Awful hotel, please avoid! Small rooms with a god awful stench that comes up the drains and permeates through the room. We had sewage leaking through our roof from the apartment above which we complained about a multitude of times and each time the said they would send someone up to fix it and sure enough no one came... On... More

First of all, you think you're booking an appartment, but it turns out to be a hotel room with kitchenette. but without chairs and no space to move. The bed is horrible, the matras is probibly as old as the building ;( You have to pay for storage of your luggage 5 pounds per piece for 6 hours! Our room... More

The only positive was prime location (earls court tube station). After seeing their pictures online we were expecting a small studio apartment however this ended up being a very small and dirty room with very little space to move never mind cook, etc. The room was far too hot and without option to switch off the heating. No double glazing... More

The rooms are filthy they only had one working light bulb out of 7, the windows were nailed shut there were holes in the skirting stuffed with newspaper. The staff were rude, could hardly speak any English and were totally unco-operative. The web-site pictures are a complete fabrication, I am surprised that trading standards havent closed them down. I have... More

was put in a small room not the apartments show in the pictures, the receptionist said i wasnt booked in then tried charging me more then the online prices, when i agreed to pay it i paid cash but had no change so he said he'd give me my £15 when i checked out but was no where in sight... More

We arrived to have to call someone from another appartment block to let us in to check in. Once got to our room (which was not a studio appartment it was just a room with a 2 ring cooker, fridge, sink and ensuite) it was filthy, walls were full of holes and the smell comming from the bathroom was disgusting.... More

Please people, however tight your budget do not pick this hotel! have reported them to the Environmental Health Department - there was mice in our room, the room was dirty, disgusting, aboslutely tiny and bears no resemblance to the website. The hotel staff refused to help or even come to our room when we asked for assistance. The staff admited... More

Checked out the pics of the place even live google at street level. The entrave looks fine but then you start to go upstairs it gets very bad very quickly. When you get to your room (114 in my case) you couldn't swing a cat. Booked a twin and there were two beds, side by side as there was no... More

Shocking place, worst accomodation I have ever stayed at. Not sure how they can get away with the pics on the website and then compare to what the rooms actually are. The rooms are small and dirty, BYO your own sheets, as they are not clean! TV was very old, sitting on top of dodgy wooden cupboard and no remote.... More