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All 1,071 London hotels

The Kensington Hotel

5.0 of 5 Hotel   |   109-113 Queen's Gate | South Kensington, London SW7 5LR, England (Knightsbridge / South Kensington)
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The Kensington Hotel

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Ranked #25 of 1,071 hotels in London
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Maureen J London, United Kingdom
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1,071 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
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English first
London, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

We booked The Kensington for Afternoon tea to celebrate our sister's 60th birthday. First impression was how warm and friendly the staff was. The ambience was calm and elegant. The waiting staff were excellent and made my sister feel special by presenting her with a special chocolate cup cake on a plate with her name and greetings written in chocolate...nice... More

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Roswell
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed here for a business trip. I had to conduct many 1:1 meetings in the lounge and was very satisfied with the venue. The location is also excellent with many great restaurants. The staff were spectacular.

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London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

I took my daughter to afternoon tea at the Kensington Hotel for her 21st birthday, before going on to the theatre. We were treated like royalty from the moment of arrival. We were spoilt by the charming waiter, George, who made the whole experience special for my daughter, including having a 'Happy Birthday' message written in chocolate on her plate.... More

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andrea D, Manager at The Kensington Hotel, responded to this review

Thank you for choosing The Kensington Hotel for such a special occasion and for taking the time to write about your experience. It is wonderful to know that George and our team were able to create such fabulous memories for you and your daughter, this is so important to all of us.I am delighted to know also that you will... More

Cork
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As usual the Kensington never disappoints . An added extra to the morning breakfast is the lovely smile and warm welcome from George , who just makes the day that little bit nicer. It is wonderful to return to an hotel that is a home from home. Every need is cared for , just ask and it arrives to the... More

Was this review helpful? Yes 1
andrea D, Manager at The Kensington Hotel, responded to this review

Thank you so very much for taking the time to write this beautiful review. To know that we made you feel at home has really delighted us all, that is exact what we would like all of our guests to experience at The Kensington Hotel. George certainly does brightens up everyone’s day, he truly is a shining star, a real... More

Berkeley, California
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Small inviting hotel in a great location: 4 minutes walk from South Kensington tube station bordering a street full of restaurants and small shops, well-off area, around the corner form the natural history and Albert and Victoria museums. Very helpful staff, very nice common rooms. Too often common rooms in hotels they are a way station between destinations, here they... More

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andrea D, Manager at The Kensington Hotel, responded to this review

Thank you for writing such a fabulous review and we were delighted to help make your stay in London so enjoyable. It is was great to hear when we not only meet but exceed guest expectations as the comfort and enjoyment of our guests is of utmost importance to us. I am so pleased you got to really experience South... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

It was my first time staying in a hotel of this kind, so I don't have much to compare this to, everything was very straight forward there were no surprises and I was very happy with my stay. Staff was extremely welcoming and helpful. They made sure I had everything I needed, showed me around when I first got in.... More

Was this review helpful? Yes 1
andrea D, Manager at The Kensington Hotel, responded to this review

Thank you! It is fantastic to read how much you enjoyed all aspects of our hotel, particularly that you found our location so great and our team to be so attentive. Segolene, Ross and all of our team were delighted to read you lovely comments and were delighted that they were able to make your stay so memorable. We are... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

We had a great time at this traditional hotel, There was a large room for me and my wife. The hotel was modern and comfortable with a streched and comfortable lobby We loved the location - South kensington Right near lots of great restaurants, pubs and shops as well as the famous Kings road. We used the 14 bus which... More

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andrea D, Manager at The Kensington Hotel, responded to this review

What an amazing review, thank you for taking the time to share your experience of The Kensington Hotel. It is fantastic to read how much you enjoyed all aspects of our hotel from check in to check out and so good to know that you enjoyed our "Borris Bikes", I think its the best way to get arround town! We... More

High Wycombe, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This was a gorgeous hotel, and in a perfect location, so close to everything. Loved the little shops close by. The Staff : I was check in promptly & Rubina met me with a huge smile and was a lovely receptionist. She was more than happy to help me with all the inquiries,Also inside Aubrey restaurant there was Segolene who... More

Was this review helpful? Yes 1
andrea D, Manager at The Kensington Hotel, responded to this review

We are thrilled to read that you had such a good experience with us and thank you for posting this wonderful review following your stay. Your personal recommendation means a lot to us we are very grateful for your support. It was a pleasure to look after you and both Rubina and Segolene are delighted that they managed to make... More

Paris
Contributor
16 reviews 16 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Location, Services, Price Quality Ratio, all were amazing, I highly recommend this hotel Decoration in the lobby and the Room are lovely, Lots of details in the bathroom, nice products, welcome gift... Thanks to all the team for making our stay perfect

Review collected in partnership with this hotel

Was this review helpful? Yes
andrea D, Manager at The Kensington Hotel, responded to this review

It is always great to read such wonderful feedback about our service and our team are delighted to have been able to make you feel so comfortable. We look farad to welcoming you back again soon. More

Brussels, Belgium
Contributor
18 reviews 18 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed there with the family (3 people) for 3 nights. Hotel is globally good and very comfortable. However, when we arrived, I booked a room for 2 adults and one additional kid. It was mentioned in the reservation. When I arrived, I got charged for an extra bed at £ 35 per night. I mentioned I wasn't happy about... More

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andrea D, Manager at The Kensington Hotel, responded to this review

Thank you for your recent review.We are delighted to know tht you found our location to be so good and our hotel to be very comfortable. It was disappointing to hear about the issues you experienced and I would like to assure you that these matters have been addressed. Please feel free to contact me directly the time you are... More

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Additional Information about The Kensington Hotel

Also Known As:
Kensington Hotel London
The Kensington Hotel London, England
Address: 109-113 Queen's Gate | South Kensington, London SW7 5LR, England
Phone Number:
Location: United Kingdom > England > London > Knightsbridge / South Kensington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#6 Business Hotel in London
#11 Family Hotel in London
#20 Luxury Hotel in London
#35 Romantic Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Kensington Hotel 5*
Official Description (provided by the hotel):
Midway between Exhibition Road and Fulham Road is The Kensington Hotel, reborn following a £20million refurbishment to bring The Doyle Collection’s sense of contemporary, memorable luxury and a private club ambiance to historic surroundings. With 149 stylish bedrooms and suites, a vibrant cocktail bar, modern restaurant and full-service gym, it is a South Kensington treasure you cannot afford to miss. ... more   less 
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