Hotel has been refurbish and is lovely. Rooms are standard European size, but you have everything you need. Their is a restuarant on site, which for me is a huge plus. Beds are a bit hard, but for someone with a bad back, perfect. I would stay here again. Nice quiet street, near Hyde Park and a wonderful little pub... More

When arriving at the hotel, they made us pay the hotel fee upfront, after which the staff declared there had been a "boiler leakage" some days earlier, and therefore our rooms were unavailable, so we would be transferred to a sister hotel. We replyed that the staff could have called us upfront, since the reservation had been made a few... More

This was a surprise trip for my daughter's 30th birthday. The hotel assured me that she would have a beautiful room. She got the one of the worst rooms in the entire hotel. When we went to the reception the girls kept telling us how wonderful the room was and that it was the same standard and class as the... More

You pay up front on arrival , felt a bit cheap . Then card machine didn't work , had to be processed several times. Room was a double , very small . Tiny hanging space ,no storage , no laundry bags . Had asked for a room high up , got first floor . Very strange concoction of a high... More

I was booked in here by my secretary and have to say I was slightly dubious given the proliferation of poor hotels in the Paddington area. I couldn't have been more wrong. The hotel was very well situated and my room, a "junior suite" was excellent. I even got a complementary bottle of wine! The staff were great - attentive... More

This hotel is situated in an old building a short walk from Paddington Station. My single room was extremely small with very limited drawer and closet space The shower in in the middle of the small bathroom and result in a wet floor. Staff is friendly and helpful. (My bed was too firm and they placed blankets under the sheets... More

I stayed here for only 1 night. It is a short walk to Paddington station. The room was great. Good size for one person, quiet no noise from the street or other rooms, only used at night to sleep. If you bring a large suitcase or a lot of luggage, you might once a larger room. Staff was friendly acted... More

Another excellent stay. This is a GEM. For a hundred pounds a night you simply cannot go wrong. It is smart, modern and serves an excellent breakfast. The staff are friendly and professional. It is also worth asking for an upgrade because they will give you one if it is available, which is a very nice touch.

The Hotel is located quiet place in 10 min. walk from Paddington station. The Club Room had enough space to open two XL size suitcases. Many kind of amenities were provided in shower room. Breakfast buffet was good quality.