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Town Hall Hotel

#92 of 1,052 Hotels in London
Certificate of Excellence
8 Patriot Square | Bethnal Green, London E2 9NF, England
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1,005 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
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    (239)
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Manchester, United Kingdom
Level Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We are English and have visited and stayed in London many many times. For this reason we seek out different places to stay and do not mind if we are centrally located or not. This hotel 4 miles from the West End, in an up and coming area stood out for us based on the architecture and design features. We... More 

Was this review helpful? Yes 1
OpsMng, Director of Operations at Town Hall Hotel, responded to this review

Dear Guest, thank you for your review left on our TripAdvisor page. Reading through your comments, I felt that all in all you had a pleasant stay with us. I would like to clarify that the THH is not a 5* but a luxury boutique hotel. It surprises me to read of your comment on the reception staff costumer service,... More 

London, United Kingdom
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have reviewed this hotel previously, but have just come back from another week there and feel moved to do it again. I was booked in for 5 nights and asked for a move to a bigger room. The staff were brilliant, Laszlo in particular, in finding me a HUGE room for my stay. Nothing is too much trouble and... More 

Was this review helpful? Yes
OpsMng, Director of Operations at Town Hall Hotel, responded to this review

Dear Guest, Thank you so much for reviewing us one more time following your last stay with us. It is great to hear again that my colleagues have been the highlighted of your stay and great to know that they did not hesitate to make the extra mile, as long as you comfort is assured. It is nice to hear... More 

Caerphilly County, United Kingdom
5 of 5 stars Reviewed 1 week ago NEW

Our stay was amazing from the friendliness of the staff all with smiles, to our generous sized room which was spotless, with lots of little extras. Loved Dizzy, the hotel dog, breakfast was lovely,great travel links.

Was this review helpful? Yes 1
OpsMng, Director of Operations at Town Hall Hotel, responded to this review

Dear Guest, Thank you so much for this fantastic review and I am glad to hear that you have a great experience in this occasion. I am delighted to hear that you loved our suite and its size, the breakfast and the service my colleagues provided you with. It is great to hear of your encounter with our champion Dizzy,... More 

London, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

I read reviews before booking through Voyage Prive, I can not believe this hotel has any good reviews. I have stayed in many hotels and can honestly say this is the worst one I have ever stayed in. Any part of the hotel did not feel like 5*, think it is more worthy of a 3*. We only stayed for... More 

Was this review helpful? Yes 1
OpsMng, Director of Operations at Town Hall Hotel, responded to this review

Dear guest, It is indeed regrettable to hear that we did not managed to create a positive experience for you in this occasion. Reading through your comments, I noticed that you were not satisfied with many things that seems to have gone wrong. I cannot deny the unforeseeable failure of your suite lock that suddenly went faulty, and our incapability... More 

Tampere, Finland
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Being frequent visitors to London, we like to stay in different areas every time to get a different vibe of the city - and the Town Hall Hotel in Bethnal Green did not disappoint! We had a huge room (basically an apartment!) with a separate sitting area and a fully equipped kitchen. The cabinets included everything you would need for... More 

Was this review helpful? Yes 2
OpsMng, Director of Operations at Town Hall Hotel, responded to this review

Dear Guest, thank you for your kind review left on our TripAdvisor page. I am pleased to hear that you enjoyed your stay with us and that you enjoyed this part of London in this occasion. It is great to hear that you found it easy to travel from the hotel to the most inner part of London tourist tracks... More 

Antwerp, Belgium
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel twice now in the scope of a few years and it has become one of my favourites. It's a bit out of the hustle bustle of the city center, and this is a benefit because 1. you get to escape the noise and hectic atmosphere for a bit (ánd actually have a quiet night's... More 

Was this review helpful? Yes 3
OpsMng, Director of Operations at Town Hall Hotel, responded to this review

Dear Guest, Thank you for your great review and sharing it with us. It is nice to hear from a returning guest and it is great to know that you enjoyed your stays in both occasions. I am humbled by your comment that the hotel has become one of your favourite now. Your comments on the breakfast has been shared... More 

Hebden Bridge, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved staying here. The building has been superbly transformed from a very fine Town Hall, complete with a wealth of original 1930’s features. My suit was very spacious, comfortable and surprisingly quite. The location is perfect for exploring the City and East End. The staff were all very friendly and extremely helpful. A great hotel, which I will use... More 

Was this review helpful? Yes 1
OpsMng, Director of Operations at Town Hall Hotel, responded to this review

Dear guest, Thank you for your review on our TripAdvisor page. It is great to hear that you enjoyed your stay with us and that you will be visiting us again in the future. I am pleased to read your comment on the spacious suite you were allocated and that the staff being friendly and helpful all the time. I... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Gorgeous old building, beautifully done up. Staff are super helpful and breakfast is practically in the old council chambers which I loved. Located in the heart of the east end, short walk along the canal path to Victoria park where we went for a lovely picnic.

Was this review helpful? Yes 3
OpsMng, Director of Operations at Town Hall Hotel, responded to this review

Dear Guests Thank you for you kind and brief review and it is great to know that you enjoyed your experience during your stay. You comments on my colleagues and breakfast, as well as the local areas are very much welcome. I look forward to your return soon and please do not hesitate to contact directly the hotel, should you... More 

Ballarat, Australia
Level Contributor
106 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel on line for about 5 days in London. When we arrived they had upgraded us to a suite as hey thought it might be better for the length of time we are staying. The building is extraordinary. So well renovated, with great almost experiemental elements from local artists interventions using the 'old' elements of the town... More 

Was this review helpful? Yes 7
OpsMng, Director of Operations at Town Hall Hotel, responded to this review

Dear Guest, Thank you very much for your kind review. It is nice to know of the relaxing and homely feeling you perceived from the hotel and that you thoroughly enjoyed the THH experience. Everything at the THH is being done by keeping in mind uniqueness and quirkiness and it is great that you experienced it all by visiting our... More 

Leeds, United Kingdom
Level Contributor
103 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had never heard of the Town Hall Hotel, but was really struggling to find a value-for-money weekend stay in July and came across it via Hotwire.com - with such good reviews I couldn't say no! Getting to the hotel was easy, we use the 'Boris bikes' to get around and there's a hire point just over the road, but... More 

Was this review helpful? Yes 7
OpsMng, Director of Operations at Town Hall Hotel, responded to this review

Dear Guest, Thank you so much for your detailed review on our TripAdvisor page. I am delighted to hear that you had a great stay with us and that you though the hotel is good value for money. It pleases me to know that you liked the hotel and suite design and that my colleagues were always ready to lend... More 

Hotel Review Summarization

What travelers say

  • Bethnal green(27)
  • Very good(11)
  • Bedroom apartment(8)
  • Brick lane(5)
  • Swimming pool(4)
  • Fresh milk(3)
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The Hotel (94)
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