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Sanctum Soho Hotel

4.5 of 5 20 Warwick Street, London W1B 5NF, England
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Sanctum Soho Hotel
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Sanctum Soho Hotel
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218 reviews from our community

Traveler rating
    69
    68
    31
    21
    29
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12
108
14
43
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Middlesbrough
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Come on London. Is this really the best you can do? On the upside very comfortable bed with nice bedding. Thats the extent of the positives. The epitome of style over substance. A really very poor pastiche of somebody's misplaced idea of a "rock hotel". Everything about this place shrieks tacky from the poor quality fittings throughout to the two... More

Was this review helpful? Yes 2
conceptvenues1, Guest Relations Manager at Sanctum Soho Hotel, responded to this review

Dear Stephen Ainsley, Please contact eloise@conceptvenues.com as we would like to speak with you further about this in length to resolve all issues posed. Kind Regards More

So
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Way overpriced! Found staff friendly but not very adequate. Room was so small once we got luggage in had no space to unpack but on the bed. Bathroom was even smaller, had to close door to even get to stool. Shower door couldn’t open all the way because of sink and no convenient place to put cosmetic bag. Very poor... More

Was this review helpful? Yes 2
conceptvenues1, Guest Relations Manager at Sanctum Soho Hotel, responded to this review

Dear Phil D Please contact eloise@conceptvenues.com to further discuss this complaint, we hope we can be of service More

Telford, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 12, 2014

Hotel was in a great location with a lovely reception area with friendly staff. On arrival to the room we found it was beyond small with no storage. Not good when you have expensive clothes to hang up. There were no tea/coffee making facilities which was ridiculous for the amount of money we paid. Extremely over priced mini bar. Bathroom... More

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conceptvenues1, Guest Relations Manager at Sanctum Soho Hotel, responded to this review

Dear Charly, We apologise for your disappointing stay, please contact us at eloise@conceptvenues.com to discuss the issues with your stay at the sanctum Soho hotel. More

London, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 7, 2014

Attended a private birthday party booking on the rooftop terrace. Party atmosphere with live music and hot tub. However very unimpressed with security. Despite being on the guestlist and the birthday person having paid entrance for all attendees in advance, on arrival at 6.30pm the bouncer advised that the bar was at capacity (it was clearly half full). Same bouncer... More

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conceptvenues1, Guest Relations Manager at Sanctum Soho Hotel, responded to this review

Dear rizelle02, We are sorry you had this experience with us, please contact eloise@conceptvenues.com if you would like to talk about this matter in further detail. Thank you More

North Yorkshire, United Kingdom
Top Contributor
51 reviews 51 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed September 2, 2014

Fairly non descript hotel from the outside makes way on entry to a fairly small and bland lobby area. Once checked in however, you find your room to be very different, almost boutiquey but very comfortable. The downstairs bar is ok, but the bar area on the roof that never seems to close is superb. During the warmer summer months... More

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conceptvenues1, Guest Relations Manager at Sanctum Soho Hotel, responded to this review

Dear Ross M, We are so glad to hear about your excellent stay at the Sanctum Soho Hotel. Thank you for your excellent review - it would be lovely to see you soon. More

Manchester, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 25, 2014

Quirky hotel with an alternative glam vibe. Rooms were stylish and original if a little bit too dark (not good for girls doing make up...!) Rooftop bar had a private party so unfortunately we didn't get to try that. Good for a girlie weekend.

Was this review helpful? Yes 1
conceptvenues1, Guest Relations Manager at Sanctum Soho Hotel, responded to this review

Dear Tracy, Thank you for the generous review! We are delighted to hear you enjoyed your stay with us and we will definitely be looking into how we can make our rooms lighter for our female guests (and others). Thank you Sanctum Soho Hotel More

Sheffield
Contributor
18 reviews 18 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 21, 2014 via mobile

This hotel is certainly refreshingly different. The location is amazing, on the edge of Soho and within walking distance of my favourite bits of London. Very friendly staff do a great job of greeting guests, and nothing seems too much trouble. The decor is amazing, very tastefully orchestrated with public areas and even the toilets adorned with fabulous pop art,... More

Was this review helpful? Yes
conceptvenues1, Guest Relations Manager at Sanctum Soho Hotel, responded to this review

Fletchinsky thank you for the fabulous review! We are so very pleased you like the decor and general aim of the hotel as a whole. We really hope you come again soon for another fabulous stay at the sanctum soho hotel. More

Maynard, Massachusetts
Contributor
16 reviews 16 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 19, 2014

The Sanctum is a decent choice for a fun getaway to London. The room (a standard double) was well appointed, very comfy bed, and being on a lower floor, was very quiet. The overall decor and feel is exactly what they put forth on their website - rock and roll kitsch with a touch of luxury to smooth things over.... More

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conceptvenues1, Guest Relations Manager at Sanctum Soho Hotel, responded to this review

Thank you for your kind review and we are glad you had a nice stay, although we apologise for your cocktails. We can assure you that the drinks would be to the highest quality should you return. We hope to see you soon More

Boston, Massachusetts
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 18, 2014

The Sanctum Soho is in a fantastic location. Reasonable walking distance to shopping, tourist attractions, and tons of restaurants. The room was reasonably sized. We stayed on a lower level floor, as we'd read reviews about noise from the roof deck and it was quiet. The roof deck was a bit overpriced. Also, they do put a hold of 300... More

Was this review helpful? Yes
Berkshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 10, 2014 via mobile

Booked the Sanctum for my wedding anniversary and birthday. This type of hotel, small luxury boutique is right up our street normally. On arrival we were greeted by the most charismatic concierge I've ever met and the look of the hotel hit all the right buttons. We were shown our room and explained all about the hotels features, perfect! We... More

Was this review helpful? Yes 1
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Additional Information about Sanctum Soho Hotel

Address: 20 Warwick Street, London W1B 5NF, England
Location: United Kingdom > England > London > Soho
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sanctum Soho Hotel 4.5*
Number of rooms: 30
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Also Known As:
Sanctum Soho Hotel London, England

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