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All 1,073 London hotels

BEST WESTERN Maitrise Hotel

4.0 of 5 Hotel   |   53 - 59 Kilburn High Road | Maida Vale, London NW6 5SB, England (Formerly The Quality Maitrise Hotel)
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52%
Ranked #625 of 1,073 hotels in London
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401 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
Reno, Nevada
1 review
4 of 5 stars Reviewed yesterday NEW

As a business traveler, this hotel works great for me and is my "go to hotel" in London: * 100 meters from the tube line * Small but clean and comfortable rooms * Great shower * Good breakfast The only disappointment is that the internet quality is poor in the rooms. I just do my work downstairs in the lounge,... More

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West Camel, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hotel was good but expected it to be so it didn't disappoint . The hotel was very clean and the room well appointed. Recently refurbed I imagine. Great water pressure in the shower!Where the Hotel excelled was with the front of house service when I checked out. The receptionist Ewelina was outstanding. Thank you

Was this review helpful? Yes 1
Wigan, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

Last time in London I stayed in a Jury's Inn hotel which was perfect.....but very expensive..... so tried the cheaper option of the Quality Maitrise. The room was very well turned out. Nicely furnished and decorated and spotlessly clean. It is a smaller room than you would get in a more expensive hotel and the building on the outside is... More

Was this review helpful? Yes 2
Beauty Point
Contributor
14 reviews 14 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

clean and tidy, good value and very obliging staff. Breakfast quite adequate. Very close to the Kilburn tube station which is a three minute walk around the corner. I found this to be very good value for money especially as a nine pound day ticket on the underground, busses and trains saves a lot of money on accomodation

Was this review helpful? Yes 1
Manchester, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for 3 nights on business, which was ideal. My need for easy accessibility to Central London was matched by Kilburn Park Tube station only a short walk from the hotel. The room was comfortable and the housekeepers did an exceptional job in keeping it spotless. As well as the air-con being incredibly powerful on a... More

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Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 23, 2014

Expedia screwed up the reservation such that they booked me for the night before I arrived. I was staying for 2 nights, they had me booked for 3 starting the night before I arrived. Getting the hotel to deal with Expedia for me was a MESS. Expedia told me to talk to the hotel, and the hotel told me to... More

Was this review helpful? Yes 1
Fawad S, General Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Guest, Thank you very much for the feedback. I'm sorry to hear that you experienced problems with your reservation, let me reassure you that the issue was addressed to both the member of staff and your booking agent. Regarding the issue with the window, I am afraid that it is a requirement of the local council that the windows... More

Preston, United Kingdom
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 13, 2014

My wife and I stayed for 2 nights at this hotel. On arrival the young lady on reception was very friendly and booked us in quickly. When we got to our room (113) it was very hot and the air conditioning didn't seem to be working very well and the windows don't open. We rang reception and the same member... More

Was this review helpful? Yes 1
Fawad S, General Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Guest, Thank you very much for the feedback. I'm happy to know that room 204 was up to your expectations and you enjoyed service provided. I'm sorry you experienced problems with air condition, let me reassure you that the problem was fixed straight away. It is nice to hear that you would like to stay with us again. Please... More

Haddington
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 12, 2014 via mobile

My room on second floor was clean, shower was great, all the conveniences you need for a short visit. The room and bed size is what you get in London and I consider it good value for the money I paid. Service generally good, breakfast sparse but ok. If you want flash/newer and/or romantic look elsewhere for more money closer... More

Was this review helpful? Yes 3
Fawad S, Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Reviewer, Thank you for a lovely review. I'm glad to know that service and accommodation met your expectations. Good to know that you got value for money. Again, I appreciate your time and hope to see you in nearest future i would also like to advise you that if you will be looking to re book the hotel in... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 9, 2014

We stayed at the hotel for 2 nights, the room was tiny and dark with no windows and was very cramped! Despite claiming to be a 4* hotel it is far from it! the breakfast was minimal and as only continental the toast machine wasn't even working. We were told on the second day we had to go for breakfast... More

Was this review helpful? Yes 2
Fawad S, Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Miss Hughes, Following our previous conversations via email, I'm very sorry for any inconvenience you experienced during your stay in our Hotel. As you noted right the investigation took place and we did not find any evidence of theft. Once more I would like to sincerely apologise for any inconvenience caused and also reiterate the fact that if you... More

london
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 3, 2014

Not a bad hotel if a bit pricey for area bar shuts early the wifi is free windows locked no external air I suppose this is due to location on the busy A5 edgeware road no resturants of note near hotel

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Fawad S, Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Reviewer, Thank you for taking time and reviewing Quality Maitrise Hotel. I am pleased to know that in overall you stay was satisfactory with us. I have noticed you concern about the windows, please kindly allow me to inform you that it is clearly mentioned on websites that windows are not opening, and all our rooms have air conditioning.... More

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Additional Information about BEST WESTERN Maitrise Hotel

Address: 53 - 59 Kilburn High Road | Maida Vale, London NW6 5SB, England (Formerly The Quality Maitrise Hotel)
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Maitrise Hotel 4*
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Also Known As:
BEST WESTERN Maitrise Hotel London, England

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style
#333 Luxury Hotel in London
Hotel Class
Official Description (provided by the hotel)
BEST WESTERN Maitrise Hotel is a 3 star boutique hotel, located in London's fashionable Maida Vale. The hotel opened its doors in summer 2009 following extensive refurbishment of a locally listed Victorian fronted building. ... more   less 
Number of rooms
105

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