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All 1,073 London hotels

The Kensington Hotel

5.0 of 5 Hotel   |   109-113 Queen's Gate | South Kensington, London SW7 5LR, England (Knightsbridge / South Kensington)
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93%
Ranked #26 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
a03227 NW Leicester
  • Overview
  • Reviews (1,247)
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  • Room tips (210)
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1,247 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
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English first
NW Leicester
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Outstanding & faultless in every way. All the staff we encountered were professional and courteous and did everything possible to make our special one night stay a thoroughly fabulous experience. Thank you.

Was this review helpful? Yes 1
andrea D, Manager at The Kensington Hotel, responded to this review

Thank you for writing such a wonderful review. We are delighted that you have enjoyed every aspect of the hotel and particularly that you found our staff so friendly .We believe all our guests need to be treated to the little things that make a difference. We look forward to welcoming you back to your London home again soon. More

Huntington Beach, California
1 review
4 of 5 stars Reviewed 3 days ago NEW

The Kensington is a nice hotel. It's in a great location, and was very clean. The room was very small for the price, but that's what you get in London. The staff were very helpful. I would recommend and I would go there again.

Review collected in partnership with this hotel

Was this review helpful? Yes
andrea D, Manager at The Kensington Hotel, responded to this review

Thank you for taking the time to write your recent review. We are thrilled that you enjoyed your stay with us and we look forward to seeing you the next time you are in London. More

Los Angeles, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

We couldn't have asked for a more comfortable and relaxing hotel to stay. George & is a genuinely wonderful host and was very accommodating We have been traveling for weeks and staying here with my partner was wonderful, it was like a brief rest at home in the middle of a long overseas journey. Highly recommend this hotel Few hotels... More

Was this review helpful? Yes
andrea D, Manager at The Kensington Hotel, responded to this review

What lovely comments, thank you. We are so pleased it felt like "home” at The Kensington Hotel. George is just thrilled to receive this wonderful feedback; he is delighted to know that he was able to make a difference. We hope it wont be long until you return to see us all again. More

London
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My partner booked deluxe room upgrade. Unfortunately when we arrived it was not the room we had booked. The staff particularly duty manager Amy fell over backwards to make our stay the best she possibly could. The hotel was full and the only room available was the President Suite. The Kensington Hotel picked up the tab and allowed us to... More

Was this review helpful? Yes 3
UK
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Booked through Secret Escapes so didn't really know what to expect but was hugely delighted. I called ahead the night before as it was our first wedding anniversary and wanted to let the hotel know. Amy and Laura didn't disappoint and helped make the trip really special for us with a room upgrade and chocolates. The hotel is stunning inside-... More

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Midland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If you want a typical British non-chain hotel with great service and location this is the place. Wonderful breakfasts, great neighborhood with lots of restaurants, easy access to the tube, Victoria and Albert Museum, Museum of Natural History, and Kensington Park. Loved our stay there.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
andrea D, Manager at The Kensington Hotel, responded to this review

What lovely comments, thank you. We are so pleased you enjoyed our location and especially our service at The Kensington Hotel. Our team are all thrilled to receive this wonderful and very encouraging feed back and they were delighted to be able to make a difference. We hope it wont be long until you return to see us all again. More

New York City, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have stayed here several times. The staff are wonderful. Rooms are well appointed and the location is perfect. A short walk to two Tube stops, or a nice walk to many major attractions. Plenty of restaurants and coffee shops in the area. On our last stay, we were both under the weather and the kitchen was kind enough to... More

Was this review helpful? Yes 1
andrea D, Manager at The Kensington Hotel, responded to this review

Thank you for taking the time to share your experience in this amazing review. It is fantastic to read how our team continue to exceed your expectations and make your time in London so comfortable. I hope we have the pleasure to welcome you back again soon. More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

We won our accommodation through my husband's work and in our opinion, the Kensington Hotel was first class. The staff were very friendly working above and beyond to meet our needs and those of our children by booking suitable tours.

Review collected in partnership with this hotel

Was this review helpful? Yes
andrea D, Manager at The Kensington Hotel, responded to this review

Thank you for taking the time to share your experience in this amazing review. It is fantastic to read how our team have managed to exceed your expectations and make your stay so memorable. We are delight to read how much you enjoyed our little touches. At The Kensington Hotel we like our guests to feel relaxed and home from... More

London
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We loved the hotel and all the staff members were friendly and helpful and the location is the best of all places we have stayed in the area (eight visits to area in past four years) with many pleasant surprises at eating places in Old Brompton Road. Terrific lounge area for enjoying a quiet drink at the end of the... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
andrea D, Manager at The Kensington Hotel, responded to this review

Thank you for writing such an amazing review and for recommending us as the best hotel in Kensington. We are delighted that you enjoy every aspect of the hotel, particularly that you find our team to be so professional and helpful. We are proud to be your favourite place to stay in London and are all looking forward to welcoming... More

New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here for a few days last week and can't wait to return! The Kensington is centrally located to all of the wonderful sights in London, not to mention close to the Tube, bus stops, Kensington Gardens, and terrific restaurants. The management and staff were very friendly and helpful, the room was very clean and comfortable. Love this hotel!!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
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Additional Information about The Kensington Hotel

Address: 109-113 Queen's Gate | South Kensington, London SW7 5LR, England
Phone Number:
Location: United Kingdom > England > London > Knightsbridge / South Kensington
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Kensington Hotel 5*
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Also Known As:
Kensington Hotel London
The Kensington Hotel London, England

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style
#8 Business Hotel in London #11 Spa Hotel in London #16 Family Hotel in London #23 Luxury Hotel in London #47 Romantic Hotel in London
Hotel Class
Official Description (provided by the hotel)
Midway between Exhibition Road and Fulham Road is The Kensington Hotel, reborn following a £20million refurbishment to bring The Doyle Collection’s sense of contemporary, memorable luxury and a private club ambiance to historic surroundings. With 149 stylish bedrooms and suites, a vibrant cocktail bar, modern restaurant and full-service gym, it is a South Kensington treasure you cannot afford to miss. ... more   less 
Number of rooms
150

Questions & Answers

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1 question

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