We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,073 London hotels

Shaftesbury Metropolis London Hyde Park

4.0 of 5 Hotel   |   78-84 Sussex Gardens, London W2 1UH, England (Formerly Royal Sussex Hotel) (Bayswater / Notting Hill / Lancaster Gate )
Hotel amenities
Save Saved
You added Shaftesbury Metropolis London Hyde Park to your Saves list
Shaftesbury Metropolis London Hyde Park
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
61%
Ranked #544 of 1,073 hotels in London
A recent review
3 of 5 stars Reviewed April 29, 2010
tibimail Ploiesti
  • Overview
  • Reviews (761)
  • Photos (291)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (162)
  • Location
  • More
true
Write a Review

761 people have reviewed this hotel

Traveler rating
    203
    249
    123
    76
    110
See reviews for
58
284
105
226
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
There are newer reviews for Shaftesbury Metropolis London Hyde Park
See the most recent reviews
Ploiesti
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 29, 2010

First of all, my impression is that this in NOT a real "hotel", it's a B&B accommodation... Outside at the front door there was no sign "Hotel", or firm, just a little firm in the window with the name of the "hotel", so we pass by two times before we located it. Second, the rooms are very, very small, most... More

Was this review helpful? Yes 3
london
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 26, 2010

i have just come back from what was supposed to be a lovely weekend away in london with my partner... the hotel was atrocious, NEVER even consider staying at this hotel, the staff were extremely unhelpful. we arrived at the metropolis only to be moved to another hotel in prices square, we were put in a basement room where the... More

Was this review helpful? Yes 1
South West
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 9, 2010

The room we had was small but adequate for our needs and was very clean and tidy. The hotel staff were extremely polite and helpful. The location is ideal for sight seeing as you are only about 5 minutes walk Edgeware Road Underground station. Although we were at the front of the hotel it was far quieter than previous Travelodges... More

Was this review helpful? Yes
Wrexham
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 23, 2010

The hotel itself is fine, rooms are very nice (we paid extra for a club room), breakfast was lovely but the location isn't at all what we expected. All the write up's state the location is great & in the heart of London but the hotel is actually a 15min walk from Oxford St & when I say Oxford St... More

Was this review helpful? Yes
Oswestry
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 22, 2010

Just got back today after a 2 night stay in London. My friend and I managed to find the hotel very easily from Marble Arch tube (6min walk). The hotel staff were very pleasant and helpful. The rooms are very well decorated and spotless (not huge but adequate). Our room was on the 1st floor overlooking the road but there... More

Was this review helpful? Yes
Hannover
1 review
1 of 5 stars Reviewed March 17, 2010

The booked hotel does not have the advertised rooms. They said they are having "problems with the heating" and, at the same time, claim it's a "marketing issue" !!!! They wanted me (and another guest) to carry to another more shabby hotel at the other side of the Hyde Park (Cromwell Road). Read about the very same issues in other... More

Was this review helpful? Yes
London
1 review
5 of 5 stars Reviewed March 15, 2010

Friendly greeting, comfy room, great shower, good choice of breakfast. All staff welcoming and first class. Free internet

Was this review helpful? Yes
Wiltshire
Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 6, 2010

I've no idea if this is a nice hotel. They took the booking while they were closed, because I asked when they new about the problem, if I felt charitable towards them I would say that they hoped it would fixed in time. However I don't feel very charitable because the staff were quite off hand, I had to wait... More

Was this review helpful? Yes
Englan
1 review
5 of 5 stars Reviewed March 3, 2010

I have stayed at this hotel for the past 10 months, on average 3 days ever week. The hotel is very clean and the bedrooms are of a very high standard. Staff are very helpfully with all accepts of my stay and are ever so helpful with any issues. The breakfast is plentiful and a very large selection. The location... More

Was this review helpful? Yes
uk
1 review
5 of 5 stars Reviewed February 26, 2010

Rooms, though occasionally on the small side, are fiited to an extremely high standard throughout. Overall decor and cleanliness of a very high order. Staff are consistently courteous and responsive.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Shaftesbury Metropolis London Hyde Park, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Shaftesbury Metropolis London Hyde Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shaftesbury Metropolis London Hyde Park

Address: 78-84 Sussex Gardens, London W2 1UH, England (Formerly Royal Sussex Hotel)
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shaftesbury Metropolis London Hyde Park 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Travelocity, Orbitz, Priceline, Cheap Tickets, Tingo, Montcalm Hotel (London) Ltd & Precis Properties Ltd, EasyToBook, BookingOdigeoWL and Otel so you can book your Shaftesbury Metropolis London Hyde Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shaftesbury Metropolis London Hyde Park Hotel London
Shaftesbury Metropolis Hotel London
Shaftesbury Metropolis London Hyde Park England

291 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (142)
Viewed
Room/suite (39)
Viewed
Bathroom (23)
Viewed
Hotel & grounds (14)
Viewed
Dining (4)
Viewed
View from room (4)
Viewed
Other (58)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (144)
Viewed
Amenities (17)
Viewed
Club Double Room (30)
Viewed
The Hotel (23)
Viewed
Club Twin Room (34)
Viewed
Standard Double Room (40)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Room/suite (5)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in London with
any amenities

Amenities

Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant
Hotel Style
#315 Luxury Hotel in London
Hotel Class
Number of rooms
90

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Shaftesbury Metropolis London Hyde Park and other travelers.
1 question
Ask a question
A TripAdvisor Member
1 month ago

See all questions (1)

Questions? Get answers from Shaftesbury Metropolis London Hyde Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer