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The Kensington Hotel

#34 of 1,054 Hotels in London
Certificate of Excellence
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109-113 Queen's Gate, London SW7 5LR, England
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1 room 1 guest
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1,839 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed today NEW

Great location, short stroll down from South Kensington Metro Station, which is on the rail line from Heathrow Airport. Very clean and modern, some rooms are on the small size but ours was roomy enough. It is quiet but some floors are a bit of a rabbit warren and you will need to climb stairs with luggage (eg floor 1/2).... More 

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Shrewsbury, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Location perfect - 300 yards from South Ken tube. Reception and Lounge area very stylish which continued into the bedroom. Cocktail bar undergoing some renovation but were seated in the lounge for drinks. Breakfast was fantastic in what appeared to be newly decorated/furnished dining room. Service was top notch - well done !

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Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

My family (2 adults, 3 young children) stayed at The Kensington Hotel for about 7 days in 2014. Everything about the hotel was top notch ... location, concierge, front desk, afternoon tea, etc. There was a lot of attention to detail, such as the late night staff delivering milk to our room every night for the children. The front desk... More 

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San Francisco, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My daughter and had great stay here. I called the Kensington Hotel in a panic when my other accommodations fell through. The woman on the phone was creative and clearly wanted to help. She immediately put me at ease. This high level of service continued through out our stay. Our room was perfect. It was clean and quiet. I would... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I brought our two young boys (6 and 4) on their first trip to London, where we stayed at the Kensington Hotel - a very nice hotel in a beautiful part of London. Our family room was perfect for our stay, plenty of space and great comfort, with a touch of luxury. The breakfast was delicious with... More 

Was this review helpful? Yes 1
Ridgewood, NJ
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

First class hotel in the heart of fashionable South Kensington. Convenient to parks, museums, restaurants, shopping, and the Underground. Friendly staff, professional concierge service, comfortable rooms, nice lobby and bar.

Was this review helpful? Yes 2
Georgiana P, Operations Manager at The Kensington Hotel, responded to this review

Dear Guest, It is a pleasure to read your review. I am delighted to see that you had a first class stay and enjoyed our location and services. We look forward to welcoming you back on many future occasions. Kind regards, Georgiana More 

Denver, Colorado
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

I had previously stayed at the Kensington, and wrote a glowing review. It was well deserved. Unfortunately my latest stay (7 nights) did not live up to the past. My stay was let down, in a big way, by housekeeping. I gave feedback to the staff, daily. The problem was not resolved until my last night, when they switched staff... More 

Was this review helpful? Yes 1
Paris, France
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

The Kensington Hotel is a lovely charming hotel, very well located in South Kensington, within walking distance from Kensington Park, Museums and even Harrods. Cosy decor mixing tradition and contemporary design. Very pleasant lobby lounge with fireplace. Beautiful restaurant. Warm welcome from the staff. Studio Rooms are spacious and I was able to stay share my room with two kids,... More 

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Georgiana P, Operations Manager at The Kensington Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to read that you had a memorable stay and that your children enjoyed the kids amenities we prepared for them. Indeed we are fortunate with our location, close to the museums, Hyde Park and Kensington Palace. Your comments regarding... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed here with my daughter as part of a package. My only complaint was the size (teensy) of the rooms. The gym was lovely, the staff helpful, and the downstairs was truly elegant. Oh..we did get some misinformation about a TUBE stop as well:) Great location and chic-- but accommodated my 12 yr old well.

Was this review helpful? Yes
Georgiana P, Operations Manager at The Kensington Hotel, responded to this review

Dear Guest, Thank you for your kind review. It was a pleasure to read that you enjoyed the lounge areas, the gym and found our staff helpful. Our rooms vary in sizes and categories depending upon what room type is booked. My personal recommendation for future stays would be to contact us directly and we will ensure to allocate you... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Family of 4 (2 adults and 2 teens) stayed for 4 nights in August in room 511. For me it is important that hotel rooms are quiet and have good air conditioning. I was originally concerned when the room was immediately in front of the elevators, but the room has two doors - one door to get into the room... More 

Was this review helpful? Yes
Georgiana P, Operations Manager at The Kensington Hotel, responded to this review

Dear Guest, Thank you for your 5 star review. We are so thrilled to read that you and your family had an outstanding stay at our hotel. Indeed our family rooms are very spacious and quiet. We always receive rave reviews about them. We look forward to welcoming you back next time you are in London. Kind regards, Georgiana More 

Hotel Review Summarization

What travelers say

  • Tube station(12)
  • Very comfortable(6)
  • Great location(5)
  • Hyde park(3)
  • Superior room(3)
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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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