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The Kensington Hotel

5.0 of 5 109-113 Queen's Gate | South Kensington, London SW7 5LR, England
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Certificate of Excellence 2014
The Kensington Hotel
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The Kensington Hotel
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1,417 reviews from our community

Traveler rating
    1,018
    305
    65
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    8
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218
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
1 review
4 of 5 stars Reviewed 2 days ago NEW

Our stay at this hotel was very comfortable.our room (superior) was a little small, however, the room was very clean all amenities were first class. Plenty of toiletries, towels, robes and slippers. Breakfast was very tasty. Staff were excellent nothing too much trouble. We would definitely stay here again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Frits P, General Manager at The Kensington Hotel, responded to this review

Dear Guest It was a pleasure to have you with us, thank you for choosing the Kensington. I am delighted to read that you enjoyed your stay and very happy that you would definitely be returning again, our sole aim is to build long term relationships with all our customers and be a true home away from home for our... More

Los Angeles
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent stay in this comfortable, well situated hotel. Staff was friendly, efficient and capable. Nice room. We enjoyed the lounge area too.The great full breakfast started our day well. We'll return.

Review collected in partnership with this hotel

Was this review helpful? Yes
Frits P, General Manager at The Kensington Hotel, responded to this review

Dear Guest I am thrilled to read that you enjoyed your stay and would definitely return, which is without a doubt the best feedback we could ever receive from a guest. We measure our success by our ability to create meaningful, long term relationships with our customers that will hopefully result in us being your preferred choice, every time you... More

Athens, Greece
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Me and my husband stayed for 4 nights at the Kensington in our trip for exploring London. We are overall satisfied from our stay but there are some negatives. Let’s start with the positives (+) The hotel is very beautiful in a beautiful neighborhood. The station is very close as well as nice restaurants. The staff was very helpful and... More

Was this review helpful? Yes 1
Frits P, General Manager at The Kensington Hotel, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience, we are always learning from our guests and ultimately see your feedback as crucial as we look to improve and enhance our service and product. I am genuinely sorry about the inconvenience caused by our product upkeep program. It is so important that we maintain the... More

Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The service and overall atmosphere of this hotel is lovely, and the location is perfect if you want to be in South London. The hotel's interiors are luxurious and opulent, and we especially loved the twenties-style bar. The room was comfortable and plush, however a little on the small side, but it was fine for just one night. Room service... More

Was this review helpful? Yes 1
Frits P, General Manager at The Kensington Hotel, responded to this review

Dear Guest I am delighted you enjoyed your recent stay with us, thank you for choosing the Kensington. It was a pleasure to read that you enjoyed our location, the opulence, luxury and style of our Hotel and our service which is such an important part of the guest experience. I am very grateful that you would have no hesitation... More

Westchester County, New York
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Kensington Hotel in early November; he'd been to London on several previous occasions, but this was my first visit. I can honestly say that I'll never stay anywhere else after this visit. The staff at the Kensington are incredible in their efficiency and incredibly welcoming in their attitude. From the minute we checked... More

Was this review helpful? Yes 4
Frits P, General Manager at The Kensington Hotel, responded to this review

Dear Guest Wow, thank you for writing such and eloquent and wonderful account of your recent stay with us. To know that you would not stay anywhere else but with us is simply the very best compliment we could ever ask for and encapsulates what our entire service philosophy aims to achieve. I am incredibly pleased that you were so... More

Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I stayed at The Kensington for a long weekend to celebrate our wedding anniversary. The hotel is in an excellent location and has recently been renovated to a very high standard. Although the rooms are small, they are very comfortable with high quality bed linen and bathroom accessories. However, what was truly outstanding were the staff. They... More

Was this review helpful? Yes
Frits P, General Manager at The Kensington Hotel, responded to this review

Dear Guest It was such a pleasure to read your review, thank you so much for taking the time to write about your Kensington experience. As a Hotel we want to hang our hats on delivering unparralled levels of personalised service and ultimately do a better job at looking after our guests than anyone else. We place an enormous amount... More

1 review
5 of 5 stars Reviewed 1 week ago

I really enjoyed during my stay in the Kensington Hotel. I am totally satisfied with the comfort and cleanliness of the hotel. Warm and welcoming staff helped us in every subject. Special thanks to George and Elisa for their friendliness :)

Was this review helpful? Yes
Frits P, General Manager at The Kensington Hotel, responded to this review

Dear Guest I am delighted you enjoyed your stay with us, thank you for writing about your experience and telling others about the Kensington. We firmly believe that our people will ultimately determine our long term success and our ability to truly be a home away from home for our guests will depend on the personality, professionalism and genuine nature... More

Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

A charming combination of boutique hotel with 5 star hotel. Just few steps from south Kensington underground station, very close to Museums and kensington gardens, very nice and good location. Rooms equipped with all the necessary facilities and the staff is polite ,efficient, and let you feel like you are in small family b&b with level of food and service... More

Was this review helpful? Yes
Frits P, General Manager at The Kensington Hotel, responded to this review

Dear Guest It was such a pleasure to have you with us, thank you for choosing the Kensington for your stay in London. I am delighted you enjoyed our location, the feel and ambience of our Hotel and our service, which is such an important part of the experience. The Kensington used to be 7 beautiful Victorian residences which was... More

Oyster Bay
1 review
5 of 5 stars Reviewed 1 week ago

Elegant Boutique hotel centrally located to Royal Albert Hall, V&A, Museum of Natural History, Harrods and close-by to charming restaurants. Neighborhood feeling w/proximity to much. Loved all! Breakfast!

Review collected in partnership with this hotel

Was this review helpful? Yes
Frits P, General Manager at The Kensington Hotel, responded to this review

Dear Guest Great review, thank you for writing about us! We are indeed blessed location wise with the V&A Museum, Natural History Museum and Science Museum literally 5 minutes walk away from the Kensington and as you mentioned South Kensington is also brimming with great bars, excellent restaurants and cool café’s, whilst still retaining the elegant residential feel that can... More

South Molton, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

A wonderful hotel within walking distance of South Kensington tube station. After a long journey, we were greeted with a quick yet friendly service and warm refreshing face cloths. The staff were all very helpful, knowledgeable and nothing was too much trouble. The hotel restaurant was fantastic and mozzarella starter out of this world! The room was comfortable and turn... More

Was this review helpful? Yes
Frits P, General Manager at The Kensington Hotel, responded to this review

Dear Guest I am delighted you enjoyed your recent stay with us, thank you for taking the time to write about your experience at the Kensington. To read that you thought your stay was simply “wonderful” is music to my ears and I am especially pleased that the service you received from my team was a real highlight for you.... More

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Additional Information about The Kensington Hotel

Address: 109-113 Queen's Gate | South Kensington, London SW7 5LR, England
Phone Number:
Location: United Kingdom > England > London > Knightsbridge / South Kensington
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Kensington Hotel 5*
Number of rooms: 150
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Also Known As:
Kensington Hotel London
The Kensington Hotel London, England

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