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Park Grand London Paddington

4.0 of 5
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1 Queens Gardens | Bayswater, London W2 3BA, England
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1 room 1 adult
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Park Grand London Paddington
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2,132 Reviews from our TripAdvisor Community

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Milan, Italy
Level Contributor
146 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

This hotel could really have it all, but missed out on key details. When I check-in I asked for a quiet room - got the ground floor (street front - stay away from it!!) soon found out there was a deposit center underneath my room with people running around and making noises at all hours of the day and night!... More 

Helpful?
Thank Mainox
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I stayed here for four nights in april. It is one of the better hotels in the area, where there are plenty of hotels of the same type. It is very close to Paddington station for the Heathrow Express and Lancaster Gate for the tube, central line. The breakfast is okay. There are shopping opportunities nearby (Whiteleys) and a pub... More 

Helpful?
Thank Lars Bryldt C
Amsterdam
Level Contributor
42 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I'm often traveling through London and Oxford and this place is well located for Paddington (so great connections to LHR and to Oxford by train). Have tried a number of hotels in the area as a result, and this is the one I tend to return to. The staff are always pleasant on check-in. Bell-hop almost always offers to help... More 

Helpful?
1 Thank Flipje67
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay at Park Grand London Paddington. It encourages us to improve and strive for the best service to all our guests. I have shared your valuable feedback with my team members and we hope that you will visit us soon and give us the chance once again to... More 

Coventry
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Booked a deluxe double room. Was quite clearly given a compact double. I didn't mention it during our stay as I don't like confrontation. But given the price we paid I was quite disappointed. Would use this chain again - just not this branch and certainly would book the largest room avaliable.

Helpful?
Thank Sophie B
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Your feedback is very much appreciated. I am sorry to know that your experience with us was not a good one. I would appreciate if you could contact me directly in order to discuss your experience and to understand the situation in depth. Once again, please accept our sincere apologies and I hope that you will get in... More 

Swindon, United Kingdom
Level Contributor
66 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed here on Saturday night with my partner in a Deluxe Double Room, the name of which (deluxe) conjures up something special, however I found it a bit disappointing, in fact I asked the concierge if we were in fact in the correct room! The room is very small and we found it difficult to find space for just... More 

Helpful?
Thank TravellingTree
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay. I have tried to locate your reservation in order to understand which room you were in throughout your stay with us and look into the reservation, however unfortunately I am unable to do so therefore I would like to kindly request you to please send us your... More 

Beverley, United Kingdom
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Visited London for a few nights with my husband and we were extremely happy with our choice of hotel. We were welcomed by friendly staff and upgraded on check in to an Executive Room. The room was lovely, very nicely decorated and the under floor heating in the bathroom was a treat. The comfy bed and complimentary water was very... More 

Helpful?
Thank DinesSD
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay at Park Grand London Paddington. We are glad you enjoyed the breakfast and the service provided. I have shared your valuable feedback with my team members and we hope to welcome you back again in the future. Kind Regards, Sofia Gomes More 

Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is too expensive for what can provides you. The room is so small that you can barely move in it. The position is good about 7 minutes to the closest underground station. Another bad thing is that the personnel at the reception were not kind with me the first day I came. I won't be back for sure

Helpful?
Thank niccolò g
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Your feedback is very much appreciated. I am sorry to know that your experience with us was not a good one. I would appreciate if you could contact me directly in order to discuss your experience and to understand the situation in depth. Once again, please accept our sincere apologies and I hope that you will get in... More 

Milano
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent Hotel with all the comforts that I need for my business activities. I am using often this Hotel because it is nearby the Paddington Station, where I usually take trains to the airport. It is also a quite area where you can enjoy a relaxed evening.

Helpful?
1 Thank buongustaioMilano
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay at Park Grand London Paddington. It encourages us to improve and strive for the best service to all our guests. I have shared your valuable feedback with my team members and we hope that you will visit us soon and give us the chance once again to... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Very welcoming hotel with lovely staff : concierge and receptionists. Comfy bed and nights sleep, as well as a good night cap at the bar before bed. Self service breakfast in the morning was easy (wish they did fried eggs not just scrambled however) and perhaps the rooms could be slightly brighter (personal opinion being in fashion) all in all... More 

Helpful?
1 Thank Charlotte P
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay at Park Grand London Paddington. We are glad you enjoyed the service provided, also with regards to the breakfast I would like to advise you that we do serve fried eggs or omelette upon request, however the standard is the scrambled eggs. I have shared your valuable... More 

Leeds, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

This hotel is well located near Paddington station and provides very good value with excellent staff. Rooms are spacious and breakfast is plentiful with a good selection. The hotel has a bar with late service

Helpful?
Thank Simon H
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay at Park Grand London Paddington. We are glad you enjoyed the room and the breakfast provided. I have shared your valuable feedback with my team members and we hope to welcome you back again in the future. Kind Regards, Sofia Gomes More 

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