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The Kensington Hotel

#34 of 1,055 Hotels in London
Certificate of Excellence
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109-113 Queen's Gate, London SW7 5LR, England
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The Kensington Hotel
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The Kensington Hotel
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1,625 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

Staff made us feel extremely welcome from the moment we arrived at the hotel which is one of the most stunning hotels that i have ever seen located just at the mouth of queensgate . The space, the views, the attention to detail in furnishings are superb. The kensington hotel is unique in every sense and you really get a... More 

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Stoke-on-Trent, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

WOW!!!! thats the one word I would use to describe this hotel, me and my wife stayed for one night on the 17/04/2015 for our 1st wedding anniversary, I went for the Romantic getaway package on their website, which included a superior room, a bottle of champagne in the room, a romantic turn down treat, breakfast in bed, and a... More 

Was this review helpful? Yes 1
Columbus. Ohio
Top Contributor
149 reviews 149 reviews
49 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a really remarkable place. Service is impeccable, friendly, yet unobtrusive. Love the fresh fruit and flowers ... the happy hour ambiance ... even the restaurant. Our accommodations included continental breakfast ... it was fresh, beautifully presented, with a wide variety of foods and [again] wonderful service. The neighborhood is residential, but within a few blocks are wonderful restaurants,... More 

Was this review helpful? Yes 1
Burr Ridge, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

From the minute you walk in until you leave, you are treated with amazing service. The lounges are amazing and the morning breakfast is very tasty. The rooms are small but nice and clean. This is also a great location to the South Kensington tube stop which you can take about everywhere. The area also has many restaurants , pubs,... More 

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Vienna, Austria
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had a wonderful stay at this hotel in Kensington. The location is perfect, very quiet, leafy street but within walking distance to many attractions, restaurants and bars. The hotel was lovely, clean and practical, yet very inviting and comfortable. The room was a joy to sit in - so much natural light and a wonderfully calming view over the... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I will stay at this hotel for every trip to London that I make. The morning I arrived after an overnight flight, they were quick to accommodate my requests to make my room more comfortable for the week long stay. I even ordered room service way past the breakfast hours and the chef prepared a breakfast for me , to... More 

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Frits P, General Manager at The Kensington Hotel, responded to this review

Dear Guest Wow, I am delighted to read that you were so impressed with your recent stay that you have decided to make us your number one choice for every trip to London, we could not have asked for better feedback from a customer, thank you! Our number one priority is to create long term relationships with our customers and... More 

california
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Kensington Hotel offers a great location, especially if you are coming from the airport. It is on the same underground line that comes/goes straight to Heathrow. This is really nice because its a little uncomfortable to change trains if you have much luggage. The hotel is maybe a 5 minute walk from the South Kensington tube station. The hotel... More 

Was this review helpful? Yes 1
Frits P, General Manager at The Kensington Hotel, responded to this review

Dear Guest I am delighted you enjoyed your recent stay with us, thank you for choosing the Kensington for your visit to London. It was a pleasure have you with us and I am very happy that our location, public spaces, rooms and our service impressed throughout your stay. The fact that you would definitely return again is music to... More 

Stockholm, Sweden
1 review
5 of 5 stars Reviewed 4 days ago NEW

Kensington Hotel is located in an area where you can experience residential life but still being very close to well known places of interest. Staff is very helpful and friendly and the lounges and dining areas are of very generous size and decorated to make you feel welcomed and pampered.

Review collected in partnership with this hotel

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Frits P, General Manager at The Kensington Hotel, responded to this review

Dear Guest It was a pleasure to have you with us, thank you for taking the time to write about your experience at the Kensington. South Kensington is indeed one of the very best spots to explore our wonderful City from; it is the cultural heartbeat of the West End with the V&A Museum, Natural History Museum and Science Museum... More 

Baltimore, Maryland
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We agree with all of the positive comments about the staff, ambiance, location, breakfast, room amenities.... This is an intimate, beautiful, friendly, professionally run hotel. Small touches make a difference: the Nespresso machine in the room after a long day walking, the nightly chocolates, the heated bathroom floor, exceptionally comfortable bed, fast free WiFi, and comfortable sitting areas. The location... More 

Was this review helpful? Yes 1
Frits P, General Manager at The Kensington Hotel, responded to this review

Dear Guest Thank you for choosing the Kensington for your recent stay, I am thrilled that you had such an enjoyable experience. To read that we exceeded your very high expectations is simply music to my ears and incredibly motivating for me and my dedicated team. We want to hang our hats on delivering exceptional service experiences that are not... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

From start to finish in our week at the Kensington, my daughters and I were treated to such a wonderful experience at this delightful hotel. It is a beautiful combination of English elegance with modern touches. Each member of the staff is beyond friendly and attentive and I was so touched that many remembered me each morning by name. The... More 

Was this review helpful? Yes
Frits P, General Manager at The Kensington Hotel, responded to this review

Dear Guest It was such a pleasure to have you and your daughters with us and I am delighted you felt truly welcome, pampered and cared for throughout your week with us. I am so pleased that you felt everyone you came into contact with were beyond friendly and caring, this very much personifies our service ethos and it is... More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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