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Shaftesbury Metropolis London Hyde Park


Hotel class 3.0 of 5
78-84 Sussex Gardens, London W2 1UH, England
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Reviews you can trust

68% Recommend
3.5 of 5 stars 97 reviews
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1 of 5 stars
DerWombat   1 contribution
Hannover
Mar 17, 2010 | Trip type: Business, Solo travel New

The booked hotel does not have the advertised rooms. They said they are having "problems with the heating" and, at the same time, claim it's a "marketing issue" !!!! They wanted me (and another guest) to carry to another more shabby hotel at the other side of the Hyde Park (Cromwell Road). Read about the very same issues in other... more

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5 of 5 stars
lordfaringdon   1 contribution
London
Mar 15, 2010 | Trip type: Business, Solo travel New

Friendly greeting, comfy room, great shower, good choice of breakfast. All staff welcoming and first class. Free internet more

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2 of 5 stars
ParcyWiltshire   1 contribution
Wiltshire
Mar 6, 2010 | Trip type: Business, Solo travel

I've no idea if this is a nice hotel. They took the booking while they were closed, because I asked when they new about the problem, if I felt charitable towards them I would say that they hoped it would fixed in time. However I don't feel very charitable because the staff were quite off hand, I had to wait... more

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5 of 5 stars
NeilBEngland   1 contribution
Englan
Mar 3, 2010 | Trip type: Business, Solo travel

I have stayed at this hotel for the past 10 months, on average 3 days ever week. The hotel is very clean and the bedrooms are of a very high standard. Staff are very helpfully with all accepts of my stay and are ever so helpful with any issues. The breakfast is plentiful and a very large selection. The location... more

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5 of 5 stars
traveller10005   1 contribution
uk
Feb 26, 2010 | Trip type: Business

Rooms, though occasionally on the small side, are fiited to an extremely high standard throughout. Overall decor and cleanliness of a very high order. Staff are consistently courteous and responsive. more

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5 of 5 stars
JJwooders   1 contribution
Leeds
Feb 22, 2010 | Trip type: Couples

On arrival at the Metropolis we were advised a transfer had been arranged to a sister hotel due to a fault with the heating, a taxi had been pre paid and sent to pick us up. Once we got to the hotel the were transfering us too, (The Palace hotel) we were very disappointed as it was nothing like the... more

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3 of 5 stars
stevegos   34 contributions
Norwich, Norfolk, UK
Feb 22, 2010 | Trip type: Business, Couples

Just stayed her for the weekend. Hotel appears to have been recently refurbished so id nice and new (but in an old building). The reception is large and bright, staff were helpful. Room was tiny. Very tiny. Bathroom even smaller! But I only needed to sleep in the room, not marvel at it, so it was fine. Bed was comfortable... more

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4 of 5 stars
Avensis_Spirit   8 contributions
UK
Feb 21, 2010 | Trip type: Business, Solo travel

I've been staying virtually every week at this Hotel for the past 6 months. I have found the staff to be very helpful and pleasant never ever rude. Yes most of the rooms are on the small side and yes the bathrooms are snug but they are clean, tidy and the beds are very confortable. I would not be returning... more

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1 of 5 stars
fgoulet   1 contribution
munich
Feb 20, 2010 | Trip type: Couples

Upon arrival the staff refused to help us with our reservation. Although we had a confirmation number he did not give us any room. After 1 hour he moved us to another hotel, the Shaftesbury Kensington Best West, which was, despite of the rude staff, acceptable. No apology!! Location of the Metropolis is average, but quite okay. Kensington is rather... more

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1 of 5 stars
monte4carlo   1 contribution
UK
Feb 19, 2010 | Trip type: Business, Solo travel

This hotel is part of a small, very badly run chain. I turned up early evening like a lot of other people to be told that the hotel had a problem with its heating and we were being transferred to another hotel, 7 miles away. Its an over-booking scam and they dont give a monkies. Book this hotel if you... more

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Shaftesbury Metropolis London Hyde Park Also Known As

  • Shaftesbury Metropolis Hotel London
Address: 78-84 Sussex Gardens, London W2 1UH, England
London Hotels Shaftesbury Metropolis London Hyde Park
3.5/5.0
97
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