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Best Western The Boltons Hotel


19 - 21 Penywern Rd | Earls Court, London SW5 9TT, England
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Reviews you can trust

88% Recommend
4.0 of 5 stars 36 reviews
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By trip type
All (36)
[ Date ] [ Rating ]
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4 of 5 stars
decryal   3 contributions
Greece
Nov 1, 2009 | Trip type: Couples

Small but very clean hotel,with a bussines atmosphere,rooms were a bit small but the were fantastic and very clean,deserves the 4star tab. Plus the great breakfast buffet. more

Management response from
Wasim Younis, General Manager

Dear Guest, Thank you for taking the time to share your feedback from your stay at Best Western The Boltons. I am delighted to learn that your expectations were met and that you will recommend our Hotel. I look forward to an opportunity to welcome you back at the Hotel.

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5 of 5 stars
A_L_Travelers   1 contribution
Lancaster PA
Oct 23, 2009 | Trip type: Couples
1/1 found this review helpful

This was our first trip to England and we found Best Western The Boltons after extensive internet searches. We found the hotel to be very nice and were pleasantly surprised with the quality and pricing of the accommodation. We "prepaid" our reservation including breakfast and were not disappointed. The process was efficient and confirmation was quick through the Best Western... more

Management response from
Wasim Younis, General Manager

Dear Guest, Thank you for your review of Best Western The Boltons and for taking the time to recommend our Hotel on TripAdvisor. I am very pleased to read how much you enjoyed your stay at our Hotel, I do hope we will have the opportunity to welcome you back at the hotel in the near future.

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4 of 5 stars
MauriceBakker   37 contributions
Netherlands
Oct 5, 2009 | Trip type: Couples

This hotel is conveniently situated around the corner from subway station Earl's Court, which connects to two of the major Underground routes that take you to all the sights and sees in London. Located on a sidestreet of the always lively Earl's Court Road, this hotel offers a gateway to a multitude of restaurants and shops in the immediate area,... more

Management response from
Wasim Younis, General Manager

Dear Guest, Thank you for taking time to post a review on TripAdvisor and for recommending our hotel. I look forward to welcoming you back at the Best Western The Boltons.

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4 of 5 stars
Bld211   2 contributions
Albufeira, Portugal
Sep 15, 2009 | Trip type: Solo travel

I knew the rooms were small but thank goodness there was only a double available when I booked, even though I was on my own. I am not sure how the other person would have got in and out of bed, save for crawling under the TV or climbing over the bed. I don't think that a very large person... more

Management response from
Wasim Younis, General Manager

Dear Guest, Thank you for taking the time to write a review on TripAdvisor. I am pleased to read that your expectations were met, we will also be reviewing our room service menu in the near future. We do hope to be welcoming you back at the hotel in the near future.

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3 of 5 stars
LillyDC   8 contributions
Washington DC
Sep 14, 2009 | Trip type: Solo travel
1/1 found this review helpful

I booked a King executive room and made the booking over the phone. I checked several times over that it was a king bed and he confirmed it was. When I arrived, I found it to be barely a twin size bed. I spoke to the front desk, who was the man I made the reservation with and he informed... more

Management response from
Wasim Younis, General Manager

Dear Guest, Thank you for taking the time to share your feedback from your stay at Best Western The Boltons. I am disappointed that your expectations were not met; we do have King Double Beds available in the hotel at customer’s request. We can only apologize for the front desk staff who you feel that was rude and unhelpful; I...

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5 of 5 stars
JLRAdventures   13 contributions
Scotland
Sep 1, 2009 | Trip type: Friends getaway

Stayed in this hotel on a weekend break (Valentine's weekend) this year. Hotel is really close to Earl's Court tube station, situated in a quiet street off the main road. Booked through booking.com, great value for money. Desk staff were very friendly and helpful. Rooms were on the small side but ended up with a 'family' room for 2 of... more

Management response from
Wasim Younis, General Manager

Dear Guest, Thank you for your review of Best Western The Boltons and for taking the time to recommend our hotel on TripAdvisor. I am please you enjoyed your stay at the hotel and we look forward to welcoming you back in the future.

Save Review
4 of 5 stars
ClaregirlIreland   3 contributions
Ireland
Aug 24, 2009 | Trip type: Couples

Just back from a stay at the BW Boltan's hotel, the hotel is very clean which to me is very important. The rooms are a little small but then again you don't go to London to sit in your hotel room all day. The hotel is very close to Earls Court station so handy for getting around London. Some pubs,... more

Management response from
Wasim Younis, General Manager

Dear Guest, Thank you for taking time to write a review on TripAdvisor. I am please to read how much you enjoyed your stay at Best Western The Boltons and I do hope we will have the opportunity to welcome you back at our hotel in the near future.

Save Review
4 of 5 stars
jontyRuncornCheshire   2 contributions
runcorn cheshire
Aug 15, 2009 | Trip type: Couples

stayed here for 4 nights great location for the national history and the v and a museums all within walking distance superb italian and french restaurants along with pubs and the usual fast food outlets all within 2 minutes walk hotel small but well appointed very clean friendly staff plenty to eat for breakfast nice and quite hotel good nights... more

Management response from
Wasim Younis, General Manager

Dear Guest Thank you for you kind comments on TripAdvisor. I am delighted that we met your expectations and we hope to see you at our hotel again in the future.

Very nice
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5 of 5 stars
mgsilver   1 contribution
New City, NY
Aug 9, 2009 | Trip type: Family

Clean, good location, helpful staff. Highly recommended. more

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3 of 5 stars
jimcrist   1 contribution
Madison, WI
Jul 21, 2009 | Trip type: Couples

We knew from Trip Advisor that it would be on the small side, but since 1800Hotels said we'd get a queen or king sized bed, we thought it would be OK. 1800Hotels was wrong! There are no queen or king sized beds in this hotel according to the manager. We were on the LG basement floor in one of their... more

Management response from
Wasim Younis, General Manager

Dear Guest Thank you for your comments on TripAdvisor. We do have King size Double beds in the hotel and are available on request, we do not have Queen Size Double beds and will make sure that the Travel Agents amend their description of the hotel. As the Hotel is located in Central London not all bedrooms are the same...

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Best Western The Boltons Hotel Also Known As

  • Best Western London
  • London Best Western
Address: 19 - 21 Penywern Rd | Earls Court, London SW5 9TT, England
London Hotels Best Western The Boltons Hotel
4.0/5.0
36