As a local, I pride myself on knowing every inch of the locality but when I arrived at a discreet corner of Queens Gate, what awaited me, exceeded all my expectations. The Kensington Hotel is a stylish and elegant haven in the heart of Kensington & Chelsea; but the affluent residential area in which it resides means its location remains... More

I stayed 6 nights on a business trip last month. Small, but comfortable room. Attentive staff with a wonderful attitude. Same day dry cleaning/laundry right on time. Rock solid wireless internet both in the lobby and in my room -- skype worked without a hitch. Short walk to the Gloucester Road and South Kensington Tube stations. £10 cab ride from... More

Staying in London is an expensive and hit and miss affair. The staff, decor and food at the Kensington Hotel all conspire to make your stay as good as it can be. Yes, my room was tiny but this is London and everything I needed was provided from an enormous flat screen TV and a very comfortable bed was there... More

I have stayed several times at the Doyle Collection hotels and like them all. The quality of service, cleanliness and comfort is always high. However, the Kensington is special. The staff is extremely competent, professional, and extremely friendly. I was fortunate to have an upgrade, so the size of the room was more than adequate for a single traveler. I... More

It is difficult to rate this hotel as there were very positive but also negative elements to our trip there. I booked champagne afternoon tea at The Kensington for my mum and me for her birthday. We went there before the theatre. The staff did not seem to have record of my booking when we arrived despite me calling to... More

Great experience , hots towels at check in, lovely rooms well fitted, really helpful staff who were almost falling over themselves to cater for all ones needs. Good location. Parked in car park listed on the website which is a short two minute walk away- expensive £35 for overnight but not untypical of London. It is not run by the... More

I had been travelling London for couple of times in the past, this is my 1st time with The Kensington and which is my best stay ever. After a 13-hr flight, we landed at 5am on 26 Dec and was informed that the airport express and underground services were suspended due to the protest of the workers. So we headed... More

I stayed at The Kensington Hotel for 2 nights from Jan 18-20th. It was my first business trip to London and I could not have been made more welcome. On arrival at reception I was met by a lovely porter who relieved me of my luggage with a big smile...and then I was offered a warm hand towel to freshen... More

We stayed there for a total of 5 nights. Location was wonderful, only 5 mins walk to South Kensington underground station. Quite a number of affordable restaurants nearby. Staff was nice and helpful. Lobby was classy. Room was clean with sufficient space to move around. Services were wonderful, fresh apples, chocolates, soft towels/slippers, free wifi...Good choice for staying over there... More