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All 1,071 London hotels

Fountain House Apartments

1, Lancaster terrace, London, England (Bayswater / Notting Hill / Lancaster Gate )
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Fountain House Apartments
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65%
Ranked #397 of 1,071 hotels in London
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed February 4, 2014
Villadiyan52 Brunei-Muara District, Brunei Darussalam
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38 people have reviewed this hotel

Traveler rating
    17
    7
    9
    4
    1
See reviews for
22
1
1
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Any
English first
Brunei-Muara District, Brunei Darussalam
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2014 via mobile

We are family of 5 with daughter studying in Reading.Arrived London in cold windy early morning.Greeted by Yazid ? And he immediately checked us in to a warm room!what a great start to a lovely family hol!they even stored our luggage when we went Istanbul a few days.Stayed again in the way home and same wonderful reception n no fuss... More

Was this review helpful? Yes 1
Taraneh Z, Manager at Fountain House Apartments, responded to this review

Thank you so much for your kind remarks, it is so important to all of us know that our team has provided you with a comfortable stay and hopefully a memorable one. Your kind comments will only encourage us to improve our services. We are all looking forward to see you and your family back at Fountain house next time... More

Sydney, Australia
1 review
5 of 5 stars Reviewed February 4, 2014

This has been our third stay in their 2 bedroom apartment with a grown up family of 4. The living space and features are outstanding. Previous digs was a Paddington white terrace with cramped bedding and cheap breakfast and at Fountain House we have a a full kitchen, clean bathroom, daily services and a well proportioned lounge room - a... More

Was this review helpful? Yes
Taraneh Z, Manager at Fountain House Apartments, responded to this review

Thank you so much for your kind remarks, it is so important for us know that our team has provided you with a comfortable stay and hopefully a memorable one. Your kind comments will only encourage us to improve our services. We are all looking forward to see you and your family back at Fountain house in a warmer season... More

United States
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 30, 2013

We originally booked at the Prince's Square Apartments, but received an e-mail the day before we were to arrive that there was an issue with the apartment and they were moving us to the Fountain House Apartments. When we checked in, the clerk said that sometimes, with online booking, they overbook. We stayed 5 nights in a newly refurbished apartment... More

Was this review helpful? Yes 1
Taraneh Z, Manager at Fountain House Apartments, responded to this review

Thank you very much for your input, I am delighted to know that you were satisfied with our services but I am really sorry for any noise inconvenience you have experienced during your stay. Thank you for bringing to our attention the noisy staff door. I hope that we will see you again very soon. Best regards Manager & Fountain... More

Beirut
1 review
5 of 5 stars Reviewed October 28, 2013 via mobile

Greatest location and clean place to stay in for a holiday. Friendly staff. Don't waste your money somewhere else. Oxford Street is few minutes walk and Hyde Park is just steps. I would come again for sure.

Was this review helpful? Yes
Taraneh Z, Manager at Fountain House Apartments, responded to this review

Thank you so much for your kind comments, we all look forward to greet you back at Fountain house soon. More

Plymouth, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed October 22, 2013

I stayed at Fountain House early October in a 2 bed apt opposite Hyde Park and tube station, many buses to best shopping in London, clean and large apartment, staff are helpf,. They were fully booked but made sure we check in as soon as possible. Any slight problem were solved quickly. As I said I come back and l... More

Was this review helpful? Yes 1
Dubai, United Arab Emirates
1 review
3 of 5 stars Reviewed October 18, 2013 via mobile

We stayed for one week in October. The apartment is conveniently located next to Hyde Park and Lancaster Gate Underground Station. The Front desk clerks were nice. On the other hand, tenants were noisy, and you could hear their footsteps day and night. The apartments furniture needs more attention. The rug was dirty and the dresser's mirror was not fixed... More

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Taraneh Z, Manager at Fountain House Apartments, responded to this review

Thank you for your kind input. I am sorry for any noise inconvenience occupants of any of the apartments may have caused to you, we really do our best to cater for each of our guests needs and we feel sad to see any unsatisfied comments from any of our guests. just a little note, all flats carpets are recently... More

KLumpur
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 8, 2013

I stayed at the apartments for 2 nights at the end of March, 2013. I chose a different hotel under the same group but was offered Fountain House instead since the former was full. I was initially pretty hesitant about the property, based on the mixed reviews I read in Tripadvisor since the reviews were mostly negative. However, my hesitation... More

Was this review helpful? Yes 1
Taraneh Z, Manager at Fountain House Apartments, responded to this review

Just to say thank you for your kind comments, we hope to do even better next time. Thank you Fountain house Manager & Team More

London
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2013

Efficient and helpful staff. Large clean apartments, and very well equipped kitchens. very comfortable and relaxing stay. Housekeeping was so fast to respond to our needs and demands. This is a professional run Serviced Apartment, I will be straying here from now on. Very accessible to Lancaster Gate and Paddington Station.

Was this review helpful? Yes 1
Taraneh Z, Manager at Fountain House Apartments, responded to this review

Thank you so much for your kind comments, hope to see you back at Fountain house very soon. Fountain house Manager & Team More

Senior Contributor
43 reviews 43 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 2, 2013 via mobile

Despite the location, opposite Kensington gardens, these apartments are not worth staying at. The place is so run down. There was maintenance work happening every day. This was not highlighted at time of booking. Someone then tries to kick my door in. And to top it off, the fire alarm goes off at 400am, no manager present to investigate or... More

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Aberdeen, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 13, 2013

We were a group of four Girls - we arrived at Fountain House and couldn't believe how close Lancaster Gate Underground was from the Apartment - great result. Our Assistant Hamzah was great, helping us with our lugguge and putting the heating on for us! We stayed in Flat 5 - a three bedroom two bathroom apartment - right opposite... More

Was this review helpful? Yes 2

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Additional Information about Fountain House Apartments

Also Known As:
Fountain House Apartments Hotel
Fountain House Apartments Hotel London
Fountain House Apartments London, England
Address: 1, Lancaster terrace, London, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
#281 Family Hotel in London
Price Range (Based on Average Rates): $$$$
Official Description (provided by the hotel):
Space, freedom and easy access. If a central London location with good transport links and magnificent views of Hyde Park and the city appeal to you, look no further. Fountain House is a beautiful property offering 18 serviced apartments right across the road from Hyde Park and within minutes from Paddington Station and its Heathrow Express. This is the perfect base from which to take off and explore the best of the capital’s premier spots. Apart from the many famous attractions of Hyde Park and Kensington Gardens, Fountain House is close to the shopping hub of Oxford Street, world-famous restaurants of Queen’s Way and fashionable Notting Hill with its Portobello Street Market. All apartments are equipped with modern amenities, including broadband, satellite television and 24-hour monitored security. ... more   less 
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