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Shaftesbury Metropolis London Hyde Park

4.0 of 5 Hotel   |   78-84 Sussex Gardens, London W2 1UH, England (Formerly Royal Sussex Hotel) (Bayswater / Notting Hill / Lancaster Gate )
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Ranked #546 of 1,074 Hotels in London
A recent review
5 of 5 stars Reviewed May 20, 2010
Motherhen84 Somerset
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766 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Shaftesbury Metropolis London Hyde Park
See the most recent reviews
Bandar Seri Begawan, Brunei Darussalam
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 22, 2010

INTERESTING BUSINESS MODEL Booked in advance but when we arrived they couldn't find our booking. They said there weren't any rooms anyway! They claimed that from the afternoon there was a problem with one of the areas in the hotel and due to 'health and safety issues' they had been forced to move other customers to other hotels. They offered... More

Was this review helpful? Yes 1
Somerset
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2010

Great Hotel......extremely friendly very helpful staff. Beautifully clean and very handy for our purpose which was St Mary's Hospital. Would recommend Good Value for Money. Wanted to stay longer but fully booked what a pity!!

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Gavle, Sweden
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 17, 2010

We went to London for a 2 days visit and arrived late at night. I had called in advance to let them know what time we would arrive. When we arrived they had no room for us, even though we had paid in advance!!!!! They bookad us a cab that arrived after 40 minutes, and took us to a hotel... More

Was this review helpful? Yes 1
Liverpool
1 review
5 of 5 stars Reviewed April 29, 2010

Surprisingly lovely hotel given the great value prices. A deserved 4 star official rating. Looks and feels newley refurbished with very high standard of finishings, fixture & fittings, particularly in the bathrooms. The rooms are on the small side but excellent quality.

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Ploiesti
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 29, 2010

First of all, my impression is that this in NOT a real "hotel", it's a B&B accommodation... Outside at the front door there was no sign "Hotel", or firm, just a little firm in the window with the name of the "hotel", so we pass by two times before we located it. Second, the rooms are very, very small, most... More

Was this review helpful? Yes 3
london
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 26, 2010

i have just come back from what was supposed to be a lovely weekend away in london with my partner... the hotel was atrocious, NEVER even consider staying at this hotel, the staff were extremely unhelpful. we arrived at the metropolis only to be moved to another hotel in prices square, we were put in a basement room where the... More

Was this review helpful? Yes 1
South West
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 9, 2010

The room we had was small but adequate for our needs and was very clean and tidy. The hotel staff were extremely polite and helpful. The location is ideal for sight seeing as you are only about 5 minutes walk Edgeware Road Underground station. Although we were at the front of the hotel it was far quieter than previous Travelodges... More

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Wrexham
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 23, 2010

The hotel itself is fine, rooms are very nice (we paid extra for a club room), breakfast was lovely but the location isn't at all what we expected. All the write up's state the location is great & in the heart of London but the hotel is actually a 15min walk from Oxford St & when I say Oxford St... More

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Oswestry
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 22, 2010

Just got back today after a 2 night stay in London. My friend and I managed to find the hotel very easily from Marble Arch tube (6min walk). The hotel staff were very pleasant and helpful. The rooms are very well decorated and spotless (not huge but adequate). Our room was on the 1st floor overlooking the road but there... More

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Hannover
1 review
1 of 5 stars Reviewed March 17, 2010

The booked hotel does not have the advertised rooms. They said they are having "problems with the heating" and, at the same time, claim it's a "marketing issue" !!!! They wanted me (and another guest) to carry to another more shabby hotel at the other side of the Hyde Park (Cromwell Road). Read about the very same issues in other... More

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Additional Information about Shaftesbury Metropolis London Hyde Park

Address: 78-84 Sussex Gardens, London W2 1UH, England (Formerly Royal Sussex Hotel)
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shaftesbury Metropolis London Hyde Park 4*
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Also Known As:
Shaftesbury Metropolis London Hyde Park Hotel London
Shaftesbury Metropolis Hotel London
Shaftesbury Metropolis London Hyde Park England

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