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The Kensington Hotel


109-113 Queen's Gate | South Kensington, London SW7 5LR, England
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Reviews you can trust

93% Recommend
4.5 of 5 stars 47 reviews
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By trip type
All (47)
[ Date ] [ Rating ]
EXCELLENT
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5 of 5 stars
jonjertalMelbourne   6 contributions
Melbourne
Nov 12, 2009 | Trip type: Couples New

Stayed at The Kensington for 4 nights recently with my wife. The hotel is in a top location in South Kensington close to 2 tube stations and Kensington Gardens. The standard rooms are very clean and well appointed, great beds and shower. Not very big rooms I must say but overall an excellent hotel to which I would not hesitate... more

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4 of 5 stars
totalwanderlust   1 contribution
New York City, New York
Nov 2, 2009 | Trip type: Friends getaway

the colorful and classy fixtures and furnishings were all fairly new during my stay. i liked my room and i had comfortable stay. the staff was very nice and accomodating even though i still had to wait despite a prior requested early check-in. the daily breakfast in the hotel was good and refreshed. the location of the hotel was a... more

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5 of 5 stars
kerri   12 contributions
Christchurch, New Zealand
Oct 28, 2009 | Trip type: Couples

We stayed at The Kensington Hotel for 3 nights recently and were very impressed with it. We arrived before normal check in time and the reception and porter staff could not have been more helpful and accommodating offering us coffee etc while we waited for a room to be ready. There was one particular porter - wish we got his... more

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5 of 5 stars
CUH   2 contributions
andover, ma
Oct 27, 2009 | Trip type: Couples
1/1 found this review helpful

This hotel totally lived up to its reviews. We stayed for four nights and then came back for two more on another leg of our trip. The first time they upgraded us to a suite and the room was large and the bathroom was spectacular. The second room was quite nice and spacious though the bathroom was small but nice.... more

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4 of 5 stars
ClackerUk   1 contribution
UK
Oct 27, 2009 | Trip type: Couples
1/1 found this review helpful

Just a brief note to feedback on our recent stay at The Kensington Hotel: My overall summary is that The Kensington is a lovely hotel, in a lovely area - with fantastic staff and service. It is the latter that make the difference and as an organisation the Doyle group should be proud of the Kensington staff. I would particularly... more

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5 of 5 stars
Needabreak14   2 contributions
Kildare, Ireland
Oct 27, 2009 | Trip type: Family
1/1 found this review helpful

Good points 1. Location - Kensington is a fab location with park and museums nearby and tube stop within walking distance of hotel for easy access around city 2. hotel very clean and beautifully refurbished 3. rooms slightly on small side but very comfy and had everything needed - robes, slippers, good hairdryer, t and coffee making facilities, safe, wall... more

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5 of 5 stars
baron6668   1 contribution
geneva
Oct 26, 2009 | Trip type: Couples
1/1 found this review helpful

just returned from a great weekend in London. I have visited this site many times in the past to make hotel choices for my trips. this is the first time I contribute to this site and I must say, I just had to write about Kensington Hotel. Arrived late and Brian at reception went out of his way to find... more

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5 of 5 stars
LaylsUk   3 contributions
UK
Oct 22, 2009 | Trip type: Couples
1/1 found this review helpful

Having originally booked in to the Sheraton Park Towers at about four times the cost and been utterly disappointed in every regard we decided to jump ship and spend the rest of our stay at Kensington Hotel (a further 5 nights). We were upgraded to a suite - which I would highly recommend as the bathroom was the best I... more

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5 of 5 stars
Ricardodesantaalbana   39 contributions
Caversham, Berkshire, UK
Oct 20, 2009 | Trip type: Business, Solo travel

The room + breakfast + £30 to spend at the hotel cost £150 from Travelzoo which was excellent value for two (I was just one though). The food was excellent and the staff friendly. The room was spacious. I would recommend staying here if you can get a good deal. more

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3 of 5 stars
TravellerPoland   9 contributions
Konstancin
Oct 17, 2009 | Trip type: Business

I recommend this hotel but they desperately need more staff in the dining room and better training of all staff. In general they need more people and the front of the house staff are aware of this as several staff members asked me to write this review as their central management in UK and Ireland were not giving them enough... more

Management response from
TheKensingtonHotel, Guest Relations Manager

Dear TravelerPoland , Many thanks for your recent review. Here at The Kensington Hotel we pride ourselves on our excellent levels of service and I am deeply saddened to learn of your experience. Please accept my sincere apologies for the disappointment caused and be assured that your comments have been shared with our General Manager. Your feedback is very valuable...

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The Kensington Hotel Also Known As

  • Kensington Hotel London
Address: 109-113 Queen's Gate | South Kensington, London SW7 5LR, England
London Hotels The Kensington Hotel
4.5/5.0
47