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All 1,073 London hotels

Plaza Hotel

2.0 of 5 Hotel   |   53 Shepherds Bush Road, London W6 7LU, England
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Ranked #959 of 1,073 hotels in London
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  • Reviews (96)
  • Photos (24)
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96 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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1 review
1 of 5 stars Reviewed 1 week ago via mobile

The staff were miserable and couldn't care less about you once they'd taken your money. The beds were rock hard and not clean. Rubbish was left in the cupboards and the floor was disgusting. I stopped in a triple room which had a shower in the corner, and I don't mean an on suit, I literally mean a shower in... More

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Newton Abbot, United Kingdom
Top Contributor
69 reviews 69 reviews
40 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed May 28, 2014

Firstly, this was a cheap hotel at £40 for a single room. I booked just one night when attending a concert at The O2 Shepherds Bush Empire, which is 5 minutes walk away. The underground is approx 10 minutes walk. I was given a triple room at no extra cost. The room was clean and comfortable. There was a full... More

Was this review helpful? Yes 2
Aberdeen, United Kingdom
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 16, 2014

Nice staff and reasonable sized room. Room was reasonably clean but needs decorated as some wallpaper visibly peeling and also a little mould near the sink area. Television needs upgraded too as the screen is almost one colour! The fridge is a blessing however! Would stay again.

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 15, 2014

Stayed for 5days and 4 nights. Hotel is dirty and smells disgusting. Shower leaks so whenever you shower the carpet in the room gets wet and starts to smell. My mother who was with me in the room asked the staff to change the bed sheets as they had blood stains on them. She was in pain and had horrible... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 7, 2014 via mobile

This hotel has the worst staff I have ever known in my life they are rude to you and hang up when you call about an enquiry. Do not stay here you will be treated disgustingly! The location is rubbish and just not good value for money! I have had nothing but trouble from this hotel and there staff. Whenever... More

Was this review helpful? Yes 1
Redditch, United Kingdom
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 10, 2013 via mobile

my friend had booked this for me for my 40 th birthday. we really didnt know what to expect from this hotel. the staff were pleasant. but the hotel overall was very cheap it was only good for one night we only stayed 2 nighs.the 1st there a robbery and i recomend that you stay just one night.

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3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 24, 2013 via mobile

After one night in a one bed room in this "hotel", I was covered in bed bug bites. I had probably close to 100 large bites so the bed must have been fully infested for a while for it to be so bad. They were much larger and more itchy than any mosquito bite, at least for me they were... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 16, 2013

Stayed here for one night. It's ok stay for just sleeping and moving on to another place. Localization is quite ok, not far from two underground stations that can take you to the city and bus stop right outside of the hotel. Staff: Tried to help as much as they could, but they don't really know the city too good,... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 31, 2013

Hotel in decent location, near several restaurants, takeout places and grocery. Metro stations to 3 different lines are just 15 minutes walk away, and a short metro ride to most attractions. Room is small, and the "in-room shower" is a small closet size shower with glass door, so it is a bit challenging for family traveling with grown children. Better... More

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Salford, United Kingdom
1 review
1 of 5 stars Reviewed August 16, 2013

Seems to be a common problem with this hotel. Booked a triple room through Booking.com. Picture shown three single beds with a description of triple room so I booked the room. Hotel phoned an hour before our arrival to say it was a family room (one double/one single). This room was not adequate for us. Phoned Booking.com to cancel and... More

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Additional Information about Plaza Hotel

Address: 53 Shepherds Bush Road, London W6 7LU, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $
Hotel Class:2 star — Plaza Hotel 2*
Reservation Options:
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Also Known As:
Plaza Hotel London, England

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Free High Speed Internet ( WiFi ) Shuttle Bus service Airport Transportation
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