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Sanctum Soho Hotel

20 Warwick Street, London W1B 5NF, England
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Sanctum Soho Hotel
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284 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fife
1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at the Sanctum Soho in June this year for 3 nights after a 4 night trip to Rome.I have to say one of the best hotel stays we've had , The Sanctum lives up to its reputation as a rock an roll hotel ( Bruce Dickinson of Iron Maiden fame was standing next to us... More 

Was this review helpful? Yes
conceptvenues1, Guest Relations Manager at Sanctum Soho Hotel, responded to this review

Thanks so much for a fantastic review, we're so glad you had a wonderful time and hope to see you back again soon! Best wishes Sanctum Soho More 

London
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed at the Sanctum Soho on Thursday 25th July. We booked through Voyage Prive as the price was reasonable for a night in London. The Hotel is in a great location, a few minutes walk from Regent Street, Carnaby Street etc. in the heart of Soho. Unfortunately, the location is the only stand out feature of... More 

Was this review helpful? Yes 1
conceptvenues1, Guest Relations Manager at Sanctum Soho Hotel, responded to this review

Dear Customer, Thank you for reviewing the Sanctum Soho, it is very important to us to learn about our guests experiences with us so that we can work on offering the highest standard possible for our guests. Of course we must apologise for your experience upon arrival, this is of course very unusual, and your comments will be passed on... More 

Birmingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

As everyone has already said, a fantastic location - we were able to walk just about everywhere. Room was a little disappointing. Decor was dark and rather masculine. No decent light or mirror for doing hair and make up and the black bathroom suite didn't appeal at all!! However the A/C worked well and was much appreciated as temperatures in... More 

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conceptvenues1, Guest Relations Manager at Sanctum Soho Hotel, responded to this review

Dear Jenny, Thanks for your review. We do apologise if the decor of the room wasn't to your liking, should we not have been full we would have been happy to offer you a different room of a different decor more suited to you with better lighting. Unfortunately because some of our rooms are at the back of the hotel,... More 

Wakefield, United Kingdom
Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Amazing hotel! Super location! Bear in mind though it's not a quiet hotel given its location ... Our room was fab, disco ball wall and a huge bath surrounded by rope lights scattered between glass beads. One tip, if you are getting the tube, Piccadilly is much easier to get to than Oxford Circus. Would definitely stay here again!

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conceptvenues1, Guest Relations Manager at Sanctum Soho Hotel, responded to this review

Thanks for the positive review, we're so happy to hear you loved the room. Hope to see you again soon. Best wishes Sanctum More 

Aberdeen
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is in a great location in Soho, near Regent Street, Oxford Street, Piccadily etc. We were upgraded on arrival to a Junior Deluxe Suite on arrival - WOW! This room was great!! Very spacious and clean. The rooftop bar was nice with a good selection of drinks. The staff were all friendly and helpful. Will definitely be back!!

Was this review helpful? Yes
conceptvenues1, Guest Relations Manager at Sanctum Soho Hotel, responded to this review

Thanks for the fantastic review, we're so glad you loved your experience with us. We hope to see you again soon! Best wishes Sanctum More 

sharonkitty72
Level Contributor
168 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 298 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed last week for 2 nights in room 207 (Superior Double) . Nice enough room if a bit small and dark. It was very hot and humid in London but the air conditioning worked well and the bed was very comfortable. Staff were nice enough, but can't really say we received outstanding service at any point but we don't need... More 

Was this review helpful? Yes 1
conceptvenues1, Guest Relations Manager at Sanctum Soho Hotel, responded to this review

Thanks for your review Sharon, your positive comments are lovely to hear but apologise if you felt service was below par. We're also so sorry that the hot tub was out of order during your stay! We really hope you come back for a drink (and maybe some breakfast ;) ) and enjoy the hot tub bubbles in the future.... More 

London, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Our stay here was tainted by the very poor service we were greeted with at 2am by the night receptionist. His attitude was appalling and very un-welcoming. He could not find our names on the room list and point blank told us that if we weren't on the list we weren't coming in. Our room was booked by my boyfriend's... More 

Was this review helpful? Yes
conceptvenues1, Guest Relations Manager at Sanctum Soho Hotel, responded to this review

Hi Jess, Thanks for reviewing your experience with us, it's very important to us that we know how our guests rated their experience when visiting. We must apologise if the night manager was rude or unaccommodating upon your arrival at the hotel, it is not a regular occurrence and we will be taking your comments about your interactions with him... More 

Travelers are raving about these London hotels

Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located in the south of soho this hotel was very quite at night, rooms are typical for London I.e. Smaller than average but in fairness the bed was really comfortable and spacious. Get a room at the back (odd numbers) if you want a quite nights sleep. Service in arrival was great, by the lift was really slow, ok with... More 

Was this review helpful? Yes
conceptvenues1, Guest Relations Manager at Sanctum Soho Hotel, responded to this review

Thanks for your positive review! We hope to see you soon. Best wishes Sanctum More 

Tel Aviv, Israel
Level Contributor
81 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were 2 couples visiting London for 2 days only. The hotel is very near Piccadilly circus which makes it very Central. However, the rooms are very small. So, if you plan not to spend much time in the room-that will do. The rooms are new and nicely decorated and if you wish for a very spacious room, ask for... More 

Was this review helpful? Yes
conceptvenues1, Guest Relations Manager at Sanctum Soho Hotel, responded to this review

Thanks for the great review! We're so pleased to hear you had a great stay and hope to see you again soon! Best wishes, Sanctum More 

Manchester, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here for a 2 night city break taking in a show and seeing the sights. The hotel is in the perfect location to get out and about. We didn't eat in the hotel as there are too many restaurants nearby it would be a shame not to visit them. Piccadilly Circus is at the end... More 

Was this review helpful? Yes
conceptvenues1, Guest Relations Manager at Sanctum Soho Hotel, responded to this review

Thanks for the fantastic review! We're glad to hear you had a fabulous stay and hope to see you again soon! Best wishes, Sanctum More 

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Staying in Soho

Neighborhood Profile
Soho
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighborhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
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