soon and give us the chance... More 

Aberdeen, United Kingdom
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Well located, comfortable hotel with very good service and friendly staff. Breakfast is excellent, efficient and nicely relaxed. Our junior Suite was lovely with large original sash windows overlooking a small park.

Was this review helpful? Yes
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay at Park Grand Paddington. We are glad you enjoyed your stay and the service provided. I have shared your valuable feedback with my team members and we hope to welcome you back again in the future. Kind Regards, Sofia Gomes More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

I am choosing Shaftesbury regularly when I am in London, but this one is definitly the best of them. Always clean, simple but modern bathrooms, comfortable beds. Some rooms are smaller than others, but all in all they are normal size for a city hotel, The breakfast is really good. Selection of English specialties as well as fresh fruits. Service... More 

Was this review helpful? Yes
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Thank you for taking out your valuable time to write a comment with regards to your stay with us. It encourages us to improve and strive for the best service to all our guests. I have shared your valuable feedback with my team members and we hope that you will visit us soon and give us the chance... More 

Cheshire, England
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Staff were attentive and helpful from the front desk, to the breakfast buffet. Location was peaceful but only a short walk from Paddington underground which we found had good connections to all the places we wanted to explore. Breakfast - full English was maybe missing a fried egg and some black pudding but the quality was very good. Rooms are... More 

Was this review helpful? Yes
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay at Park Grand Paddington. We are glad you enjoyed your stay and the service provided. I have shared your valuable feedback with my team members and we hope to welcome you back again in the future. Kind Regards, Sofia Gomes More 

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