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The Kensington Hotel

#27 of 1,052 Hotels in London
Certificate of Excellence
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109-113 Queen's Gate, London SW7 5LR, England
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1,769 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hamburg, New York
1 review
5 of 5 stars Reviewed yesterday NEW

This was our first experience of London and staff went out of their way to assist us settle in. A map of the local area was made available with suggestions, plus listing places to eat at and other helpful information. The hotel was perfectly located, central to all major tourist venues as well as public transport. We felt at home... More 

Was this review helpful? Yes
Rotterdam, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed in London for a few nights as a surprise birthday present for my boyfriend this June and the hotel was fantastic! We had an easy commute from the airport and to the south ken train station when we left which I would highly recommend for a seamless and stress free travel. The room itself is beautiful and fully... More 

Was this review helpful? Yes 1
Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 days ago NEW

Firstly I have to say that there is little you can do about the size of a room and I appreciate London Hotels have small rooms, but given the standard of hotel, this was small! Maybe the hotel could have warned us the room was tiny! Gripe over....the Hotel is a fantastic location, staff very polite and courteous, very warm... More 

Was this review helpful? Yes 1
Georgiana P, Manager at The Kensington Hotel, responded to this review

Dear Guest, Thank you for taking the time to review our hotel on Tripadvisor. We are delighted to read that you found our room well appointed and comfortable, however rather small. Our rooms vary in size from standard to deluxe and suites. Your comments regarding our lovely Town House are much appreciated and will be shared with the team. We... More 

Stockholm, Sweden
1 review
5 of 5 stars Reviewed 5 days ago NEW

We had a fantastic break in this hotel that felt like home away from home, It's a perfect hotel when you need to tour all the musuems ( V & A , scinece musuem, natural history musuem) were very accessible via this hotel. Our room was fantastic with a great view f queensgate street . All in all this is... More 

Was this review helpful? Yes 1
Georgiana P, Manager at The Kensington Hotel, responded to this review

Dear Guest, Thank you for your kind review. Indeed, our location is second to none close to all the museums and Hyde Park. There are few pleasures in life as profound as finding a hotel that feels like a home away from home. Our aim is to deliver that service and I am delighted to read that we have done... More 

Paris, France
1 review
5 of 5 stars Reviewed 5 days ago NEW

It was really great to stay at the kensington hotel, the staff were the best that I have ever encountered plus the atoisphere was really laid back and relaxing. bravo to everyone and I'll be back right here for my next england visit.

Was this review helpful? Yes
Georgiana P, Operations Manager at The Kensington Hotel, responded to this review

Dear Guest, We are delighted to read your review.. Our staff do their outmost to ensure our guests have a memorable stay. Thank you for your kind words, they will be shared with the team. We look forward to welcoming you back next time you travel to London. Kindest regards, Georgiana - Operations Manager More 

Denver, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

The Kensington hotel was perfect for our family trip. The room was very good size (this could be because we needed something that fit a family of 4). Very comfortable beds. The staff was very helpful and lots of little extras that made our stay very pleasant. Good location. A little pricey but I think that is location and the... More 

Was this review helpful? Yes
Georgiana P, Operations Manager at The Kensington Hotel, responded to this review

Dear Guest, It is always a pleasure to read positive feedback. Our family rooms are extremely spacious. We want our guests to feel comfortable and at home. I hope we will have the honour of welcoming you back on many future occasions. Kindest regards, Georgiana - Operations Manager More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Stayed one night for The Who at Hyde park. Excellent location. Lovely reception bar area and staff pleasant. Room is very small but clean more of a single than a double sized. Pillows flat and mattress not the most comfortable. Breakfast was good quality and choice.

Was this review helpful? Yes
Georgiana P, Operations Manager at The Kensington Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review. Our location is indeed excellent, close to Hyde Park and Royal Albert Hall. I was delighted to read that you found our hotel and services to your satisfaction. Our bedrooms vary in size from standard to king deluxe and suites. For future stays, please do not hesitate to... More 

Haverhill, Suffolk
1 review
5 of 5 stars Reviewed 6 days ago NEW

A truly fabulous, and consistent, service and experience. The staff are extremely helpful and friendly, and the hotel itself is clean and fresh. Superb location and a relaxing setting. Same every time. Thanks!

Review collected in partnership with this hotel

Was this review helpful? Yes
Georgiana P, Operations Manager at The Kensington Hotel, responded to this review

Dear Guest, Thank you for your fantastic comments. We are so pleased to read that you had an enjoyable stay yet again. We look forward to being your hosts on many future occasions. Kindest regards, Georgiana - Operations Manager More 

Fuengirola, Spain
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a beautiful hotel in the heart of Kensington, within walking distance of the tube station, Harrods and lots of fantastic eateries.The staff were friendly and helpful and the breakfast superb.Our bed was extremely comfortable with great pillows but unfortunately sleep eluded us for the two nights we stayed there, due to the noisy air-conditioning, underfloor heating (it was... More 

Was this review helpful? Yes
Georgiana P, Manager at The Kensington Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review following your recent stay with us. I am delighted to read that you found our location suitable and our staff friendly and helpful. I was disappointed to read that you did not manage to rest due to the noise coming from the air-conditioning unit. . Had we been... More 

Bicester
1 review
5 of 5 stars Reviewed 1 week ago NEW

I booked to stay here as I was attending a concert in Hyde Park and, as I work in Kensington, I know this is a great hotel. Whilst you can find cheaper, you get what you pay for here. Fantastic service, brilliant food, great atmosphere and a lovely room. Top it off with an excellent location for travel all around... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Georgiana P, Manager at The Kensington Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us. We are so pleased to read that you enjoyed your stay and would not hesitate to recommend us. We look forward to welcoming you back on many future occasions. Kindest regards, Georgiana - Operations Manager More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
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