I enjoyed my stay here tremendously, and the hotel keeps its promise of serving as your home in London. The rooms are small and could use a comfy chair, but the staff are all top notch and hit all their marks.The reception desk staff and bell captains were terrific, and the housekeeping was among the best I've ever seen. Location... More

My partner and I stayed here for a long weekend, and overall I was really pleased with our choice. The good points: - The location is excellent - a short walk to the tube stop, or to several of London's major museums, and is quiet and attractive with lots of good places to eat. - With regard to the hotel... More

Coming all the way from New Zealand and after hours of flying, it was a relief to arrive at the Kensington Hotel and be warmly greeted, along with some hot towels to freshen ourselves while checking in. They even gave us a free upgrade, which was most welcome. Beautifully presented hotel. All the hotel staff were very friendly & accommodating.... More

The staff at the Kensington is wonderful. Friendly and helpful. We had daily breakfast included with our stay and it was excellent. We had a basic room which is small but I think pretty typical for the area. Common areas are quite nice as well. I went slightly over my travel budget to stay at the Kensington because it got... More

Do not hesitate to stay at the kensington hotel! we were 2 first-timers to london, and this hotel was perfect in every way - location, the staff, and the price! Concierges vincent and martyn were super helpful with advising us about tours, the tube, and walking directions. yes, the rooms can be small - but that's european hotels in general.... More

We booked this hotel via a luxury hotel website... And boy did it have the Wow factor. The seating and bar areas were not too ostentatious but were luxurious and inviting. the staff were excellent, especially reception and the porters who we dealt with a fair bit! They were on hand with a map and advice with what we should... More

The Kensington Hotel part of the Doyle Collection is conveniently situated between South Ken Tube and the Natural History Museum. It is billed as a Town House Hotel and certainly oozes charm and character often missing in some of London's larger prestigious hotels. From the pleasantly perfumed reception dest to the beautifully appointed rooms this hotel feels special. The bar... More

We stayed at The Kensington last week. An otherwise nice stay was ruined because someone on the staff stole a diamond necklace out of our luggage. The piece was hidden in a very discrete part of the luggage and would only have been found by someone conducting a complete search of our belongings. The manager insisted that his staff would... More

The common areas - bar and lounge, reception, restaurants - are inviting, elegant and cosy. Staff are attentive and friendly. The rooms are well appointed, though I missed a bedside clock and a long mirror in the room I stayed in. And if that is all I have to complain about then this is a very good hotel indeed! One... More